Ok, well, let's start off with the positives; very nice lot design and signage. Well maintained. Many bays to experience the " Drive -In ". That's what they are known for. The old traditional Drive -In that served awesome food, milkshakes and cool beverages. They use to deliver those out with roller skates on , cool Hats and awesome uniforms. Some of us still remember the "good ol days". This location has the "theme" down. But they don't provide the same Service anymore. They do have a very extensive menu, so if you are not familiar with it, I'd say look at it online first. The drive thru was completely slammed. It did take some time. I just ordered a fun drink: added cherry to my coke product. They were nice on the drive up, patient enough but the exchange part, total miss. Not rude but not friendly either. I was looking over the other reviews, and who expects a "charismatic" person working for minimum wage at a super busy fast food joint in a slammed area? That's a bit unrealistic. But I can't mention food, I didn't order. Overall, I love the "theme", I felt the restaurant itself was well cared for. ^^^ They need to improve their wait times and exchanges with customers at the pick up window. I did have a much better experience in the great state of Georgia, but I'd like to have another one as well in the Great City of Cicero. So I'll be back when the sun is out and we can enjoy the "Drive -In" Experience. Located in a busy shopping area. Across from Ross Bargain clothes, Burger King, KFC, next to a very nice Car Wash and also the big Pride BP. Sam's Club , Home Depot and many other places nearby. In a well established town of Cicero. 290 - exit South, I-55 exit North. Off. Cicero Ave. west side of street read more

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Zero stars because I ordered 4 blast off door dash. The Dasher drops off 2. I ordered 1 brownie with hot fudge (came with 4 brownie crumbs and no hot fudge!) 3 Reese's blast (only 1 came!) Dasher honestly said that's all they gave me so I call Sonic so they can compensate me and the male manager working at 5:46pm 6/17/26 yelled at me and told me contact DoorDash lady I can't help you!!!! I spent my hard earned money on shitty customer service. This service was the worse service I ever received in my life I have two kids without ice cream now. Please parents do not spend your hard earned money here for ice cream for your kids they don't even care! They don't care about your order they do not check to see if hand off is accurate beware of this horrible customer service!!!!! Save your money people!!!!!! Now a place I will never go to again!!!!!!!! read more

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This is probably some of the worst service I have ever experienced. The cashier was extremely rude, the food was not good at all and it was cold. read more

I would think coming from Wisconsin to a Chicago location the expectations were high but boy oh boy was the experience horrible not only did they mess up my order they also didint include any sauces on my order for the tenders or the mozzarella sticks. Miya Rodriguez was the girl attending us she did a horrible job wouldn't recommend anyone to come waster their money here. Also the lots were dirty and very unattended. I prefer my sun prairie location up in Wisconsin. read more

they LUCKY I couldn't give them 0 stars because bro this got me TIGHT, they managed to mess up my moms order she asked for soda they gave her slushie, THEN I waited forever for this cheesecake Oreo shake And it was cold and sour not even a citrusy sour it's a rotten sour. how tf is it gnna be cold on the outside and be ROTTING in there. It was so bad it made your body spit it out before you actually noticed and wanted to yourself. I wanted to go back to who gave it to me and throw in in there fucking face because how hard is it to check the expiration date on things g. I should stand there and watch em drink it to see what the fuck they putting in there. This ruined my whole mood and day. Whose not doing they job and looking and what they giving out to people. I shouldn't have to check MY MILKSHAKE that I BUY from fast food to see if ITS ROTTEN bro read more

I am very disappointed in the service received. I ordered 2 cherry limeade with extra cherry syrup and extra lime. I was charged $2.76 extra. The attendant was in a hurry when he brought my order out and my drinks looked very light for a cherry drink. We drove off to find out not a cherry in the drink fruit or syrup. I was so disappointed. I dont mind paying extra for what I want but I have a problem when incompetent employees don't care to do things right. I don't know why I spend my money here because it's always a disappointment but this is the only Sonic close to me. I am done. read more

HORRIBLE! Worst service and wait time. The mobile app is a joke. Waited nearly 40 minutes for food placed on the mobile app. Went through the drive thru to see if the food was coming, the girl was confused and said to pull up to the window, went to the window and the guy was confused as to what we wanted. Got the order wrong and of course had to wait even longer for them to get the order right. We went out of the way to this location because our closest location was out of Ocean Water. Never ever will I return to this location and maybe not even another location. DO NOT STOP AT THIS LOCATION YOU WILL REGRET IT FOR THE REST OF YOUR LIFE, that's how horrible it is. read more

You better have a lot of time to wait around.. it's been like 15 just for the car alone in front of me. read more

Sonic Drive-In - ..... - Burgers Near Me - Cicero, Illinois

I wish I could give 0 stars. I haven't been to sonic in forever and decided to go today for a treat. The burger I had was just okay, way too salty didn't finish it. My sister ordered a cream slush that came with hair. We understand that these things happen and since she saw the hair before drinking it we just asked for a new one. Then before I left I went to the drive thru to order a cream slush. To my surprise as I left and was sipping on it there was Reese's pieces in my cherry cream slush. What if I had been allergic to peanut butter! Will most likely not be back to this location. read more

Sonic Drive-In - Burgers Near Me - Cicero, Illinois

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Took 10 minutes to receive two large lemonades.. probably had to go to target and buy lemons.. My whole order was wrong.. it was impossible trying to get a response since the waiting time to get someone to come out was 20 minutes. It's insane. I've never had such a horrible experience. Please do better read more

If I could rate less than 1 star I would. Long wait times, incorrect orders for drinks. Doesn't help when you go through the drive thru and despite waiting 20minutes in the one lane you watch 3 cars go through the right one without issue. Not even a sorry for the wait/mess up. read more

You will wait 25 minutes for a minimal amount of food that isn't even prepared correctly. When we questioned missing ingredients, they stated that they "don't make it that way" despite what's listed on their website. Never again! read more

One star because I had too but this place we really don't come because of the service here they are extremely slow and sometimes can be rude too. We press the button and never get an answer then drive up to drive through and they tell us oh can you wait please? Like really only 3 cars In front of us how busy can you be to be this slow and with 3 cars only in line read more

Very frustrating here. As if Cicero Avenue traffic isn't loud enough, there's a speaker right over the menu board blaring music. So you can't hear the order-taker and he or she can't hear you. Add a star for 99 cent soft drinks all the time. But I suppose I could get that at McDonald's across the street read more

Sonic Drive-In - How are you supposed to place an order with the speaker blaring loud music straight down on you? - Burgers Near Me - Cicero, Illinois

The worst service I tried to order the #11 and first they didn't want to give me all what comes with the texas toast, tots and onion rings I didn't fight over it but when they doesn't want to give you even the dipping sauce!! Come on people the menu said something it includes all that and I was going to pay for it. When they come to charge us I tell them about the dipping sauce and the guy comeback telling me I need to pay .33 cents each sauce when the menu said it comes already with them. Here is a photo of what I order. So I told them if they don't give me what it comes in the menu I want my money back. They prefer to give me the money back than keep a customer... bye bye sonic for good, McDonalds have better service read more

Sonic Drive-In - Burgers Near Me - Cicero, Illinois

This Sonic is definitely consistent... consistently the worst Sonic experience you could ever have! From wrong orders, to cold soggy food, to waiting 20 minutes for an order of just two drinks, to "lost" in-app orders... it's just too bad that it's the only one in this entire area of the city. I learn my lesson every time I go, but then I wait a few months hoping things have changed... they never do. This must be the Sonic that corporate forgot about. read more

Dude what is going on how is this place still open?? Because of idiots like me that know they're going to have a crap experience and still decide to go. Constantly getting my order wrong. To waiting for cold food for extended periods of time. Why make me wait so long to give me subpar food. Go to portillos up the block read more

The wait is the main issue. Food was delicious. Love the little cookie bite dessert also. Service just has to get better

Wait to long for burger, onion rings & cheese sticks & they wasn't even hot smh barley even warm like sat under a half working heat lamp but tbh the onion rings is fire only reason I go to sonic if they are fresh the taste is 100 read more

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Sonic! You take to long for orders and you always forget Items. please get it together for the love of god! read more

Been here a few times now, and the service is totally horrible. The fact that it takes forever to get your food to you is just the tip of the iceberg. No one seems to know anything about when/if orders are coming and my order gets mixed up about half the time. The chicken sandwich patty is hard and tough. It was exhausting to chew through, the burgers often fall apart immediately after you open the packaging, and the hotdogs come out soggy much of the time... the food has been cold 6 out of the 7 times I've been here. read more

Picture this Sunday night got the munchies kids complaining that she's hungry yeah excited remember that used to have half off shakes after five or six inquire about it they no longer have it :-( After we place out or your we see a sign saying that we can basically have the same order for only $5 which include your four strips onion rings tater tots and a drink was not informed by the cashier that there was a cheaper option and when there are inquired about it I had a guy run out and tell me and explain the difference which pretty much was saying and will save me about $3 they worked with me and I left happy along with a shake as well my friend was a long and she got the box she had the opposite experience with them 20 to charge her a dollar more for getting a shake and when she got her meal she had no sauce everything was dry and old she was not happy I don't know if I'll be coming back to this location again maybe not on a Sunday and definitely not a night read more

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Always takes so long for someone to take your order after you hit red button so service has always been slow however what made me come and write a review is Twice I have gone and they say they are out of ice cream? How are you out of ice cream your commercials advertise ice cream and staying open late but when I have gone I'm told we don't have ice cream so no ice cream or shakes. What? No good this place is going down quickly. read more

Solid 4 stars. The Good: Always consistent, good value and the text club offers sweet promos. Their parking lot and dining area is always super clean. The Bad: Lack of human interaction when ordering is kinda weird for me. There's a walk up but you still order through a speaker box and sometimes it's hard to hear. The Ugly: Being right next to a carwash, sometimes you get some pretty weird ass people walking around. read more

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I don't leave bad reviews but this is the absolute worst sonic location. Horrible experience... If you happen to think you should come to get a drink, avoid giving them you're money. No company that has this much disrespect for customers doesn't deserve support. I normally give companies the benefit of the doubt I am a fast food worker myself but they yelled at me for not being loud enough as I ordered until I was screaming into the mic. They then messed up the order and when I explained that it was wrong they said "well that's not on the receipt. I asked for a water and she said "well that's not on the receipt so..." Terrible service ... boycott. read more

Worst ever. I don't eat at sonics usually and after this experience be assured I'll never eat them again. Over $27 for a burger and chicken meal only for it to be cold as if they're sitting by hoping someone would buy the already made and wrapped food. Definitely not freshly prepared. Fries and tater tots were both greasy soft and taste like wet half done potatoes. Burger was undercooked and slid off the bread like silly putty I mean I ordered a burger not a slider and let's not Mention the chicken sandwich just a big bun slopped with lettuce and mayonnaise with a rough baby chicken patty hiding on the inside begging you not to bite it. NEVER NEVER NEVER EVER EVER AGAIN. WISH THERE WAS A - I could give as a review read more

Finally, got to try out Sonic since we were in the area. When we got the food, I didn't have high hopes. I think most items are just sitting under a heat lamp. Food came out pretty quick. Asiago Caeser Grilled Chicken Sandwich Combo - My guy said it was okay. Sonic Cheeseburger - I was surprised the cheese wasn't even melted. It was okay, nothing really special. Chili Cheese Tots - This did not look appetizing at all (check photo), but it wasn't bad. Cherry Lime Slushie - OMG! I loved this.....so sad I got a small. Overall, it was okay, but I think it is a tad pricey. I definitely would go back just for the slushies. read more

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At this point I don't even know what the review is worth. l normally drive to the Lombard location because the service is consistently poor here. Waites at Stall #4 for 10mins. only for the car next to me to pull up and get immediate service. drove around to stall #9 - More than 5mins - No one. complain? not even worth- in the past there's been no empathy, accountability or apologies for the poor service. shut the cicero location down for training please. read more

I like Sonic. I don't eat here enough but I do enjoy there food. I like the concept of the drive in. It is different and unique. My favorite thing to get is the jalapeno burger. It is just the right amount of space and flavor . Sonic has many good deals during the week and have excellent commercials. I would recommend them. read more

This Sonic one sucks. We waited 15 minutes to order in the parking lot and watched 15 cars go by from drive thru. We never did get to order, but left before they ever got back to us. And their bathroom is closed during covid. read more

This location is definitely reliable since it's open 24/7. That said I wouldn't come here if you're in a hurry because your orders may take some time. We ordered two Route 44s and it took a pretty extensive amount of time to get our drinks. Staff is super friendly, they ran out of large cups and just gave us two drinks so that level of customer service was appreciated. read more

I am leaving sonic now. They messed up my Order and gave me tots instead of fries. They asked for the tots back, which is completely fine. I just hope they weren't served to someone else. Next, I asked for ketchup. He gave me two packets for two orders of fries. The packets were Covered in some sticky sauce. Lastly, I found a piece of plastics on my burger. I talked to the manager, she returned my money and said so you only want Me to charge you only for drinks? I told Her she could take the drink. Overall, not the best visit. read more

I wish I could give this place negative stars. Really. As I previously wrote, I hate coming to this location (but unfortunately, I keep returning because it's the closest to my house). I ordered a drink and cup of ice on the app only to wait 45 minutes after I arrived at Sonic to receive my order. Attempted another app order and after 30 minutes I left without my order because I got sick of waiting. read more

Very slow service. It took more than 30 min to get my food. There is only one line on the drive trough. I must get off of my car and place my order.I stayed because my kids want a shake. Very disappointed. read more

There was a lot of Drive throughs so people won't be cramped or waiting to order their food, the Music speaker was way too loud I can barely hear anything what the drive-through employee was saying, The employees seem drained and stressed as they were serving the food like they didn't care, the food was pricey but it wasn't that great nor it wasn't that bad neither, it just wasn't as good as I thought it would be. It's a decent place, the employees didn't really seem charismatic working there and the food was just meh.... read more

This location is run by inept help. Do not go to this dump next to the car wash. Long long wait in line only to get a two item only wrong. Complete dim bulbs. read more

Waited over an hour for 2 hot dogs. My order never came to the drive-in stall and after 45 minutes I was told to go wait on the drive-thru line instead which was another 20 minutes. Don't recommend this location at all. read more

Worst sonic, they tend to get the order wrong or forget to put the full order in your bag. During a different visit, I was told to wait at the drive through and they never reached back. After 10 minutes I left. read more

They either don't have an item or just screw up your order completely. I've tried to give them 3 chances and each time was a horrible experience. Shut down the location. Only 1 star because I couldn't write a review without giving it one. read more

I used to go to Sonic ALL the time and was excited there was now one close to home. So, when Groupon had one for Sonic I was excited. So we had a Groupon for $10. I ordered a foot long chili cheese coney and tots, my wife got a grilled cheese and we got an extra tots with cheese. Also, there were only two other cars there. It didn't seem like it was enough to use up the $10 so I called back. Me: Did we order enough? Girl: Yes. Me: Is there money left? Girl: No. Me: What was the total? Girl: $7.07. Me: So there's money left? ... Girl: silence. Call back. A guy this time. Same thing, repeated. Me: So I have $3 to use? Guy: Yes. Me: Ok, throw in an onion rings. Guy: Ok... Silence. 5 minutes later the food came out. EVERYTHING except for the grilled cheese and onion rings were wrong. BUT, was in the ballpark so I said, f-it, let's go. We took a bite of the onion rings, tasted like cake batter, opened the foot long, was more like a half foot long, the tater tots weren't in the order (came with the "foot long" chili cheese coney) and the cheese fries (which should have been cheese tater tots) were cold and the grilled cheese was nasty. My wife threw it out. I had the tiny chili cheese dog, a few of the cold fries and the rest went to the trash. I have NO idea how this place has stuck around this long. The people running the show are about as bright as a group of stoned squirrels and the food is not good enough to feed to raccoons. Terrible, terrible, terrible. I wish no stars was an option. Gives the impression there's something possibly ok here. It's so wrong. So, so wrong. read more