If you order via DD, the order will sit in limbo for 30 to 45 minutes then simply be cancelled. If you do manage to get food it's always either the wrong items or you get charged for phantom items you never ordered nor received. They should use this location to make training videos of what not to do. read more

Don't. That's is. Just don't do it. I'm assuming this is the worst sonic in the world or else they wouldn't be in business. Food is... well not sure. Never got a chance to get in order in after waiting 10 minutes. read more

0 is too many stars. first I went to the park and order from your car. I push the button and had to push it four times and waited over 10 minutes for someone to take my order. they took my order and I paid with a debit card at the machine. It asked if I wanted to leave a tip and I said no. I don't typically tip at fast food restaurants, especially when I wait 10 minutes to place my order and have to drive there. all you do is deliver the food. You don't have to check back on me and fill a drink. she must've seen the receipt and noticed I didn't leave a tip. Because she came out, holding my drink at the bottom and a weird angle and handed it to me. I put it in my drink holder and drove away because I was shopping in the same parking lot . when I parked my car about 60 seconds later, I noticed there was soda all over the drink holder, and flowing out the top. When I pulled the cup out, she had pushed her fingernail in and left an moon shaped indentation that was leaking soda. I opened the top to empty it out and she had filled the cup to the brim with ice, so there was very little soda left inside. now i know why she held the cup at that angle, she was blocking the hole with her finger. contacted customer service and they were less than helpful. they know who did it, and that person should be fired. i guess everyone now expects us to supplement their income or there will be petty consequences. since when were we expected to tip fast food establishments. no one tipped me for driving there and using my gas. next we will be asked to tip the postal carrier, garbage people, water and sewer....smh paper prepared to tip at this place or be punished. read more

Sonic Drive-In - Burgers Near Me - Rossford, Ohio

Right when me and my kids pulled up we were super exited to try sonic for their first time. The environment was fantastic, everybody was friendly and the service extremely fast. The food was amazing and the unicorn drink is absolutely delicious. I would recommend the garlic butter bacon cheese burger, the tater tots and the most beautiful and delectable drink ever is a zero sugar sprite with vanilla, sweet cream, and strawberry. I have never had such a good drink! Also I would like to give a shout out to Holley. she was an amazing employee who I think my whole family agrees that she needs and promotion. thank you Holley. Have a great day. read more

Sonic Drive-In - This is the zero sugar sprite with vanilla,sweet cream and strawberry - Burgers Near Me - Rossford, Ohio

I wouldn't even give them a star, the worst sonic restaurant I've ever been to in my life. Waited 20 minutes for one foot long coney dog. Food quality is poor for the price. read more

Do not eat here very rude workers very rude service took 45 min to get my food in the drive thru I got my food and it tastes horrible it was cold looked like it was made last week read more

Always friendly they greet you with a smile. Young adults learning how to work should be praised for their efforts. Onion rings are fresh with a delicious sweet kick. You cannot beat half price drinks. My go to is Cherry LimeAide Slush or Green Tea with Blackberry. They have so many beverage options. Also the best drive thru hot dog hands down and don't forget the shakes. read more

Food is usually good, however, if you have a problem once you get home, do not try and call them. The number they have listed is not theirs's. It goes somewhere else. Tried calling another location to get this stores number and was told that they would contact them and get back to me. Other location never got my number. Wasted $41+ on food that was missing and incorrect. read more

WORST SERVICE EVER! We ordered online for 5 drinks only, nothing else. Waiting in line for over 30 minutes for an order we already paid for. Never once got a response every thought we checked in online. When I went to go ask an associate a white blonde male told us to wait in line, evern though we had already paid for our stuff. He let the door go in my face and walked away. After 40 minutes of absolutely no service we left and now cannot get a refund. read more

Omg don't order on app!!! Ordered Order food on mobile app. Mobile app says I have to go thru drive thru window. Order food at 8:50. Arrive 8:59pm. Can't register the STALL# and employee says go to drive thru. Ok 9:35pm I canceled my online order (gotta wait 7-10 business days) because I knew the crap would be cold and my ice creamsickle would be melted and dead. So I REORDER my stuff PAY A 2nd time (9:54p) and tell me they gave me the same shit I just canceled. So I call and explained that I can't even drink the orange creamsickle because now it's just mush and the burger is dead. They did not refund the order because I paid in cash (gave em receipt#) and they gave me a rt 44 sonic drink as my refund. What a joke. read more

Sonic Drive-In - Completely melted - Burgers Near Me - Rossford, Ohio

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What the heck? All I want is a freaking coke. Yesterday, while the whole lot was customer free, we waited in the drive through until someone was finally ready to take our order. Service at the window was just...weird and awkward. Went back today for another coke. At the speaker, we had to wait to order again. I ordered my coke and we drove away. I received a diet - gross. We drove back through the drive-thru and waited at the window to exchange it for what I actually ordered. Get. It. Together. read more

Very disappointed in this Sonic. there is not one within an hours time from my house, so while in town for a funeral my SO and i decided to stop and get food, as i LOVE sonics Limeades and corndogs so on our way back home, we got sonic through the drive through, and started our almost two hour journey back. i pulled my corndog out of the bag, and went to take a bite, only to realize that it was so hard and over cooked, that i could not even bite a piece off of it. never have i had such a horrible experience at one of my favorite fast food restaurants, especially after waiting over 7 minutes in the drive through, and having the car behind us, ull away without actually getting their food. needless to say, i will NOT be returning to this sonic location. read more

Sonic Drive-In - burnt overcooked Corn Dog - Burgers Near Me - Rossford, Ohio

I can hear them giggling and talking on the speaker, but they couldn't hear me order three things three drinks and they didn't say pull up the window so I pulled around the one. The parking spots push the button. They said that the outside wasn't open I had to go to the drive-through, get a drink and I'm glad I didn't terrible place read more

Mixed experiences. There are days they get things spot on. On these days, their burgers can be good. Corn dogs hot, juicy and crispy. In my experience, it's been weekend lunches they do okay in. Bad days, however, have been late-dinner hours of something like 8pm they fail miserably. There are only a few things worse than soggy, mushy corn dogs that you can taste the undercooked flour. I think a few of their kiosks have been broken for past couple years and never got fixed. I remember the first time I was here and used one of the broken kiosks. I studied the menu, made my orders and when it came the time to pay, it just wouldn't take my credit card. No declination or acceptance or any messaging for that matter. It just didn't work. After wasting a good half an hour standing in front of the kiosk I decided to go knock on their door to have them finally take my order manually. They told me that machine hasn't been working at all. Put a sign out there, maybe? I had also tried downloading the Sonic app, loaded some money and tried paying for it that way. They told me that never worked either. Seriously.. It's just too bad Sonic is the *ONLY* place that serve corn dogs. If any Yelpers know of places nearby that have corn dogs, I'm all ears. read more

If I could give a zero, I would. Horrible service and employees that can't take an order correctly we went inside, and clearly stated a food allergy, and ordered a burger with only specific toppings, and they handed it to us with two extra toppings that my son was allergic to. we walked out the door and unwrapped it, and just threw it in the garbage Truly incompetent. The food others had in the group was extremely marginal, robbery fries, etc. do not waste your money here and clearly don't ever go out if you need them to follow specific instructions because they can't. read more

This was the worst meal I have had from a fast food establishment. The fries & tater tots taste like they were cooked in very old oil, and the burger I had tasted like it was made ahead of time & just warmed up. I will never eat there again read more

forgot my tater tots then took an hour to give them to me also ran out of eggs it okay tho they made my tater tots large instead of small for the wait my cup also fell and split down the entire side of the cup read more

If I could give zero stars I would! After sitting at a stall for over 30 minutes watching three different workers walk in and out of the restaurant with food for other people, we still weren't helped. Literally no one said anything to us but they looked at us multiple time! Three other cars were sitting with us but they ended up getting in the drive through when we decided to just leave. Ridiculous if they weren't taking orders at the stall then say something to us instead of watching us sit there and wait for you! read more

Went there yesterday to order food for the wife. Pull up to the window and said " Sorry only serving drinks and ice cream". We left. I'm sorry but every time I go to any of the Toledo area sonics they are terrible. Either the food is meh or stuff like I just mentioned happens all the time. Honestly they should just close both locations and call it a day. read more

Super Duper yummy love their slushy's burgers and fries. You should definitely come to sonic.

We have been to this Sonics before and it has been pretty good. Well not today our french fries were rubbery and cold like they were under the warmer all day.Our watress just brought out the wrong size for our order, the speakers wouldn't work correctly so the order taker couldn't hear our order we had to repeat it a couple of times never received a receipt to see how much our order was and if we did order it correctly. So I don't know if I would go back there until they fix some of their customer service issues. read more

This is a just like any other sonic drive in. I have only been to this location a few times before while traveling. The coconut cream pie shakes are the best thing ever. I love the fact Sonic let's you get tater tots instead of fries. They also give you a delicious mint with your meal. I did however noticed this location tends to be quick and very fresh with their food. read more

Sonic Drive-In - Coconut cream pie shake reg size - Burgers Near Me - Rossford, Ohio

If I could go back in time, save my 40 minute wait in line and for my food, I would. If I could give it 0 stars I would, food was cold, I ordered a PLAIN HAMBURGER WITH KETCHUP, I got a pile of onions and mayo with a side of cheeseburger, I had to wait 25 minutes for a chicken sandwich to be made that was missing its bottom bun. I threw my hamburger in the trash, straight up, there was no saving it. Don't waste your money like I did, stay away read more

This Sonic absolutely sucks. It may be due to staffing but i ordered a footling coney and half of it was literally COLD. I also asked the worker for some marinara sauce at window to make sure there was some in the bag and I get my food and what do you know, there's no marinara. It's the little things that make a business a good business and this doesn't live up to the standards. read more

The lady that takes the drive-in orders when we went yesterday, is one of the most rude people on Earth. We asked simple questions, like what comes on the burger, etc, and she responded by yelling at us. We ordered a combo and she responded by rudely exclaiming "drink." She said more things that were very rude and honestly mean to not only us, but other customers too. When the person came out with our food, we asked if everything was okay with person taking the order. They responded saying that she normally acts like this. To top it off, they messed up our order and put things on our food that we told them to take off. However, instead of complaining, we didn't because we were afraid they would do something bad to our sandwich. Also, the drive-in speakers are very hard to understand and hear. Lastly, they have a limited menu due to covid. I would not recommend going to this location. read more

this was absolutely awful. first of all, their credit card machine was broken and that's not even the beginning. I ordered a kids meal grilled cheese and a slushee. I was with a few friends and they didn't have cash so they ordered online, but it was extremely stressful and didn't work at all. my grilled cheese took 43 minutes. that's ridiculous. our food took an hour in all to get to us. my grilled cheese was absolutely disgusting, it was freezing cold and it had black chunks in it. we were waiting so long for our food that my friends car died and we had to call her sisters boyfriend to come help us jump it. never coming back again. edit: i got food poisoning from this place and have been throwing up all day. read more

After sitting at the Stall for about 10 minutes before being told they weren't taking orders from there today, we got in the drive-through which took forever. Which I could almost forgive because I know there were a lot of cars, and I know everywhere is short.staffed, but then we got two burgers which were wrong, one was ice cold and then we had random fries at the bottom of our bag (without a container) that we didn't even order. Might as well have went somewhere where we could have went in and sat down and got better food. read more

I sat at the drive through speaker 5 minutes without any communication from the employees. There were no cars in front of me at the drive through but multiple behind me. I pulled up a couple times thinking they hadn't heard me pull in. Still, no one asked for my order. I thought the speaker may not be working so pulled to the window to place my order. What appeared to be the senior employee slammed open the window, began to scold me about not waiting and complained about her workload. She was the only one taking orders apparently. I was shocked but kept my cool. I asked if I could place my order at the window. She told me no and that I had to pull back around and get in line to place an order. She slammed the windows on me. I sat at the window. Two younger employees came to the window. I asked if I could place my order. They looked at her in the back and I could hear her say no because I was being rude. Rude? She was the only one being rude. That was a bit upsetting and I'm sure they could hear it in my voice. I explained that I just thought the drive through speakers were broken because I had waited so long for communication and I would expect someone to at least say they were busy and would be with me in a minute rather than not say anything at all. I asked them if I could speak to a manager. They said no. I asked what the store manager's name was. They said they didn't know. I asked what corporate's number was. They said they didn't know. I asked what the girl's name was who was refusing to take my order. They looked at one another and said "Um, I don't know". I said "You don't know her name?" One said "Mary?" And the other agreed. I doubt that was her name. I told them I would call corporate to report their poor service. I called and filed a formal complaint and then called corporate because I wanted to speak to a manager sooner than later. I was told that a manager would be calling me that night but no one did. It's a shame that she #1 Takes out her job related stress on paying customers. #2 Doesn't understand proper communication with customers #3 Sat such a poor example for those she was suppose lead and be a role model for. The worst thing is that this must be an issue of leadership throughout the organization since no one called me as they said they What a pitiful display of customer service and failed leadership. Update: The manager called me a couple of days later and she let me know that she had just taken the store over about five or six weeks ago and appreciated the feedback because she is trying to weed out the bad employees. She couldn't have been more apologetic and offered me compensation. I did not take it because all I wanted was an apology for the unprofessional and rude behavior of her senior employee.I wish her the best in her endeavor. read more

Took over and hour to go through the drive through. If I didn't place a mobile order and paid already there would have been no way I would have waited. There was also no way to cancel my order read more

Do not come to this Sonic !! Pushed the button at one stall and waited 10 minutes... NO ANSWER ! Went to another stall waited another 5 minutes still NO SERVICE !! Finally saw a carhop and she didn't know when they would answer ... we left ! Your Sonic is terrible ! If I could leave negative stars I would ! read more

Usually this sonic is really good. Tonight, the service and food left a lot to be desired. The service was really slow and we were ignored at the window for a while. Once we got our food that had been sitting on a tray for 10 minutes, the fries were ice cold, the burger bun was hard, and the popcorn chicken was so greasy I couldn't eat it. I posted a pic of it here. I hope I never have this type of experience again! read more

Sonic Drive-In - What's with the grease, sonic? - Burgers Near Me - Rossford, Ohio

Have had very bad experiences with this sonic in the past. For example, being the only one in the drive thru and not having someone take my order. However today, best interaction I ever had with a drive thru. Very polite with taking my order, making sure they got everything right. They felt like they were sincerely sorry. And the farewell I received also superb. If this interaction was the same everytime, I would for sure only go to sonic for my fast food! read more

Workers improperly wearing masks while serving customers during covid pandemic. One girl pulled her mask down to speak out the drive thru window to us just to pull it back up when she closed the window. Another wearing it around her chin. Completely unprofessional and unsafe. read more

I ordered one small slushee and it took 40 minutes to come. Credit cards weren't accepted and you couldn't understand one word coming out of the mic. They got my friends orders and sizes wrong. We waited over an hour for everyone's food. Workers weren't rude but the service wasn't good. I was the first car there and after 20min the place was full and I waited 40 minutes for my single slushee. Also they didn't bring my food on roller skates...they walked very slowly. To add on my friend was charged twice on her credit card because their app and business seem to be unreliable, unstable, and neglectful towards their loyal customers. read more

I love this place. Service is good and food is dependable and fresh. Lemon fresh fruit slushed are nice, tots are crisp!

This location has really gone downhill. The staff moves very slow, has no sense of urgency, and does not greet you at the drive thru window. This was a nice little stop for a quick ice cream treat. Now it's at least a 15-20 minute drive thru experience for a couple items. By the time we get our ice cream, it has already started to melt. Please bring back pleasant employees that took some pride in their job. read more

Absolutely AWFUL! The people were very rude and rushed everything. Lillian was our server and handed us our shakes, not telling us what was what so we had to figure out what was what. The cookie dough shake tasted like it was just vanilla, the shakes were not full all the way, and when our food came out she handed them to us without giving us time to situate everything and pushing the bags into the car. Then when we questioned the cookie dough shake she stood there impatiently waiting and when we said never mind she hurried away. read more

we got our food from the people who's shift would include working at 5:36 pm on 10/13/21. our entire order was wrong, and we had to shout and repeat ourselves many times while ordering, yet they still didn't get the order right. we ordered onion, ketchup, and cheese on a hotdog, yet there was barely any ketchup and one part of an onion. we also got the wrong drinks. also, we had specifically asked for no cheese one a hamburger yet they put cheese in there. read more

In the big picture it really does not matter I suppose. HOWEVER when I order a drink that fruit-say a cherry in a cherry lime aid- does not get to me with what it should-I feel cheated. And this happens more often than not. Please train your staff. read more

Usually this Sonic was much better, but its seeing it's age. The windows were dirty, the service slower. I ordered a large chocolate malt, hold the cherry. Instead they added cherry flavoring. I don't think I will be back for some time, if ever. Why waste my money when I can get something better elsewhere. read more