The Fireplace Guys were able to fix my fireplace quickly and efficiently. I would definitely hire…read moreagain!!

I can recommend The Fireplace Guys with zero hesitation. He is personable, thorough, highly…read moreknowledgeable and above all - fair. He's a straight shooter . Tony's company was my second appointment regarding the inspection of my wood fireplace. The first overlooked many things including issues that risked my health including the boiler flue and crock.Tony came out and checked/inspected my systems.They found profound defects due to a previously unknown fire at a my recently purchased property. Was it not for Tony's professionalism and thoroughness, I may have been at risk. He gave me a quote I found more than fair, did the work in a very timely fashion, and was completely fair and compassionate. I will use him again, and you should too.

We used this company in 2017 when we first bought our home in Annapolis, to service the two gas…read morefireplaces, when the propane was first reconnected. Last year, I had noticed some problems (noise, stopping & starting) with the fan blower, and this year, we knew we needed a repair. I finally found their phone number and scheduled an appointment. Their office & scheduling functions are very professional. Rob came out today, right on time, and replaced the fan blower assembly. It is much quieter now. He explained everything as he made the repairs, and now we are all set up for the winter holidays.

Every so often you come across a service that makes you realize this is how it's supposed to be…read more Easy to schedule, confirmed and showed up on time, made efficient use of time and reasonably priced. Rob is obviously knowledgeable and patiently explained things to me. He did a thorough and meticulous job. Unquestionably our go to for gas fireplace service from now on.

timely rapid and effective.... Took pictures before starting to show the difference in the…read morechimney.

Absolutely horrible experience with Clean Flow. They came out to repair the starter on our gas…read morefireplace and said the unit needed cleaning. After servicing it, they failed to put the logs back correctly and left the flue closed. Within hours, soot blew throughout our entire house. Black soot covered walls, ceilings, upholstery, linens, and furniture in nearly every room. The damage was catastrophic. We had to go through our homeowners insurance because the cleanup costs exceeded $60,000. The restoration required professional soot remediation, sealing and repainting walls, cleaning all upholstery and fabrics, and extensive cleaning throughout the entire home. What made this even worse was the company's response afterward. They would not provide the business owner's information or their business insurance information, and they took absolutely no responsibility for the damage caused by their work. We were left to handle the nightmare ourselves.

Mr. Buchanan's service is great. He he replaced our AC in our guest home at a very responsible…read moreprice. Best out two other quotes hands down. He also recently replaced the fan in our main home. He's very responsive and always on time. I highly recommend his service.

Very very poor troubleshooting skills. He Explained to me that my a/c wasn't cooling properly…read morebecause humidity levels are increasing in the world. Collected his service call fee and went on his way. Called a highly rated big company and was diagnosed as a bad TXV valve. I had Bad experience with Buchanans HVAC and feel that others should know. Attached is my receipt that he provided me. I removed my personal info.

Duct cleaning was complete. The work was done professionall. The gentleman were very friendly and…read moreexplained everything. Even photos were shown! I highly recommend them!!!

great team came out! very friendly! Did everything I asked and even answered my random questions…read morewhile working! highly recommend!!

Not helpful. Was advised to "just watch you tube" when I asked how this works. And it was put back…read moretogether improperly as you can see by photos. And to top it off, it's not working. $275 in the crapper.

Once again we can't praise this store enough customer service is outstanding and the price of the…read morepellets you can't beat it, We Love This Place! My wife and I come here at least 3 times in the winter for the best pellets! They last longer and burn slow

If I could give Chimney Discounters, LLC six stars, I absolutely would!!!! My experience with this…read morecompany was outstanding from start to finish. We needed a new chimney liner and a new chimney damper with a top sealing cap (to keep out pests) installed in a chimney that hadn't been used in over 50 years, and from my very first phone call, I was impressed by their honesty and professionalism. Instead of trying to sell me unnecessary services, they took the time to listen, offer thoughtful guidance, and recommend exactly what was needed--nothing more. That level of integrity immediately earned my trust. Mr. Thomas was incredibly knowledgeable and made me feel completely at ease. It was clear right away that he truly understands chimneys and takes pride in his work. From the initial inspection through the completion of the project, he and his team were consistently punctual, courteous, and professional. What stood out most was how thorough and patient Mr. Thomas was throughout the entire process. He carefully explained everything and never once seemed bothered by my many questions--he and his assistant took the time to make sure we understood each step. Overall, this was one of the best service experiences I've ever had. Chimney Discounters, LLC exceeded my expectations in every way, and I highly recommend them to anyone looking for knowledgeable, honest, and top-quality chimney professionals.

Wonderful experience from start to finish. Very friendly, professional, clean and quick. Very…read morereasonable.

We were able to schedule R & J Quality in a good time. Rene was able to diagnose the problem with…read moreour gas fireplace. Problem fixed at a very good price.

The workers were very clean, picking up after themselves as they worked. The actual performed was…read moregreat, tested stove and was working before they left.

12/19/23 - Fire-Safe Chimney Sweeps G.T. Clift Inc. MHIC #65416 - DO NOT TRUST OR USE THIS COMPANY…read more Do Not Trust Fire-Safe Chimney Sweeps G.T. Clift Inc. MHIC# 65416 nor its owner Gary Clift. Fire-Safe Chimney Sweeps, G.T. Clift Inc. is wholly dishonest, does not complete the work, will not return to correct their incomplete work, and blocks your phone number(s) when you attempt to work with the owner (Gary Clift) to receive a full refund or complete the service. First Warning Sign - Will not accept Credit Cards for services. With a Credit Card, you can dispute the Charges. Fire-Safe is then required to either complete the services or have the Credit Card Company refund your payment. In my case, I am out $475 (Check). I contracted with Fire-Safe to clean my chimney on 12/7/23, only to have the smoke back up into the house an hour after they left the home. I called Fire-Safe (Gary) immediately (12/7/23), Gary stated he would call back that afternoon, but there was no call Back as of 12/18/23. I attempted to call Fire-Safe on 12/18/23, to find my phone number Blocked by Fire-Safe. Second Warning Sign - When you call the Owner 'Gary' they Block your phone number on all their lines. Blocking the call is evidenced by the call going directly to voice Mail on the first ring. Clearly, there is no expectation of a 'Return Client'. When you call from a phone number Fire-Safe has not blocked, they answer immediately or quickly return the call. Yes, this is real and occurred on 12/18/23. Gary returned a call from my work phone within one minute of calling. Gary said he would call me back the following day (12/19/23) however, Fire-Safe has now blocked my work phone and will not return the call. Third Warning Sign - I spoke to Gary on 12/18/2023, he lied to me claiming Maryland Law prohibits Chimney Sweeps from going on a roof to clean the Chimney Cap. To verify Gary's assertion of a Law or Regulation against servicing the Chimney Cap at the roof end of a Chimney, I contacted the Maryland Department of Labor (MD-DOL) that regulates Maryland Chimney Sweep Contractors to ask if this was a Maryland law or regulation? The MD-DOL Employee stated that the Chimney Sweep was not being honest, that there is no such law or regulation, and to stay away. Sadly, this advice is too late for me. If you are reading this, it is not too late for you and your wallet. As of 12/19/23, there has been no response or contact from Gary Clift or Fire-Safe, and my 2-phone numbers remain Blocked. I will call from a new phone number to inform Gary and Fire-Safe of the Maryland Home Improvement Commission Complaint, the BBB Complaint, and Social Media Reviews we are posting in hopes others will not experience our loss of $475, an incomplete job, and how Fire-Safe has rendered our wood stove unusable until I pay a reputable Chimney Sweep to properly complete the work.

I am in the process of buying a house with a short inspection deadline. Of the local companies I…read morecalled, they were the only ones who were able to fit me in the day after calling them. I later found out that they had to move their schedule around to fit in my request. The day after the inspection, I had some follow-up questions. The dispatcher was able to answer my questions quickly and understandably.