I needed get labs but I'm so busy and when I tried to book at Sonora or Labcorp for an appointment…read moreon a Sat when I can do them, all booked up. This company came out the same day on a Sunday and got my labs!!! It was great!! Wonderful service, even if my insurance doesn't pay for them to be the middle man for my labs, I don't care, it's worth it to me!! I'll use them again!

I have used this service for over a year now to complete monthly blood work for my elderly mother…read morewho has dementia and lives in an assisted living facility. Mom does not usually do well with procedures and doctor visits in the morning. 1st Choice is aware of this as we have had at least three discussions about it over the past year. Recently the scheduling process has become even less customer friendly. Following is an example of how they operate: Yesterday mid day I received an email stating Mom's blood draw was scheduled for noon today. Then at 4:25 yesterday afternoon I received another email and text stating the appointment had been moved to 9 am. I immediately called and the phone was answered by an unprofessional sounding young woman who took over 10 minutes to locate the appointment. She then informed me it was too late to change it. I told her the 9 am time would not work and why. She said she'd send a message to someone (not sure who). Subsequently I texted, called, left a voicemail message, and sent an email requesting contact. No response. Fast forward to this morning. At 7:39 I received a text stating the technician was on his way. 30 seconds later I received a text stating work was finished. I immediately called and left another voicemail asking that someone contact me about scheduling. No one has. So to recap: this company scheduled an early appointment for the next day. I called within 15 minutes but they refused to change it, even though the time scheduled was their mistake. Then they showed up unannounced almost 90 minutes earlier than that! Wow. I've given this company 2 stars only because so far they haven't screwed up the actual blood draw. But as far as scheduling is concerned they seem to care more about their own convenience than that of my Mom. They literally just show up whenever they want.

Great venue for the weekly Venture Cafe for entrepreneurs. Have seen some very informative talks…read morehere and made solid networking contacts.

This location has improved their practices and my last 2 visits have been smooth, no long waits, no…read moreconfusion. I appreciate the changes. The employees are always kind and efficient.

I am absolutely livid. I checked in at 2:00pm with their iPad system thing. Everything went…read morethrough. Then after 50 minutes I noticed other people coming in after I had arrived. Turns out their system is faulty and instead of saying sorry and pushing me ahead they put me back in the queue. Asked them to check the cameras. She gave zero shits and it's hands down the worst experience I've ever had in one of these places. Their signs say they'll be back but she told me this is how we check in. They don't do desk check ins apparently.

I would love to fund a way to contact the company about the tech they sent out this morning to do…read moremy labs. I am someone who has extreme medical anxiety so every year I have someone come out to my house to do my blood draw. I cannot say enough good things about this tech. She was here literally 5 minutes .... and it was so super easy . I so appreciate the fact that this company offers this service !

Unbelievable. They rescheduled my first appointment without asking me. I now had Saturday from 5-7,…read moreand nobody showed up. No text, email, or phone call. This is the most unprofessional company I've ever dealt with. I now have to dispute the $99 charge on my credit card because I don't want to call them or deal with them. I've fasted for over 18 hours, I have a headache, and I put off a lot of things I needed to get done because of this. Very, very unprofessional. Slightly tighter if you want to post it: Unbelievable. They rescheduled my first appointment without asking, then no one showed up for the Saturday 5-7 slot they gave me. No text, email, or call. Most unprofessional company I've ever dealt with. I'm disputing the $99 charge because I refuse to call them. I fasted over 18 hours, I have a headache, and I put off things I needed to do for this. Completely unprofessional. Update: After sending an email asking for a full refund and letting them know that if I didn't get one I would file a dispute, I was surprised to hear back within an hour. I also complained about their service. They responded that it would take 3 to 5 business days to get the funds back, but they never apologized for not showing up. This place is very unprofessional.

Was very worried to come here because of the other bad reviews but was pleasantly surprised with…read morehow fast and good they did at getting my blood. I have really bad veins and the woman who helped me was fast and kind and got me done with one poke! If you make an appointment it's not a bad wait. Waited probably 10 minutes and was out in under 20 min. Very happy with the service

MAKE AN 8AM APPOINTMENT A MONTH IN ADVANCE. Get there at 7:30 AM. There will be a long line. They…read moreopen the door at 8:01 AM. Go straight to the front desk and politely tell them you have an 8AM appointment with fasting labs and bloodwork. Show them the order paperwork and your insurance card. I was out of there 12 minutes later. 20 people were in the waiting room when I departed.

The good part of my visit was the tech that performed my CT Scan. She was excellent and thorough…read more Very pleasant woman. The bad ~ my scan was moved to a different location without anyone directly notifying me. I noticed the address change in the text notifications. Then I spent 20 minutes just trying to talk to a person to verify WHERE THE SCAN WAS GOING TO BE. Yes, they had changed the location without letting me know. The uninformed ~ front desk tried to tell me that my copay gets sent back to the insurance company when I advised her that Ihad over paid my previous copay by $70.00. She then proceeded to tell me that the insurance company owes me the $70.00. This is while they are asking me to pay an additional $200+ for the scan today. What a load of crap.

When every SimonMed has the rating of 2.5 stars, you know it's in trouble. Apparently whatever…read morecorporation owns these imaging centers doesn't care about the quality or rating. Unprofessional staff, on the verge of being rude and impatient with the paying clients. Being rude to a male is a lot different than being rude to an elderly lady. That employee was lucky I stayed civil when she was not. Poor condition of the waiting room, procedure area was dirty/unhealthy and should be shut down as a health related issue. I won't be back, I suggest you don't go