they were supposed to get back to me but never did return the phone call or email. I am still…read morewaiting for an email or phone call from them but its been over 3 weeks

San Lorenzo has been my go to place for home remodel projects over the past 25 years. I usually…read morefrequent the store on River street and the service is just what I need. Informed people who guide me and help me if I have a question or unique fix it issue. Home Depot may be a bit cheaper but this is my store and the people make the difference.

Great wood and at least mediocre customer service in the yard…read more Still the best around, but people working there need to care more

Prompt, professional, polite, courteous. Hector was very proactive and helping me finding…read morediscontinued tricks, cutting it and loading it into my truck. It was the best service I've ever had at a lumber company. Thank you Hector I wish I could give you 10 stars. Ron

You could improve by not wasting my time…read more Arrived at 3:15 pm today to purchase an item I called ahead for. Posted store hours are weekdays at 4 pm. Thought I'd shop local and not be the minute man at 3:45 pm. "Sorry we closed early." Yeah I get it, rainy day, but I have cash. "Oh we closed everything up, do you have an account?" No I don't - "sorry we can't help you." Just change your closing hours to 3 pm then, . . . or have your employees honor your posted business times. I wouldn't be writing this specific review if this was a one time occurrence. Pleasantly over it, buying online. Shipping fees, don't care.

The customer service SUUUUUUCKS. They are abusive to Misty. They make everyone's life more…read moredifficult and are incredibly rude -- to the point of being confrontational. I mean, I get it, service jobs aren't easy but these guys are just miserable and make everyone else who calls for good business (we're talking contractors who spend $10K in one order) feel miserable, too.

These guys always some great choices of wood to choose from! I recommend you go check them out for…read moreyour next project!

Direct and to the point... I came in knowing what I wanted…read moreand was inquiring if they could provide They could / did / covid+ Thank you

Great service! I needed to replace some tiles that I bought from them 10 years ago. On a lark, I…read moredecided to check with Chris to see if they were still available. He worked with his distributor to find me a box of the now discontinued tiles. Saved me a lot of headache! Really nice to work with and very helpful!

Great staff, selection, price. Shawn was really helpful working through a few challenges on my…read moreproject, brainstorming ideas and even got me some advice from a pro installer for a specific condition. Shawn was always quick to respond to phone calls and emails. TwoStone is my go-to tile shop in Santa Cruz.

I highly recommend this company Nima worked with me to…read morecomplete a whole apartment in just 2 days as it was a time sensitive project He was extremely professional and went out of his way to help me He is also a great communicator and kept me informed at every stage of the proceedings Thanks Nima! Fiona and george

I needed some 3/4x2-1/4 red oak strip flooring to replace some damage in an existing floor. Georgia…read morewas very helpful. She searched their inventory for some material leftover from a recent job. She found exactly what I needed, and saved me from having to order a full bundle. Since these were leftover and a very small amount Georgia's boss said "Merry Christmas" no charge.

Haven't completed our project yet, but our experience with Mission Tile has been exceptional!…read moreI don't enjoy shopping so the very knowledgeable staff was so helpful to make my purchase speedy and easy. They took the time to show me edging styles for my backsplash and find the best color of grout. I was very happy that they took the time to show me my tile with the metal edging our tile parson suggested as compared to matching a matching pencil edging that was available for my tile. I was so pleased that they took the time to educate me and make a decision I was happy with. I ultimately chose the matching edging vs the metal. I really appreciated all the time they spent educating me on tile edging and ultimately chose the matching edging. Thanks all!

Megan and Tatiana were so very helpful with picking out tile and helping us decide what to choose…read morefor Schluter and how much of everything we would need. Couldn't ask for more, thank you very much!!

Las Animas arrived on time, with the exact concrete mix we ordered for pumping. The driver knew our…read morepumping contractor (Kim's Concrete Pumping, great service!) so they worked together well. Happy customer.

these are guys are awesome. did 2 medium sized pours in a difficult to access area. they go out of…read moretheir way to make it work.