Not ordering from here any more. Every time I've ordered delivery in the last two months, the driver is "making another stop along the way". Food has always arrived cold. Burgers, fries, rings, mozzarella sticks, doesn't make any difference, it's all cold. $$$$ for delivery fees and taxes. Add even a 10% tip for the driver, and your bill has increased by around 33% of the original price. Don't waste your money for cold food. If youre dying for Sonic, then drive there and eat in the car. Otherwise, go somewhere else. read more

Hubby and I love the drinks! Cherry limeade with extra cherries is my go to drink but I've been changing it up and trying different drinks and they're all still pretty good. read more

Drive through only, garbage service very rude and slow they need to shut it down if they don't have enough employees

Clearly don't know how to make a burger, asked for a pretzel bacon double cheeseburger and completely ignored the word PRETZEL, and no, they did not tell me they were out, I haven't ate sonic in years and I still see why I don't eat here, this is the worst fast food chain ive been too and still will no longer eat at any sonic again! Ignore sonic when you drive past just like they ignore your order and give you what they wanna give you. read more

Food was horrible. Ordered the new bacon pretzel bun and it was burnt. French fries look like they were 14 days old and soaked in grease. Wished I had had read the reviews prior to ordering. Would not suggest this sonic !!!!! read more

Horrible service and ordered a chicken sandwich and the entire middle of the sandwich was raw. My husband ordered a foot long coney and immediately had stomach issues. When I asked for a refund it took a long time for employees to get ahold of a manager that wasn't even on shift. read more

frist the speaker wasn't even working and the team member behind the register put in whatever she wanted to causing me to let her know that because your speakwe in the drive thru wasn't working doesn't mean you can assume someones order is right. and she was like you look like the type and as I'm giving her the food back for the refund as she asked me to do. she not only threw my money at my car but the food that I was giving back to her for the refund. read more

Sonic Drive-In - Shake from employee throwing it on my car - Burgers Near Me - Thornton, Colorado

We went here just to get two lemon berry slush route 44s and a route 44 ice water. The people here were so disrespectful when we ordered and when they didn't give us our water we asked for it again. The little girl that was working there was throwing attitude rolling her eyes every chance she could. She then snatched the card out of my hand, swiped it and said it was declined so we gave her the correct card. She proceeded to be rude so we asked for a manager and she replied, "with my managers gonna tell you to get on so get on," and slammed the window in our faces. I have never dealt with such a disrespectful person and the last manager we saw there was actually super chill and kind to us. read more

The food tasted weird and was overcooked, the people hardly spoke English or understood what I was saying. And the whole atmosphere was not good. read more

Good service and drinks but the food quality has really gone downhill. We ordered $42 worth of food which is to say, we ordered two meals and a shake and small blast and it cost $42 for just that. The chicken was super bready, barely chicken at all, and overcooked. Sides were good but I'm more concerned with my main entree being 80% breading and it cost us $42 for that, definitely not worth the cost. Bad pricing and mediocre food. read more

Sonic Drive-In - Jumbo Popcorn Chicken - Burgers Near Me - Thornton, Colorado

Went and ordered a Oreo Sonic blast. Well in the process of making it, they cracked the plastic cup. Instead of replacing the cup, the put a sticker over the crack. As the cup sat in my cup holder on my way home, ice cream melted through, leaked into my cup holder and made a mess. I got home and grabbed the cup and got ice cream all over my hand. Tried doing the online survey and the store number, 3600 isn't an option to choose. read more

The 1.5 is pretty accurate but I'm giving them a 2 because the food is hot and I'm in a good mood. This is the 3rd time in a row they've shorted my drink a size from what I ordered and messed up another aspect of my order. And they never give you your receipt so no chance of anything happening. I used to work at a sonic in high school, it's a very easy job, maybe reconsider the current workforce... read more

Horrible experience and waste of time. We placed an online order tonight at 8:15. When we arrived we checked in as usual, 20 minutes later and still nobody came out with our items. We pressed the call button and waited another 5 minutes and there was nobody answering. We pulled up to the drive thru window and there looked to be nobody inside. So I guess sonic just took our money and we got nothing in return. This place is a joke. We want our money back and an explanation for this horrendous service. Never returning to this location. read more

Went here on a Tuesday evening around 5 o'clock. I was the only one waiting for food when I ordered. But after a car drove up through the drive thru. I ordered a cherry limeade, medium onion rings and a jr double cheeseburger with no mayo. When they brought out my food I paid and then walked away cause I was waiting for my car down the road. When I opened the hamburger I realized it was only a single and it had mayo. I didn't fell like going back to sonic to complain. But I will not go to this one again. Go to the one on 120th. read more

35 min. Waiting, workers just talking and never got served or a call to order. All on the phone.

No wonder this place has only 1 star. Literally don't even think about going to this place. NOT WORTH IT. I ordered fries and they were over cooked. Literally these fries were old and they just threw them back in the fryer to warm up. I couldn't even bite through them that's how hard the fries were. Management needs to change at this place. Hope this place shuts down. The space could be used for something more useful. (Edit) Btw Brittni, if you were really concerned you'd take some action and actually change things around being the business owner. Seems like with every bad review you write the same response but obviously nothing changes so why would anyone want to give this place a second chance? read more

An already terrible Friday for myself personally. I was not able to get a lunch break during my work hour. It is known that there is a car show at this location, every Friday. I was needing to drive my restoration project of a professional chassis vehicle, though I did so due to working out technical difficulties that this vehicle had acquired from years of not running properly. But it is my pride and joy. First and foremost, I had the best experience with the staff members. Though I do wish that I had cash on me for a tip to be given to the polite woman that served my meal. Excellent and quick. As for what I had ordered, they did get it correct and made sure of what I was attempting to order. But for the "car show", I was not wishing to stay for. I had other business to part take in my 1989 restoration project. As foretold. There were clear, white background with bold black letters that had said only for customers. Which I had only paused to read before parking. The sign stated: "FOR CUSTOMERS ONLY". My job revolves around vehicle related signs, therefore, I read posted signs before making a decision. After placing an order and sitting outside of and onto my vehicle, which did not have working air conditioning. To say the least, if was much cooler outside. Had quite the great view of all the other older vehicles and could enjoy my meal in peace. Except, bringing in my project vehicle had brought attention: I leave only a three star due to the fact that I was harassed not by one, but two people that had made my short break a hassle. They had harassed me, due to the vehicle that I drove. A man had walked over as I was sitting on the hood of my classic coach, while I consumed my side dish. To rudely ask me if I read the sign that was posted. I did not know who this older gentleman was, except that he was interrupting me and making a needless scene. An undesired interaction, if you will say as such. As for the second man: There were plenty of other stalls open at the time of my presence, yet had decided to place his weight against my driver door, enough to shake my vehicle. Again, extremely disrespectful. I, being the savant, did not wish another awful interaction and had said nothing. That was partially my fault to begin with. But then again, as mentioned beforehand, plenty of other stalls open to order his food. I believe that the manager here should make it clear- that on Friday's that other people should not conduct themselves so forcefully as to push other customers away, whom happen to be driving one of their everyday olde vehicles. I most definitely will not be back as a customer here, during Fridays. As I do not fancy the rudeness of the crowd it brings. ~~~~~~~~~~~~~~~~~ *IMPORTANT UPDATE* ~~~~~~~~~~~~~~~~~ Spoke with a kind young lady. As it turns out to be; it seemed as if a previous Manager whom had been fired from those location had returned. He had posted the "Customer Only" signs. I feel like this could be something from the Scooby Doo movies. Possibly. Either he was on board during that time or returned to vindictively chase customers away essentially. Either way, manager at the time or not, this is not how to be professional. Especially with long drawn out signs. Simply a bold, capped text "CUSTOMER ONLY PARKING" would have sufficed. Both scenarios seem to fit with the incident occurrence. An added extra two stars for the assistant manager; a week after the listed incident above, verbally apologized for the inconvenience and understood well with what I had to restate on the account. My fair warning however, watch yourself carefully, as some customers do wear diapers here. And I don't think that this Sonic hands enough sippy cups. I could say more, but this has been drawn out long enough. Yet I leave with this, I'm sure it's traumatizing when somebody witnesses two people playing tug of war with a credit in their teeth. Like two rabid dogs fighting over scraps on who pays for the And At that point, nobody knows what's going on. read more

I won't give them a single star. Ordered $50 worth of food and drinks. Onion rings had the coating blown off and were burnt tasting and greasy. Ordered 5 drinks and they couldn't tell me which drink was which. Ridiculous. Ever heard of a sharpie? Manager was rude. Never again. read more

This is the worst Sonic in the area avoid coming here and make the trip to a different location. Food is always wrong. I had stopped in for a cold brew that tasted spoiled! It was disgusting and the staff really tried to say it was made fresh when the coffee had chunky pieces of white stuff in the ice! Disgusting! Got a cherry slush instead that wasn't that much better. read more

If you are looking for fast service... Go somewhere else. If you use their app to order ahead... Expect it to get lost. And for admitting they did something wrong... Don't hold your breath. Go to any other location... It's 5x better. read more

Wtf?!? There's literally nothing in this burrito.... more than half is just a tortilla. And it took like 10 minutes to make!!! I'll be reporting to the BBB. DONT EAT HERE!!!! read more

Sonic Drive-In - Burgers Near Me - Thornton, Colorado

So I'm sitting here as we speak watching all the employees on a smoke break giving each other the finger not giving a fuck about the customers. Three young boys on foot just want cool drinks and have waited ten minutes in the sun. read more

Sonic Drive-In - Burgers Near Me - Thornton, Colorado

I would not recommend this place. They serve molded buns! If I can rate this a negative 1 I would!!! I hope no one gets sick eating here read more

They never get the order right. Food is cold always the managment and the entire staff should be let go. If you call corporate all they do is apologize. Im not surprised they have such a low rating. You would think corporate would want to turn this around. But it looks as if this is the best they are willing to perform. Sad. No one takes any pride in what they do. Sonic Americas worst drive in. read more

Only one word necessary to describe my experience here recently... Disgusting. The service was terrible and rude! After waiting 25 minutes for my rather simple order I asked for a refund and the girl told me 'we don't do that'. If your customer is unhappy you give a refund. Asked to use the restroom and waited another 15 minutes for them to open the door. When I saw the door to the bathroom is made me sick to my stomach. So dirty and obviously not cleaned recently if ever. The food was flavorless and horrible. I guess it is sonic so I shouldn't be that surprised but it was horrendous! Gross Update: two people in my party got food poisoning from here! read more

I worked at a sonic in high school for a few years and the number one rule that my manager would pound into my head was making the customer happy. This Sonic fails at that. I feel rushed unimportant and at times stupid. The employment treat the customers like cattle. I come here not because I want to, not even because it's the most convenient, but because the closest one to me is over 15 minutes away. Get it together read more

we ordered, i asked for a cookie dough shake they put a literal one scoop of cookie dough and the rest is vanilla ice cream, they messed up our order when we tried to tell them about it the workers got upset with us because apparently it was our fault. great customer service. read more

The meat on a Sonic Burger is very tasty. The burgers themselves are a bit sloppy, but the taste is there. The slushies are great with any type of liquor. This location was friendly, prompt, & accurate. It's busy so just be patient. read more

While reading the menu and before pushing the button to order I had to leave. A young man working for Sonic was sweeping around the out door dining tables. He stopped, leaned the broom against a column, stuck his hand down his pants in an effort to adjust himself. The employee's hand was so far down his pants, his elbow was at his belt line. Upon completion of the task, he then shook and jumped around as to continue the adjustment. I'm sure he washed hands prior to bringing out the next customers burger. read more

If I could give no stars it would make things easier for everyone. Awful service, food not on time, burnt and tasted like it had been out all day. New management needed, sorry for the negative review. I won't be coming back. read more

Known for great food & onion rings, This Sonic is to be avoided at all costs ! Tried to order 3 times and failed. If you speak Spanish you will be all set. If you speak English...forget it ! Lady on intercom kept repeating my order back with wrong item numbers..told to cancel order I would go somewhere else where they cared enough to have someone who speaks and understands English taking orders. Some 12yr. old came out to my car and said he would try and take my order again and get it right...identified himself as the manager. when told Sonic usually does better than that, he shrugged his shoulders and walked away. BAD SONIC ! read more

Service was great. Food came out very quickly and we were asked if we had everything we needed. The problem is the food is terrible. I haven't eat Sonic in 5 years. I've been staying away from crappy fast food for obvious reasons. But my wife was interested because of their half off cheeseburgers on Tuesday nights. The burger was gross. The meat itself tasted like it had been steamed and hardly resembled beef. It had a watery taste to it that didn't mix well with tomatoes, lettuce and cheese. If this is what fast food has been reduced to then I'm glad I've been away from it for so long. I'll stick to making my own burgers from scratch at home. read more

Sonic Drive-In - This is beef? Come on America, we're better than this. - Burgers Near Me - Thornton, Colorado

This is the worst sonic location I've ever been to. Had to return a nasty looking breakfast sandwhich because it was gross and had no cheese. They returned it 5 minutes later with a nasty piece of dried out cheese. But the worst part was it was the same exact sandwhich...they just added the nasty piece of cheese. I hate paying for food that I have to throw in the trash. read more

Sonic Drive-In - Burgers Near Me - Thornton, Colorado

I hate to write this but after 3 terrible visits, it is time. This place has the worst service. Slow as hell. The food is ok and the employees not too rude. read more

This is the only Sonic location that I've had a problem with. They are always slow no matter if you pick the drive thru or not. Not only that, but there is trash everywhere! I can only imagine what the inside looks like. I'd recommend driving a little further and getting better service at the other nearby locations. read more

I hate this location! I love Sonic and this is the one closest to my house but Every time I go the staff is rude! And our order is never accurate, Not friendly at all, I'm sick of giving my business to such shitty customer service. I'm done with sonic for a while! read more

Food is good but they don't do what you ask with your order.Little pricey but good.Always nice , good food even If they some mess up the order. read more

Everyone loves Sonic happy hour - half-price slushes and drinks every afternoon. Yum! This location is a little small, but they're efficient, and the drive-thru line moves fast. Little known fact: they have awesome coffee, and you can get breakfast all day here! read more

Pretty disappointed in the service here and the workers' attitude. Drive thru times were very high, which I can tolerate, yet my order was wrong. The order-taker clarified my order when I was at the kiosk yet still gave me the wrong order at the window. When I brought this to her attention, she told me they "don't sell" that. Excuse me? I'll gloss over the fact that I've ordered the same thing from multiple Sonics and never had an issue and jump right to the fact that she CLARIFIED my order. Why say "okay" to what I ordered and then tell me it isn't offered? The slush I ordered tastes really sour for no reason at all. Overall, pretty disappointed. Waste of twenty dollars. I just became an a**hole Karen and wrote a bad review for a fast-food place--ugh. Come on though, step up your game at least a little. read more

I've been here the last two times I've go to sonic. And both time my orders were wrong when I got home. First time they were very busy so I shrugged my shoulders on it. This time there wasn't much business at all and I don't understand how my order was wrong again. Fries both times were old, soggy, and cold like they were made hours before. Both times my burgers were wrong missing the green chile and on one burger the other patty. Not sure what is going on at this location but I will just have to drive the extra mile or two next time I want sonic. read more