I replaced a mobile order at 4:06 it said it would be ready at 4:12 we sat there for 17 minutes & my shake was melted because it had been sitting on the counter the whole time. they did remake it. But they wait until everybody's drinks are made to take them out to everyone at the same time. If you ask for your drink remade because it's melted they won't fill your cup all the way and they'll give you a drop of whipped cream. If you hate your jobs there's other ones out there! read more

The service here is usually speedy and the workers are extremely nice. Their ice cream is great and there are so many options for toppings. Sonic can be a little underrated when it comes to dessert options but they have several for pretty good prices. I recommend this location and appreciate the hard work the employees do. read more

The tater tots were good The frito chili cheese wraps are a joke Chicken slinger was good Bacon cheeseburger was good Didn't ask if we wanted any condiments and there weren't any in the package. Service is so so. Sadly I can't really recommend read more

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All of the staff were just the best! If we're ever in the area again, we will be stopping by just for the staff alone!

Came in today at about 9:40 and first thing i notice they have many cars waiting , second we are answered with the i e cream machine or shake machine is down , i ask how if my family had just came to order n they got shakes , she then changed her answer to she was cleaning it n it was going to take about an hour , the car next to us ended up leaving as well because of that reason . read more

Today is Wednesday March 23, 2022 time being 2:30pm Come to find out this location only had 3people working at this time and they were getting Patio, Drive-in and Drive-thru out the way like they were fully staffed. Idk if anyone is going to read this or even care but dang man This crew is one Hell Of Crew great Team Work. Even with the line at the drive-thru and Customers in drive-in they took my order when I pushed the button. They brought out my order and IT WAS EXACTLY WHAT I ORDERED. This crew of 3 deserves a raise!!! read more

I don't know why but Sonic's has some really great burgers . I love the double bacon cheeseburger so cheesy and hot and delicious

Im not sure if your employee with dyed hair and piercings on her face (just an obvious description of her no hate other than her attitude) is having a bad day but there's better ways to provide customer service other than "here" with a nasty tone and "what do you want?" like honestly a b**ch when I asked about my order. She should be corrected because I'm sure customers moods don't want to be ruined because of her. read more

I just realized the stars for this place and it's no wonder I went here and ordered a medium cheddar pepper and only got 2 in my order I was SOOOO UPSET the peoples seemed ok they didn't let my granddaughter use the restroom. This place is just ridiculous Never Again read more

I absolutely love sonic. I came here when I was just a little kid to get the shakes. I remember first time I tried them was in Kansas, Garden City. I fell in love with this place. Back then I remember they use to come to your car with skates, but I have come this this one twice and I haven't seen them do that. I love the style of this fast food place. It is very different than any other fast food restaurant I am use too. They have a drive-thru and drive-in. The drive thru is like any other drive-thru where you just drive up and order your food. The drive-in is a little different. You find a parking space and drive-in. There are menus on both sides of the windows. One of the them is a food menu and the other is a shake menu. They have so many shakes to choose from. You can even custom make one if you like. They make your shake anyway you want it. Just ask for it and they make it. FYI:They have happy hour after 8! I drove in to one of the spots and saw the menu. There was so much to choose from. Everything looked so good and mouth watering. I tried the Super Sonic double bacon cheeseburger with tater tots. When they asked me if I wanted fries or tater tots I knew I had to try the tater tots. They were bomb!!! My husband also really enjoyed the bite of my burger he stole. He chose the chili cheese hot dog and baja jalapeno hot dog. He gave me a bite of each and I thought they were so good. The food was amazing. We went on a busy night and there were a lot of cars. When I pressed the button it took them about 5 minutes to respond. I though it was broken, but when he finally responded he apologized for the wait. He took our order and was very nice over the speaker. We paid with a card and you just slide it under the menu and you are all done. The food was ready in about 15 minutes. Last time I came it was faster but like I said it was a busy night. The food was hot and it was so good. I will be coming back every chance I get. The lady that took our food was very nice as well. Great customer service and great food. What else can you ask for? read more

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The wait time on this place is unreal! It's like they are trying to piss people off. I was the first car in the drive through and ordered a chocolate milk shake, pretty basic. And these clowns took 20 mins to get it to me. By the time they served me a line of cars were in the drive through. The girl working the window practically threw the thing at me and slammed the window shut while she laughed and continued to flirt with the brotatochip in the back. You have a better chance of the watching a slug cross the road before these guys can make a drink. Save your time and go to a place that has better customer service. read more

I thought my first trip maybe was an anomaly with slow service. Went back today at 3pm on a Saturday afternoon there were 2 employees. Spent over 39 minutes in drive thru the car behind me left. I almost did but I wanted my drink. Get to the window they have to rering my order they are not ready. They tell me they only have two people on, well call your owner and tell them you are losing business. Why is customer service so hard? Then they get the order wrong.... why Sonic????? read more

Really slow service- waiting in drive-thru line for 2.0 minutes to order and they never did take our order so i pulled into a stall and pushed the button, 10 minutes later they finally took our order- which then took another 2.0 minutes to get. They also had some kids in the seating area that were related to one of the works that were cursing and spitting all over the place. not a family friendly place.. read more

This is the closest Sonic from my house and my daughter's school so when we feel like getting slushies, route 44 flavored drinks or midnight ice cream cravings, this is our go-to place. They serve half prices on some items when it's off peak hours and I always get sucked into it. :) This place is always with a customer specially during school hours specially students because it's close to a Stiern middle school. Servers are always nice and smiling. Never had an issue with this place so I'm definitely coming back....for more! read more

Sonic Drive-In - Menu - Fast Food Near Me - BAKERSFIELD, California

If I could give it no stars I would lol the person taking the order sounded like he hates this place & took more then 20 minutes to get our order to our car. Only 2 people working which is pretty much self sabotage cuz they should at least have 3 for the amount of cars that came through. NEITHER employees were wearing gloves or face masks (COVID time) the guy was handling money, preparing food & sending out food and NOT once did he wash his hands. TERRIBLE. I love sonic and was looking forward to eating but when I got our order a PUBIC hair was in my tater tots. The lady who brought our order was blonde the hair was black. Had no problem with her, seems like she's trying the best to do her job. The guy tho needs an attitude check cuz if homeboy is a a manager welp he needs some real work read more

Sonic Drive-In - Fast Food Near Me - BAKERSFIELD, California

Went today for lunch since I had been craving a slushee all week. Normally my service is ok when I've gone in the past at this location but today they took my order I asked for extra bbq . I get to the window and the girl who took my order ran my card. A different older blonde lady hands me my card back. She then hands me all my food and I look in the bag to see if extra bbq and there wasn't any. I waited til someone came back. About 5 minutes pass and I've already honked my horn, the lady who gave me my food sees me at the window trying to get someone's attention and she walks off... but after about 5 minutes the original girl who took my order came to me and asked what I needed. I said the bbq I asked for. I let her know the blonde lady ignored me. Keep in mind I was the only person at this location at the time. So customer service has dropped this review!! read more

Sonic is great! They always make the best food and drinks! Try the vanilla Dr. Pepper or Cherry Limeade! Chili cheese tots are also great! read more

Sonic Drive-In - Chili cheese tots - Fast Food Near Me - BAKERSFIELD, California

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First car there. Way after it opens. Pull up. Order a relatively small order (few burrito combos and 2 chili cheese wraps) and......get home and the shit is cold (I live less than 5 minutes away driving)....cold chili with cold cheese on my cold tots. Cold chili and cheese on my chili cheese wrap. On a positive note, the burrito was warm. read more

SOOOOoooo SLOWW!! How is this Sonics still open ??? And AFTER you wait 100 years for your food , your order is messed up !!! read more

I decided to take my kids to get some ice cream and was happy to see that they had a play structure in the facility but was very upset and unpleased to see the filthy tables and grounds in the play structure area ..... it's very sad because it is very nice for the kids to have fun .... I hope they get the situation under control for the future read more

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The service was horrible. The car hop made us wait to help us then when we got our order he messed up or order. Didnt give us fries we needed and but he still charged us the combo. Worst service ever. Dont come to this Sonic. read more

So normally I go and it really is pretty slow, but this Friday evening I had a great experience. I went through drive through and it was really quick and efficient. There were also a ton of cars parked, so I'm glad they were still pretty quick despite being busy. The young man at the window was very nice and helpful. read more

Would give this sonic 0 stars if I was able too. Worst sonic in Bakersfield. Placed an order for small fries and the #5 which I believe is the wrap meal. Afterwards I proceed to the window where I pay and they handed me my drink.. couple mintues go by and I'm still waiting for my food and there's now 2 cars behind me. Couple mintues go by and now 3 cars behind me and one of the cars honk (not my fault they havent gave me my order yet) so then I proceed to honk. Not one of the 2 employees there acknowledges the honks or me and continues to do whatever the other employee was doing. So finally I get my food right? Wrap looked like it was half ass done, fries and tots cold. Did taste the tots and they tasted like they were re-dipped in the oil to make them seem "fresh" asked for manager, and the manager said he made the food "fresh" but tell me why it tastes warm and soggy not fresh and crunchy. He did offer to remake the food but due to them already making me late to drop off my son to his grandmas and me going to work I could not go back. He informed me it was only him and the other girl employee working. Need more workers for morning if they seem to get a good amount of customers in the morning. Not satisfied. read more

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This place is always packed,under staffed they need more workers, they work hard to get you what you ordered. Their food is good but if you complain about it took to long get out and help them it's not n and out they don't have 10 people working there sometimes it's only 2 people making orders for 50, if you don't have patience make your own food these few people work hard to serve you.. show a little appreciation for what they do read more

I came with a group of noisy highschoolers, but they were still willing to be polite and offer us water napkins and get all 15 of our orders correct. This may not be a very clean place but I was happy that they accommodated us all especially Carly! Good job you guys keep up the good work! read more

Wow this is twice now... waiting for 20 minutes for my food... hire more employees already

I'm calling the health department tomorrow the food made us sick and tasted. " crazy left over old". We ordered the big dinner box with burger and hot dog. Both were scary af. Seemed like it was frozen then microwaved. Then refrozen then microwaved again. Also I noticed who ever ate this crap was on the toilet right after they ate including me, cmon ice cream. I get its fast food but find another way to prepare it so that's it's edible. In n out has no problem rolling through 25 cars in ten fifteen minutes. And their food is top shelf fresh. I will never eat here ever again. Stay far far away. Other places have real food . read more

Horrible . The mozzarella stick weren't cooked properly waited 10 mins in drive thru . They gave me the wrong slushee. read more

I'm not sure why Sonic even advertises where I live, because there isn't one for miles around. So those deliscious drinks and desserts are just a tease. So I finally got Sonic here close to my work. Just about every lime aid is so good! My favorite is strawberry and cherry. You have to go during happy hour for the best prices(I think it's like 3-6?). The food is just ok. I've only had a couple shakes, but those were good too! read more

So this sonic location is a little out of the way for most folks, but well known to the east siders. It is the same menu as the other places but has a more neighborhood feel. Even when the lines are a little long for drive through, they move it faster than Rosedale or 24th Street Sonics. The food is tasty and the drinks sublime. Cleanliness... not so much. Like all other Sonics, it seems the cleanliness inside the store is not a priority. I think this might be a regional or corporate problem. The staff are neat and clean, they are super nice every time I go there, but no one is cleaning the place. I have stopped ordering food here and just get slushies and other drinks. I want the food, but with the place so dirty inside I'm afraid to order the food. Sorry Sonic, but you need to clean it up. I want the food. I miss the food. If only I felt I could TRUST the food! It makes me sad because I love supporting businesses in my neighborhood. That Coney Dog looks like heaven on a bun but I fear the three day runs. Sorry folks if I got gross, but eww. Seriously. Eww. I hope someone from Sonic reads this because I don't think you realize customers can see inside your store and it is a dirty nasty mess. Not just this location either. It is all of the ones here in Bakersfield. Please clean it up so your loyals can start trusting the food and ordering it. I'll keep coming back and getting my drinks. When you clean it up inside, my Sonic peeps, I'll start with buying one of those Coney Dogs. read more

During the day this place is okay, but don't expect to get out of there in under an hour if you go in the evening. No matter how crowded it is their service at night is like molasses. It's been an issue for years, you would think they would have figured out a way to solve it by now. read more

I have ordered the double bacon cheeseburger from this location, on Niles street this summer. Three of those times I have received pickles and onions on the burger. I each time, I have requested "No Pickles and No Onions." Each time that I have ordered the burger with that request the worker feels the need to educate me to the fact that this burger doesn't come with pickles or onions. Yet it did. When I asked for them to remake the burger the staff at Sonic tell me that the burger isn't supposed to have ckles nor onions I know that . I specifically requested that. All I need is the burger to bremade as ordered. I am very disappointed to be given statements of obvious information or excuses (one time the manager blamed it n the new cook). A more acceptable response would be "oh no. I will fix this right away". It does not impress me for the worker or manager to blame something or someone. Just say that you will fix it An apology is not necessary but it wouldn't hurt. I'm almost out of second and third chances. read more

I had a strawberry banana shake and it was yummy until I ducked up a dead fly. ..it was GROSS ! Than when I walked into the place to get my money back the place stunk like crap. I mean poop ! And there was trash all over the floor..poor young kids that work there. They need to hire a new manager. The one there isn't doing her job..letting those kids work in filth !! read more

Used the mobile app to order from here, the app said "ASAP, be here in 5-7 minutes." I pulled up to stall 5 eight minutes later and didn't get my food and drinks for another 21 minutes! Got home and took my 3 items out of the paper bag and my order was completely WRONG! I paid for cheese on my chicken tender sandwich and had no cheese. I ordered the $2.99 Philly cheesesteak combo and substituted the tots for fries. I got a philly steak, sans cheese (steak and mayo on a hot dog bun) with a side of tots. My order was COMPLETELY wrong! I will never return to this sonic, and I will immediately delete my mobile app. This sonic drive thru deserves 0 stars. read more

I'm really disappointed that there is no zero star selection. The worst Sonic ever! I ordered my food inquired about the wait time ( for a large coke an child's burger) an the chick had the nerve to tell me 20 minutes. This establishment should just close because they can't possibly be making enough money!! read more

This Sonics is absolutely terrible, never fails, terrible service people are rude 20 minutes to take my order and 30 minutes to get my food and to top it off my order was still wrong... unbelievable read more

I was waiting at the drive through speaker for over 20mins until someone finaly took my order. There was a line of cars out to the street waiting. The wait was so long cars just ending up leaving. There're so slow there losing business read more

Yeah skip this Sonic at all costs. Ghetto and run down... definitely needs a remodel. And it the wait times are very long...just go to Frosty King instead. read more

I think not having a sonics by me and always seeing commercials on tv got me too excited about trying it and when I did it wasn't what I expected it to be. The burgers are nice and big and the tots are like any tots. Food does fill you up and there is a large choice of drinks. Would I ever drive far enough for a sonics? No read more

Sonic Drive-In - Fast Food Near Me - BAKERSFIELD, California

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Horrible! The wait here is ridiculous. If your going to have a drive up window and plenty of them and no in store ordering you need to staff up and be able to keep up. We always stop here on our way back from camping over Labor Day and it never fails they take forever to take and deliver your order. This year on top of it, they didn't give us our straws and order was wrong. Oh well, next year we will NOT be stopping by here on way home. Shame because kiddos love the shakes but they were melted and watery too! read more