If any Sonic management or member of corporate office ever bothers to visit Yelp, then I hope you will at the very least read this review. You need to step it up. Severely. I have been to your Merced location and loved it. The shakes were phenomenal, the food was good, and the staff was timely and helpful and got me exactly what I wanted. Great experience. Now we need that kind of service HERE. The food is always sloppily assembled and lacking. The shakes are more like thick milk with some syrups thrown in and not always blended evenly. Don't get me started on the staff - I've worked customer service for five years now, and I've had my share of mistakes and brain farts, but when it's this consistent, it's ridiculous. I have had to repeat things so many times, corrected them on their mistakes to my orders, from forgotten sauces to giving me jalapeño poppers when I ask for mozzarella sticks. I mean, I work nearby and would like to stop there for a quick lunch or drink so I don't come back late. But I've since learned better than to do that, because this Sonic's service is somehow ALWAYS slow, whether you drive thru, drive in, or walk up, and even when there's only a car or two in front of you. I have no idea how this location is still in business when their service (or lack thereof) is so consistently BAD! And it's not like it's just one or two individuals, it's literally anyone that helps you seems to be spacing out or something. Maybe this company doesn't treat their employees right, because they sure act like they care about effort put into their work. But what do I know, maybe it's a bigger issue than that. My advice to you, Sonic, is to completely gut out the staff of this store and try again. The only thing I'll ever buy from this location are their half-priced custom beverages. Those are actually good, but hardly worth risking getting my order wrong or waiting for 20+ minutes. Hire some people from Merced or transfer some from your Merced location, they're clearly far more competent than wherever you found these employees for your Modesto location on McHenry. read more

I am appalled at what I just experience in the drive thru. First I cannot hear the NEW speaker and it took her five times to get my order correct. As I pull up to pay and get my food, she hands me my kids meals carelessly and drops one of them and says "ugh here we go". This type of behavior is very uncalled for and should not be accepted from management towards customers. read more

I love sonic. However, I didn't like this one. My daughter had a tournament in Modesto, so as a treat I brought her to sonic for a slush. I was very disappointed though. It was all syrup and hardly any ice. I returned mine but the kids kept there's because they take awhile to make and they were thirsty. Even after the remake It still wasn't icy enough. I wouldn't go back. read more

Arrive SEMI-hungry. We waited in the drive thru for over 30 minutes... no exaggeration! The food is a disgrace to fast food, especially after waiting that long. It just isn't tasty, it is greasy. The drinks however are pretty awesome. I do like their happy hour program, for calorie loaded sugary drinks, other than that I don't see myself coming back. Oh- I will say that I love their ice. Crushed ice (and you ice fanatics out there know what I am talking about) makes the drinks taste better. They have crushed ice, and they even sell it by the bag. read more

This is absolutely, hands down, the WORST fast food place in this entire city. The food is good, don't get me wrong, however, going through the drive through, Iwaiting ON AVERAGE 7-10 MINUTES to get your food is unbelievable. I venture to this place maybe 2-3 times a month as I work just down the street. And I SWEAR to you, NEVER once have I gotten my food within even 3 minutes (most places it's 90 seconds or you get something free). The one on orangeburg is FAR better. I order, I pay, and less than a minute later, I'm being handed my food. I work only 1 minute, (off of 14th street so you know I'm relatively close) and I can be GONE for my entire 15 minute break everytime I go here. It's absolutely ridiculous and I honestly think the manager needs to rethink who works there. No one should ever have to wait more than 5 minutes for their food, hell, it doesn't even TAKE 5 minutes to cook the damn thing, so it leaves me wondering, what the hell they're doing for those 7-10 minutes I'm waiting. If orangeburg wasn't so far away, I'd gladly go there instead. RIDICULOUS. read more

Ok so this review is being done off of my boyfriends taste buds. I ordered the cookie dough blast I did not like it at all on the other hand my boyfriend loved it lol the place was clean staff was nice i've had there burgers before they were alright just not today I want all that hungrey:) read more

Sonic Drive-In - Cookie dough blast - Burgers Near Me - Modesto, California

If I could give this no stars, I would. Horrible service as far as getting food in timely manner and getting order correctly. My kids asked for plain burger and after getting it 40 minutes later it had everything on it. On top of the wait time, my wife and I had to go ask where's our food at for them to bring or acknowledge they had an order to bring. When my kids got there burgers back, it was obvious they had literally wiped off all the mayo ketchup lettuce etc. My bacon pretzel dog had no bacon only onions and bun was stale not to mention cheese was awful. I don't like Sonic, from a past matter but this is it for me, now I have a bad outlook on all all Sonics read more

Wow! is what im stuck with. I normally go here to get a quick hamburger and a sluchie. But today there was only 1 young lady doing the orders and running the food. She was not only very rude. She was overwhelmed. I asked if i could place my order and she just blow me off. i was going to ask for a manager but she took off and lock the door. So I just drove up the street and ordered from Windys. Very disappointed at this place and the veey rude young lady read more

Horrible! Down right rude! Dirty! Customer service is beyond bad! Always a very long wait! Worst customer service ever!! I had one lady provide good customer service on one visit. They will not allow customers to use the restroom which is a violation of Sonic's corporate policy I was advised. Drive a little farther to the other Sonic in town, it is much better. read more

My cousin Ruben used to fix their ice cream machines and said "Don't ever eat here because it's invested with Roches"!!!! Also, other locations as well. Roach coach stay away!!! YES, VERY Gross. read more

Seen the commercials all the time on TV and always wanted to try it. Well I was in town for some business and found one near by. Drove up and parked in one of there drive in stalls and it doesn't even work. So I proceeded to make my way to the drive in line and there was only 3 cars in front of me and it took me 30 plus minutes to put in my order and get my food. This whole time I thought ok at least the food is going to come out hot and fresh. Nope I was wrong the burger and tater tots was barely warm. Not only that the burger didnt taste like anything and they didnt even put salt on my tater tots. Definitely not coming to anymore Sonics! read more

As I'm writing this review, I'm at the drive thru for 45mins and counting.., waiting for the lady to take my payment.. this should be a free meal.. this doesn't sounds like a drive thru to me only 1 lady for everything! Took my order and prepare it, it's a weekend so at least put more people to work. I don't know what is going on but this is unacceptable! read more

If I can give 0 stars I would My milkshake was warm my slushee tasted like sewer water

Slow slow slow service in this 100 degree weather. The people were nice but the wait time sucked.

They would not let me have any bufllo sauce even tho i said i would pay f or it becuz it is really good on tots this is ludacris and im not goin to be coming here again read more

Came here to get 2 Red Bull slushes on 5/22. Needless to say these were the WORST slushes I have ever tasted. Literally no Red Bull flavor and the taste was almost like licking a metal pipe. After 3 sips I felt sick and immediately tossed them. What a waste of money. read more

Got the chicken strip meal it was ok. And the shake thing I got was even good but my boyfriend got a slushie and it was so nasty. They must not filter their ice at all, it tastes like straight nasty tap, if not worse like disgusting ice machine that's never been cleaned. Dont know how they can promote drink special happy hours when they taste horrible. read more

this location has always been horrible and their "management" that's off site is just as horrible so it's no wonder why it's always had horrible reviews anywhere you look read your yelp reviews...including mine - this location has always been horrible and its reviews and nothing ever changes - tonight was no exception - communicating with fernando alonzo (818) 257-9747 "director of operations" and jesus garcia "general manager" (559) 871-7259 makes you realize where this location's problems come from - try to refrain from going to this location and the other horrible location in ripon and wait until you go to turlock read more

Like any other Sonics. Nothing stood out... until... ...a super cute girl with a killer smile on skates served me my food. Then I became a believer. Wait what... I mean I became a fan! If I am ever in Modesto, I may just visit! That concludes this broadcast! read more

The slushes are soooo good. But what is up with the sundaes?? My sundae was filled up so high, I couldn't take the lid off. Seriously, when I did get the lid off, guess what happened??? Melted ice cream went EVERYWHERE. Come on, it doesn't take a genius to realize you can't fill up a sundae way over the lid. That part is for the WHIPPED CREAM. Which I received none of. But again, great slushes. read more

10 minutes with one car in front of me just to get an ice cream. Pulled up to the drive thru and all I hear inside is screaming and just craziness. That's probably why it took so long with the lady in front to get her order, all these workers just messing around inside. I went in the evening time around 7. Annoying coming here to get an ice cream REALLY QUICK and then having to wait so much time just because the workers wants to play around inside.llnnolqh read more

Chili cheese frito thingy tasted like it was made the day before. CEMENTED together. Not fresh. Jalapeno strings were good. Loved the cherry lime drink. read more

Beat fast food ever! Their pretzels are life!!! They have everything from hot dogs, burgers, chicken sandwiches, popcorn chicken, corn dogs, fries, shakes, ice cream etc. The only bad thing is there are sometimes shady/druggie looking people who wander around there. read more

Drove away due to a lack of service. We waited 20 minutes and no one helped us and a few other customers. A couple of the ordering devices indicated they're out of order too. And I was really looking forward to a limeade. By the way, this wasn't the first time this has happened to us. Maybe about two years ago same issue same location. I'm sure not all Sonics are this way but the one on McHenry Ave. in Modesto has always been a disappointment. I'd consider other options if you're busy or impatient and want Sonic in Modesto, CA. read more

Having gone to Sonics in different states and grown up with one, I was happy to see one in this town while we were here for family things. Unfortunately the memory wasn't enough to make this the best It took a while to get our food (fifteen minutes) and the chili/cheese on both the fries and conies wasn't very much compared to other Sonics (overflowing or at least at bun level, not under) Reeses Sonic Blast and soda was great though read more

So I see many bad reviews here But I stopped at this place tonight being in this town for maybe the first time in my life and I want to say that the service kindness and clarity of the young lady working here tonight was superb it was better than most any service at any restaurant. Period. when I pulled up to order at the window the young lady was very clear and very thorough she was very helpful despite my attitude which was not the best I want to really say she went over the top being exceptionally qualified in everything She even replaced my order of a drink because I thought it was made with real fruit And let me keep both the ice cream machine also apparently was somewhat watery so they weren't selling shakes and even this may have just been a good call on her part not to have the orders be unsatisfactory or below the standard I didn't catch her name but she was very polite and this kindness and service surpassed or tied with the best of all places I've been to sonic or otherwise I don't normally write reviews but this really stood out she was excellent The day is Sunday Sep 18 2016 I hope she gets credit whoever she is outstanding read more

Haven't been here for awhile because the food has been mediocre. I stopped by today around 1:45 or so and ordered in the drive through. The line took forever, a good ten minutes. I get to the window and the girl told me the card machine wasn't working and asked if I had cash, she had my order in her hand. I said no, that's why I'm using my card. She said sorry. Sorry? Wasted my time in line, they could have come to my car and said something , or the line of cars behind me. Didn't get my food and I'm assuming my order was thrown away. To keep your customer happy, you should just give it to them if it's made since it was Sonics problem, not mine! read more

Grill is closed hour early?? Because "it's being cleaned." I wonder if owner knows ?I mean the line is long and I was gonna buy grilled items too. Oh well. read more

Best dining experience of my entire life, camila was the best server I've had in my entire life, she deserves employee of the month and a nobel peace prize. Thankyou Sonic I will be visiting again. Thankyou America read more

This place is slow, I just walked up and pressed the button, it took them at least 4-5 minutes just to answer and take my order. Then I waited 15 more minutes for a Chicago Dog and a Cheese Burger. Although my order was fine and tasty. I probably will not return to this Sonic location. If I want to wait around for food that long I'll go sit down at a restaurant and get waited on. read more

I am so disappointed in this Sonic off Mchenry! I have never had to make a review on Sonic because it is actually one of my favorite places to eat depending on where it's at, but I ordered the single sonic cheeseburger off the menu with Tatter tots and me and my partner asked what we wanted and didn't want on our burger. I specifically asked for no tomatoes with onion added and my partner asked for no onion and no tomatoes, when we got to the window and reached for our food...I always check my order before we drive any further just in case and I as I did I was right my order was wrong. We drive to the window and I notify the employee my order was wrong and she ask if I wanted a side of onions because they had to be off of work in 20mins. I told her that my Cheese wasn't melted almost like she just slapped a cold piece of cheese on it, and the buns weren't toasted and made the burger taste so dry. It wasn't fresh at all, but the tatter toots were. After she didn't fix my order and she gave my bigger back; also gave me a side of extra onions I was so mad they didn't do anything about it and also the customer service was so bad. We drove off and I took a bite of my burger there was a strand of hair that came out of my burger! I've been calling the place and everything and no one is answering, I also asked the woman the same night if she can fix it and she didn't. I'm highly upset I spent $16 on a meal I couldn't even enjoy on top of the problems I had with my burger. I will be heading up there to get my money back and this is the last I will ever go back there. Ps: this was a midnight shift I would say, because it was about 10:49-11 when this happened. read more

Great shakes and during Sonic Nights the added benefit of 1/2 price floats, shakes, and ice cream slushes makes this a no brainer right? Wrong! The wait isn't worth the savings. Tonight they lost my order and after nearly a half hour I went to check in on the status only to be asked what I ordered. When I shared with her my order she said "yes, it's on it's way out." I'm still waiting 10 more minutes later. I think I'm taking the loss and driving out. read more

y'all are so ghetto. service is dogshit and slushies are melted right as they give them to you. tried using the sonic app for happy hour and the app kept glitching and i couldnt order. fuck you guys read more

Went during happy hour and found black and white mineral deposits on my ice, don't know how often they clean and sanitize there ice machine but probably not often. read more

Not the best place if you want "fast food". There are plenty of workers but the service is super slow. Most of the time if you park and wait to order on the intercom, they don't even acknowledge that you are there. Wished they stepped up their customer service too. Burgers are not that great either. I just go for their 1/2 off shakes and they even get my order messed up sometimes too. read more

if i could give no stars i would . workers are extremely rude, never get the orders right , limeade taste like sink water .

Has to be the worst place in town! The service here sucks that goes right along with the food!

Horrible service. Was told that their ice machine was broken so they wouldn't have to sell me a bag of ice. How do you bring me two drinks and only one straw. read more

This sonic used to have really good service. After a while the service got worse. The last time I went we ordered a couple of things. An hour went by and we still hadn't gotten our food so I asked one of the workers about our order. I told him how long we had been waiting. When he came back out he told me that they hadn't even started to make it. We got our food soon after that. They seem to be more worried about the drive-thru than serving costumers outside. read more

This sonic is the worst one I've been to. There customer service is crap, the attitude they have with you is very unprofessional. Also the drive-thru microphone definitely needs some maintenance because they can't hear a word I'm saying even though I'm yelling.. read more