Very friendly and helpful staff. A bit hard to talk to the manager unless you are there. Our second…read moresibling to move there recently. Not a fun experience but very caring staff makes it easier.

This former Embassy West Hotel has turned into Embassy West Senior Living. It's at the same…read morelocation - right off of the 417 so it's really convenient and easy to find. My friend and I stayed at the Embassy West during Canada Day, which happened to be nearing its last days as a hotel. They were doing hardcore renovations and we were lucky enough to be given one of the newly renovated rooms. We were definitely impressed! The rooms had dark hardwood floors and cabinetry, a kitchenette with a fridge, microwave, and sink, a walk-in closet, accessible bathroom, couch, TV with basic cable, visually-appealing art on the walls, and one of the comfiest beds I've ever slept in. To be honest, it's much nicer than many apartments in the city, and even though its updated and more contemporary, it's still cozy. I believe some of the staff is still there, and, of course, there is new medical staff to assist in senior care. They have always been very kind and accommodating, and the management is still the same, so I trust that the quality of service meets or exceeds individual, long-term care needs, just the way it met hotel standards.

I was blown away by the customer service provided when I walked in to the sales centre. Jennifer &…read moreJuanita answered all my questions and really gave me a good idea of what it would be like for my parents to live here. I brought them back and they loved all the luxurious amenities they don't get at home. Pretty easy for us to make the deposit.

From the owner: At Greystone Village Retirement Residence, there are unlimited possibilities. There is always…read moresomething to do - planned activities, common spaces to relax in, fresh homemade meals and an amazing community nestled between the Rideau River and the Rideau Canal for you to discover.

These are just more pics of this Seniors community. They truly try to make sure people with all…read morelevels of health and aging are integrated together. Hence the word "community".

From the owner: Making certain our residents feel secure, valued and at home at The Waterford - that's the only way…read morewe can truly measure our success. Residents will find caring, affectionate staff to accommodate virtually every request. This is retirement living at its best.

My father was a recent resident at Park Place. We had some issues with his care and when we tried…read moreto resolve it with staff they were quite cavalier and uninterested about finding a solution. We decided it was in his best interests to relocate him to another home. I wrote to the Manager to express our concerns but did not receive an acknowledgement or a reply. It seems to me that Park Place places more emphasis on their profits than the resident care and for this reason I could not recommend this retirement home.

From the owner: Quality and luxury senior & retirement livingread more

Thorncliffe Place is a friendly place with exquisite grounds. The residents love the large gardens…read moreand putting area, so nice to see a Family Owned Home provide the residents with the care and amenities they deserve!

An amazing place to work at, the residents are well taken care of and Thorncliffe is a second home…read moreto all of us.

Long term care facilities get a bad rap, but I actually feel that Revera does a fairly good job…read more We had a loved one live at the Westwood for close to a year. Prior to that he lived at another Revera facility (the Stittsville Villa and Manor), but that one was for independent and supportive living only, so when his needs exceeded their capacity, he was transferred to the Westwood, which provides assisted living and long term care. The Westwood feels slightly less homey and more like an institution than the Stittsville Villa and Manor, but it does not feel "depressing" nor other adjectives that many associate with such facilities. Staff are very pleasant and residents do not seem neglected. Most of our loved one's time at the Westwood was during the Covid-19 Pandemic. They did have an outbreak when he was there, but it was not nearly as bad as at other long term care facilities in Ottawa. I think they handled it quite well. When they were in outbreak, they had residents eating in their rooms, but as the virus got more under control they had residents back in the dining room with good physical distancing measures. During the outbreak they really had strict restrictions on visitors and after the outbreak they still limited visitors and had screening processes. Although they faced some criticism, I feel they did their best with what they had. We were happy with the care he received at the Westwood. He would still be there had he not moved to a hospice for the last days of his life. The Westwood has a family doctor who comes to the residents, which saves residents the trouble of leaving their home to see a family doctor. The Westwood also has a pharmacy and lab on-site. They have a fitness room and a salon on-site as well. There is plenty of free visitors' parking in their 2 private parking lots. I would not hesitate to recommend the Westwood for those at the point in their lives where they require such living arrangements. I would also like to take this opportunity to thank those working at the Westwood and in all long term care facilities, especially those providing the everyday routine care to the residents. I recognize that it's hard work and not glamourous. I commend you and applaud you. Thank you.

This residence gets 5 stars for: excellent medical and nursing care, nicely designed and well…read moremaintained rooms and grounds and a wide range of activities for residents. Also the staff are very kind and caring and look out for the residents' needs (e.g. special diets that require pre-ordering a special meal). However, it barely gets one star for the quality of the food. Just prior to the start of the Covid pandemic, I would have rated the food at 5 stars but now it barely rates one star. Even during the pandemic the kitchen did an outstanding job while residents were confined to their rooms. However, since 2021 things have gone downhill. The food is not well cooked - usually overdone, hard to chew, burnt. Tasteless frozen vegetables, even when these vegetables are available fresh in season. There is too much fast food with too much batter. The food often looks unappetizing. I think part of the problem is a shortage of experienced cooks and servers. The servers often cannot even identify the dishes they are serving to the residents - this is both because the food looks unappetizing and unidenfiable and also because not enough training has been given to the servers. The residents have brought these issues up to management at the monthly meetings but nothing seems to change, hence this post. If you cannot find the kitchen staff, pehaps it is time to bring in caterers on a weekly or twice weekly basis.

A new chef started working there a few weeks ago and I have heard that the food is much better than…read moreit used to be. The chef is also very pro-active in seeking feedback from the residents. I am therefore changing my rating from 3 to 5 stars.

I would recommend Stillwater Creek Retirement Community as a great acomodation for seniors in Bells…read moreCorners. My mother-in-law was there for about 10 years after having heart surgery which left her with disabilities that left her unable to live on her own - this was at the age of 80. She was there for about 10 years, during which time she was quite content with the care and the food provided. When her medical situation worsened, she went from independent, to assisted living care. Until her passing, we were glad that she was in a 'community' where care was increased as needed. Presently, my husband, who suffered a stroke, is in the same place, and again, I am glad that he is in a place where he is well cared for, and the staff are very attentive to his needs.

From the owner: Stillwater Creek Retirement Community was designed to offer you the utmost flexibility in choosing…read moreyour retirement lifestyle. The 200-unit complex provides a variety of living options for seniors with two distinct residences linked by common dining and recreational facilities. Stillwater Creek led the way with the community concept. Much imitated but never equaled.