I went into Lululemon in Santa Rosa on Sunday and they were out of workout calf size pants so they…read moreordered me a pair. They sent me a dress by mistake and I brought it back right away and they gave me the run around and didn't want to help me send it back. I got upset because they treated me badly and Makayla was very rude. I got upset with her and she called the company and took care of the situation. I thanked her but I think that if Lululemon orders something for you and they send you the wrong item they should be responsible for taking care of the making it right. Especially considering the cost. I am very disappointed in Lululemons policies and thank Makayla for her help.

This is a little smaller than other Lululemon stores that are in the mall. It's small but has a…read moregood variety of options. It's never too busy, the only problem sometimes is parking but that's cause of location.

Found another pair of Citizens at Punch in Montgomery Village! And found some Frame reboot jeans at…read moretheir Healdsburg store. I'll continue to shop on both (they carry some different brands at each). Appreciate the helpful assistance, the beautiful clothing they sell, and the clean store with spacious fitting rooms. Thanks!

I recently went shopping at punch boutique, and o.M.g was I impressed. I was impressed with the…read morestore because it was gorgeous and set up nice and easy to find what I was looking for. I was impressed with her apparel.I actually bought a pair of jeans that I plan on keeping forever. Because the material is so nice. And I was impressed with the lady that helped us, Charlie.She was absolutely amazing and helpful.Everything she suggested, I purchased. The workers were awesome and upbeat.Can't wait to go back.

I'm giving two stars, because the employee was nice.I also think it's cool they offer tailoring and…read morealterations. I like to shop consignment when I can. Unfortunately this store is not an option for me because they're aren't size inclusive. To be honest there is no excuse for that. I hope they decide to do better.

This is such a great little find. It's tucked away in a corner but well worth the trip. There is a…read morereally big selection of clothes. Also the owner is super sweet. We had a skirt altered she was fast, reasonable price and it was perfect. I'm definitely going back for preloved clothes and alternations

I've been a customer at the Santa Rosa fleet feet and have been buying my running shoes at FFSR…read more since 2003. They've helped me get ready for more than a dozen marathons and other races. This is not just a retail store, this is a place where active people can come to be a part of a community. I recently visited the store because I needed to be fit for a new running shoes as the brand I had been using discontinued my shoe model. As a long time marathon runner, I know that value of having the proper shoe for my gait body mechanics. The store offers a state of the art analysis to scan your foot anatomy as well as record your stride / foot strike to see what type of shoe you may need. The process takes about 30 minutes as the next step includes trying out the shoes which are designed for your specific needs ( neutral/ stability etc). This level of service is complementary; no purchase necessary. In addition to their gear, the store also offers a variety of training programs to support novice and experienced runners/walkers. Many participants became longtime friends. If you're looking to get started with a walk or run program or just need some new gear, this is a great option.

Stores like this shows why brick & mortar shops go out of business and people shop online instead!…read moreI would rather order ten pairs of shoes online, try them in the comfort of my own home and return the ones that didn't work out than to step foot in Fleet Feet again. The moment I entered, no one greeted me (though, subsequent customers all got a warm "Welcome In"). I waited in line at the cash register while a customer was being checked out with employee #1. Customer left and employee #1 says there are 2 customers in front of me. So I walk around and check out their shoes. I was referred to Fleet Feet from my podiatrist who recommended I come in for Oofos. I do not like to wear socks (unless going hiking, I wear socks with my Altras) and just wanted a pair of slip on shoes for everyday wear. I saw Oofos had a pair of slip on shoes and thought I would try those on so I waited. I watched 3 customers come in and they were all greeted with a "Welcome In". I watched Employee #1 help a customer in front of me and employee #2 help the second customer in front of me. Employee #3 was finally done and walks up to me and tells me "My shift is over, employee #1 or 2 will help me when they are done". I waited for 30 minutes, had to renew my parking too! It wasn't just the wait, I dont mind waiting for good customer service. At around the 30 minute mark, employee #1 who was still with his customer, walks over and asks how he can help me. I felt like he was just trying to push me out at this point. Why are you NOT giving me individual attention as you are with your current customer? I told him I have bunion pain and looking for an everyday slip on shoe. He did not suggest any items to help with my bunion pain. He did not even acknowledge my bunion pain. I mentioned I dont like wearing shoes with laces and noticed the Oofos had a pair of slip on shoes I can try. He told me to go to Beck shoes instead. I asked if I can try on the Oofos slip on shoes. He said they are limited sizes (I found out after, because that style was discontinued) and grabbed me a pair of 7.5. I tried it on anyways but it did not fit because I am a size 8. I put the shoes back, walked out the shop and will never be back again. May I suggest that Fleet Feet operate on an APPOINTMENT ONLY basis given the individualize one-on-one service that can take up to 45mins-1 hour. They have a foot scan and that can take up to 10 minutes to scan, interpret the data and explain findings to their customers. I was not offered the scan either so I will not be back!

I didn't even want to walk into this store. It's true. I had already spent too much money today and…read moreI knew something would strike me in here. I did walk in, I zeroed on a pea coat (my weakness), tried it on without skipping a beat and bought the f*ing thing. It was on sale, thankfully. This store has some nice/different clothes, very touristy - but fun to parouse. They have cute accessories and jewelry - nothing that you haven't seen before, but there's chinese print coin purses I couldn't resist. It has it's own flair and sense of fun - don't go in if you're in the buy up everthing mood, you could lay down some serious cash.

Boy this store has evolved in the last couple of years! I was surprised to see that they added a…read moreconsignment section (upstairs/downstairs) filled with beautiful clothing , purses ,shoes, hats ect. One of a kind peices that I haven't seen ( and I shop alot!) I'm so happy I came back and rediscovered this place it's my new fav! I ended up buying a fab purse and shoes I'm a happy gal! I'll be back......

Cute shop and worth checking out for their products; however, small dog owners should be cautious…read morewhen bringing their pets inside. We were aware that the employees keep a larger dog behind the counter, but no guidance or warnings were given about keeping small dogs away from that area. While our little white chihuahua was sniffing near the counter area, the larger dog pounced and caused bleeding on our dog's ear, likely from contact with its claw. When we informed the employees, there was no apology, and only afterward did they mention that they are unsure how their dog reacts around small dogs and that they sometimes keep her away. We asked for a napkin to help with the bleeding and were not assisted, though they did provide the code for the nearest restroom so we could clean her ear ourselves. With clearer communication upfront about their dog and guidance for customers with small pets, this situation may have been avoided.

Love this women's boutique in Montgomery Village shopping center!…read more The vibe is neutrals and all things cozy. They sell some home decor items (think candles, decorative cutting boards, throw pillows...), great for gifts!, women's clothing, and women's accessories. I went in recently in search of jeans. Many of their brands are smaller, local brands, which allows them to offer very reasonable prices! I didn't find jeans but am thinking about returning again soon for a few of the super soft and cozy Z Supply tops. If you're looking for unique women's clothing pieces or gifts, visit this sweet boutique!

We were in town for the weekend and I needed shoes for a holiday party, and this store did not…read moredisappoint. The shoe selection was great, especially the sale section with an extra 30% off already marked-down styles! On top of that, they were running a gift card scavenger hunt, and I ended up winning a $25 gift card that needed to be used that day, which was such a fun surprise and perfect timing for the holidays. They have options for women, men, and kids, each with plenty of discounted styles to choose from. The staff was friendly, offered help while I was searching for heels, and even came over to congratulate me when I found the gift card. Overall, a great shopping experience!

When you shop online it says you can return to store and not pay return shipping. What they DON'T…read moretell you, is that they do not refund the initial shipping charges. So best to go there in person. A bit deceptive.

Best place to find the right shoes! The owner is incredibly…read morehelpful, friendly, and knowledgeable. Based on our conversation, I could definitely tell that he knows a lot about shoes and running in general. He was very patient with us, letting us try multiple options and test them by running back and forth until we found the right fit. At the end of the day, we found the perfect pair, and have been happy with them ever since. Rose is absolutely adorable and such a sweet dog. I immediately fell in love with her! I highly recommend Heart & Sole because I don't think you'll find a more personalized shoe-fitting experience anywhere else. We will be back!

Heart and Soul Shoes is the only Sonoma County business I trust to provide personalized service to…read morecustomers looking for high-quality walking and running shoes. I first learned about them through my chiropractor, who emphasized the importance of choosing quality footwear as a path toward good health. Bonus: When you arrive, you will be greeted by a friendly Golden Retriever. Just be sure to keep an eye on your socks!