In June 2023, I visited Grace Monuments to complete the very sad task of giving a finality to my…read morebeloved husband who had recently passed away. Natalie served me and was compassionate, considerate and accommodating. They made every effort to customize to my wishes and when presented with an earlier interment date they completed and installed on time as they said they would. There were no extra hidden fees above what they initially quoted and the quality and appearance of the monument was above my expectations. I would emphatically recommend using Grace Monuments and Natalie.

If it was possible to give a company ZERO stars I WOULD. STAY AWAY FROM THIS COMPANY. It took them…read moreover 7 months to put together a stone for my father's grave..... they sent us design WITHOUT any Hebrew letters on a stone that was to be put in a Jewish cemetery. WHICH WAS AGAINST their rules of the cemetery. Becky had the nerve to tell me that at one point they put a stone in a cemetery without Hebrew text on it and the cemetery refused the stone. THE POOR FAMILY had to PAY the EXTRA cost of re-doing the stone. THESE PPL ARE CROOKS AND LIARS. Becky would take months just to respond to one email. Tammy provided us a stone that was NOT what we talked about or what was promised. This was an absolutely HORRIBLE experience.

I was very confused about real estate laws and overwhelming cost of lawyers but at the next door…read morelaw office I felt comfortable with guidance and their knowledgable staff. I recommend this law firm to all my family and friends .

I'm certainly not overly impressed. I brought my guitar here…read moreto get fixed and cleaned up. The specific problem is fairly minor, the bone doesn't fit properly in the bridge. (I'm not sure how this can be fixed exactly, but I know it's not right) As a result the bone sits at roughly a 70 degree angle (as opposed to 90 degrees). The sales person suggested a tune-up and they would look at the bone/bridge. And since the had to be taken off I had to buy new strings for them to put on. OK, no big deal. A week later, I go to pick it up. $45 for the tune up (not including $21 for the strings). I seriously have no idea what I paid $45 for because everything is exactly the same. They changed the strings. And from what I can tell that's the only thing they did. They didn't even clean the guitar. It's still full of dust. They didn't change the pins, they didn't wipe the damn thing down, they didn't adjust action (not that it needed it) and most importantly they didn't address the bone/bridge issue. I asked the sales person when picking it up (a different person this time) what was done, and he responded with two things. 1. "it's not actually a bone, it's plastic" (Umm yeah, I know, put that's the name of the part) 2. "I suggest you use an old credit card and cut a piece off to shim the bone". SO WHAT DID I PAY $45 FOR??? I know how to change strings, I could have done that myself, thanks. I know this isn't an expensive guitar but they kept saying things like "so you haven't played in a few years and your getting back into it?" Here's the deal. I have a $5,000 guitar at home. This inexpensive one is the 1st guitar I ever owned, and I want it fixed up so I can play it at my wedding (for nostalgia sake). Not that this should matter, someone with an expensive guitar and someone with a cheap guitar should get the exact same treatment and respect. Am I asking too much here? Just wipe down the guitar? Maybe give me a call and give me options for the issue I have before slapping on strings (that I paid extra for) and giving me a bill? I expected more. And I probably won't go back. There are other music stores in town that would likely appreciate my business (and my repeat business).

I had a problem with the Gibson G-45 studio guitar I had purchased in October. The Frets from the…read more12-15 were pretty much dead. I took into for warranty work and when I got it back it was playing better than the original set up. The tech, Kelvin Henderson, offered some great advice that I will heed. As far as the dead frets are concerned, after some tweaking and a bit of work Kelvin rectified the issue. Thank you Kelvin!

Outstanding staff and service for string players at all levels. The go-to place for supplies,…read moreinstruments, and advice, or just to make connections. David Doyle is a very highly skilled violinist and luthier, and his staff are all players with a full understanding of their instruments. The Sound Post is well known and beloved in the Ottawa music community. They treat their customers with friendliness and respect.

The Sound Post was recommended by my child's violin instructor because of his own experience as…read moreboth a teacher and professional. My child was just 4 at the time and they made sure that the violin was the right size and took all precautions during covid. Because of her age and the small size of the instrument (1/10) we went with renting - she is now 6 and isn't big enough to go up in size just yet. At another point we needed to get a new bow because of an unfortunate accident and they were so helpful. While their rental rate is a bit more than some of the other music stores, it is worth it knowing that our daughter will always have the right size as all staff are fully experienced with stringed instruments. They also have cellos, violas, and basses for rent and sale; offer restoration/repair; music stands; music books; and all the other accessories you might need. The nice thing is that they do have the very small sizes, including the 1/32, I believe. Her ensemble instructor has also recommended going to this place. I completely recommend going to The Sound Post, especially if just starting out.

I have truely enjoyed my group guitar lessons with Rob! The class is paced just at my speed. I have…read morecome away with being able to know the core chords and even play some songs! Highly recommend for beginners!

Purchased an 8 class group introduction to guitar. I made 7 of 8 classes. Can safely say it was…read morethe best deal I have ever had. Great course...our Instructor Robert was a lot of fun. Highly recommend it!

I love this store. It is one of the most welcoming and comfortable businesses to visit. True Bijoux…read morealso has beautiful merchandise at very fair prices. It's a joy to do business with Lindsay and staff.

True Bijoux is one of the best jewellers I have worked with. Their customer service is fantastic,…read morewith an honest and caring approach. Their products are of excellent quality (I really like their estate jewellery), and their craftsmanship is stunning. Most importantly, it is a joy to visit. The staff always make me feel like a guest, rather than just a customer. True Bijoux has to be one of Ottawa's finest locally owned, and run businesses. --J.E.C.--

I bought three birthday gifts across two of your stores this month. When looking for something…read moreextra special, Magpie always has something unique. I love your stores and the designers you represent and how you support local. Customer service is consistently great. Your window display in the Glebe right now is fabulous!

I get hives in a jewelry shop as most men usually do. To say that I'm intimidated in this…read moreenvironment would be putting it mildly. I cannot thank the Magpie staff enough for their unbelievable service, craftsmanship, attention to detail and most importantly, their ability to make this experience pleasurable. THANK YOU MAGPIE. Who knew going to a jewelry shop could be this enjoyable.

They make you sit inside even when there is like no rain????!?!???…read moreThey do not have value.

I turned to Dovercourt to try to get lifeguarding lessons for my daughter. Unfortunately, classes…read morewere full. Having said that, the administrator with whom I spoke was very helpful and sympathetic. When more instructors were added to meet the demand, she called and got my daughter in. The courses were organized and well taught. So, I found the people at Dovercourt do their jobs well, and seem to truly give a damn. It is rare to find such character and expertise. I highly recommend this recreation complex.