Very amazed by the entitlement of one of the employees here. Never did catch her name. My boyfriend…read morewas feeling very ill. He doesn't get home until 7:00pm and most urgent cares close at 8:00pm. So we immediately went to the nearest one, which was this location, and arrived roughly at 7:10pm. As soon as we walk in, who I am assuming is the receptionist, is standing in the lobby and whips around and looks completely confused as to why we are there. I then asked if they were still open, and she goes to say "well yeah, until 7:30, have we seen you before?" I go "well if it's too late we can go somewhere else, but no you haven't seen us before" she goes on to walk into the back behind the counter obviously annoyed and slamming the door behind her. I then brought up once again if we need to go somewhere else we would. She then goes "well it's just like, I have an hour drive home" as if that is supposed to be my problem? If you cannot have any sympathy for someone who is not feeling well, don't work in healthcare. We happily went somewhere else, and they have taken great care of my boyfriend. I will never come back here. So sad to see how many bad apples are in the healthcare field nowadays.....

Speed and quality of care were great. However, business and billing practices are questionable. I…read morewas turned over to a collection agency without having ever received a bill or phone call regarding the bill. When speaking to the secretary she stated that a bill had been sent each month for the past 6 months and I had been contacted by phone as well. It's hard to believe that 6 or 7 bills were lost in the mail when they had the correct address on file and that my voicemail never captured any messages from them. If honesty in billing is important to you then take your business elsewhere.

OU Senior Aging practice, at this address, Dr. Amy Costner Lark. I moved from California and found…read morea new doctor in OKC. I was charged 534.00 for a visit, I'm on Medicare. Total 20 minutes with this DR. I had all new lab work done, and two months no calls about the results. I called the lab which told me how to look at the results and I was floored. Out of 8 blood tests, 7 came back severely out of range. I called the DR. and no return calls, till I got online at their site and lodged a complaint. She returned the call finally, very put out that I complained. she offered no recommendations on how to deal with the results and only responded when I said, well what about my cholesterol. Very high, she asked me, the patient, what meds did I want. I had no idea, as I had no idea there was an issue. she rattled off two names and I chose Simvastatin, the first one. very quickly I developed sore throats and flu symptoms, and when I called, the nurse said to stop taking it. That was the last I heard from anyone. I called the office and canceled my next appt for three months later, and explained I would find a doctor interested in helping their patients. In my lifetime, at 68 years of age, this is the worst medical practice I have ever seen. Now I'm stuck with finding a new doctor, because her superiors never even cared to check her work, or respond to problems. Disgusting and unprofessional conduct for a Physician.

Do not EVER go to this clinic!! The nurses and doctors and front desk workers are all full of CRAP!…read morethe will not call in ur prescriptions u have to suffer until they get ready to fill ur scripts! Dr. Miller my dr. Is never available never returns phone calls they don't help u they make it worse and are all very disrespectful and non empathetic they do not care about ur health or u! I've been going thru this for 6 months! Still no1 will take 5 mins and make a call if I was dying I'd be dead b4 they help!! I will be in pain for at LEAST A WEEK AND A HALF! WITH NO HELP FROM MY DR. OFFICE!!! O.U. FAMILY MEDICINE CLINIC N.E. 10TH OKC. OK! BEWARE THEY R NOT HERE TO HELP U!

I had a mild heart attack just the other day. I was transported from Stroud Hospital to the…read moreOklahoma Heart Hospital near I-240 service road. As soon as my husband and I went to a room, the nurses are super attentive and super sweet: It was past midnight, when we got there. Not only that they took care of me immediately, they made sure they took care of my husband too. A nurse gave him a better chair , a recliner, to be more comfortable. They got me hooked up to the monitors and made sure I was comfortable. The nurses are probably more in their early to mid 20s. The room is clean, and spacious. The bathroom has plenty of room in the shower. I don't know what else to say except the Oklahoma Heart Hospital south really took great care of me! .

Got here parked and walked in. Really close to the entrance. During check in they ask you to…read moreinitial on the digital pad. Initial 5 times but they never said what it was she was initialing or signing. Had we not just did this yesterday it would have been a concern but Thts not right they don't tell you. I watched others check in and it was the same way. Everyone was nice and got her in on time so as far as service it was good. Didn't take very long and we were on our way.

Tisdale and his entire staff are the best excellent doctor and all that work under him are very…read morerespectful and they all care about the patients . Best pcp ever. Thank you all.

I was there yesterday for the first time. Was very pleased with the friendliness of the staff and…read morehow quickly I was able to be seen. Jimmy Tisdale, the Nurse Practitioner, was outstanding! He was very compassionate, professional and very knowledgeable and was able to diagnose my problem without having unnecessary tests. If the need arises, I will be back!

We made the switch to Dr. Kavanaugh five years ago. She sees all eight of us, and provides all…read moretypes of general practice care for young and old. Not once has she or her nurse and staff failed to take care of each one of us and addressed each concern we've had, gotten us referrals as necessary, and made sure we had what we needed, even if it's natural remedies vs. medications. We're very grateful for her excellent care. She thoughtfully listens to each question and concern and actually discusses things thoroughly instead of simply having the attitude of, "I'm the doc, you're the patient, you do what I say," kind of attitude. The care is worth way more than five stars.

Doctors and medical staff are great. Front staff is terrible. I would not recommend anyone having…read moreto deal with them. Several times my husband and myself have been to this office and every time they are rude and condescending. Billing office is slightly better but not much.

The wait time is minimal! They see you within 30 minutes and no appointment necessary! Very nice…read morepeople. Office is so efficient!

I have been seeing this family for years now..since i was 8 years old and they have always treated…read moreme with respect, care, and acceptance. I will always recommend them.

This is the most wonderful medical facility I have experienced in the United States or the British…read moreIsles. The staff is kind, helpful, patient, caring, and knowledge. The facility is down right intuitive! The consideration of the room configuration, the access to anything you might need, and the options for visitors were beyond accommodating. There aren't enough positive adjectives to describe everything. I plan to only see doctors who work here moving forward.

Had cataract surgery scheduled here for 6 weeks which required me to have a DRIVER . They…read morescheduled the day of the surgery but couldn't/wouldn't give me A time . Here it is the day before surgery and I i still don't have a TIME. I need to arrange for a DRIVER ! How is it you can give me a day but not a time ? I don't have a driver in my back pocket. They need to fix this !