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    Stein Mart

    4.0 (1 review)
    Closed 11:00 am - 6:00 pm

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    8 years ago

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    Libby Story

    Libby Story

    (9 reviews)

    I am leaving this review to warn other buyers about my experience with this merchant (Libby Story)…read more Order #: 192583 USPS Tracking #: 420800209334610597204749075384 I placed my order on October 11. On October 12 I received an email stating that my order had been shipped. However, when I checked the USPS tracking number, it showed no valid tracking information. On October 21, I contacted the merchant by email to report that the tracking was not working and that USPS showed no shipment received. I never received any reply. I want to clearly state: I never received the item. Because there was no response and no visible shipment activity, I opened a dispute with my credit card company. Only then did the merchant respond to the card issuer, claiming shipment and delivery based on tracking history. But the USPS public tracking page shows "Tracking Not Available," and the shipment record appears inconsistent -- showing pre-shipment in October but USPS movement only starting around December 19. From a customer perspective, this is unacceptable: * Marked as shipped when USPS had not received the item * Tracking not working or unavailable to the customer * No response to my support email * Confusing and conflicting tracking history * No proactive communication * Item never delivered * I had to open a credit card dispute just to get attention Based on my experience, buyers should be extremely cautious. I did not receive my order, did not receive proper customer service, and did not receive transparent or accurate shipping information. I strongly recommend staying away and purchasing from a more reliable merchant.

    The perfect store for the free spirit, wildflower of a girl in our lives. I immediately thought of…read moremy niece, who coast through her days with ripped jeans, cutesy shredded tops, and hobo bags. I must say, it's a big store; I mean really huge which means the options were endless, which is a plus! I had fun pairing so many pieces together like a pair of pants or skirt with this shirt, tube top, or duster. A big bonus is the jewelry selection, it's hung up on stands, and displayed nicely! It's a vibe, as the young folks would say!

    Stein Mart - deptstores - Updated May 2026

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