Had my truck and brand new engine sitting there for a month. Did nothing except for excuse after…read moreexcuse. I was next 4 times!! Lost a lot of customers due to me, probably a lot more if you keep going the way you are.

The owner was great! I travel for work and had problems with my company car, and I needed a place…read morethat new what was going on with it to keep me going, I stopped in and he actually took the time to explain in detail what was wrong and ordered the part. Had the truck in and out super quick once the part arrived! Great company

Howie takes care of us everytime. Very respectful & 10/10 service. Ran over 2 nails after getting…read morenew tires & he's happy to help every time. whatever you need done Howie will lead you in the right direction & wont sell you on something you don't need.

We have taken four cars to get tires here. If you get tired here make sure you check the air…read morepressure because ALL four vehicles had air pressure all over the place and they damaged one of the sensors on one vehicle. Once is a mistake. Four times is a pattern. I don't think we will go back here.

if I could give it a zero star I would i've taken my vehicle to them twice and both times I was…read moretold the issue was fixed when it wasn't

We purchased a used Volvo last January and need to find a trustworthy mechanic to maintain the…read morevehicle. Andy and Mitch did such a great job with our Volvo that we now have them do all the work on our Dodges too! Their rates are more than fair, work is always thoroughly completed, and never any surprises. I also appreciate that do give me a status update on anything that might need to be repaired in the future and let me know how urgent the issue may be. Not like many shops that seem to use any maintenance visit as an opportunity to upsell. Thank You!

In and out. The folks here are always on top of what needs to be done in a timely manner,…read moreInspection, repair or whatever, they do not keep a person waiting for very long. Thankful for the customer service attitude to keep things moving along as best as they possibly can.

My family and I have been customers of Dickerson's for many years and they are the ONLY repair shop…read morethat our family trusts completely to service/repair our vehicles! They operate an honest business with extremely reasonable prices! Everyone knows how challenging it is to find a repair shop that you can truly trust; and Dickerson's has earned our trust 100% with both their staff members and the many services/repair job that they have completed for us over the years! Simply stated: Dickerson Service Center always provides honest, trustworthy, professional, reliable and reasonably priced vehicle maintenance and repair services and we sincerely appreciate the peace of mind that comes with all that!

UNUSUALLY good auto repair and maintenance. We have 7 adult drivers in our family and so we shuttle…read morea variety of BMW 3-series, Toyota SUV's, Ford business trucks here from Chapel Hill, an hour away ! They're that good. Lynn, Trey, and Danny will advise you best practices, cost effective choices, budgeting by preparing you in advance for worn tires and brakes 'You'll need front brakes pads next time you come in for oil change' so you can prepare yourself financially. Honesty and Competence are VITAL when you trust somebody with your family's auto safety. We've been going here for 7 years now. It's a good feeling to have this kind of confidence when you drive away, knowing your car's been expertly taken care of AND you have NEVER been misled or 'ripped off' like many auto places just seem to do.

One year I brought my truck in for inspection. Lucky me, it required a $1200 steering rack to…read morepass. This year, I knew the check engine light was on and knew it was a MAF issue since I have a code reader. They didn't bother trying to clean it the "affordable" way, they just replaced it. Okay, I guess since it did get fixed Apparently, it still wouldn't pass emissions. I was told it was running rich due to debris causing an injector to remain open longer than it should. No idea which one was the culprit so all had to be replaced. I guess there are people out there who will believe that bullshit. I knew it was bullshit. I was told they sampled the fuel in the tank and it had debris. Duh. Find a fuel tank in a 2013 truck that doesn't have crap in the tank. That's what filters are for!! $500+ to drop and clean the tank and then I'm told the tank has baffles so likely wasn't fully cleaned. How convenient, eh?? I just needed to get it inspected so it was drivable. I recently had surgery on my shoulder so I wasn't able to work on it myself. I knew the tank cleaning was bullshit but figured maybe it would get it over the goal line. The final straw was being told I needed 8 new fuel injectors for a total of $1700. I was told the injectors were $193 each. I can get OEM injectors from Rock Auto for $66 each. I can get aftermarket refurbs for $37 each. Needless to say, I did NOT have the injectors replaced since the truck ran great and there was no indication whatsoever of a fuel problem. I took the truck to Champs in Creedmoor who I trust implicitly and it passed inspection as is. Apparently, Champs didn't find a $1700 injector problem. I will NEVER bring a vehicle to this shop again! I don't know if the front desk guys get commissions for repairs but it would explain a lot base on the amount of money I've spent there. I'm only sorry that I had to give them 1 star. My preference would be 0 stars. I'm not some dipshit who has never turned a wrench. I've worked on my own vehicles for 40 years. My surgery made this one impossible. I now know who I can and can't trust.

They're alright people, cheap prices. Customer service could be better. Would recommend service was…read morefast

I am new to this area. Somehow the front under carriage, which is attached to my bumper, was…read morehanging down and dragging. I asked the first person I saw where I should go and they told me about this company. Not only did they take my car immediately, they reattached it for a very small sum. I was happily surprised and I see myself using them for my automotive needs now.

Popped in for a state inspection (just called less than 15 min in advance if they could do it/were…read morefree.) Everything was super quick and easy - got my documents and they even offered me a bottle of water while I waited

I love them. I happened by them when I ran over something on the interstate. They saved me. I vowed…read morewhen I needed new tires, I would give my business to them. I did just that. I live in Charlotte, but go to Petersburg VA 1 week every month, so this was the time. Love their hospitality and quickness.

Have trusted this business for the past few years and received excellent customer service and work…read moreevery time! Justin and his crew are very efficient and quick to respond with diagnosis and fixes. They always go the extra mile to make sure you are treated well and taken care of. Highly recommend their services! And a big thanks again for your previous work on my family's vehicles!!!

Recently had an oil leak. I was able to have it looked at & repaired quickly & efficiently. He also…read moreprovided regular updates. I can really appreciate his professionalism & he is very knowledgeable! I won't be going anywhere else for anything car related!