0 stars. the service was horrible, because I ordered two drinks and they made them wrong, and theses drinks were about 15 bucks together, so it's not like it was like 4 bucks, but I proceeded to go back around and they told me that they made the drinks right. when they did not because there was boba in my drink and I did not even ask for that , and they were yelling and cussing. They slammed the sliding doors and started laughing after they made one of the drinks that I am now scared to drink because there's no telling what they put in it and even after they remade the drinks they were still wrong if y'all don't like y'all's job and can't give good customer service y'all need to find another line of work and it is sad because the "manager" was in the building also. This was on March 27th 2026 at 4:22pm. read more

The service at the Toccoa location is terrible! Don't bother ordering online or via the Sonic app. They're always having "technical issues" and can't receive your order. If your order does manage to go through, the employees either can't read or simply don't care because they always make it incorrectly. I'd recommend giving this location a pass and try another burger restaurant instead. read more

The food took forever, don't go outside and order maby it was packed inside or something but it took forever.

The whole staff need to be checked y'all are rude and arrogant and need to learn to take accountability for yall mistakes if you mess up a customers order then you need to fix it. don't tell them to come back and when they do y'all wanna act slow so when I take this matter to corporate and start coming for people jobs then it's your own fault learn to take accountability and be respectful to your customers. read more

closed ice cream machine 15 min before closing. Rude customer service. Dropped my card out the window and all he said was " oh shit" and closed the window I had to get out of my car to get it. Hope corp sees this and fixes their staff read more

Food was good and fresh but workers were rude. I asked if they had a biscuit cause I've never been before & she said no and told me to have a good day. I told her i still wanted to order.. no response then the manager i believe, hollered across the parking lot & told me to pull up and she took my order at my car window rather than the speaker where i could see the menu. I told her i wanted the blt no meal just the sandwich and she asked me if that was all & started to walk away and i said no actually i was needing to look at a menu but could tell she was irritated so i told her I'll just take the BLT & go somewhere else.. great first impression guys lol Store was a 92 anyway. read more

Super friendly drive thru however, dry overcooked eggs and sausage in the breakfast burrito, soda was flat. Fast food is getting more expensive but the quality has gone way down. Disappointed. read more

0 stars!!!! Went for breakfast got a burrito the eggs were almost black from sludge on the grill and tasted like hamburger the bacon was burnt and stale as if it was from the day before or something my husband's coffee was cold ypu can't see what they are doing due to all the windows being blocked with advertising stickers the trash is overflowing outside seems like an inspection is WAY overdue for this place we ate there around 10:30 am my husband has been sick in bed since 2pm with stomach pains and nausea he has vomited and had to take meds I've been nauseated and burping foul after taste thos is the nastiest sonic we have ever been to someone needs to investigate!!! read more

First off we waited 45 minutes for our food , they did not have ANY oreos or any type of master shake, and didint wait to tell us til after we got our food then our whole order was wrong and extras like cheese where not added (but we payed for them about 1$ each extra) if that WASINT enough in every single thing we got there was hair in. (Not exaggerating,) NOBODY in there is wearing a hair mask and ALL have long hair and our food tasted like it was already warmed then got cold then they warmed again. So since they didint have the milkshake in any flavors we asked for a Cherry limeade instead of a and they tried to give us a small Cherry limeade which is about 2/3$ cheaper then the milkshake so we said could we get a bigger limeade to match the price of the shake. They went in and came out and gave me a large but it was straight sprite!! They just thought I wouldint notice and These people are not doing their jobs and not re paying the customers of the prices they should get back especially since it's sonics fault they don't have it! read more

I went to go get an order from sonic this Friday. As I arrived she told me that the blast machine was messed up and presented us with an attitude. She gave me sas for no reason and kept on being rude, she had to repeat our order 3 times to get it right. My day went from being bright and sunny to being dark and gloomy. The wait time for the drive through was terrible Waiting almost 20 min. To get our order. Sierra was her name. read more

The drive through took nearly 30 minutes to make two milkshakes that weren't made properly.

For the amount of time I been in this drive through i could have went to a restaurant and ordered a steak. Been setting in this drive through for 25 mins. read more

This is probably the only fully staffed fast food restaurant in town & some how they still manage to take 45 minutes in their drive through.

Rude. Rude. Rude. RUDE! One of the servers was mad because people who were supposed to be off were still hanging out and cutting up causing distractions for the people who were trying to work. You could clearly hear them laughing while sitting in the drive thru. Took forever to get our food. Food was correct though. read more

Getto place.. girls making ur ice cream and flipping there hair.. like now nasty, there yelling and takes forever, just playing around.. wouldn't want them to work for me before they learn how to respect each other.. seen all from the drive Thur window..good luck.. read more

If I could give just a server five stars I would our server was amazing however I give this place a 1 star because the manger kia was rude and told me they couldn't split my check instead of taking 2 minutes to actually do her job. She please dumb and treated us like we didn't know what we were talking about after 5 mins of explaining what we wanted she finally went inside and split my bill but our server Jordan was so sweet and made up for it. The food and drinks were mediocre at best. read more

This place is ridiculously horrible. The service and the staff are abysmal. Hopefully it will be closed soon and bulldozed. It's a soul sucking pit and a waste of your time. read more

The food is good and they have great hamburgers. We have always ordered with no problems. The customer service has been spotty at times but all that works here are young teens from what I saw at nite. I did see some girls that work here smoking cigarettes sitting in a car beside the building which was not a pleasant site. There nothing worse than getting your food served to you by someone who smells like a burnt cigarette to me. read more

What happened Sonic? I used to love coming here but it seems like the food has just gotten worse and worse. I had the mozzarella cheese sticks and fried pickles and the batter tasted absolutely awful. My girlfriend got a frosted drink and she said it tasted horrible. And we were actually really hungry at the time and even then it didn't taste good. If you're in this area probably your best bet to keep on driving or pull into a gas station for chips and a drink. read more

We love Sonic generally. But this location is not our favorite. They never put enough fillings and they don't mix well. Most of the staff is very nice, however.... Recently we were involved in a small car accident and one of the cars stop out of the way but in their parking lot. Before we could even make sure the driver was not hurt some idiot came and told us to move the car. And wasn't even nice about it. read more

Food was way over cooked. Burger wasn't how i ordered, Not even close. Sent it back and it still came back wrong a second time.

Pulled in around 11 o'clock PM and I pressed the button to order and they literally turned off all of the lights and locked the doors. Do not eat here read more

I should have read the reviews before I stopped here. I ordered from the patio in front of the store. One large sweet tea, one large Diet Coke, one small cherry-limeade. 10 minutes later the drinks are delivered. I take them to the car and discover the Diet Coke is a regular coke. No problem, we all make mistakes sometime. I take it back , explain that I wanted Diet Coke and the young lady takes it back to change it. 5 minutes later she returns, hands me a drink and says - sorry. I put the straw in and take a sip....it is Diet Dr. Pepper. Really!?! read more

Worst service ever and the employees are terrible. We got food that was so tough and tasteless we didn't even bother finishing it (and we were STARVING). My husband and son waited 40 minutes to receive their ice cream because apparently they were "busy." No reparations, nothing. We will never go there again. read more