Service was great. It's the food I have issues with. I wanted breakfast today and I ordered online and stuff and it smelt good when I picked it up but I came home and my cold brew tasted grossed!!! And my tots were way too salty and the super sonic burrito was just messy and not appetizing... read more

Sonic Drive-In - Burgers Near Me - Sonora, Texas

We had seen so many commercials for the new Sonic smasher burgers and just had to try one while driving back home on a road trip. Sonic is always our go to spot when on a road trip. It was good, but definitely sloppy to eat ha I recommend not eating it while driving. Definitely take the time to sit and enjoy it like we did. I will say though for the price of adding on a medium tots they need to add more to the order. Other than that the restrooms were clean, service quick and they gave us tons of condiments. read more

Sonic Drive-In - Double Smasher Burger - Burgers Near Me - Sonora, Texas

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I will not be coming to this restaurant again. They evening staff is incompetent which reflects badly on the manager who has always resolved any issue i might have had. For an employee to flat out ignore an order speaks volumes good luck if your server is Cassie. I called the restaurant and a guy named walker tried to help but because of poor customer server i was late to work which in turn makes me look bad . To make things worse they had two cars. If I was visiting the place it would only be during day shift as evening shift is completely incapable of doing their jobs. read more

We've been to the Sonora Sonic twice, while passing through to west Texas, and on both occasions the staff is extremely courteous, professional and helpful. The online Ordering option is convenient with the kiddos, and we scored extra apple sauce! Nothing but good things to say about this sonic, two thumbs up! read more

Ordered food around 9:40 pm it's not worth it at all food was messy and not cooked throughly nor made properly!! we didn't receive 2 items and had to go back to get them! Sonic is not worth yalls money!!drinks were not made correctly at all and watered down!!! Mozzarella sticks were hard and still cold when we got them!!fries were burnt and over salted aswell!!! Not going back at all!! read more

Variety in the menu that would satisfy most!! Very good -- would come back for more. Interesting business model -- give it a try and tell me what you think! Kind regards, Shirley L read more

Hell Yeah! After experiencing Sonic Hell in Ozona, I stopped here for lunch. This place restored my faith in Texas Sonics. This was exactly what one would expect when visiting a Sonic location. There were plenty of drive in slots, my order was taken immediately, and delivered promptly. The food was up to Sonic standards and we able to eat in peace and quickly get back on I-10 when we rolled out. If you find yourself travelling through West Texas and need some food, I encourage you to avoid Ozona, and stop here. You will be glad that you did. read more

Wait, wait, wait, wait. No one ever took our order. Gave up. Went across the street to Dairy Queen and got our huge order in less than 5 minutes. Sonic....you stink! read more

Save your money and buy food elsewhere. You'll thank me. Ordered a smash burger that came out with a side of grease puddle in the box with grease smeared all over the outside. I know this isn't a Michelin star restaurant or nothing, but like dang I like my food to at least look edible? read more

Took awhile to get our order, but they were busy, and we weren't in a rush. When we got it, and ate it, it was a satisfactory meal. Husband had chicken strips that were just okay. Tater tots were a little greasy, and neither they nor strips looked like the picture on the menu board. He asked for honey mustard, and got white gravy. The gravy was good! I had the hot dog which was like any other hot dog I've had. It was good. We didn't get any napkins with our meal, but we had a couple in the car. So ask for napkins unless you are a very neat eater. read more

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Stopped here while on a road trip. Food was not good at all... normally I like Sonic but this burger had a weird aftertaste and was completely cold. Mozzarella sticks were hot but they forgot the marinara in the bag. I'd skip stopping here and spend your money elsewhere. read more

The customer service at this location is horrible, the employees are rude and the manager, Cody, is hot headed and unprofessional. They will argue with you that your food is fresh when it comes to the car cold and soggy. read more

Sonic Drive-In - Medium fries w jalapeños. First order (left) barely any fries & were soggy & cold. Replacement order (right) still not great. - Burgers Near Me - Sonora, Texas

Hit the spot after a long day of driving.... ....and always a good deal to be had Try the onion rings!!!! The caramel oreo cheesecake shake is amazing! Just be careful of that wild stallion lurking around waiting to trample unsuspecting bystanders! #FollowMeToTampa #CrossCountryCheckInChallenge with @TheBlindianBarbie read more

Sonic Drive-In - Nothing like a good trampling to work up an appetite! #FollowMeToTampa #CrossCountryCheckInChallenge @TheBlindianBarbie - Burgers Near Me - Sonora, Texas

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Ordered four drinks: Cherry Limeade - extra cherry, easy ice They have a button to push which shows up on the screen as "EZ ICE" which means only about 1/2 full of ice. They didn't push that button so we called them back and they changed it. The drink STILL Came with a FULL cup of ice. Chocolate milkshake with a cherry on top It came without a cherry. They claim to be the best place for drinks but they are not interested in providing you with the correct order. Going to DQ across the street next time! read more

Contrary to other reviews I was satisfied with my experience Service was fast food was good for a fast food chain no complaints here read more

Food was hot and fresh. It's still fast food, so no crazy expectations here. Service was great food was hot. Good to go.

Okay let's start with the extremely slow customer service. I have no idea what time this place opened but we pulled in around 10:30 am. One of the first customers. Now there are at least 8 cars here. Still waiting. We only ordered two medium French fries and one order of large mozzarella sticks. It is now 11:00am and we still haven't received this so called fast food! It basically throwing stuff in a deep fryer. How long could that possibly take geez. We only stopped because we were passing through on a trip. Fellow travelers I warn you to stay away from here. It's a colossal waste of time. Just received the food and nope it wasn't hot. read more

Sonic Drive-In - No melted cheese. Just rubber band cheese - Burgers Near Me - Sonora, Texas

The Staff is young an never get my order right. I ask you how hard is it to make a hamburger no cheese extra onions with mustards all the vegetables? read more

You'd be better of going to a dine-in restaurant. Only ordered two meals. Took over thirty minutes & the food was COLD!!

This is the worst Sonic ever!!! The employees are so rude and lazy!!! They don't care about providing good service or food. Extremely disappointed! Not only did we wait for over 30 mins for an order placed via the app, the food was not fresh at all, super cold!!!! They don't even deserve 1 Star! read more

Pulled off I-10 on a cross country road trip, and was so pleasantly surprised with our food and drinks. The food was pipping hot, tasty, and well presented. The drinks were the perfect ratio of flavors! Also the wait wasn't long and we were quickly on the road again. read more

We had been working a fire for 18 hours and showed up 15 minutes until closing, the staff saw us and ran inside and shut the lights off. When we hit the call button they didn't acknowledge us. Guess we shouldn't have been in our fire trucks. Will not be returning again. read more

I do the drive between Austin and McDonald Observatory frequently. I usually stop at the Sonic in Ozona, but on this occasion decided to spice things up and try Sonora (hey, it's not the most exciting drive; you have to stretch to find some variety). I like Sonic. Their tots are yummy. This is review is not for Sonic, it's for the staff at this location. So I pull in. I'm tired, having been awake at a telescope all night and halfway through a 7-hour drive home, but I'm excited about my tots. I place my order. It was immediately apparent that something weird was happening. The guy left the mic on and I could hear raucous laughter. It soon became apparent that they were mocking me. Viciously. Oh, yeah, I'm British. I've lived in Texas two years so I sound American to my British friends, but to those not used to hearing foreign accents mine is quite a generic BBC one. Nothing remarkable. Though even if it were, you don't make fun of customers where they can hear you, right?? (Actually, lots of people do here. But it's usually good natured. This was not). This went on for a while. I was stunned, listening to them using slurs without even bothering to mute themselves. Eventually, someone repeated my order back to me, in the most obnoxious mockery of an English accent I have ever heard. I could still hear others cackling. I made it a little way down I-10 to the next rest stop before pulling over in tears. I never got my tots. read more

Not good at all everything was so dried out. Hard bread. Drinks bad too. Never been to a sonic that was bad until this one. Never going back. Service was great. That got it it fast and she had a great smile. read more

Worse sonic I ever been too I would give this 0 stars !!! Messed up our order then gave me a cold Chicago dog soaked and nasty! Service here is horrible poor excuse of a fast food restaurant bathroom are nasty the toilet in the women's bathroom is clogged up and the employee didn't do anything it shrugged their shoulders and walked away! read more

It's alright. The cheeseburgers were pretty good and the fries were actually very good. I didn't like the honey barbecue chicken wings (too spicy and too much sauce ), the Asian ones were actually really good! read more

Sonic Drive-In - Burgers Near Me - Sonora, Texas

I stopped here driving from El Paso to Austin, I normally don't stop in Sonora, but I got pretty hungry and it was either this or the DQ across the street. I thought it was just fine, no better or worse than any other Sonic I've ever visited. read more

Sonic Drive-In - Look for this place! - Burgers Near Me - Sonora, Texas

The worst sonic ever. Rude people & get ready to wait a long time for your cold food.

I had to repeat my order 5 times! My slushi is not a sushi it is tangy syrup on ice. I love lemon berry slush this is more like lemmon! My gf got cherry limeade she has the reverse sweet syrup with ice! We want brain freeze! This Texas weather is hott! We were expecting a drivethrough and would not of gotten off the interstate if we knew there was not one! The car hop gentleman was polite and the wait time was reasonable! read more

Sonic Drive-In - Kinda Slushi - Burgers Near Me - Sonora, Texas

Update 01/21/16: I was sent a message by an employee here named Jasper W. who felt the need to demonstrate my exact problem with this location. Here is Jasper's message to me... "Hi Racheal! I am an employee at the Sonic in Sonora, TX, and I often skim through these reviews to see what our store needs to improve on and what we can do to better serve our customers. I was actually working the day you wrote this review and while I don't disagree with you that that employee should not have been talking while on the clock, I really don't appreciate having our kids, or myself, called unintelligent publicly on a review site. We wash down the patio area twice every month so that it stays nice and clean, as we have quite a few customers that come through with their pets and children that eat at that area, and it can get quite messy. We used to block off the entrances when we did it, but then people started complaining that we didn't need to do that to hose down the patio area, so we stopped. Maybe if we had, your review would've been about how we weren't open and how unintelligent we were to purposely turn customers away to clean such a small area. We serve a lot of locals, most of whom know us by name, about 30-40% of the customers we get daily are from out of town, so please, excuse our friendly nature toward our customers. And for the record, I'm not sure if you know this or not, but you can actually put things on burgers after they are made. How crazy is that? All you had to do was ask and we could've given you some cheese. Thanks for choosing our store, and please, next time you want to leave a negative review, rethink exactly what you are reviewing, because in reality, the only real issue you had with your visit was that your burger did not have cheese, if you are that concerned about your vehicle getting wet, I recommend not driving it at all. Bad reviews hurt our business, and a lot more people go out of their way to leave a bad one than a good one. If having a wet vehicle, not being competent enough to let us know that we made a mistake, and seeing staff members socialize with frequent customers is something you can't handle, I'd like to ask you not to return to our store. Thanks." Needless to say, I sent a copy of this to the corporate office and I'll be calling tomorrow! read more

Sonic Drive-In - This is the message I was sent form an employee from this location who calls me incompetent and tells me not to come back. - Burgers Near Me - Sonora, Texas

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Pressed the order button and waited 5 minutes with no response. I know this is a small little redneck town in Texas but at least have 2 employees working. I waited 2 more minutes with no response and left. read more

This place sucks. It's a shame, too, because it's the only late-night place for travelers to stop for many, many miles here at the halfway point between El Paso and Houston. The food comes out wrong and the manager does nothing about it. Employees are rude and sit around on the patio smoking and making lots of noise when they're off duty. Or maybe they're on duty--who knows? read more

They gave me a burger with no patty then insisted I return the next day after I asked for a refund because the assistant manger said she had to call the corporate office for my $7.55 and no one was there on a Sunday so that was a dead end. I stood my my ground and after 2-3 minutes of banter with the assistant manager the cook returned with a receipt refunding my money. Finally.... All that for a burger with no patty and cold tots. Audio recording of the exchange below. read more

I didn't go for the food on this particular trip; my husband was craving a milkshake and I wanted to get an Ocean Water. We were originally thinking of going to DQ across the street, but we don't have a Sonic back home and it's not too often we find one close to a truck stop (yes, my husband is a trucker). I find that sometimes it's slow going at any Sonic because of the inflow of orders from several intercoms at once. However, it was pretty dead here and we just wanted drinks, so we figured it would be quick. Yeah, I was wrong on that. The chick was painfully slow to make the milkshake and the dude was painfully slow to bring them out to us. I swear we sat there for 5 minutes just for the milkshake. I guess next time I'll go to Dairy Queen instead. read more

Beyond horrible! I ordered a grilled chicken sand which.... cold. Jameson ordered a hamburger... even colder. We ordered tots.... the coldest of everything! We would have sent everything back but we were afraid they would have spit in our food. We would have done better if we would have bought the 5 day old hot dog at the 7-11. read more

Food is standard for Sonic. Problem with this one is its run way down and the staff could care less about the food, service, or ultimately the customer. Seemed that we were an inconvenience for them. Food wasn't right even after repeating the order back to us. A splash of coke with your ice, ask for easy ice. read more

Ice cream machine not working so I couldn't get a shake, why have only 1 machine? Lame excuse for a Sonic not to be able to serve shakes because their machine is broken! Flies everywhere too! read more

Ok, so ditto on all the negative reviews!! Wish I had read them first. The absolute worst Sonic ever. Looking for a quick late dinner while traveling long distance... We were the ONLY car there; took 15" to get the food (we would have left if we didn't prepay like suckers). When we got it, they messed up the order, & tots were cold (and hard) hot dog buns refrigerator cold, burrito soggy, and so on. You'd think my slushy would at least be ok, but I wouldn't know--never got the straw. Was afraid to ask for it fearing another long wait. Never again. read more

The review below by "Rachael" is the best,funniest review I've ever seen on Yelp. Seems an employee (Jasper W.) of Sonic wrote her a nasty note about her review, and she posted it. Will be very interesting to see how the Sonic Corporation responds to this as they can make remarks and post responses. If it's a legitimate note from a Sonic employee, he is an idiot, should be fired, and Sonic has some splain'in to do. Yikes! It's so bad it's funny! read more

Was worried after all the negative reviews but it was Sonic or DQ and we'd had DQ the previous night, so Sonic it was! Drive up and it seemed sort of busy, red button was answered quickly. Girl taking the order was friendly and seemed on top of things when my husband changed the order midway through. Food arrived quicker than our Sonic at home (hooray!). Tots we're hot and cooked perfectly, burgers were correct and hot, too. Chicken and grilled cheese also great. No problems at all and our bag came well-stocked with ketchup, honey mustard, and napkins. Impressed. Maybe there's been a change because we'd go back. Everything was perfect! read more