Amazing customer service & amazing owner & staff!!! They take pride in their work & businessread more

Very busy store on this Saturday afternoon. Patrons getting beverages to take on a float down…read moreSpring River. No checks accepted. Limited drive thru hours. Large walk-in beer cooler. Tobacco products, bags of ice. Limited wine selection, primarily domestic and reasonably priced. Some high end scotch and bourbon and reasonably priced.

Brother Phil and I decided that we were going to celebrate his return to somewhat normalcy, after…read morethe Covid scare, and his bout with cancer. So we opened up Google, and found the Hub Package Store, on one of the backstreets of Mountain Grove. I wouldn't say that it was in the seedy part of town, if there is such a place in this hamlet of the Ozarks. It's actually located down the road from The Richard Brothers Supermarket (see related review on their Biggerns). As we approached the doors of the Hub, we found that they were locked. There was a sign stating that in-store purchases will resume on the 28th of May, just in time for the huge Memorial day weekend! How convenient. But not for us. We were directed to pull up to the take out window. Hmmm, a take out window, at a liquor store, and we in a car. Something doesn't sound right about that. Now here's the problem with that set up. Have you ever gone to McDonald's and ordered fries with your burger? You order 2 bags of fries, cause you know that the minute they hand those things through the window, you're into them, and before you can make it a mile down the road, one of those orders of fries is gone. So you can see our dilemma. Anyway, we cruise around back and come to this smallish barred window. A nice lady slides the window open and we exchange pleasantries. I explain that I'm from California, and I've never heard of a package store, let alone a liquor store drive up window. Back where I come from I tell her, you can buy booze at the local middle school! Of course I'm being facetious, you have to get it at a high school, but you can see that I am out of my element in this part of the country. I told the nice lady that we'd like a pint of whiskey for Phil, an a 6 pak of Miller (no chance in hell that they'd have Genuine Draft, my daughter has to special order it in Franklin TN, so it would be highly unlikely that a small town in Missouri would carry it.) I told her no need to bag it, we'll drink it here. After I apologized for that old joke, the Hub lady filled our order. As we were about to leave, I thanked her, but mentioned, I do have a serious question for you. She said "of course Honey" so I asked, since you have to pass all the liquor through this window, how do you shove the kegs through? At that point she was done with this Californian. Quick Tip: Beers aren't fries, so save the fries till you get home. Did I mention that the Police station is just up the street?

From the owner: Special Orders If There Is not a Product we carry. Ice Down Beer For Free. Monthly Sales. Great…read moreCustomer Service. Drive Thru.

The selection and hours work just fine for us. (I look forward to seeing the planned expansion.)…read more Staff are always helpful and friendly. I've had a conversation every time I've gone in there. West Plains is friendly in general, but to us this store is a standout. We'll keep coming back.

Above average selection, most bearable prices & kind cust svc. Great example: one of the (owners?)…read moretook the time to share some characteristics about Scotch whiskey -a spirit I never cared much for- that led me to realize how much intense smokey flavor was distilled in that amber liquid.

Average liquor store. Good selection. Reasonable prices.i would certainly visit again.read more

Super friendly! Not my usual hangout but I was looking for some fruit purée for a dole whip recipe…read moreand thought of mixed drinks. Great selection, great service, friendly faces!

As somebody from California. I think I'll never get used to the idea of being able to drink in the…read morecar as a passenger. I just love the idea of driving and knowing that my best friend can drink. Why shouldn't she have fun . Just started our road trip from Missouri to Memphis. Stopped at her favorite liquor store. I can see why place is beautiful. Don't forget to make a trip inside the Beer cave. Filled with Jell-O shots, and all kinds of goods ! I'll take a snickers and some pretzels. Had a nice time chitchatting with the employees or owners. Even gave me a cool magnet . Til the next time ! On the road again Goin' places that I've never been Seein' things that I may never see again And I can't wait to get on the road again ! #5Stars

Store is small but clean and well-organized. Employees are friendly and helpful. Best prices on…read morecigarettes I've found around Thayer.