Honestly this Sonic has the nicest employees, I've never received a bad experience! Drive thru always goes quickly and the food is a great price for what you get! The parking lot and seating area are always clean and the outside is well lit. By far my favorite Sonic to go to! read more

Sonic Drive-In - Burgers Near Me - Hampton, Virginia

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What are you doing? Ordered 3 breakfast burritos yesterday. Geez. Half size but full price! read more

Sonic Drive-In - Ultimate meat burrito. Shoukd be called ultimate mini appetizer. - Burgers Near Me - Hampton, Virginia

I ordered a strawberry slush and I got this. Everything else seems okay but this is ridiculous. read more

Sonic Drive-In - Strawberry Real Fruit Slushes - Burgers Near Me - Hampton, Virginia

The time the service was trash the second time came told the problem to the manager Essence and bam got my food corrected!! Thank you . The area is cool right off Mercury blvd read more

For a place called sonic, you would think that 30 minutes isn't how long it takes to make food.

We paid cash and our change was incorrect to start. The cup was defective and a milkshake spilt inside our car. The replacement milkshake was incorrect and also had a tear at the bottom of the cup and was leaking. I returned and asked for a refund and was denied, as well as the manager kept my cash receipt, when I asked for it she refused. She also ordered the other employees not to assist me. I felt bullied and uncomfortable. read more

Jaitana was quite rude and unpleasant and unprofessional she was less than unacconadating. She seen as if she didn't want to do her job she slammed the drive thru window in my face. She doesn't have any customers service. She needs to be retrain or replaced. If I could give it less than one star, I would. read more

If I go to Sonic, it's Happy Hour, and I'm getting limeades. Today, the line was surprisingly short, but still a long wait. The drinks were good today. I ordered 4 strawberry limeades and 1 cherry slush. The cashier also had to make my drinks, which did take time and hold up the line, however she was friendly, which was really nice. I think this location would really benefit from having additional workers during busy times, such as Happy Hour. I would frequent again based on today's visit. I gave it a 4 because my drinks were good, service was friendly, and the price was right. The wait kept it from being a perfect score. read more

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I must have lost my mind to read all the horrible reviews & still stop here. It was almost midnight...I was staying nearby for work & there was already a line. The line was SLOWWWWWWWWWWWW & I mean SLOOOOWWWWWWWWWWWWWWWWWWWWWW! When it was finally my time to order, the girl was rude from the start. Maybe she was tired. Maybe she had a bad day. I don't know. All I know is that I could tell that it wasn't her pleasure to serve me. Why did Chick-fil-a have to be closed?? Anyway, I asked for a strawberry lemonade with no ice...they didn't have it. I asked if she had cherry limeaid & she said "yes". So, I ordered 2 for my children & a chicken strip kids meal with tots & a Hi-C fruit punch for myself. I get to the window & finally put my eyes on the rude girl. Those fake eyelashes and longggggggg weave must've been weighing heavy on her because she was doing everything slowly like she was weighed down & her eyes were barely open. I paid, and she proceeded to hand me the 3 drinks. I asked for a drink carrier and, of course, they didn't have one. So, the fruit punch spilled in my drink section of my car. Ughhhhh!! Then, she handed me my kids meal. I should've checked it. Oh, WHY DIDN'T I CHECK IT?!? I wasn't shocked that it was cold. The reviews already told me what to expect & I didn't pay attention to them. My fault! My bad. I learned my lesson. I will never come back. Oh, and I forgot to tell you...my kid's drinks were disgusting. It didn't taste like limeaid at all. Just imagine sucking on a lime. That's it. That's all. No sweetness. No cherry. Just LIME!!! Sad sad sad read more

Sonic Drive-In - Burgers Near Me - Hampton, Virginia

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Food was stupid expensive. Over $27 for a hotdog and a chicken sandwich meal with large Blast. $27? Anyway everything tasted great except the fries. Tiny crinkle fries cooked to a crisp. Sandwich and hotdog were yummy. My blast is incredible but I was given no straw lol. Guess straws aren't included in $27 price. read more

TERRIBLE. Went to this place to get drinks and just a couple of snacks on the go for me and a couple of people with me. It was very loud, as the interstate is right beside it, so I told the person on the speaker that I could not hear them and I asked her to repeat herself. She spoke each word one at a time as if I were stupid because of this. Very smart mouthed and condescending. This was not the original person that helped us, which wasn't quite as nasty, but she was also very lackluster and sounded like she didn't really want to be there. When we got to the window, we saw the little brown skinned girl in the background with the really nasty attitude. The one working the window was light skinned and was nicer, but wasn't very friendly at all. She was the better of the two, no doubt, but doesn't deserve a medal or anything for her customer service. The point here is... either you want to work or you don't. If you don't, stay home. This Sonic has had terrible turnover and terrible customer service for months and even years. Get it together people. read more

They refused to remake my food or give me a refund. My food was ice cold and drinks were hot. The staff was rude, how are you gonna tell me you ain't gonna remake my stuff after I paid this establishment 40 dollars. Yeah corporate is gonna hear from me. Stealing money from your customers because you don't wanna do your job. read more

never going back to that sonic again I found a screw in my sonic blast something like that even gets into someone's food

Placed a $60 order via Uber Eats & the order was incorrect. Ordered a supersonic double cheeseburger & received a single cheeseburger. Ordered a single sonic cheeseburger with everything +bacon & received a jr. cheeseburger with bacon, mustard, cheese, & pickles. Very disappointing to say the least!! Items too expensive to not receive what you paid for! read more

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Garbage which is bad so say considering Sonic usually kicks ass. At this location, you'll wait an hour for a few items which come out cold and flavorless. The quality of these menu items are atrocious. Go somewhere else, ANYWHERE else read more

Sonic Drive-In - Burgers Near Me - Hampton, Virginia

I have been a long time fan of Sonic Drive-Ins. You can either order your meal from your car or their outside dinning area. If you wish to order from your car, you park in one of their spots. Scan their menu and once you are ready to place your order, simply press the red button labeled "Press to Order." Someone shortly responds and asks you what you'd like. Speak directly towards the menu board. You can pay by cash or credit. The credit card machine is right next to the "Press to Order" button. If you wish to pay by cash, have your cash ready for the employee. Minutes later, an employee in rollerblades will bring you your meal. If you wish to sit in their outside dinning area, they have an ordering station where you can place your order in the same fashion (by pressing the red button). The majority of Sonic's menu items are well priced. Their burgers aren't the best, but I definitely appreciate the experience here. They've got Wraps, Hot Dogs, Sundaes, Breakfast items, Slushes, etc. I love their Tots, Ched 'R' Peppers, Pickle-Os (fried pickles), and Cherry Limeade! The employees were kind and quick. At this particular location, the manager Mr. Johnson (I believe this was his name), asked us if everything was OK and if we enjoyed our meals. He was extremely professional and seemed to really care about what his customers thought. This location is also very clean. Whenever I'm in the area to visit my best friend and godson, I will continue to pay a visit to this awesome Sonic's Drive-In! read more

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First off let me just say that the items on the menu are in small writing making it hard to see when you pull up to the drive through. Second of all the customer service is trash and real ghetto. If you don't like your job or don't want to do your job go somewhere else. This sonic is empty every time I come to include the spring and summer time. So my question is why the hell are you even open.. that 1.5 star is real do not waste your time going there. Folks be bothered as hell for having to do a job they literally get paid for. I would not be surprised if they spit on the ice cream after catching an attitude with you for giving them business. A damn shame. Close the store.. read more

Really disappointed. We pulled up when no other customer was there into one of the bays and waited between 5-10 minutes to be served or even to be noticed. A few cars arrived at the drive thru, and they were served immediately. Much to our disappointment, we walked over to the window just in case the speaker/mic wasn't working at our parking bay. There were 4 people working inside, and all 4 tending to the drive thru, ignoring us. We waited a further 5-10 minutes to be noticed - nothing... we then got back in our car, used the drive thru and were served with attitude - VERY slowly. It's a shame, there's a great variety of ice creams, shakes and slushies - but the service is far from acceptable. Will never come here again. *Visited Jul 25* read more

Should be 0 stars. This Sonic on Mercury Blvd is a joke! Can't finish your order before you get interrupted. "Bianna" has an attitude problem. The side eye as she walked back in was not appreciated. If you don't like your job, there are plenty of other people that would love to have a job. 3 out of 5 times the order is wrong. If the people making the food can't read maybe they should use pictures. No tomato means no red slices with yellow dots. Fries means fries not tots. Honey mustard means honey mustard not popcorn chicken without any sauce. There are very few people that do work at this location that are worth having but they never last long. It would be worth going out of the way and going to another sonic location and bring back cold food than continue dealing with this one. read more

If I could give this place less than one star I would. If you're looking for Absolutely terrible service coupled with crappy food this is the place to go! Not only will your order be forgotten about it will take forever for them to bring it out even after you've reminded them. Went around noon on March 28 21. Definitely do not go to this establishment. Pizz pour service. read more

ONE DOLLAR... ONE FREAKING DOLLAR, for a single flavor add-in for a drink. Want a cherry coke? Add a dollar. This place is awful. Half the machines are broken, and it looks run down. Then they try to overcharge you for some cherry syrup. read more

For fast food the food is ok. I think it is strange that on the burgers the didn't have ketchup or mustard or packets. It also looks like for the cheese fries the cheese is just slices of cheese melted instead of liquid cheese. So only the top gets cheese instead of all the fries. The boneless wings were not that great. The drinks are good. read more

Sonic Drive-In - Cheese fries - Burgers Near Me - Hampton, Virginia

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This location needs to close. My last 3 visits have been terrible. From the long wait (according to them, due to shift change, apparently everyone gets off at the same time and they essentially shutdown for about 20 mins) poor service and my order not being accurate I would not recommend. This place is in dire need of management changes. read more

Sonic Drive-In - Burgers Near Me - Hampton, Virginia

GO SOMEWHERE ELSE!!!! We ended up waiting 20 min just for them to take our order. They told us we had to wait in line. No issue with that. We waited and waited and waited. They finally brought out our first order asking for us to pay. We had already seen the credit card approved, we weren't paying again. Then the ice cream didn't have the nuts ordered in it and the Ocean water was flat! We asked the guy to fix the food and the money and he came out saying they didn't have any nuts anywhere (why didn't he know this the first time or when I was ordering?) and he gave my husband an Ocean water that had so much syrup in it that it tasted like a sweet tart. He then told us that we were right and the money had gone through. In the end we sat and waited for our friends order, just a drink, to be brought to us. We ended up leaving because they never came. This whole thing took 50min. To get one ice cream and two sodas. Good somewhere else read more

Horrible horrible listening skills. Nice staff nonetheless messed up our order and asked to fix. Good thing I'm not allergic to tomato because all they did was take it the burger. Messed up my drink after repeating it back to me correctly then charged me more..... read more

This sonic was a little bit of a blower. Slow service. Took 20 minutes to get food....for 2 meals....that's not what I'd call fast good. I like sonic. They have great drinks, milkshakes, breakfast, etc. but like I said...this location is ehhhhh read more

I'm not the biggest fan of sonic's food, but I love their cheese fries and slushes. I would not recommend this location though. Seriously, take the 5 minute drive to the other one! Service is extremely slow! I've pushed the button and waited 10 minutes for an answer. Order was messed up every time I've been here (3-4 times). And I don't even order anything special! read more

I figure I would let's go and take the family out today. Stopped by Sonics thinking it was going to worth the stop. Well highly disappointed, I never had to wait to get three freaking burgers and tots, drink. It was 20-30 mins. Well took it home just to relax, after spending $28 dang dollars. Took the first bite out the burger with unmelted cheese. The dang burger was raw in the inside. Pink and white, you talking about lawsuit. The franchise owners gotta put a stop to this mess. Begging for someone to get sick. I tore my burger in three pieces just to make sure I wasn't going crazy. Sure was not, 20/30 min wait time, $28 dollars, and three freaking raw burgers. Sad as heck Sonics, wasted my money and meal. read more

Just came to get a quick snack & the service was awful! we sat in the bay waiting for someone to answer and just for someone to come on a slurr words & when asked what he said no one said anything. the same guy took the other in the main drive thru with an attitude. By the time we got to the window there were females in there screaming. I thought someone must of have gotten in a fight but appearantly they were freaking out over a spider. When we received our order we asked the girl at the window for honey mustard and ketchup & before reaching over to get some she rolled her eyes like really!? ya'll hate for people to ask you for condiments yet there is non in the bag & only one straw for two milkshakes. Today we visited on MAY 27,2019 12:15 am read more

I really wish I could give a review but for whatever reason they didn't seem to acknowledge me or want my business there. I pulled into one of the drive in sections and waited 10 minutes.. That's 10 minutes after pressing the button to place my order with no one responded to. I then moved to another section thinking it was broke, pushed the order button and again no one responded. If you're busy and need me to come through the drive thru please say so..... Don't leave me hanging. read more

Food came out super fast. Hot and fresh tots. Better experience than what I expected.

Place is terrible. Point blank . I do not recommend . You will be waiting forever or trash foood and service.

I don't know what everyone is complaining about! My experience here was quick and perfect. The carhop was kind and thorough. Above average as far as Sonics to which I have frequented many!! Iced coffee and tots were on point. read more

Great food and great m&m ice cream blast me and my dad just went there today they have the best hamburger and tenders.

Everytime I visit this sonic they're extremely rude. Cannot even count a handful of times that I've had a decent experience.

This sonic blows! I really enjoy Sonics but take it from me, this is a horrible one. The other locations aren't that great either but he one on Mercury is awful. They should close this one. You have to wait forever for fries, chicken tenders, a grilled cheese. You should have to wait long. They always get the order wrong! If you clearly state grilled cheese sandwich and please add bacon, how hard is that to do???? If it isn't one thing its another. Then you you tell them they got the order wrong, sometimes they can become really nasty. The last time they were very rude, I called corporate. The manager for that location returned the call but I wasn't able to pick up. I returned the call TWICE and left a message both times. Never returned my calls. I don't have time to play games with this location. Useless. Go somewhere else, but not here! read more

Incredibly rude, slow, and inaccurate service. We were the only people in the drive-thru and yet somehow they managed to make it fifteen minute long service and when we finally received our order (three ice cream orders, fairly simple) two were wrong. Would never recommend or return. read more

Lady had an attitude with us. Our food takes forever to come out. Food for 3 people taking 30+ minutes, while the drive thru is moving. Don't go into the drive in spot at this location. Absolutely terrible #wack. Isaiah was really cool though. He's the only reason they get 1 star read more

This sonic location is the worst sonic ever! I love sonic but the service here completely sucked. I'll drive to the locations in Newport News before eve visiting again! After waiting for 15 minutes to place an order we left. read more

Went to this location for a Burger. I pushed the button for service and waited. Pushed the button again and waited. Nobody even came on the microphone and acknowledged me. After 5 mins, I left. Wont be going there again. read more