Everything from the new building to the incredibly knowledgeable and helpful staff has been perfect. Finding available therapists and sometimes scheduling can be difficult, but that is only due to the high demand right now. A good sign that people are seeking help but not so easy for businesses who are trying their hardest to help everyone they can. My kids' therapist has even made emergency appointments if needed and genuinely CARES about their wellbeing. After years of ineffective therapy with other counselors, I feel absolutely blessed that we found Solutions. On the "technical" side for those of you considering this company, I feel I must mention that they actually have specialists in certain areas - this is not common for some conditions and has literally saved lives. Not that our previous therapists weren't great people who truly wanted to help, but sometimes you need someone who has an area of expertise in order to thoroughly address a problem. If you feel you are being under-served by your current counselor, don't be afraid to reach out and see if they can help you.
Additional Notes:
1) The new building has an area just for kids that is stocked with books and a TV. Great for me to be able to keep my littlest ones occupied - none of our previous offices had this and I had to wrangle them in the car for 2 hours or chase them down halls bothering other sessions -- not fun!!
2) There is no front office staff on-site at the moment (June 2018) but I'm not sure if that's only at certain hours or if it's permanent. I personally don't mind at all and love that I can carry on a conversation without worrying about disrupting phone calls.
3) If you're an exhausted parent like me, they have a real, working coffee maker, woo!! Again, not available at previous offices.
4) Now, I'm a realist and I know all offices carry bugs from all the people in and out, but this place is CLEAN. Like, eat off the floor clean. Thumbs up from me! read more