i ordered a triple smasher combo with large mozz sticks. and a drink and small mozz sticks on the same order. only received the large mozz

I ordered a super sonic they forgot all the meat. I had to go home and cook my own sausage. It only had a crap load of onions for no reason, a sorry slice of tomato and all egg. read more

This place is a public health hazard. Served raw chicken sandwiches which made people sick as a result of consuming said sandwiches. Manager had little to no regard whatsoever about the issue or the severity thereof; immediately started blaming his crew. Some leader - apparently he forgot that he should be providing the leadership and oversight necessary to prevent or at very minimum, mitigate these things from happening. Attempted to escalate the issue to corporate with photos and receipt. Have yet to receive a reply from an actual person. This place needs a major overhaul; cleaning, training, and most importantly, someone with the sphere of influence necessary to place food safety as a number one priority. read more

Sonic Drive-In - "Crispy" Chicken Sandwich - obviously raw/severely undercooked with no concern for safety or quality whatsoever. - Ice Cream & Frozen Yogurt Near Me - Stillwater, Oklahoma

I have always been fond of Sonic's, what was this though? ordered a sausage breakfast toaster, cold brew, hot dog, and cheese tots, there was a tiny blob of melted cheese sauce on the tots, my coffee was watered down and nearly flavorless, and my breakfast toaster had HALF a patty that was really thin, I'm not normally one to gripe, that's never been my experience in any Sonic's I've ever been to especially in Missouri, where everything was great, also Virginia, and South Carolina, what happened here? read more

We are not Sonic regulars. We decided to stop at this location while visiting Stillwater for a quick meal. I ordered a kid's wacky pack meal. The hamburger was like a piece of jerky dried and had no flavor. The tater tots were both overcooked and cold. By far the worst Sonic experience I have ever had. read more

speed is not fast at all. extremely slow service. my orders always take way over the time they say they will. 10-15 min over the estimated time each time. it's a real bummer that the sonic that's advertised as "service with the speed of sound" simply does not at all. read more

I'm not a frequent customer of Sonic, but I do visit this location when I'm in the mood for it. After this experience, however, I can't see myself returning for a very long time. I stopped by around 10pm after work and ordered a chicken strip dinner. I waited at the drive-thru order box for a minute or two before they acknowledged me, and when I got to the window, I was met with lukewarm service. When I received my food, I noticed that the tenders were extremely small - about the size of a buffalo wing. I brought this to the attention of the staff, and the girl who helped me basically told me that that's how the chicken strips come and that she never orders them herself because of their size. When I got home, I was able to see just how bad the quality of the food was. The gravy was very gelatinous and was an off-putting dark color. The chicken strips, aside from being abnormally small, were also an odd color. The tots were stale and had a greasy aftertaste, and the toast was overdone and bitter. Lastly, the onion ring was the absolute worst part of the meal. It was hard as a rock, and as I examined it further, I noticed that the onion itself was so dark and burnt that I was able to literally break it in half. It shattered in my hands. All of the food seemed to me to have been kept warm for hours. Having worked in the food industry myself for the better part of a decade, I am extremely patient and understanding of food service workers. I generally always give them the benefit of the doubt, and it's been my policy not to take issue with anything unless I have received food or service that I would not provide to a customer in my own workplace. I would have never served a customer the meal I received - every single item was hours old and was way past its sell-by time. I would be embarrassed to sell the food they sold to me. I did call the store after arriving home, and spoke to a manager who was very apologetic. She offered me a refund, which I did appreciate, and she seemed to be receptive of my complaints. I can only hope after this experience that management takes note of the standards their employees deem acceptable and correct them to hopefully prevent this from happening in the future. read more

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Wow. Just had the worst service experience I've ever had. We were waiting at sonic for 20 minutes and call in and they say they screwed up the order, gave it to the wrong car and have to remake it, the lady who messed up the order brings it out without say anything to us and shoos us away as if we were making a big fuss about it. The mess up wasn't a big deal at all and we were fine with the mistake until we were treated like that. She had tattoos, nose piercing, dark hair, and glasses. Be safe out here with these mean people. read more

Have tried this sonic multiple times to see if I just caught them on a bad day. After 3 times, its the place. Strawberry water has 2 pieces of strawberry in it and no strawberry flavor. Shakes are always melted. Just over all low quality even for sonic. read more

Absolute favorite drink is strawberry limeade, sonic has the best prices and such great food and service read more

Sonic Drive-In - Strawberry Lemonade is the most greatest drinks, Love the strawberry chunks yum! My to go to drink order for sure! - Ice Cream & Frozen Yogurt Near Me - Stillwater, Oklahoma

This is the first sonic and possibly the worst. I've tried here a few times and the food tastes as per other Sonics. Where the service is concerned, either they have had the same headset speaker system since pre historIc times or their staff is plain rude. Many a times you get asked what was that unless you're yelling while articulating , and then you hear laughs. Car hops take forever to get the food and expect tips. This is the only fast food restaurant where a service will get worse for non tippers as if they are serving Michelin Star dishes. Please avoid this generic washed up mood ruining drive-in at all costs. read more

Just ordered a hamburger and found mold on bun. Went back thru the drive thru to alert them and got a free fountain drink coupon.

I've been to this sonic several times and each time it takes FOREVER to get ICE CREAM out. My boyfriend and I have been waiting over 15 minutes for two blasts to come out. It also took them forever to even take our order. This isn't the only time this has happened at this location either. For "service with the speed of sound" this ain't it chief. read more

Visited on: multiple dates from 2012 to present This Sonic Drive-In is a noteworthy local sight because it carries a sign designating it as the first Sonic. Actually, it's probably the first Sonic that started out as a Sonic, instead of as a Top Hat. (The first Top Hat was in Shawnee, but I think it's gone now.) Aside from that, it's just a regular Sonic, and it feels smaller than the one on Perkins. read more

Sonic Drive-In - America's First Sonic Drive In sign - Ice Cream & Frozen Yogurt Near Me - Stillwater, Oklahoma

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Absolutely the WORST sonic i have been to in my life honestly might even be the worst fast food place too. The people are insanely rude and the wait time to get TWO drinks took nearly an hour. Especially whoever was working the headset the night of 2-9-21. He was insanely rude when all I asked for was my pickup orders I ordered 15 minutes in advance . read more

got a burger here just wanted a good ol burger. looked good but then i brought it up to my face and holy crap. this burger smells TERRIBLE. Like straight up smells like someone just dipped their hands in old trash or has never bathed before in their life.. and just decided to make the burger. never eating burger from here again read more

I had to get out of the car and order in the middle because we ordered one drink and they shut off the order and then brought the wrong size for that drink. Horrible customer service horrible read more

This is the worst run fast food restaurant I have EVER been to. The store is filthy, staff are rude at best aggressive at worst, orders are routinely incorrect, and wait times are ALWAYS 20-30+ minutes regardless of time of day and what is ordered. Management is clearly incapable or unwilling to adequately staff the store. Sonic should be embarrassed to call this their "first sonic drive in." read more

Only one carhop working. Took 30 minutes for 2 drinks. Closed drive-thru! Pickle fries are on the app for their location and they said they have t gotten them yet. Horrible service! read more

They have inexplicably refused to serve me on multiple occasions. They had me waiting in a stall or even at the drive-thru multiple times each for over 8 minutes before they even tried to take my order. If you aren't going to take my order at least tell me to fuck off rather than just leaving me with no explanation wasting my time. read more

I went to Sonic at 8:30 on Friday night and I ordered a small cookie dough blast and on the other side I got a blunt, monotone "no." Which was fine and I took it as a joke. I also heard laughs on the other side of the speaker. Eventually, a car hop named Stephanie came out to my car with my drinks and was not friendly in any way. I gave her $10 for the $7.27 drinks and she gave me $2 back and then just left without saying anything else. Not a good experience. read more

First sonic in America more like worst sonic in America. We sat waiting for our food for 45 mins only for them to bring us the wrong order three times then just stopped answering the button. When I walked up to the door they tried to blame it on me for not telling them after we told the same guy three times it was wrong. Not my first issue with this sonic but definitely the first time they made me mad enough to write a review. read more

If you love long waits, employees that sound like they hate their job, and hair in your food, then this is the perfect place for you! I have tried this Sonic three different times over the past year and each time has sucked in their own way. On the first occasion after a 20-30 minute wait, I was given the wrong order, then had to wait an extra 10-15 minutes to get what I paid for. The second time I stopped by, I had to explain to an employee what their Dulce de leche shake was and then got a 20 minute wait for that Dulce shake and a chocolate shake. My most recent visit was by far the worst. I order two basic blasts, nothing special or modified. It took them 35 minutes to deliver the two and they had clearly been melting for quite awhile. To make matters worse, I ended up finding hair in one of the blasts. I have worked in the food service industry for quite some time now, so I completely understand that every place has their accidents and bad moments. However, I will not be going back to this location, because these events seem to be the norm here. It seems like no one cares, so I'll take my money elsewhere and get better food twice as fast. read more

got a chili cheese dog they didn't add cheese/ asked for a blur raspberry slushy they gave me a raspberry slush

They always have fresh sweet tea unlike other sonics in stillwater. Their drive thru is always fast and efficient and they even bring out drinks to other cars waiting in line. read more

Since they rebuilt, I have had nothing but good experiences here!! One that really stands out happened tonight, with Dennis, who works overnights. The store was out of cake for the birthday cake shakes, so Dennis went out of his way to make a specialty for me. It isn't on the menu, but he said he'd ring it up as a vanilla and make it himself. A few minutes later, he brings it out and lets me try it. It was AMAZING, and the service made it so much better. He ran it back in to get a lid and the rest of my order. Then, as the carhop brought it out, he buzzed me and let me know that if I ever want it again, that I can ask for him during the overnight shift. Dennis went above and beyond and I am SO impressed with him! I plan on calling the company and shouting praises, because I have never come across an employee like him. read more

Oh wow, you can't beet the heat better than a half price shake. Well, except maybe if you get two. Chocolate fudge is Great and twice as chocolate flavor. My wife often gets a large ice water at sonic because she likes their ice so much. Why is it a different price everywhere I go though? $.65 in Tulsa $0.50 somewhere else ; $0.35. read more

Sonic Drive-In - Ice Cream & Frozen Yogurt Near Me - Stillwater, Oklahoma

this sonic is literally so effing bad. getting a single drink should never take a gd half hour... get ur sh*t together, disrespectfully

Literally the worst sonic I have ever been too. Both times I have been there I waited 30 mins for a drink. A DRINK. This some bs. Never coming back to this hoe. Hey owner get new employees and make your business as fast jimmy johns for the love of god. read more

this sonic is so slow. i ordered a medium diet coke off of my app and it took them 20 minutes to bring it out. they also routinely lose tickets (clearing the order without bringing it out) so you have to order again and wait even longer. 10/10 recommend the sonic on perkins. read more

They just made me wait 15 min for a sandwich that came out cold, fries did too. I asked for no tomatoes. And they still gave me tomatoes. I just downloaded this app specifically to say that they need new high schoolers bc the ones that are currently up there can't read at all or work fast to save their lives. They are obviously cok gobblers. If you are going to take that long. Make it RIGHT! read more

Terrible service! Ordered two very simple Sonic Blasts and it was literally just a cup of ice cream w topping on top of it. We took them back and told the carhop who tells us he is sorry and he will make them right, after sitting there for 30+ minutes we had to push the button to remind them. read more

Waste of your money, don't eat here. I've lived in Stillwater for 2 and a half years and every time I have went to sonic they've taken forever to bring my food and it has not been worth the wait. I gave it another go today and my sonic blast was completely melted lukewarm liquid. My crispy "chicken sandwich" barely had any chicken at all. The "chicken" was just a fried ball of nothing. Disgusting. read more

Me and roommate visited this location to get some food and ice cream. We ordered on the app and thought it was very cool. I ordered my food on the stall next to us because my roommate had already linked his up to the one we were in. We were approached by an employee named Chad. He seemed flustered and handed us my food without saying a word. Me and my roommate felt incredibly disrespected and felt like we did not deserve that type of treatment. My roommate's food comes out and chad brought it out again. This time he didn't say anything until he told us to have a good day in a rude and sarcastic way. My roommate ordered marinara sauce because he got mozzarella sticks and there were none in the bag. He clicked the red button and a girl answered and was really nice about it. She sent Chad out with the marinara sauce and he handed to my roommate angrily. Me and my roommate are very confused by this experience because we did nothing to deserve this treatment. read more

Let me tell you about a man with a plan -- Connor, America's greatest car hop. Not only did Connor allow myself and my difficult posse to place three separate orders with three separate forms of payment, but he also brought our food out to the car with a smile. What a delight. Connor is clearly the brains behind this operation. He exudes OSU spirit and is doing 115% for every Stillwater Sonic drive in customer. You go, Connor! read more

I have sat here for 20 minutes waiting for my food, and this is not the first time this has happened. This Sonic is perpetually understaffed and incredibly slow. I do not understand why they can't have enough people working here to handle the crowds. read more

UNREAL. i ordered 4 LARGE purple O's. They gave me 4 medium and they were so rude about it. It's unreal because this was not my fault. Will not be coming back here again. read more

Usually I have really good experiences here. But tonight, not so much. I don't know who took our order, but we asked for the chicken dinner combo with fries not tots. Pretty simple. But she says no, the dinner doesn't come with either fries or tots. Okay maybe we said the wrong thing so we clarify, the chicken dinner with fries and then she starts getting rude and says no it doesn't again. It clearly says on the menu that it does. Oh well, so we order an extra fries with all our stuff. When we get our food, lo and behold, there were tots with the chicken combo, when she said it didn't come with anything else, when we asked for fries specifically. So we bought extra fries for no reason and wasted a bit of money. It had been a long day already so we left it as it was and didn't do anything. But I was surprised that the person taking our order didn't even know the menu items. I know this is a dumb problem to have and there are much worse things that can happen, but the woman's tone with us was very rude and ruined our dining experience. I'll still eat there, since this seems to have been a one time thing. Still though it was very irritating to see a menu item labeled 'combo' and be told it doesn't come with any of the items that it says it does on the board, when it actually does, as the board says. read more

Don't ever come through the drive through at night when the stalls are closed. Don't know who's in charge of this place but it's taking every car at least 10 minutes to get their food. At least. After about thirty minutes in the drive through line they forgot my chili cheese tot and rather than running it out to us really quick we're stuck in the drive through line for another thirty minutes. The general manager should be embarrassed. This is the first sonic in America... you'd think they'd try and keep up with it better. read more

I love Sonic. I really do. I love the variety, the old-fashioned carhops, but I cannot stand this location. Every time I go there, I ask for easy ice in my drink and apparently they don't seem to understand easy ice DOES NOT mean a full cup of ice! I used to work in the restaurant industry, fast food as well, and I know easy ice does not mean a cup full of ice. I have called and complained. I've called corporate. I'm always kind and respectful to everyone when I order, but you know what? The management obviously does not care because it keeps happening. I would definitely NOT suggest this Sonic, unless you absolutely don't want what you ask for because they have no idea how to fill an order correctly. read more