When I first reached out to the McCaffrey Group regarding one of their listings one late afternoon, Jeanne who is a part of that group promptly contacted me within minutes and scheduled a call the very next morning to go over all my questions. I just recently closed on a house with her and have been consistently amazed by her professionalism, expertise and speed. In a fast-moving housing market like the Bay Area, it is crucial to have an agent who takes the time to understand what you are looking for, and works fast and tirelessly to present your offer attractively to the seller. After closing on my house, I ran into the listing agent at the house and she had raving reviews about Jeanne. She was impressed with her exceptional communication throughout the offer bidding process. It is the little things that you may never hear about but rest assured, Jeanne will always go the extra mile for you. I would highly recommend Jeanne to anyone looking for a realtor! read more

Buying property is difficult, especially in the Bay Area. That is why it is super important to work with a great realtor that suits your needs. Jeanne was the perfect agent for my wife and I: she was professional, friendly, knowledgeable, and just a wonderful human being. Jeanne listens to our opinions and concerns, then gives us advice, allowing us to decide what to do with that advice. Not once did she pressure us into bidding higher than what we were comfortable with, and she even advised us to not skip on certain properties after looking at the disclosures with us - saving us from acquiring a potential money pit. Jeanne would always recommend properties for us to go see, get us any disclosures that we asked for (even before we even went to the open house, and for any that we were going to bid on, she would run the comps, go over the disclosures with us - all in a very, very thorough and timely manner. She was incredibly responsive through e-mail, texts, phone calls, and messages through the Compass app - even when she was on vacation! At the end of the day, Jeanne is the best real estate agent that I have worked with. Jeanne was so organized that when we finally had our offer accepted, the transaction could not have been any smoother. It all went without a hitch, and my wife and I could not be happier. Best of all, my wife and I really felt that Jeanne was extremely genuine, and she had our best interest at heart. TL; DR version: Do yourself a favor and work with Jeanne: great real estate agent, genuine, awesome person. read more

Home buying is certainly no easy task, right up there with raising a puppy or figuring out what kind of nigiri to order. Doing it when you don't live in the area you want to buy makes it even more daunting but luckily due to Jeanne I got incredible sushi-grade service, with extremely prompt responses at all hours of the day and all days of the week, including her picking me up from the airport for a viewing and back all in due time. Even after everything was finalized she continued to follow-up and provide the same level of responsiveness as during the purchasing agreement. Highly recommend her for any home buying needs with her responsiveness, knowledge, and making everything as easy as possible during one of the most difficult purchases one will ever make. read more

We worked with Jeanne Lam in the Kate McCaffrey Group and had a great experience - we were on a timeline to make a purchase and found what we wanted and got it done, all within 2 months! Jeanne was knowledgeble and friendly and we'd be happy to work with her again. read more

We worked with Jeanne to purchase a home in Alameda's East End. She is conscientious, thorough, resourceful and gracious and guided us through all the steps to make a successful purchase and begin ownership. We highly recommend her. Thank you Jeanne! read more

Jeanne was such a breeze to work with! She has an extensive knowledge of the area, as well as the process of buying a home in the Bay Area. She's super responsive to texts & emails, and answered every question I had quickly and effectively. Made the process of buying my first home easier! Highly recommend reaching out to her. read more

Jeanne is awesome to work with. She's very approachable and fun to work with. She works very hard too. I needed someone to balance my expectations and have shown me lovely places in desirable neighborhoods that meet my criteria. I wasn't familiar with the area in Oakland, Berkeley and alameda so it was great to have a realtor who knows the area and can recommend safe places that meet my budget. Another pro in working with Jeanne is that she has your best interest in mind. I also learned what to look for in terms of red flags from disclosures. Overall, I love working with her and will look her up when I buy again in the future. read more

Jeanne has been an absolute dream agent to work with! When we first reached out, she immediately got back to us to schedule an initial meeting and we were so blown away by how well she understood our needs for our new home. She is easily the most efficient and effective agent we've ever worked with. When we had our eye on what is now our current home, Jeanne was incredible about communicating next steps and formulating a game plan to get us the home of our dreams! She is the definition of professionalism, and we greatly appreciated her thoroughness as well as her attention to detail. The home buying process is tough, but it was made infinitely easier with her help and support along the way. I will recommend her to literally anyone I know who needs a home! If you're in the market for a new agent, she is most definitely the perfect choice! read more

As a born and raised inner city girl, I never could have imagined living in a town like Alameda. Alameda provides the proximity to urban cities, but also maintains a warm small-town feel to it. After missing out on a home I was certain was the one for me in December 2023--I reached out to KMG as not only did they represent both the buyer/ seller for that home, but they're known for being the top real estate team in Alameda! Initially I contemplated reaching out to one of the many acquaintances on my Facebook account that work in real estate, including a friend I've known for 29 years! But I had a dream that KMG would help me attain a future home. Once I submitted an inquiry on the KMG site, little did we know then, history was made when sweet Jeanne contacted me! Not only did she connect me with an AMAZING lender--giving me the flexibility to afford what I was looking for as a single mother of two girls. She is organized and professional (expertly navigated five properties in a single appointment), Jeanne has also listened to me cry, pout, and shout! Jeanne has been so much more than just a realtor for my family and myself. Jeanne is kind, patient, and caring. Jeanne is knowledgeable and intuitive, navigating me through my first-time homebuying experience. As anxiety-provoking being a sole decision-maker was, Jeanne was not only my rock, but my voice of reason, and never tires from sending me gentle reminders. From the moment we walked into our Dreamhouse, we knew we were home! That day, Jeanne, my girls, and myself had a family meeting around the fireplace, with the consensus that this property was THE ONE. Jeanne strategically crafted an offer package which was accepted--KMG representation from buyer/seller once again! I thought I was just looking for my first home, but because of Jeanne, I now have my forever home! The home where my grandchildren will sit around the fireplace on holidays, and my children's grandchildren! I'd been dreaming my whole life for Jeanne (iykyk), and if you're looking for a home, especially Alameda, the Kate McCaffrey Group is the only choice! read more

Jeanne Lam - Compass - Real Estate Agents Near Me - Alameda, California

Jeanne was an extremely patient, attentive, and resourceful agent! As someone completely new to the home buying process, Jeanne was quick to respond to questions and concerns, and was always on top of any deadlines or sudden changes. She's incredibly knowledgeable of the Bay Area market, and I cannot recommend her enough! read more

Jeanne is a pleasant person to deal with. She is an active, attentive, and outstanding representative. Her expertise in dealing with the market made my offer get accepted from the start. She walked me through the whole process smoothly and professionally. She advocated for me in dealing with the HOA and went over and beyond to get my paperwork done for homeowner insurance. She was always communicative, supportive, kind, and polite. Thank you Jeanne for all the good work. read more

Jeanne is the person of choice if you ever have any real estate related questions. She is full of amazing knowledge, professional, very thorough, meticulous and understands what her clients need. I love working with Jeanne. She is definitely the person I would recommend over and over again to my friends and family. read more

I can't recommend anyone more highly to work with if you're in the real estate market. Jeanne is sharp and proactive. She will listen to what you're looking for, and will not waste your time on options that aren't right for you. You can count on her to have your back throughout the process. On top of it all, she is a true pleasure to work with. If you're in the market, absolutely contact her. read more

When buying or selling a property and when you are not a real estate agent, the most important thing you'll need is a professional who knows the market, knows the neighborhood, knows the competition, knows their clients and has the resources to help you. Jeanne is that agent. She spends the extra time at the outset to get to know you, what you're looking for, what your budget is, where do you want to buy, what are the parameter you would be interested in. That's what a realtor is supposed to be and that's what Jeanne is. Old school business ethics with a 21st century know how. You can't ask for more. A consummate professional with excellent people skills and a "get-it-done" attitude. If she doesn't answer when you call, she will text you right back or call you as soon as she's available. Without a doubt, the best decision I have ever made when it comes to real estate. Always on top of every question, concern, doubt or insight to help make your decision making as smooth as possible, Jeanne tempered the lows and tapered the highs while never leaving me hanging or second guessing. She is my realtor for life! Okay, so you think this is a little over the top? Maybe I'm smitten with her good looks? Maybe I just got lucky that everything went so smooth? This was my 5th home I've purchased in my lifetime. Jeanne and I looked for over 6 months to find the one I finally selected. We put in 6 offers on 10 different properties during that time. Interest rates went from high 2's to low 6's when I finally closed escrow. I was being outbid by $500K and was already offering $200K over asking. She kept me in the game and I'm now in the perfect home for me. I couldn't have done it without her! Thank you Jeanne! You are the BEST! read more

I have known Jeanne for a long time and have worked with her extensively. As a Realtor I highly recommend her to listen to your wants and needs to fulfill your real estate experience. As a past agent myself I know what it takes to provide excellent service and attention to detail throughout the buying and selling process. Jeanne will provide exactly that. read more

Jeanne was our agent and helped us purchase our home at the height of a hot market last year. I know she was juggling many other clients, but I never felt like she was too busy to give me personalized attention. She was extremely communicative, available, and fast! Her professionalism and expertise was really what helped us win the bid for our home. Aside from her work ethics, what I appreciate about Jeanne is that she was honest and I never once felt pressured from her to buy a home just so she could meet her quota. I can't remember how many homes we viewed prior to making our purchase (but there were many), and Jeanne was patient the entire time. She has her client's best interest at heart and has my highest recommendation. I'd refer her to anyone looking for a dedicated agent. read more

Jeanne Lam was amazing to work with! We bought a home in Martinez and sold our condo in Oakland with Jeanne. She paved the way for us to get our new home 20k below asking and our condo sold for 45k above listing. She referred me to a great lender and walked us through every step of the way. She knows the market and was so informative. I am so grateful for having lucked out with her. After being in our new home for a year we got caught up with coffee. ( This review has been a long time coming!) The way she speaks about prospective clients and always wanting to get them the best place and the right fit for them financially was so inspiring to hear. Thank you Jeanne! read more

Amazing fast response and amazing help She help with all the inspection and preparation and paperwork read more

Jeanne is a reliable, responsive and available to her clients. She kept us on top of what needed to be done and answered our questions with thoroughness. Her go getter persona and attentiveness to the sale of our home was imperative for a successful outcome! We are grateful to have worked with her and got more than we expected for our home . read more

What can I say? Words can't describe how impressed I am with Jeanne! I am blown away by Jeanne's knowledge, sales skills, communicative, dedication and efficiency! I originally hired someone else to sell my property and that was a huge mistake for not hiring Jeanne in the first place! After 5 weeks with the first agent with zero offers, I decided to part ways and hired Jeanne. She was quick, organized and updated me with what needed to get done. Not even one week on the market, we got multiple offers over asking price! Love love love Jeanne! Thank you for everything! I am forever going to buy or sell with Jeanne in the Bay Area! read more

Jeanne helped me to buy a home at Berkeley. The competition to buy a home was brutal. We made several offers. She was patient, didn't give up and stayed with me for almost a year. She never pressured me to make exorbitant offer which I would regret later. There are no words that can express how thankful I am for her. In overall, she is a A++ real estate agent. read more

Jeanne is a good friend of mine and I'm excited to be represented by her, as I explore the market for my first home. I've known her for 10+ years and she's the type of person that will go the extra mile to get the job done! As a first time home buyer, Jeanne has been  very patient with me as we navigate through each step of the process. I would refer Jeanne to anyone that needs a personable, reliable, diligent, knowledgeable realtor with amazing follow through skills. It has also been a lot of fun touring homes with her. read more

She's the best! Amazing person and a true professional! You can deal with her with absolute confidence!

Jeanne Lam was extremely helpful, knowledgeable and responsive as our listing agent for our Oakland Hill home. She was our second listing agent for our difficult to sale high end listing; our previous agent had our home on the market for three months with no lead. Thanks to Jeanne, her professionalism, expertise and excellent interpersonal skills really helped us along the way. Prior to listing, she gave us some feedback improvement ideas to help our sale. Within her connection within real estate industry, she was able to generate multiple leads. Within two weeks from the listing, we received multiple offers. We were able to sell with $300K over asking price! Jeanne has my highest recommdation. read more

When I started searching for my first home, I had no idea what I was doing. I found several realtors then narrowed them down to my top four. Jeanne is my #1 pick. She's honest with you. She's quick to reply and I never have a problem getting a hold of her via phone. Jeanne is just awesome. read more

Jeanne is super friendly and helpful. She is providing gloves, masks and shoes covers during COVID-19. She also following up with the buyer after sale. read more

Jeanne helped me purchase my first home, and was supportive through the entire process. She was always available, responsive, and extremely patient. She was great to work with and I look forward to working with her again! read more

I worked with Jeanne to buy my first home, she was amazing, knowledgeable, thoughtful, and very responsive. Since it was my first home I didn't know much and she took time to educate me to make sure I was making the right decision. Working with her was a great experience and I will definitely use her again whether buying or selling, she is literally the best! read more

I would like to take a moment and say that Jeanne is a wonderful agent that is very responsive, knowledgeable in the field, and has a great personality. She creates an ambiance where the home buying process seems less complicated than it is through strong communication, and assures that any complications are taken care of in a timely manner. Buying a new development look a long time due to the current labor & supply constraints, but Jeanne was professional throughout the whole process. Would definitely recommend her for those looking to get into buying a home! read more

Jeanne was a joy to work with. She is very responsive and always got back to me within 15 minutes. She also helped us get our new home. Before Jeanne we had bid on about 20 other homes with no success. We were successful the first time Jeanne helped us. read more

I recently purchased a home and had the pleasure of working with Jeanne as my Realtor. She is very knowledgeable and goes above and beyond to communicate with me throughout the entire buying process as I had many questions along the way. Home purchasing decisions were tough but Jeanne always made sure I felt comfortable with my decisions before moving forward. Jeanne is well connected and was able to recommend someone (cleaners, inspectors and etc.) to get the job done. She always kept my best interests at heart and ensured an incredible experience. I highly recommend Jeanne! read more

When you need a professional but also someone personable, Jeanne is the ONE! I worked with her on a couple listings and she really knows how to guide clients in the most comfortable directions for them. It's nice to work with a realtor who actual cares more about clients than most. I highly recommend her! read more