The locals are okay it seems accepting mediocre food and service in this city. This if the second time I went through the drive through to order and got empty shells of what I expected. Last time it was mozzarella sticks with no mozzarella. This time it was cheddar poppers with either no cheddar or no popper. The oil must be too high because they are frying the middle out of the food. It would be nice to eat what I paid for. read more

Sonic Drive-In - Jalapeño popper or Cheddar Popper with cheddar or jalapeño. - Burgers Near Me - Casa Grande, Arizona

Service is horrible, had to repeat my order +3 times. On top of that they got my order wrong.

First time I've ever had Sonic. all the hype... Isure hope the burgers are better than the chicken strips. I'll give it one more try. but this is horrible! read more

Sonic Drive-In - Burgers Near Me - Casa Grande, Arizona

See all

Haven't been to Sonic's in a year of Sunday's because of our last experience and an extremely long wait time for our meal. However, after watching the Running on Empty Food Review on YouTube today, we decided to try out ordering online and getting their Sonic Smasher Meal Deal for $6.00 each. As the reviewer told us, it was well worth the money and it really was. It was ready at the time promised and it really exceeded our expectations. We gave it a 9.5 out of 10. read more

It was ok. I've been here years before and it was much better. I think they may be in the middle of a mgmt shift or whatever. My coney dog wasn't as tasty as usual and the ocean water was a little flat. Service was ok but the environment can be noisy. Kids like it. read more

Sonic Drive-In - Yep here we are - Burgers Near Me - Casa Grande, Arizona

Ordered a good amount of food and it came out in less than 10 minites which was surprisingly fast. Got home super excited to have our oreo and brownie shake, turns out the oreo shake had hardly any oreo bites in it and a very liquid consistency, the brownie bark shake was just watered down milk , whipped cream and chocolate chips. Very disappointed in the food especially with paying over $30. food was good. Just disappointed in the shakes. read more

When I pulled up to the drive thru the guy who was taking my order sounded like he didn't want to be there and when I was taking my order I asked for a number 1 meal with a large fry and large drink and he only put down 1 large fry and 1 large drink for the receipt and I didn't even get a repeat order back just a total cost read more

Came here for lunch. It was a little busy so there was a small wait. Tho the food came out at a reasonable time. The outside looked clean & not crowded by trash. Everything was correct, hot, fresh. The chicken nuggets/ sandwich was crispy. Sandwich not soggy from too much sauce. The fries were very crispy & flavorful. I'd recommend it's pretty decent for a fast food place! read more

The slowest Sonic I have ever been too. Been sitting for 15 minutes and all I ordered was a slush. Seen multiple cars go through drive thru. I gave it a second try but it was just as bad. read more

The food was lukewarm but It was good, I thank this restaurant because the other restaurant I went to was horrible in the food section so sonic came right in because I didn't know what to eat also, the staff there was really nice and really patient. When I didn't know what to order so I thank so much for that too.!! read more

This particular sonic is lacking. The grilled cheese is terrible like they use no butter at all. The cheese sticks are always hard as a rock. It's just not good. They should take lessons from other sonic restaurants. My opinion is they are the worst. read more

Mel is amazing! He handled our order and it was perfect. I have picky kids. Mel's manners are impeccable. Idk who raised this wonderful young man but they must be so proud!! We'll be back and hope to see him again! read more

We stopped here for the first time to try the limeade and garlic butter burgers. Service was good, people friendly, reasonable time to get order. The burgers are fairly good. The limeade is awesome! We downloaded the app - it sped up ordering and made payment easy. Love the carhop on roller skates! read more

Night shift people were amazing! Ordered from their favorite menu for a dirty Dr Pepper and was 10 out of 10. Was out in no time. Service was excellent! read more

Went to Sonic tonight and the service was amazing! I was greeted at the speaker with a warm voice. When I got to the window the attendant made sure to read back my order and offer any condiments while I waited on my food. The food came out hot and fresh and I could not have enjoyed it more! Love coming here read more

BEWARE TODAY AT 10:30 PM . A server here is a young boy with glasses that took 40 dollars in cash. When he said the card was declined. But when i arrived home, the card did not decline, but it took $30 dollars. The manager man helped but was a bit rude. We did receive our dollars back. But im not sure I will be returning here again. I'm very disappointed very. read more

Was trying to order something thru the app. Had difficulty, drove to the location. Explained the issue, the gentleman with dreads came out to the car to assist. He said, problem. I am very grateful for the great customer service. And the food came out FAST! I was so happy, nice young lady on skates. I let her keep the change. read more

Sonic Drive-In - Burgers Near Me - Casa Grande, Arizona

I ordered a burger with no pickles (allergic) and add bacon. I got home to a burger with pickles and no bacon and no receipt. I called and spoke with Austin who informed me to come back at anytime, give his name and be given a remade order. When I went back the employees informed me Austin no longer works here and my name wasn't written down anywhere so they couldn't honor THEIR ERROR. I hate company's that do not right their wrongs it's very unfortunate. I wanted to rate 0 stars. read more

Placed my first order over their app. First don't ask for condiments because you won't get them. One of my children's meals didn't have the entree at all in the bag. One of my fries was browned to the point of being inedible. Horribly managed place. read more

Sonic Drive-In - This what you get with an online order. Burned fries and a kids meal with no chicken tenders. Horrible place. - Burgers Near Me - Casa Grande, Arizona

If I could give this place a 0 stars I would. I have not gone to this location in sometime and the first time I did I had instant regret. We ordered three different drinks and on my fiancé's drink he had a dirty lid. The employee who was cleaning off the drinks didn't even catch it before handing it to us. Initially we thought it was on the outside, but upon wiping it we discovered it was on the inside. Either another drink spilled on it or some type of ice cream syrup. When we got home I transferred my drink, strawberry limeade, into another cup. A little bit into enjoying my drink my son started to pick the ice from my cup to eat. He pulled something out of his mouth and said yuck. It looked liked remnants of a bug. If I never poured my drink into another cup I probably would have swallowed the big without noticing. I called the establishment to complain and they apologized and said they would look into their machines and clean them. If you are craving a good drink, drive past Sonic to one of the other fast food spots. Needless to say we threw away all three drinks. The call to the manager and this post is to raise awareness. read more

Sonic Drive-In - The pieces of a bug. - Burgers Near Me - Casa Grande, Arizona

See all

Yes, we did; we'd ordered 1 hamburger and 1 cheeseburger, with a side of tater tots. We received the 2 hamburgers, but NOT the tater tots!!

if i could give this place less than a 1 i would, but then again i should thank them for saving me money in the long run as sonic , casa grande, az you have renewed in my resolve to never go to another fast food joint again...not only the repeating myself 6 times at drive-thru and still not getting my order correct, on 4 stupid regular hamburgers(catsup, mustard,onion), a chili dog(cheese and onions) crispy chicken sandwich....chicken sandwich( wilted brown lettuce no mayo), chili dog (no cheese despite repeating twice) and chili that tasted burnt, and my friggin regular hamburgers ( no mustard or onion repeated 3 f@#kin times) and these ret@#ds want 15 dollars an hr!! wtf!!! seriously...and all that for 31 f@#kin dollars!!!... thirty one dollars!!!!! read more

I am so disappointing with sonic! My husband and I were waiting for over 15 minutes for someone to take our order but we ring the button twice. We left and went to Burger King it is a lot better service than sonic read more

Bad service person that took our order was talking to fast 3 of there ordering machines weren't working and they forgot some of our food!!!

Very poor service and management. Forgot one of our burgers, forgot ketchup and 3 of their machines were not working.

I had a very complex order the other night and the team that was there working got my order correct to the very last M&M !

My husband and I have been to Sonic Drive-In numerous times in the past several years. But lately there is NO SERVICE. We were at the park and order last week September 22 at 1pm and waited 25 minutes after we pushed their RED BUTTON to order, no one came or even keyed the Mike to take our order, we left. Today September 28th, at 10:45am, we thought we would give Sonic a second chance, same thing. Parked, pushed their RED BUTTON to order and after 30 minutes and no one took our order, we left. Mind you we were the third car in their parking lot, no way were they that busy. We won't go back, terrible/no service !! read more

I waited in the drive thru for over 25 mins cars backed up in front and behind me..this was, just to get to the window... when I asked the young lady why they were so backed up she just shrugged and said she didnt know. The food was cold, flavorless and sloply made.. I was just passing through which made it even worse since this was the meal I held out for...I e worked for sonic, I know the standards...terrible! read more

Thank you sonic for giving a pregnant woman food poisoning. The chili dog upset my stomach so bad I'm still vomiting the next day and my stomach hurts bad I even got chills. Never again will I eat here. No this was not morning sickness. I called my doctor to get so medicine. It was my first time and last time coming here. read more

Pulled up on our long drive home to California, pressed the red button and waited... and waited some more... than 25 minutes passed and I had to use the bathroom with the kids. WORST MOST DISGUSTING bathroom ever, no toilet paper or paper towels (thank the baby for baby wipes) and there was piss all over the floor and flies flying around a clogged toilet filled with feces. Came out the bathroom hoping my partner ordered and to my surprise still nothing, never had Sonics and was excited but now I doubt I'll give any of them a shot, on my way to Canes it is! read more

Whoever says that this place sucks is probably the dumbest person to ever live on this earth. When I went to Arizona for vacation I stopped here to get a quick something to eat. When I came out I had a full stomach and a good review. I highly recommend this place to all people out there who are looking for a drive in/fast food restaurant on the go. read more

drive through on the way home. Ordered an m&m blast and an Oreo shake. Total was 12$ and some change. Got to the window and gave the kid 23$ so I could get a 10$ bill back instead of more ones. He looked and me and asked if I realized I gave him a 20. I said yes so I could get a ten back. He then handed me 7$ out of the drawer and the three dollars I gave him back... then when I said no, I wanted a 10. He said "sorry, I didn't hear you". Dumb... then I get home and sit down to enjoy my m&m blast, take a bite and it's m&m and nerds. How the hell does that happen. I won't be going back anytime soon. Stupid and can't get the order right. read more

I live in Casa Grande. Ordered a number 7. Which is a Cony Dog with a drink, then ordered just a cony dog. The guy still had trouble. Then he had another person to take our order. Finally got to the drive-thru window and they hadn' made it yet. When we got it hardly had any chili on it... read more

Well, if I could give negative stars I'd give -5. Pulled in to grab some lunch, pressed the order button, screen acknowledges "Red button" activated someone will be with you soon. After sitting in my car 5 minutes waiting for the someone all I can surmise is that they didn't need my business, so I drove away read more

Over the last several months we have had Sonic 3 times and unfortunately each time it has been awful. Food is cold every time! Fries are cold and old tasting. So disappointing, this had been one of our favorite places to eat over the years but has just been a complete dissappiointment. I am not sure if it is management change or employee turnover? Please make improvements we really want to enjoy what your place has to offer. read more

Waited forever just to get a shake! The girl that came up to the car forgot to give me a straw and napkin and a cherry that was supposed to go on top. Maybe she wouldn't have a lack of oxygen if she took that stupid mask off (OUTSIDE) ...she'd be able to use her brain! Js read more

We ordered two milk shakes nothing but easy you'd think.... Took over 15 minutes and that was after the monitor said Jayden was on their way. I had to press the red button multiple times and when they finally brought the shakes out to us the only brought 1 straw. No customer service at Sonic. read more

We ordered a head the Nilla Banana shake 30 min later we received a vanilla shake & 10 min later still didn't have the correct one...wow

Went to get a caramel sundae. Can you believe it they don't have spoons. So when I commented and said you better get some spoons, the employee said "Yea my manager should be getting them any day now." This is an ice cream place and to not have spoons is stupid don't come here. read more

Sonic Drive-In - Would be nice if I actually had a spoon. - Burgers Near Me - Casa Grande, Arizona

If I could give less than one star I would. Recently moved out here and I'm not even exaggerating when I say every single time we have gone to this location, they mess up our order and we have been there at least 6 times I can count. One time we called about our order so they said they would remake it for us. We went back for it and it was even more messed up than the original burger we had ordered.. how do you mess up that bad?? Today we ordered again hoping for the best since it was 99cent mozzarella sticks and I'm fed up at this point.. the burger was disgusting and I asked for extra tomatoes on it and instead got half of one... what a joke. This location is just a mess all around. Don't recommend at all read more

Sonic Drive-In - Burgers Near Me - Casa Grande, Arizona

See all