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Somerset Apartment Homes

4.2 (153 reviews)
Open 10:00 am - 5:00 pm

By appointment only

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Damaged baseboard from vendor shampooing the carpet.

I continue to have issues at this place. A month ago I found a giant cockroach in my shower. There are a bunch of rats living in the garbage area. And I even saw a bat hanging out my neighbors apartment for a couple days. There also continues to be issues with communication and getting anything done here. The team also had vendors come stretch the carpet recently and shampoo it and they caused some damage. There's a missing chunk of carpet now, and they damaged the baseboard. One of the workers even got dirt all over my dining room chair so the other one used the shampooer to clean it. It sucks that no one knows how to do their job nowadays. Can't wait to move out next year. It's unfortunate because I love my apartment but the complex is dirty and management and their vendors are terrible.

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6 months ago

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Irvine Company

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9 months ago

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Irvine Company

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2 months ago

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7 months ago

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Irvine Company

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7 months ago

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Irvine Company

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5 months ago

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Irvine Company

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6 months ago

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Irvine Company

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9 months ago

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4 months ago

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Irvine Company

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9 months ago

I'm a resident at somerset, and Zack just just came and fixed our dryer in a flash. Super nice and professional guy!

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Irvine Company

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1 year ago

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Irvine Company

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4 months ago

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Irvine Company

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11 months ago

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Irvine Company

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5 months ago

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5 months ago

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6 months ago

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1 year ago

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9 months ago

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1 year ago

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1 year ago

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1 year ago

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1 year ago

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1 year ago

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1 year ago

Zack was efficient, professional, and got the job done. Approachable and easy to talk to. Really appreciate all his help.

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5 years ago

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2 years ago

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2 years ago

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2 years ago

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5 years ago

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2 years ago

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3 years ago

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6 years ago

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2 years ago

Facilities crew here is the best!!! AC broke last night and Matt just finished fixing it. Thank goodness!

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Irvine Company

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2 years ago

Matt is an exceptional technician who consistently delivers top-notch service. Efficient, reliable, and always goes above and beyond!

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3 years ago

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5 years ago

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5 years ago

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2 years ago

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2 years ago

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6 years ago

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Page 1 of 4

Ask the Community - Somerset Apartment Homes

My husband is a smoker, we usually use air purifiers in our living room where my husband smoke so we won't bother our neighbors, at our current apartment so does this apartment allow smoking in?

Thank you for reaching out! Somerset Apartment Homes is a smoke-free community.

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Review Highlights - Somerset Apartment Homes

Ryan, the manager, is always very professional and Melisa always takes extra time to fully explain things.

Mentioned in 11 reviews

Read more highlights

Paloma

Paloma

(57 reviews)

Been living in the Paloma apartments for close to two years now. Wanted to recognize how awesome…read moretheir maintenance team is. Anytime we put in a work order, they're here either the same day or the next to fix the issue, and we've never had to worry about getting someone out here! Thank you to Ricardo and the rest of the maintenance team!

I'm really conflicted writing this because my boyfriend and I actually like our apartment and the…read moreoverall vibe here, but the amount of misinformation we've dealt with in just 4 months is honestly unacceptable. When we were apartment hunting, a huge selling point was being told that each leaseholder would get 7 guest parking permits a month. It sounded like a decent plus to the nightmare parking situation (virtually no guest spots or street parking in general; $150/month for an extra parking spot with a year-long waitlist). Instead, we found out the leasing agent completely LIED to us--it's actually 7 permits PER household, not PER person. I know we did not mishear this during the leasing process and that we were explicitly told we would receive 21 permits in total for the 3 leaseholders we had for our unit. When I brought this up, management admitted we were lied to, but they didn't even offer a single solution or credit for the $10-per-pass fee we're now stuck with. It feels like they'll say anything just to get a lease signed. The lack of communication between the office and security is just as frustrating. I've been kicked out of the "24-hour" business center TWICE by security because they weren't told the correct hours. I actually had to email a leasing agent myself and show the security guard the email on my phone just so she'd believe me--and even then, she took a photo of it like she still didn't trust me. It shouldn't be the resident's job to train the building's security on their own amenities! On top of that, we've already had to re-sign our entire lease two months after moving in because the office messed up the numbers on the original documents. While the unit itself is modern and I appreciate the gym and the package lockers, the "unseen"parts of living here are exhausting. The fire alarms go off at 3 AM for no reason, the power has flickered out multiple times, and it took around a week to get a working microwave when ours died. I still have 11 months left on my lease, and I'm genuinely worried about what else was a lie or what else will break. I'm mostly upset that they admitted we were lied to by their agent and took no action to make it right with us. If you're looking to move here, I'd suggest getting every single promise in writing, because their verbal word doesn't seem to be honest. I will keep this updated.

Serena Vista Apartments - Welcome to Serena Vista in Fountain Valley, CA

Serena Vista Apartments

(107 reviews)

Shout out to Serena Vista--office staff, maintenance, grounds, and management--for this community's…read morefriendly atmosphere and efficient upkeep. They work hard to maintain and upgrade units. Many have in-unit washer/dryers, and refrigerators are now included as well. What a plus! A few lucky residents have private yards, and everyone enjoys the upgraded pool and gym, as well as a small dog park on the premises. Serena Vista is family and pet-friendly, and many of the residents have lived here for nearly a decade. We stay for a reason. We love it here. The entire property has been newly painted and landscaped recently. SV is secluded from busy streets and freeway-close. It's the best of all worlds!

I lived here from 2019-2025 and I absolutely loved it. Staff was amazing Shout out to Ruth who…read moreunfortunately no longer works in the office. I initially lived in one of the outer apartments right next to the garages/dumpsters, but moved to an upstairs unit that was in the middle of the complex, Unit J1. Highly recommend both upstairs and middle complex because of the foot traffic and garages opening and closing. The walls are thin, that's just apartment living. Luckily I got one neighbor who was never home and my downstairs neighbor didn't mind my clogging practice. Really convenient having both in unit washer and dryers and multiple laundromats around. I never had an issue if I wanted to wash my duvet, the were never full. They also have a filtered water bottle filling station in the laundromat over by J1. Not sure if they have them in the others in the complex. (you're welcome). Sometimes I drive by just to reminisce on old times. The only small issue I had was with my deposit. When I moved out they tried to charge me for a cleaning fee, but I left my place spotless. Management companies in CA can charge a cleaning fee, but only to restore the unit to the same level of cleanliness it was in at the start of your tenancy. They cant cover "ordinary wear and tear". I ended up getting it refunded no problem, but just something to watch for.

Somerset Apartment Homes - apartments - Updated May 2026

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