Popped in for a state inspection (just called less than 15 min in advance if they could do it/were…read morefree.) Everything was super quick and easy - got my documents and they even offered me a bottle of water while I waited

I love them. I happened by them when I ran over something on the interstate. They saved me. I vowed…read morewhen I needed new tires, I would give my business to them. I did just that. I live in Charlotte, but go to Petersburg VA 1 week every month, so this was the time. Love their hospitality and quickness.

We were traveling to Virginia on a Friday afternoon. Our fanbelt began to shred up and we limped…read moreinto Norlina. We stopped at a nearby Autozone. I asked if there was a mechanic nearby. It was 4:15 PM. They said go see Tony and gave me directions. He dropped everything, replaced the fan belt, an idler pulley and the tensioner. Parts and labor were $317. I offered to add 20% and he refused to take it. Need Auto Repair? Go see Tony.

I had an emergency mechanical issue which came up while I was traveling through the area. After…read morestopping in (without an appointment) they had my vehicle in the shop in 15 minutes. Thankfully, it was a quick fix and I was on my way again in under an hour. Great service, great location and friendly staff!

Have trusted this business for the past few years and received excellent customer service and work…read moreevery time! Justin and his crew are very efficient and quick to respond with diagnosis and fixes. They always go the extra mile to make sure you are treated well and taken care of. Highly recommend their services! And a big thanks again for your previous work on my family's vehicles!!!

Recently had an oil leak. I was able to have it looked at & repaired quickly & efficiently. He also…read moreprovided regular updates. I can really appreciate his professionalism & he is very knowledgeable! I won't be going anywhere else for anything car related!

My car had picked up a vibration. it was to the point i hated to even drive it…read more brought it in for a balance to see if that would fix the problem. they found a problem that the balance wouldnt fix. the rim was bent. they said they could fix the bent rim and asked if i could come in the next morning since it was close to quitting time. i brought it in the next morning and boom a hour later i was ready to go. all fixed and ready to go. by fixing that rim they brought my love of driving my SHO back. Thank you to everyone that help fix my car.

Went in for an oil change, they are usually busy, still in and out in an hour. Great price. Always…read morequick and easy going here. And they dont try to upsell you on things you dont need like some shops which is nice.

UNUSUALLY good auto repair and maintenance. We have 7 adult drivers in our family and so we shuttle…read morea variety of BMW 3-series, Toyota SUV's, Ford business trucks here from Chapel Hill, an hour away ! They're that good. Lynn, Trey, and Danny will advise you best practices, cost effective choices, budgeting by preparing you in advance for worn tires and brakes 'You'll need front brakes pads next time you come in for oil change' so you can prepare yourself financially. Honesty and Competence are VITAL when you trust somebody with your family's auto safety. We've been going here for 7 years now. It's a good feeling to have this kind of confidence when you drive away, knowing your car's been expertly taken care of AND you have NEVER been misled or 'ripped off' like many auto places just seem to do.

One year I brought my truck in for inspection. Lucky me, it required a $1200 steering rack to…read morepass. This year, I knew the check engine light was on and knew it was a MAF issue since I have a code reader. They didn't bother trying to clean it the "affordable" way, they just replaced it. Okay, I guess since it did get fixed Apparently, it still wouldn't pass emissions. I was told it was running rich due to debris causing an injector to remain open longer than it should. No idea which one was the culprit so all had to be replaced. I guess there are people out there who will believe that bullshit. I knew it was bullshit. I was told they sampled the fuel in the tank and it had debris. Duh. Find a fuel tank in a 2013 truck that doesn't have crap in the tank. That's what filters are for!! $500+ to drop and clean the tank and then I'm told the tank has baffles so likely wasn't fully cleaned. How convenient, eh?? I just needed to get it inspected so it was drivable. I recently had surgery on my shoulder so I wasn't able to work on it myself. I knew the tank cleaning was bullshit but figured maybe it would get it over the goal line. The final straw was being told I needed 8 new fuel injectors for a total of $1700. I was told the injectors were $193 each. I can get OEM injectors from Rock Auto for $66 each. I can get aftermarket refurbs for $37 each. Needless to say, I did NOT have the injectors replaced since the truck ran great and there was no indication whatsoever of a fuel problem. I took the truck to Champs in Creedmoor who I trust implicitly and it passed inspection as is. Apparently, Champs didn't find a $1700 injector problem. I will NEVER bring a vehicle to this shop again! I don't know if the front desk guys get commissions for repairs but it would explain a lot base on the amount of money I've spent there. I'm only sorry that I had to give them 1 star. My preference would be 0 stars. I'm not some dipshit who has never turned a wrench. I've worked on my own vehicles for 40 years. My surgery made this one impossible. I now know who I can and can't trust.

Sales people are rude to the black customera. They act like the blacks are not worthy of purchasing…read moretheir vehicles. Black people beware!

I don't normally leave reviews and I cannot remember the last time I left a negative one. However…read moremy experience here is questionably UNETHICAL, and definitely IMMORTAL. I finally found a car here at Charles Boyd Chevrolet, I asked a bunch of questions, got pictures, video, history, and decided to purchase, CAME TO A PRICE with their salesman Parker. I advised him I would be there the next morning. I live over 2 hours away from this dealership and you do not drive 4 hours total for a look see, the decision is made. I had to make arrangements for a car service in the morning as well as pet sitting and picking up a certified bank check for the amount discussed out of my bank account. Lives disrupted. Within a few hours I get a text so sorry the car's been sold, would I consider an alternate vehicle? As if I would continue to do business with them? why so they can do it again? I was supposed to be there in the morning!?! What kind of people does this dealership hire and how do they sleep at night? It's a shame underhandedness still surprises me, I hope they made a buck seems they made a sale but they certainly lost a customer and I will let anyone who cares about shopping with these people know. Hugely disappointed.

Very friendly service and much cheaper than what I've paid before!! Would definitely recommendread more

Have had multiple transactions with these guys and they always have been super friendly, honest,…read moreand timely. Their repairs are top notch and they do not charge you for extras that are not explained. I trust them implicitly. Thank goodness there are businesses like these that you can trust because not only do I not know anything about cars... I don't want to have to.