Shop local! Professional service, competitive pricing, all round easy experience for tires. We will…read morebe back.

I was visiting a friend in Sonoma and one of my tires was low on air. I put air in the tire at the…read more76 station down the street from DeWitt's and and hour later I noticed the tire was getting low on air. When I arrived at DeWitt's I went inside and informed the woman in the office I had a tire that I thought had a nail in it. She asked me to leave the keys in the vehicle and someone would take a look. A young man came out and didn't say a word or give me eye contact. He drove into the shop and removed the tire. About 30 minutes later I was told the job was done and it would be $50. I know, inflation and all, but the last time I had a nail removed it was around $20. I didn't think to ask to see what he found in the tire. On all other tire repair occasions I was always shown what was in the tire. As I was leaving, the low tire pressure light was still on. I went back inside and asked the woman one, did they check all the tires to make sure they had the correct tire pressure and two, would they reset the low tire pressure light. I was told they usually check all tires to make sure they have the right air pressure (usually). That I needed to drive the vehicle 20 miles and the light would go off. I drove over 400 miles and the light is still on. I Googled how to reset the light and I need to release air out of each tire in order for the light to go off. Let's think about that. If the tires are inflated to the correct pressure and I need to let air out of each tire to reset the light, wouldn't it be best to do this at a shop where they can over inflate the tires or be able to put the lost air back in the tires? The tire repair may be excellent, but the overall customer service coming out of the shop was very disappointing.

If you need a mechanic shop in Sonoma this is the place. Andy the owner is very kind and…read moreprofesional. He helped me when I was in a pinch. His staff were also all very kind. I heard other guest's say the same good thing's as I was waiting for my truck to be fixed. It's clear they care about their customer's. My sincere thank's to Andy and team. Amy

Feeling kinda ripped off by these guys. Had a drain in the battery, took my car there and they…read moresaid that I needed a new battery. I had just purchased one a few days prior, but they said it was defective, and they would return it for me and replace it. It's possible right? I told them I needed a diagnostic and that the battery was new. They never ran the diagnostic, but instead charged me over $200.00 for getting another battery and putting it in. I could have, (and previously did), done that myself. Meanwhile, my car continued to have starting problems because they did not take the time to find out what the real problem was. Which is why I took my car there in the first place. Find another mechanic.

Its been a while since I used them, but they were good at diagnosing and fixing an electrical…read moreproblem I had. I was changing my battery and put it in backward. Of course I blew out something. I thought it was a circuit board, but after having it towed there (thanks CSAA) they simply replaced one fuse. Problem solved. I thought I had totalled my 2010 CRV. Thankfully not. They were professional, and didnt try to upsell me on unnecessary repairs. They could have, and I would have believed them. But they were honest, quick and professional.

High school cross country camp trip to Tahoe, brakes done by another national brand failed to do…read morethem correctly. Frank noticed the four kids and a truck having troubles. Put it on the rack and diagnosed our challenge and allowed us to switch vehicles in the parking lot to continue our journey to Tahoe. Shops like this are rare for their honest work. Thanks again Frank for your help in a pinch.

Thank you to Metric Motors for making the impossible seem possible and for saving my soul car. From…read morethe beginning Miguel was very helpful and easy to communicate with and I felt that I could trust this shop. My car suffered from a sudden catastrophic engine failure and I was desperate to find someone who could replace or repair the engine and help save my car that I have loved and cared for during the last decade of my life, the car that has been with me through everything. Metric Motors was up to the task. Miguel was very informative from the beginning about what they would try to do to save my engine and what the backup plan was, and it turned out they could get my car running again while salvaging my existing engine and replacing major components. Miguel was honest and realistic about the time estimate and how long it would take, everything happened within the time frame that he communicated to me upfront, and they somehow managed to save my car staying within the budget and time frame that he had communicated to me. Hearing my car start again after more than two months being without it was a pretty amazing feeling, and now I feel like I can trust Metric Motors to do literally any job on my vehicle no matter how big or small. Once they could fit me in, they only had my car for 4 weeks and rebuilt everything in that time exactly as promised. They handled the most complicated task like utmost professionals and Miguel always asked me if I had any other questions, made sure to keep me informed of everything, and explained things in a way that I really appreciate. I am beyond grateful to this repair shop, they uphold the highest standard of work, and I felt that they were very honest and trustworthy. Thank you so much to Miguel, everyone at Metric Motors, every single person who had a hand in helping save my car. When they received my car the engine had no compression on all five cylinders, damaged valves, pistons, and head gasket. They fixed everything and it has a new lease on life. I will not hesitate to return and I will be recommending this shop to everyone in the area that I know.

Had my 2021 Land Rover Defender 110 serviced here and it was over 2 times cheaper than the…read moredealership. They were super friendly and fast. Happy to have found a local spot I can trust my car with.

The last time I took my car here, the younger man working here was extremely rude when I dropped…read moreoff my car, they checked my car and then called me and said that I needed new tires... but they had just replaced my tires a month or two prior!! I told him and he said he would call me back. He then calls and says he was looking at the wrong car and laughs about it. Like several other reviews, they are just charging on whatever they want...especially women!!! DO NOT BRING YOUR VEHICLE HERE

Did a great job fixing my 2004 Chevy wiper problem. They've always done a good job for me!read more

I had a tire changed with a new one. The next day I drove to work not noticing my pressure was low…read more A 30 mile drive and the tire was flat. So I went to wheel works. They said I needed a new tire due to the used (bent) valve stem and internal tire damage. I called wine country, they denied giving me a used valve stem. I'm not sure if they have new management because I didn't recognize the people that usually work there. I'm a long time patron but not anymore. Tire are cheap when you pay in cash. They also sell used tires, why?

owner is super rude. Horrible customer service. Went there for a tire change and my new tire was…read morepopped. not to mention it wasn't cheap and they said there's nothing they can do

Front office staff Devin is extremely nice, helpful and knowledgeable. My tires were fixed when…read morethey said it would be and I was back on the road. Quick and affordable.

Dave was an absolute gem to work with. Went above and beyond to get my exhaust work done…read more Craftsmanship was wonderful and the service was prompt and friendly. Highly recommended. Hate dealing with repair shops typically but this shop was a pleasure.

I wholeheartedly recommend PACIFIC RIM ! The folks there are…read moreprofessional and very honest which is hard to find these days especially impressed with Jason if you want honesty and reliability PACIFIC RIM is your place

I've been using Pacific Rim for years now and have had great service at a good price. From the…read moreinitial telephone call with Shannon to her call back with the quote, I've been well taken care of. My Hyundai Sonata is even happier than I.

This team is fantastic. I have a newish hybrid and used to go to dealer....they were always trying…read moreto sell me this and that. But the team at Oil Changer always check the same things and tell me I'm fine. They told me next time I will need transmission fluid changed as well as oil and I believe them. This is my third visit with them so I feel can trust their recommendations. One of the young me there also helped me hook up my phone so now on the screen I see the route instead of just hearting directions....GREAT TEAM. And I always use LOCAL whenever I can...thank again, YOU GUYS ARE GREAT

Great people working there great service. Highly recommended this oil change facility.read more