Great value but better prices on Amazon . Professional staff and very friendly. When you need help…read morethere is always someone available for answers

Friendly service and good deals! The woman was very helpful while we picked our selectionsread more

This shop is a bit on the smaller size compared to some of the "adult super stores" you sometimes…read morefind along highways, however the selection and variety of links was still reasonable. Plenty of women's lingerie but some men's lingerie too. Bondage stuff, plenty of dildos, vibrators, cock rings, and anal gear. A small selection of strap-ons and packers. Lube and condoms, of course. Pocket pussies in many configurations. We didn't spend any time in the back section (porn is not our cup of tea) but we could tell there were lots of DVDs to choose from. Truthfully we've been peeking our head into a lot of sex shops along our road trip, but this one was the first one we actually found something new and desirable to add to our collection (a strap-on dildo that in place of the typical suction cup end instead has molding meant to interact well with female genitalia and provide pleasure during the act). I was extra delighted when it rang up on sale for 50% off! Must be my lucky day! The employee working here was friendly and in a good mood, greeting us on entry, asking if we were looking for anything specific, and letting us know we could ask if we needed any help. It was appreciated! There's also a kick-ass mural outside for fun photo ops!

It was a bright and sun-shining day when a lark called the transpo to swing into the parking lot of…read morethis establishment. Mind you, while not a prude, this is a place (or anything similar) neither I nor the little lady ever set foot in. However, said lark sang loudly as curiosity and anxious excitement buzzed about. Admittedly, there was both intimidation and trepidation in us both as we quickly became overwhelmed with what-was-what-and-where, but gathering up our "adultness " we pressed Lisa for some help. She immediately and enthusiastically shared the layout of the store, pointing out which gadgets and gizmos beeped and bopped what-when-and-where. She was very open about everything and fostered a fantastic laid-back air of confidence. Based upon recommendations the credit card transaction was done, bag was stocked, and there was an even higher vigor of the night-to-come (pun intended). Let me say, Ms. Lisa's recommendations and insight were not hyperbole - they were spot-on and the levitation was achieved, as advertised! So, if ever you were curious, liberate yourself and take solace in a joyful individual providing joyful outcomes to patrons of this location - Ms. Lisa will not steer you wrong.

Service, sales, wide size (A-M) selection and color choices too! Diverse employees with helpful…read moreadvice and great customer service for a full out experience. Looking for something different? They have that too!

I can't say enough good things about this place!…read more The custom bra fitting made for a real treat when my lady came back with a variety of items in different styles! She was personable, friendly and really listened to what my needs were! I walked out with 7 bras and 2 underwear and my bill was HIGH but well worth it! Remember: NEVER WASH YOUR BRAS IN A WASHING MACHINE. Place them in a bucket of soapy water and let them sit then rinse off or wear them in the shower and wash them that way and air dry! Never wear the same bra 2 days in a row! Rotate, rotate ROTATE. I don't live in Memphis but this was the main reason we came to visit! We will be back!

I went to Soma looking for new bras. The service was great! They measured me and gave me…read morerecommendations after I told her what I was looking for. She gave me recommendations and even went to the back to pull items for me to try on. She was very kind and patient. I highly recommend trying out Soma. They had a great selection and tons of bras in my size to try on. The prices were not bad either. Some styles had buy one get one free. I will be back for some pajamas soon!!!

I spent over 300.00 on underwear at Soma Germantown, TN. I bought some items on sale and many were…read morenot to say the least. I bought 3 bras at full price in June of 2025, and they are coming apart. I called and they say, oh it's past 60 days so there's nothing we can do. Well, you just lost a loyal customer. I will tell everyone else not to purchase here.

Terrible customer service…read more Google says they close at 9. I walked into the store at 7:55 and the woman at the entrance says "we're closed" I say oh sorry google says 9. She just responds "we're closed" I ask what time they close, just so I know for next time and again just responds with "we're closed" then what looks like a manager comes from the register and says "we're closed". I said I understand that but I'm asking what time y'all close so I can come back another day, then she says the whole mall closes at 8 right now. I said google says 9, that's where there's confusion. Mind you, I only went because I have a defective bra I bought that I want replaced. I would never walk into a place 5mins before closing, I was going by their hours posted online. Jeez.

This is my daughter's favorite store! Every once in a while I join her on her shopping excursion…read moreand I love it! I love their lip gloss, clothes, sprays, well just about everything they have. The staff always has interact and makes sure that you have what you need. Although the lines are always long, I must say they do a great job of getting you in and out. Right now is their Semiannual sale and I love it! There are deals on top of deals. Plus you can use your coupons. Love it!

My New Best Friend Zaunda! So Friendly! I was getting…read moredesperate trying to find bras. I went there to return some bras I ordered online. She measured me and I WALKED OUT WITH 4 NEW BRAS!!!! THANK YOU SO MUCH! You really lifted my spirit & Made my day!

I like the clothes but I need the workers to regroup and maybe have some extra customer service…read moretraining. I just left the store to pick up an order and while I know they have to pitch the sales and the credit card, the short white lady with red hair aggressively pitched her credit card promo and after I politely said no for the fifth time, she asked me was I worried about not being approved... Ma'am. Lady. Excuse me? I had my daughter with me so I didn't show out like I wanted to because I'm trying to be a good role model for her but I thought that was really rude. I do not understand why she felt I needed to explain myself to her any further than no. I'm not worried about anything except unnecessary spending... I don't want their credit card. Period. She will be the reason I just go ahead and switch to Torrid. Silly rabbit.