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    Soma

    4.5 (2 reviews)
    Closed 10:00 am - 8:00 pm
    Updated 3 weeks ago

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    6 years ago

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    Victoria's Secret & PINK

    Victoria's Secret & PINK

    3.0(4 reviews)
    0.1 mi
    $$

    This store is not as large and open as the stores I'm use to back home in Florida. It's a bit…read morecramped and it's definitely not wheelchair friendly. However, they have a very large selection and you should have no trouble finding what you are looking for here. Customer service here is above and beyond. I was approached several times asking if I needed assistance by smiling, friendly staff. When I got to the perfume section I did indeed need assistance and Joanne was just wonderful. She was very patient and kind , spraying the different scents on cards for me to smell and offering wonderful advice about the different fragrances. I had a $15 off coupon which I used towards my purchase; however, I was already back home in Florida when I realized it had not been applied. I called the store and spoke with the manager. I no longer had the coupon as they had kept it when i check out... plus I was 650 miles away. I had no actual proof that I had a coupon, but the manager handled the situation superbly. She went into the system and applied the $15 credit back to my VS credit card. She was so pleasant to speak with and couldn't have handled the situation better. The employees are the reason this particular VS store gets 5 Yelpie stars from me. You just can't beat outstanding customer service and leaving a store smiling because of the employees. Southern hospitality at its finest will be found here!

    The worst cashiers and customer service people I have ever come across. One time they honor my…read morecoupon, the next time they don't even when the sales lady on the floor said what I had qualified. Then they won't honor your coupon and they never say they are sorry. Why send coupons through the mail if they are refused? I'm contacting the corporate office and tell them how many times this has happened and the rudeness of employees. Management needs to get a handle on this!!!

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    Victoria's Secret & PINK
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    Lane Bryant

    Lane Bryant

    2.5(4 reviews)
    0.0 mi
    $$

    I always have a decent experience when I go to this location. The reps are always helpful and I…read moreeven got help with a bra measurement and good recommendations based on in what I was looking for. One of the recommended bras is now my favorite brand and style. The sales are awesome and I love to stock up when a good sale is going on. The company is also always good about sending emails and text messages to notify me about their sales.

    The primary reason I shop at Lane Bryant is for the jeggings. Jeggings are just comfy awesomeness!…read more With that being said, this particular location has a very limited selection of my beloved jeggings. I've been in several times and I've only found one pair in my size. Total bummer, man! Minus 1 star. Everything here is neat and organized, with the exception of the clearance section. As clearance sections go, there generally isn't a great deal of organization at any store, so I'm not going to gripe. For blouses, skirts, dresses, regular jeans, and clothing items they have a good selection and you shouldn't have a problem finding your size. Note: for those who have been living under a rock, Lane Bryant sells clothing for voluptuous women. They have a nice assortment of costume jewelry, and though the selection of shoes is minimal, I always find several pairs that are super cute. They have storewide sales quite often aand always have large signs in the windows advertising what percentage they are offering off your purchase. The lowest I have seen has been 40% off and the most I have seen has been 75% off. Unless you are needing something right now, the best time to shop here is when they have one of their super sales going on, so be on the lookout for the signs in the window and then go in and have yourself a major shopping spree! I have been unimpressed with most of the employees here. There are a couple who have been friendly, but for the most part they have been rude and seem to be annoyed if I ask for assistance or ask about a price on something missing a tag. Minus 1 star. All in all, great place to shop for plus-size women's clothing, just don't expect much as far as customer service goes.

    Soma

    Soma

    1.0(2 reviews)
    8.4 mi

    I bought a bra at the end of September and a metal clasp on the strap broke as I was taking it off…read moreon December 1st (making it unwearable). I took the bra into Soma knowing they would exchange it for me since it was basically brand new and obviously defective. The ladies acted like I was insane for wanting to exchange/return the bra. They told me I was past the 60 day window for returns and they couldn't do anything. I 100% get the return policy, but this was a defective item on day 70ish. I ended up calling the 800 number and was told that since the strap broke they could swap it, then told I couldn't exchange it because it had been washed. They also told me some garbage about the life of a bra was only 90 days. Seriously? Because I know exactly zero women that wear a bra for 3 months and replace it. Soma's bras may actually only be good for 90 days because about a month later an identical bra (bought on the same day as the first one) broke in the exact same way. I have always had good experiences with Soma in the past, but I'm still in disbelief that they wouldn't stand by their products. I guess I would be less surprised if their products weren't higher end.

    The store @ Ridgeland does not treat with hospitality when returning items! I don't like going to…read morethat store because of the nasty attitude the employees have unlike Dawn @ Dogwood! It is worth the extra trip to Dogwood if I have a return to get treated descent! I'll b spending my money @ dogwood from now on instead of making me feel like I'm committing a crime for returning something!

    Soma - womenscloth - Updated May 2026

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