Last Sunday morning I took myself to Immediate Care of Oklahoma on 24th NW...Think it was about 9…read moream...{No wait} and WOW was I ever impressed! Charlene checked me in, {Very Friendly} Mark took my vitals {also Very Friendly} and then had a Complete Consultation with Dr. Marx, {who was Very Helpful and Very Friendly}! Dr. Marx prescribed some medicine for me but being Sunday my Pharmacy was closed.....but "The Good Doctor" found me a very nearby Pharmacy that was open! I swear if I could come to Dr. Marx at Immediate Care of OK-Norman for all my Medical Needs I would! The whole experience was Wonderful and Very Quick! At least now I know where to go especially for any of my urgent care needs!

Dr listened and was very knowledgeable. Staff super friendly. Didn't have to wait very long for…read moreX-ray results.

They dropped me for being in ICU twice and counting it as a no call no show . When I have…read moredocumentation with dates and times on them for each one . That shows I was in hospital . Office for scheduling are inpatient and rude , they hung up on me several times, another scheduler got a loud tone in voice and was super rude to me , the doctor wasn't bad . But, he did decide to tell scheduler supervisor to drop me . So, now all my medications that neede dPA on them including insulin I haven't had for 2 weeks . Is now not getting PAs and I'm having to look for a new doctor so I can get my medications . He also wrote scripts for name brand and the insurance doesn't cover it . Also, insurance says they do not see a PA sent it's been over a month since mid December .

Came in on Father's Day, and Karri and Karla were super helpful, friendly, and kind. I was seen…read moreimmediately and met with immediate relief and comfort from Dr. Crosswhite. Best urgent care experience I have had.

My college age daughter came to your clinic on Monday. She was told by the provider that there was…read morenothing wrong with her and to go home rest and take mucinex. They did not swab or test her for anything rather just assume she was fine and had allergies. She showed the provider a swollen lymph node in the back of her neck and was told by him it was from wearing her hair in a pony tail. Fast forward to her being progressively worse this week, we sent her to another urgent clinic. They took the time to do a thorough exam with testing for flu, strep, Covid and mono. We were able to find out what she has because of the actual testing not guessing. We will not be using Mercy Go Health urgent care ever again.

The receptionist are lazy and could care less that I'll people are the ones that frequent these…read moreplaces. Patient can't walk get them a wheelchair. Patient isn't good with computers check them in!

I went in about 6:30 last night. Check in was super easy! Got seen very quickly. Everyone was so…read morenice and polite. Was tested and treated for strep within 20ish minutes. Dr Nelson was so kind! Will definitely come back the next time I need an urgent care.

Got me in right away. The people were kind and really saw to my needs. Love the doctor as well!…read moreOverall a great experience! Highly recommend them.

Terrible patient service. I tried unsuccessfully over for a week to get screening results to my…read moreprovider at another clinic. Paid $78 cash since they would not charge my insurance for it. I will NEVER go back. One star is too high. Don't waste your time at this place.

This is our 2nd time here first time was amazing but this time not so much mind you I have a baby…read morethat I'm getting seen. Gross

Do not come here , they will refuse to run your insurance and make you pay full amount , save your…read moretime and pain please.

I'm giving this two stars because the sweet girl at the front desk and a nice intake nurse. But I…read morewould not go back there. I would try either another urgent care facility or just go to the emergency room. My daughter was having a severe allergic reaction, which had lasted two days with a red rash and hives all over her body. We couldn't control it with Benadryl. There was only one other person in the waiting room when got there, but it took us over three hours. Both the last nurse nurse and doctor on staff that night were rude to us. We waited over an hour before we were taken back to a room, and then we waited about an hour in the room to see the doctor. During that time the doctor and the nurse kept coming into the room and then leaving the room. Once the doctor came and stayed to see my daughter, he spent less than five minutes with us and didn't seem to know any of the long history or information we had given to the intake nurse. he abruptly cut me off, took a quick look at her and said he would give her a steroid shot, A steroid prescription, and a prescription antihistamine. She was also throwing up, so at my request, he prescribed some Zofran. And, as an afterthought, and he prescribed an EpiPen in case it got worse after she left. When I asked him if he can tell us what was wrong, he said, "no", we would have to see an allergy specialist. I told him I wasn't sure about the steroid shot but we would take a prescription for one so if it wasn't better by the next day and we felt she still needed it, she could take it. He promptly left and didn't return. After waiting for about an hour for the prescriptions, I was afraid they had forgotten about us, so I went looking for someone to ask about them. I spotted the doctor coming out of another room and asked him about the prescriptions. He said the nurse was busy, but she would be coming at some point. When she finally came in, she was rude, and ignored me. We had some questions about the medications, but she couldn't answer them. We asked if we could speak to the doctor, but she said, "no" that he was with other patients. So we left to find a doctor again. We caught him in the hallway again. This is where he got extremely rude. I tried to ask him about the steroid prescription and he got all defensive, claiming that I didn't want steroids anyway. He gave my daughter 15 days of prednisone at 120 mg per day for four days, 60 mg, for another four days, and 30 mg for another 3 days. I asked him why it was so much and so long, he just said that's the way he does it without explaining why he does it that way. I continued to press him about why he was giving her such a large dose, and I asked if there was a smaller dose. When I asked him about the side effects of steroids he responded in a huff, "haven't you taken steroids before?" I responded she had only been given steroids once before in an IV and had not ever had a full course of them prescribed. He was extremely put out by having to have any discussion about possible side effects and about a smaller dose. Eventually, we agreed on Medrol, a smaller dose for five days and only less than 20 mg per day in weaning down. I felt patronized, belittled, and I did not feel comfortable with our treatment or ability to understand the medication that he was prescribing.

April, the front desk lady, is either totally incompetent or just downright lazy! She refused to…read morecall and verify insurance saying " her system" was the Be ALL KNOW ALL on authorization. My husband called and verified and I did as well. Fully covered!!! She made my daughter cry, she's that horrible! I cannot believe this is what you want representing your business. Never Again! Btw, I take the 1 star back so I could warn others... this gets a zero!

As a PA, I have no trouble seeing another PA for my symptoms and my symptoms did not require an ER…read morephysician. I was quickly called to the exam room where the Med Asst. took vitals and wt. Shortly afterwards the PA came into the exam room. I actually prefer the treatment I receive @ Urgent Care vs. my PCP, cheaper and much quicker.

The staff here are rude. When reporting a doctor Sauls to them for being dismissal and allowing a…read morepaient to have flesh that was BLACK and said it was completely normal. When going to another doctor that was not here and with a different facility sent us to the ER because the BLACK FLESH is not at all normal it means its dead tissue. My grandfather almost died because of the negligence of Dr. Sauls at wound care. Do not see this QUACK of a doctor. Even when I reported him to the hospital supervisors above him they said he did nothing wrong in his care. Do not use THIS NORMAN REGIONAL FACILITY THEY ARE NOT THERE TO CARE FOR YOU. THEY JUST WANT YOUR MONEY AND SEVERALLY OVERCHARGE YOU AND ARE VERY RUDE