I really enjoyed working with Pala Brothers when I decided to make some major furniture changes in…read moremy apartment. I worked with Lori, and she was wonderful. After visiting my home, she immediately had a great sense of what would work well to update and enhance my space. Her suggestions were perfect, and I am so pleased with all of my purchases. Yes, you may pay a little more at Pala Brothers, but you are getting the best quality. In my case, I am confident that I chose pieces I will never get tired of. I know I will have this furniture for many years, and I believe it will remain just as beautiful as the years go by. I also really appreciated the personal attention and service I received. It was a wonderful experience working with several family members from beginning to end.

I had a small issue with a chair that I purchased from Pala Bros. Lori Pala and her amazing staff…read moreaddressed the issue immediately and fixed the problem. For anyone who is looking for quality furniture and exceptional customer service, Pala Bros. is where you need to shop. They truly care about their customer!

This is a fantastic store with all sorts of different stuff you won't find anywhere else. It has…read morealways been a great go to place when looking for that eclectic thing for someone. The staff is great and it's a store that's been around a long time in a shopping center whee a lot of places come and go. I'm glad to see them thriving.

Very professional interior designer helped me with my choices to update my living areas…read more Highly recommend Diane Ten Broeck! She is thoughtful, attentive and cheerful, it is a pleasure to work with her.

My experience was fantastic. I'm very happy and satisfied with the furniture which I bought on…read morefantastic / fabulous sale. I really don't understand. why some people have not said great things. I am very very picky and their sales help was incredible, service, delivered on time, perfect! I can't remember the last time said perfect. Lastly HUGE shout out out to the movers! They were the BEST. Seriously. The BEST. They were super friendly, helpful, kind, careful not to scratch anything, extraordinarily professional. I can't say enough... you couldn't ask for more.

I purchased a living room set from Bob's Brandywine Del. location a few years back. At the time I…read morepurchased an extended warranty believing it was from Bob's but later finding out it was from a third party company Guardian. My Love seat broke within the first year and was covered by the MFG. warranty , the recliner on my sofa broke this month. I called Bob's to repair it and they referred me to Guardian since it was after the 1 yr warranty. Guardian denied my claim even though it was covered in their warranty . I complained to the BBB and Bob's still refused to honor the extended warranty saying it the third party responsibility, I urge anyone buying furniture from Bob's to think twice they will not honor their commitment to their customers and continue to do business with a third party company that doesn't honor their warranty

I got a call when my furniture was going to be delivered She ask for my name provided same ask…read morewhere she is calling from wouldn't say. This is customer service wow. Then got text message it it was delivered ask where? Provided address and called customer service no satisfaction other than I had to wait an additional 3 days. Wow but you want the money I paid. I had to waste my time.

Purchased custom Stickley furniture pieces, two chairs and a couch with the help of an in-house…read moredesigner. They came as expected, flawless, and will use them again. This is the only place I know about in the southern Delmarva area that has quality furniture. The staff is helpful without being pushy - nice balance. To save yourself some time, go to Mitchell's first. By the way, the Stickley couch is incredibly comfortable.

Nice people and beautiful furniture and decor!! Would highly recommend this business!read more

Second time using Martin & Calloway. Asked them to build a custom banquette to match our kitchen…read morecabinets. Results speak for themselves. Very professional team. They take pride in their work. Great communication. Trying to find other projects in my home for them to work on next.

From the owner: Kitchen cabinet refacing, custom cabinetry, interior doors, moldings and trim, furniture and…read morecabinet repair.

I reached out to Casual Marketplace to see if I could add a piece of additional furniture to a…read moreprevious purchase that I had already made with them three years ago. Stephanie was amazing she went above and beyond to help me! The company was in the process of discontinuing the set. Stephanie was able to find two pieces left from the set For me!! I'm Sooooo grateful for her outstanding customer service!!

I love this store. If you want to buy quality furniture at a good price, you need to check out this…read morestore. Yes, you are going to pay more for furniture and umbrellas than at Lowe's or Home Depot; however you will find beautiful, durable products from high-quality manufacturers. I have shopped here for various items including Xmas trees. The staff is fabulous and the service is equally good. I have only seen customers treated with respect. I am thrilled with the furniture we have purchased and happy to support local small businesses.

We bought a microfiber sofa from Raymour back in 2007 (For about $600) and got very good use out of…read moreit, so we headed to this location (Yay for no-tax in DE) but wound up buying elsewhere. Decent prices - and our sales lady (Shelly??) had been there for years and was so helpful. We wound up buying somewhere else solely due to price. We'll let you know what happens.

We like the couch we picked out. The salesman was fine, and the delivery men were also fine. The…read morebig problem was with customer service. The first couch they delivered had holes in it, and it was nearly impossible to schedule the delivery of the new couch. We'd call, and they'd say they'd call us back in an hour, and it never happened. We practically had to force them to deal with us by calling repeatedly until they finally scheduled the delivery of the replacement couch. For this reason, we cannot recommend this store and will buy our furniture elsewhere in the future.