This restaurant is by far, the worst customer service experience in Marion county. As a frequent visitor, I can say that I have had good experiences- many of the young ladies that work there are very nice and accommodating. More times than not, though, it's horrible. This last experience was the straw that broke the camels back for me. Rude, sarcastic, management that does not care how they represent their franchise. I wish I would have seen her name tag because calling back to speak to a different manager just wasn't enough satisfaction for me. I typically order a supersonic bfast burrito (which doesn't come with Baja sauce- although the junior bfast burrito's do) because I love the vegetables and tots inside it. But, I've had my fair share of quick snacks from sonic that included the JR burrito which is how I discovered my liking for the Baja sauce. So for the past few MONTHS, I have been asking for Baja sauce on my supersonic (and paying for it when prompted to) and not receiving any. So after multiple times of experiencing this, I started asking for it on the side. *I have been told they aren't allowed to do this but I continue to ask because they forget to put it on my burrito EVERY time* **EVEN THOUGH I tell them I will pay extra** So, a few days ago, my boyfriend and I decided to go to Sonic because we hadn't been in a really long time. *Queue the same story from management that they cannot put sauce on side* and I explain my reasoning and she says "okay I'll give it to you this time but we don't have it in packets so we can't give it to you anymore unless you ask for it on the burrito" and mind you, I am always VERY kind to customer service because I also work in the business and understand COMPLETELY. So I said "Thank you so much, I really appreciate it." We hit the road, I check the cup that she put the Baja sauce in, and she literally put one teaspoon in this Small sized cup. I shit you not. That level of pettiness is what makes me most angry. You could literally chop my arm off on accident and I would be like "oh I'm sorry. My bad. I'll be okay. It's okay." But when you deliberately try to be petty and sarcastic, I'm going to match that. So here is my poor yelp review for the Sonic in Jasper, TN. TRASH management. Not that they care, but I won't be back and I recommend you not to waste your time going here. I would wager that it's well worth your time to drive the extra 6 miles or so to South Pittsburg and visit their Sonic. I've heard the same from many people in town as well. 1 star because I'm new to this app and don't know how to give negative stars. ¯\_(ツ)_/¯ rude read more