I had a small issue with a chair that I purchased from Pala Bros. Lori Pala and her amazing staff…read moreaddressed the issue immediately and fixed the problem. For anyone who is looking for quality furniture and exceptional customer service, Pala Bros. is where you need to shop. They truly care about their customer!

My daughter bought beautiful dining chairs from Pala Brothers, and she raves about the quality and…read morethe service.

This is a fantastic store with all sorts of different stuff you won't find anywhere else. It has…read morealways been a great go to place when looking for that eclectic thing for someone. The staff is great and it's a store that's been around a long time in a shopping center whee a lot of places come and go. I'm glad to see them thriving.

My experience was fantastic. I'm very happy and satisfied with the furniture which I bought on…read morefantastic / fabulous sale. I really don't understand. why some people have not said great things. I am very very picky and their sales help was incredible, service, delivered on time, perfect! I can't remember the last time said perfect. Lastly HUGE shout out out to the movers! They were the BEST. Seriously. The BEST. They were super friendly, helpful, kind, careful not to scratch anything, extraordinarily professional. I can't say enough... you couldn't ask for more.

We ordered a custom sofa from Sheffield with COM fabric. All dimensions of the sofa were clearly…read moredelineated on the order form, carefully reviewed by Sheffield, and signed off by Sheffield and us. The sofa was delivered with the correct fabric and looked good. However, we later realized that the chaise portion of the sofa was 3 inches narrower than specified on the order form. Instead of being 39" wide (interior) it is 36" wide. Sheffield has refused to do anything to make the order match what was specified, what they agreed to, and what we paid for. They claim that being 3" narrower is "within spec" and maybe a result of the fabric pulling it narrower. The fabric!?! Pulling a wooden frame in 3"?!? An absurb dodge to avoid their cost to rebuild the sofa as specified. Sheffield did not stand behind the contract that they signed to deliver quality furniture.

We had an outstanding experience at Bob's Furniture thanks to Sidney and Taylor. From the moment we…read morewalked in, they were welcoming, knowledgeable, and genuinely focused on helping us find exactly what we needed without any pressure. The price was so affordable! They took the time to answer all of our questions, explained options clearly, and made the entire process smooth and stress-free. Their professionalism and friendly attitude truly set them apart and made our visit enjoyable. If you're shopping at Bob's Furniture, ask for Sidney and Taylor you won't be disappointed!

I put this review in line for Bob's lol…read more As a homeowner for over 25 years, I have never experienced anything like what I dealt with this morning with Bob's Discount Furniture. We were scheduled for a delivery and received multiple SMS updates showing the drivers' distance and expected arrival time. Despite this, our Ring camera never activated, and neither my husband nor I received a phone call indicating that the delivery team had arrived. When my husband attempted to call the number provided for "Jose," who had been texting delivery updates, there was no answer. Shortly afterward, we were informed that our delivery would need to be rescheduled--seven days out--with no refund for the delivery fee, despite the failed attempt being no fault of ours. After speaking with three different managers, the customer service we received was consistently poor. We were offered only a $100 credit instead of the full refund we requested for the delivery charge. In researching further, I've now learned that this type of unprofessional behavior is unfortunately common for Bob's Discount Furniture. Needless to say, we will not be returning as customers. We can only hope the furniture quality is better than the service we have received so far. If you value reliability and professionalism, I strongly recommend shopping elsewhere--Raymour & Flanigan or Ashley would have been the better choice in hindsight. Stay away from this business! Update: No delivery attempt based upon review of the home security system camera!

Nice people and beautiful furniture and decor!! Would highly recommend this business!read more

I can't recommend them enough. We bought a beautiful coastal inspired slipcovered sectional off…read morethe floor. They had the best quality furnishings in the area and the prices were inline with workmanship. Pat our sales person was friendly and helpful. We had it delivered in one week!!! Ask what is available off the floor......

Second time using Martin & Calloway. Asked them to build a custom banquette to match our kitchen…read morecabinets. Results speak for themselves. Very professional team. They take pride in their work. Great communication. Trying to find other projects in my home for them to work on next.

From the owner: Kitchen cabinet refacing, custom cabinetry, interior doors, moldings and trim, furniture and…read morecabinet repair.

I reached out to Casual Marketplace to see if I could add a piece of additional furniture to a…read moreprevious purchase that I had already made with them three years ago. Stephanie was amazing she went above and beyond to help me! The company was in the process of discontinuing the set. Stephanie was able to find two pieces left from the set For me!! I'm Sooooo grateful for her outstanding customer service!!

I love this store. If you want to buy quality furniture at a good price, you need to check out this…read morestore. Yes, you are going to pay more for furniture and umbrellas than at Lowe's or Home Depot; however you will find beautiful, durable products from high-quality manufacturers. I have shopped here for various items including Xmas trees. The staff is fabulous and the service is equally good. I have only seen customers treated with respect. I am thrilled with the furniture we have purchased and happy to support local small businesses.

We like the couch we picked out. The salesman was fine, and the delivery men were also fine. The…read morebig problem was with customer service. The first couch they delivered had holes in it, and it was nearly impossible to schedule the delivery of the new couch. We'd call, and they'd say they'd call us back in an hour, and it never happened. We practically had to force them to deal with us by calling repeatedly until they finally scheduled the delivery of the replacement couch. For this reason, we cannot recommend this store and will buy our furniture elsewhere in the future.

Terrible company. Customer service is the worst. they delivered a bed and nightstands that appeared…read morein good condition. after they left, placed the mattress on the bed and the bed is 6 inches longer than a standard queen size mattress. Overall quality and design of the bed is substandard. Contacted customer service to make an exchange, they flat out refused. purchased furniture from them before, but the first time I have an issue. They flat out told me once you sign for it, you're stuck with it. This will be my last purchase from Raymour & Flanigan!!!