This office staff has the worst customer service service, the lady in the front is confrontational…read moreand will hang up on a client. She lied about missed appointments leading to my husband not being seen, while given medications that now can no longer be obtained. One dr says one thing and the other says something different. Their level of care and compassion is really low. I will never recommend this office to anyone if they want a fighting chance at knowing what is wrong with them or even getting better.

Dr. Karnani and his staff go above and beyond for his patients and really becomes an advocate, and…read morea big help in managing autoimmune diseases. I feel like I finally have a voice. Thank you! I recommend him to anyone looking for good healthcare. This is an exemplary doctor.

My mom started seeing this Dr but she never had time to give her any test results. When my mom…read morepassed in January I requested her medical records I was told I could pick them up on a Friday but I had forgot so Monday when I called and asked if I could pick them up they told me no because I was not on her paper work to request her medical records which I know was a lie because I was on all my moms paper work so if anything ever happened to her Worst Dr. Ever would not recommend any Patel Dr.

Do not go to this place. I've never been treated this way by any Physician and I hope this never…read morehappens again and no one ever has to go through this. Veena Patel is a cold hearted robot it seems, that sits at her desk, types, doesn't look at you nor listens to you, then orders tests or exams. She then has you wait a month to come back just to get a result, type some more, and order another test. All the while, she never ordered the records for my surgery, writes incorrect notes, and fails to document the chief complaints. This is after making you wait 2 hours. When I complained that it seemed she doesn't care to listen to what I say, and doesn't have the correct information noted, and that I've had to repeat myself, she said I am dramatic, that she doesn't need to be emotional and sit and cry with me. She told me to find a Dr. that's emotional. That her job is to document (which even that she does poorly). She Gave me my records and told me to find a different Dr. I don't know how she calls herself a Dr. Not even a veterinarian treats animals like this. When I read the records she said she had performed many examinations falsely. I don't know how she is in practice. She's a disgrace to all Dr's who actually love and do their job. This speciality is dealing with the brain and clearly hers needs some help along with her cold heart. Please do yourself a favor and go somewhere else. Scary to know there's physicians like her out there just billing insurance and not really doing their job. Oh and to top it all off, the place is completely filthy. It looks like they never have it cleaned. So unethical. She has been reported.

Darshan Patel, was extremely disappointing. My 3 year old has Autism level 2 and was very patient…read morehowever he's non-verbal and grunts. Darshan was rolling his eyes and grunting back at my child. When I told him to if he could discontinue the faces toward my son and if he could change his tone as it was adding to the distress. he said "it's him not me and I have sensitive ears." WORST DR EVER

I'd advise to read others reviews.... I'm not really the type of person to complain. Others have…read moreconveyed my thoughts and experience with this guy

I don't even know how to put into words the level of disappointment in the lack of care I received…read morefrom this facility. I was so excited to make an appt here based on the reviews. The high desert isn't known for the best medical providers so I felt strongly this was the best place to get assessed for my sudden and intense neurological issues. I had called to make an appt with Dr. Nayyar and was told she was booked several months out. So I asked if there were any other providers who had an appt sooner. To my luck, they had a cancellation appt available with Dr. Zhang that following week. I went to the appt and immediately explained not only my current symptoms but my family history (which is unfortunately extensive) with connective tissue disorders, autoimmune disorders and Parkinson's. Within 3 mins of this appt starting, Dr. Zhang asked me "where did you learn these medical terms?" Which took me by surprise as I hadn't said anything that could be considered "medical jargon," I was simply using the medical names of my families' conditions. He then proceeded to accuse me of "googling issues" and said (and I quote) "You really need to stop looking stuff up on the internet. It sounds like you are just making yourself anxious." To which I responded, "I find that very dismissive doctor, I'm not simply googling things, I'm giving you the names of the conditions my family has and my current symptoms to help you understand my reason for the appt." This all happened before he had even evaluated me. Once I was actually physically evaluated, Dr. Zhang conceded that I did have a tremor and weakness that warranted both an MRI and nerve study. As I checked out of the appt and booked my follow ups, I mentioned to the front desk that I didn't feel happy with Dr. Zhang as he was dismissive of my concerns and would prefer to have follow ups with Dr. Nayyar, if possible. She said I should schedule my appts with Dr. Zhang so I have something on the books and that they would put a message in to Dr. Nayyar letting her know I would like to switch providers if possible. Two weeks later I got 3 emails saying all my future appts had been cancelled. Including my nerve study tests and follow up. There were no appts scheduled with Dr. Nayyar either. So I called the office asking for clarity and was told Dr. Nayyar got the message that I was unhappy with Dr. Zhang and they will no longer treat me at their office at all. All my appts were cancelled without warning and a letter would be sent by mail. I was not allowed to discuss it with any provider - just told to go elsewhere, while my MRI was already booked in a few days. I'm beside myself. I now have to start from scratch and likely go out of area, because I spoke up about feeling demeaned during my visit. This isn't how mature and professional providers treat their patients. I'm appalled and feel other patients should be aware of this unethical behavior.

Unable to walk correctly and do a heel walk, Dr Nayyar stopped me after I listed three symptoms,…read moredidn't inquire as to why I am on opioids and nerve pain meds and without reading my mri discs for a second opinion, she was quick to chalk my 5 mo neurological symptoms on stress from being a parent to three small children. The only thing stressful was seeing this woman. Just because a specialist is in the high desert does not mean they are worth your time.

Walked into a small -- but clean waiting room. Young lady that checked me in was amazing -- caring…read more& professional. Within 2 minutes I was taken back & initial treatment was done -- young lady was friendly & compassionate. Dr Ravi Patel took his time with me, listened & addressed my concerns/issues. Saw Doctor Patel five minutes later. More blood work, pain meds & follow up. (Neuropathy). Knowledge is power.

Terrible service everyone in the front desk is rude and disrespectful. No one knows the policy on…read moremedical records. Every time I call I get a different story. I've even walked in to the office and they are rude and I get a different story. That one star is for clean restrooms.

If you're looking for a neurologist who genuinely cares about his patients, look elsewhere. Dr…read more Gallegos is clearly ready to retire and has already checked out. He dismisses concerns, ignores lab results and test reports from other doctors, and seems more focused on doing the bare minimum than actually helping his patients. Instead of considering all available information, he makes his own rushed assessments--likely to justify brushing you off and avoiding extra work. If you or a loved one need thorough and compassionate neurological care, I strongly recommend finding a doctor who still has passion for their practice.

We like Dr. Gallegos alot ' my problem is with the office manager Leslie , I'll explain to her I…read morecalled the office at 8:00 this morning when I went to pick up the prescription at 4:30 she said they were still waiting for the doctor's approval . I was trying to explain to her the importance of her medication , her seizure medication . She was very rude and didn't care , according to her she was still waiting for the doctor's approval , and tried to tell me that another medication that she takes at bedtime was not approved , when in fact she's been taking the medication for 3 months now and the doctor knows about it . The conversation got a little heated and I told her this was BS , and she said I was cussing at her . I don't consider BS as a cuss word . I was expressing that I was upset because I felt like they dropped the ball on her prescription because they had all day to take care of it and they didn't . I felt like the office manager had no empathy , and she was very rude and unprofessional .

Dr Ravi is an amazing Surgeon I want to Thank Him and all of his helpers for caring enough to save…read moremy life he did the best sugary on my Brain he has given me a chance to live a way better life and to survive aneurysms I am looking forward to our follow up again soon Thank You All from the bottom of my heart I am so Grateful.

I wasn't very impressed. My wife was given Meropenem antibiotic, which she is allergic to, received…read morea brain injury, and spent three days in a coma. After an MRI and reviewing the X-rays with "Dr." Ravi Patel, I asked him about the gray shadows on the X-ray and his response was, "I don't know ". I asked several other related questions and again, his response was "I don't know ". The ink is still wet on this person's diploma. I was not at all impressed. We haven't been back since. If I could leave with no stars, I would.

Noel C. Bernales, MD had two run ins with this guy and there will not be a third. Both times he…read moreprovided off the wall diagnoses both proven wrong, WAY wrong.

Had 11:30 appointment. I should up respectfully earlier and it almost 1pm. I have a business with…read moreclients . And my time is important. Why make appointments if you can't keep them.

Writing another review because not only did I wait over 2 hours to be seen for a 2 minute visit…read morewith Dr B. Patel I now realize after I got my blood drawn and received the results she didn't listen to a word I said and put in an incorrect order for the labs I requested. I called their office 17 times to attempt to get the correct labs put in or another appointment but they declined all of my calls so I had my mother call and put me on a 3-way phone call and of course they answered her number first try but still couldn't do anything to help me. I had to find an urgent care physician to help me get a second blood draw appointment for the panels that I needed and complete the physical that Patel denied to do for me and therefore had to pay out of pocket for what Dr. B. Patel was supposed to do. I am switching doctors immediately and reporting Dr. Bhairavi D. Patel to the board of medicine and I suggest anyone who had the unfortunate luck of getting either of the Patels as their primary care physician to do the same.