These people performed liposuction on my 71-year-old grandmother's arms and didn't give her any post-op instructions. I had to call them myself, and when I told them she had no idea she was supposed to get post-op massages, they claimed they told her it was "highly recommended." That is a lie. They never said a word about massages to her.
They told me they do a follow-up a week after surgery--but what if her incisions close before then? Some patients need manual lymphatic massages to properly drain, or they risk complications. Instead of taking accountability, the woman I spoke with lied again and said someone would reach out to my grandmother today. No one ever did.
What a shame. These people only care about you until they get your money, then they throw vulnerable patients--like my elderly grandmother--to the wolves. Completely unacceptable and negligent.
When I called to tell them the issues I have with how they handled her, they said they would reach out to her and they never did nor did they follow up with her to check on her.
HER ARMS ALSO HAVE ZERO DIFFERENCE AT ALL. Looks the exact same prior to surgery. read more