Worst sonic in orange park , food is never fresh. Needs a lot of improvement and better service.

No complaints here. Great tots. Delish chicken sando. Very fast service! Friendly customer service apologizing for wait which wah shorter than any drive thru. Great job employees! read more

Sonic Drive-In - Burgers Near Me - Orange Park, Florida

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Sat in drive thru line at the speaker for 15 minutes without any service. The. Was told to get a corn dog I'd have to wait six more minutes. No thanks! Slushies are delicious. Employees are worthless. I'd be surprised if this store is still in business in two months. read more

Ordered American hot dog combo. Hot dog was raw. Toppings lukewarm. Fries almost cold. Will never eat here again. Web site is a nightmare to access. read more

my chocolate milkshake was spoiled and salty it was terrible. my two children and i tried it and all said it tasted like the icecream was spoiled and they poured salt in it. I just keep getting disappointed by this place. Service is bad too btw. read more

Bruh not only was my food cold but is this a slice of cheese half melted on my Connie read more

Sonic Drive-In - Burgers Near Me - Orange Park, Florida

Was a long wait and my food looks extremely disgusting! Wasn't even prepared correctly The bread is hard as a rock read more

Sonic Drive-In - Chilli Chili Cheese Coney - Burgers Near Me - Orange Park, Florida

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I'm not the kind of guy that blasts a place for one bad experience (everyone is entitled to a bad day) but this sonic is just the WORST. Last 3-4 visits have all had something wrong with the order. Just lack of attention to detail. Small details and big details. Burger order is wrong (several times), wrong size on chili cheese fries, blast has not been mixed so all the toppings are in the very top and a pile at the bottom. They are friendly and apologetic for their mistakes, but at some point that is not enough. Doubt I'll be back. read more

Been here and yes it sucks ring the bell to give order nobody answered this is the 3rd and last time. Obviously the person that owns this place needs to get out of restaurant's business read more

Of all the chain hamburger places, this one stands out to be my least favorite. Stopped here for the first time since we moved to the USA mainland since I had never been to one. (They weren't around when I left to live overseas). Ordered a pretty much standard single patty cheeseburger. No wow factor or nothing that jumped out at you about it, reminded me of Burger King and they are my least favorite hamburger. I don't know what all the hype about them is? My next burger adventure is Culver's and In and Out Burger, both I have never tried. read more

went to pick up a doordash order and sat at the window for 5 minutes and then was told i had to go inside knocked on the door and and older lady with curly hair (one of the employees) told me "fuck you". read more

Like all fast food places they can have a bad day. Lucky for me I have nothing but positive visits. I buy about 8-10 bags of ice a week and I get food about every other visit. Melissa, Megan and Michelle all are very nice and they all have great attitudes! Only thing I would recommend for some employees is to act a little more positive about wanting to be there. read more

WORST EXPERIENCE EVER. You can LOOK at the employees & from the scrapes of teeth they have in their mouth you can tell they either chew metal or they're ON METH. Asked for a strawberry limeade w/extra strawberries she brought out a drink first (the stoner) & second she brought out a ICE slush. I then asked her about it & she looked ask if she could comprehend. I then said GIVE ME MY MONEY BACK. Keep in mind, when we pulled up, she was walking out the bushes smoking. Please DO NOT EAT THERE. Manager looks like her husband called her at work & broke up with her. She looks VERY SAD & WEARY. A sad version of ROSEANN. read more

I walked up. Pressed the button for service. Lady came out to give orders to drive through. Looked at me and went in. I waited and waited till she came out again. Told her I pushed the button. She said that one doesn't work. There is no sign, when you press the button it says it's activated. Worst attitude ever. Nothing but excuse's. I will never come back here again. Go out of business with that type of service. read more

great place to get blasted. Really enjoy getting blasted here. Thank you for your hard work.

I came here last night because my mom and dad wanted the Oreo Concrete Custard. My husband went through the drive thru, we ordered 4 concretes and a drink, the young lady came out and I asked for a cup holder, she ignored me, I asked again and was ignored me so my husband finally asked and she's smirks and says we don't have any... turns around and walks away. The Oreo concrete only had one Oreo cookie in it I think the employees are rude at night here. During the day the customer service is good. read more

Check your to go orders!! Clearly they do not! They were not even busy so no excuses. read more

Sonic Drive-In - Paid for a double burger and got a single. - Burgers Near Me - Orange Park, Florida

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i hate to give a bad review - ive gave several chances and they mess up everytime - just poor mgmt - food is always wrong and tadertots taste nasty change the oil you guys can do better read more

I only stopped here because the drinks on TV looks amazing and this particular day was very HOT & I was in need of a nice, cold, refreshing drink! We pull into a stall and take a peek at the menu. I've only had Sonic once and that was in California-years ago. So, as my eyes scan the board back & forth, forth & back, I saw a drink that caught my eye-Pineapple jolly rancher-OH YES HUNNY, I'll take a large. My mouth is watering and it seems like it was taking forever to get the drinks out to the car. Oh boy, her she comes, drinks in had, GIMMIE, GIMMIE, I'm ready. So I take a big swig and allow it to sink into my taste buds and OH BOY... What a let down. There was a horrible after taste after the drink. There was bits of what I believe to be real pineapple but I couldn't finish it. Although the reviews were pretty bad-my thought was how bad can a slushy be-Ummm, yea bad. read more

I haven't eaten at Sonic a lot because it was so slow. I recently went back and was actually surprised that it didn't take 15 minutes to get my food. I never had an issue with my order being correct but the wait was too long. I only gave it 3 stars for that reason but if I go back again and find the service is still fast then I may revise my review. read more

Wow!!!! Just went to Sonic, it was 28 minutes from the time I ordered my food until they brought it out and to top it off they forgot part of my order. Horrible!!!! The only positive was the manager was very polite. I won't be going back! Don't waste your time people. read more

This is by far the worst sonic I have ever been to in my life. The manager was terrible, came outside to yell at us because the price was incorrect like it was our fault? The employees seemed visibly scared to talk to the manager about any mess up, as well as is there any fucking dress code here? Would not recommend. read more

Since this is the only sonic left in the area we occasionally will eat here. The one on wells road and 220 were the best, yet they leave the worst location still open?? Crazy. But ever since it re opened after a remodel the food is awful and it takes well over ten minutes to get service in the drive-thru. I've waited 20 minutes at the most. Can't imagine pulling up to sit or park. We've received shakes barely half full or not stirred, smashed tots, exploded cheese sticks, cold corn dogs, and burnt breakfast burritos among other things. The staff is completely stressed, one server looked like she was going to cry when I tipped her. It was lunch time and they had one cook and she was serving the entire establishment. There were about two cars ahead of us and another three behind, how can you expect one person to serve that many, take orders, and take the payments?? She mentioned they were ridiculously under staffed and she had no help. I've even had two times no one ever answered the drive thru box. This place needs help badly, until then can't say I will ever come back. read more

Ordering the custard concrete is a nightmare. They give you the regular sonic blast with some funky powder at the bottom of the cup. I've ordered the "dark chocolate" custard and it came with NO chocolate at all, TWICE. I can't give a 0 unfortunately. Hire new kitchen staff. read more

Sonic Drive-In - Burgers Near Me - Orange Park, Florida

This location seriously makes me hate Sonic. It's a mike from my house but I never go. I reconsidered because it was hot and we wanted milkshakes. First off, it takes forever for someone to acknowledge you, then it takes twice as long to receive your food. Corn dog tasted like it's been out all day and fries were cold. Then didn't even give the correct amount of change. So disappointing considering I'd always come for desserts because I like Sonic, I just can't with this location. read more

I arrived at this location after 8pm to order from the "drive thru." My order was placed and I was instructed to drive around. After several minutes my children commented that the employees were playing and smoking. I observed through the logo window filter several employees playing rock, paper, scissors. Nothing to freak out about but I wanted them to get the food out and it was almost 10 minutes so I approached the door and an employee said that everything was being made fresh. I returned to my car and then began to observe the employee escapades through the window. I saw a woman sitting playing on what may have been her phone and rubbing her face, touching other employees, play fighting with them. I saw several young men touching tables, scratching shoulders, touching their face to wipe, playing rock/paper/scissor, scratching their heads, etc. Not one single time did I observe anyone washing their hands while preparing the food to give us. The worst offense was when I saw a large gentleman with collared shirt VAPING at the prep/expo station. Why would he even think that was ok? Actively vaping over the food area and playing around with no concern for hygiene set off red flags. I walked to the door and used a strongly worded statement to express my disgust and refusal of the food. I can on imagine what else goes on there. Not even sure why the have the drive thru option if you have to pull around and wait 15 minutes for someone to acknowledge you. Even if you took away all the disgusting things you are still left with horrible customer service. When they realized the order was going to take longer than normal someone on staff, hopefully the manager should have waddled her butt out to make us aware. They have zero hospitality and from what I observed I doubt their hygiene standards are much better. Sonic is fun, fast food but it's not worth the hassle at this location. If I want tots I will drive all the way to Fleming Island! Remind your employees those logo window filters don't make you invisible. It's like staring into a giant fish bowl and we can see everything. Won't be back to this location. Can't even rate it because I didn't take the food but since a ZERO rating isn't an option I had to hit one. They don't deserve a 1 Star. read more

It's pretty hilarious that this Sonic has so many places to order food, because based on my two visits, they are literally only capable of serving one customer at a time. The first time, I parked and pressed the order button. After about 7 or 8 minutes, I gave up and left. Tonight I waited behind 4 other cars in the drive through line. When I finally reached the speaker, I'm not exaggerating when I say that it was a full 10 minutes before someone took my order. The girl who brought out my food was at least friendly and the order was correct. read more

Honestly the worst service because there was no service. Sat at the drive through for several minutes without any acknowledgement. Finally drove off. Not sure why I keep going back because every time I'm disappointed. Wish it could be different. read more

Went there to get drinks they sent out exactly what i didn't order. Then went back to give it another shot and pushed the red button to be told to give them a minute, okay no problem but they never came back to take our order and proceeded to take the orders of everyone that pulled up after us. read more

We juat stopped in for some after dinner desserts. Upon arrival, 3 of the 4 young men working were outsode riding their skateboards in front of the door, close to the table area. We sat for five minutes before the young men finally walked back into the restaurant. We decided not to order after witnessing 2 of the three walk into the food preparation area and start touching equipment and food without washing theie hands or even putting on gloves! DISGUSTING. read more

the reece's overload blast IS NOT overload. It barely has any reece's- the m&m one was the exact same too. The wait was not too bad but the Blue Raspberry Nerd slushee has basically no nerds. Definitely wouldn't come again. Very disappointing. read more

Ordered gravy with chicken tenders. Waited over 10 mins. Then tell me gravy has been discontinued. Onion ring still had onion peel on and my toast was a slice of bread not toasted. I called the # on my receipt to make a complaint and the lady was rude. read more

Sonic Drive-In - Burgers Near Me - Orange Park, Florida

im mad at sonic because they gave me two hotdogs when i asked for a footlong hotdog! and they fave mw unsweetened tea this is unacceptable and not ok ALSO THE TATERTOTS TASTWD LIKE GARBAGE read more

This is by far the worst place to eat! Tonight I got the chili cheese coney and they SCRAPED thee bottom of the chili dish and all I had was burnt hard crusty pieces of chili all over my hot dog! The service was horrible and had me pay for my food (which he had not brought yet) and told me to have a great night. I was appalled with this entire visit!!!! read more

So I've stopped by here a few times over the past couple of years and have to admit I have never had any issues at all. Until tonight. But at the same time, all it was was an XL mozzarella sticks instead of the XL orings I ordered, which the runner quickly corrected. Not sure where the animosity comes from about this particular Sonic. Yes, the one on wells was awesome, AND the one in Middleburg when I was out that way, but then they all were cooler when the runners actually wore quads and skated everywhere. Times change, but Sonic will always be Sonic. read more

Went through drive thru.. order meal with condiments.. waited 15-20 min they brought out my food.. ordered chili cheese tots... received fries.. cold fries.. and no condiments... it's not that hard.. read more

I just spent 39 min of my life waiting in line, that I can't get back. Service was horrible and after talking to management, I know why. Educate yourself... busy =work people. Slow=days off. Not complicated. Lord read more

Bad. Bad. Bad. After 25 minutes the sonic blast we got was liquid and never did get the other half of the order. Don't waste your time

the onion rings taste like donuts but the milkshakes and the slushy with nerds are very good

Worst customer service on earth. Refused to give us food that we paid for... Have no clue how to run a successful business that earns repeat customers. Stay far far away from this location! read more