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Walmart Auto Care Centers

1.8 (5 reviews)
Closed • 7:00 am - 7:00 pm

Services - Walmart Auto Care Centers

Fuel system cleaning

Oil changes

Auto battery or electrical system repair

4 More Services

Tire balancing

Tire installation

Tire repair

Tire rotation

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Pete Smith Lube & Tire

Pete Smith Lube & Tire

(10 reviews)

Similar to Joseph T. who left a review on Jul 1, 2024 I had a bad experience with Cheryl. And it…read moreis not the first time. I suppose she is okay if you agree with everything she says. But if anything is questioned she quickly becomes unprofessional. My car has been safety inspected there (and passed) for years and years. Now it will not pass because of the window tint. Nothing changed-same window tint during all these years. When I questioned the inconsistency she basically told me to shut up by saying "we're not having this conversation". A few minutes later when she spoke to me I returned the favor and told her the same thing. You could have just said "Yes, you did not change and your car did not change. We changed and now we are stricter. Sorry about that". I will never go to Pete Smith Lube and Tire again as long as Cheryl is there.

Cheryl, the individual who is supposed to be running the front does not need to be there. She was…read morerude and incompetent. She was very unprofessional and especially how she spoke to customers. I even had to go and have the brand new tires I just put on rebalanced at a different shop as they put the weights on backwards. I immediately noticed the difference in drive the moment I drove on the highway leaving their shop. Spent an additional 35.00 just to have the tires rebalanced and they showed me just how imbalanced they were. I will never return to this shop and we recommend to everyone don't do business here. As Cheryl wasn't having a bad day seeing the many complaints about her on the web. Wish I had of known before coming here.

Toyota of Henderson Service

Toyota of Henderson Service

(5 reviews)

I decided to make a car appointment at Henderson Toyota as I thought there may have been another…read morerecall on my car. My appointment was just for an oil change and tire rotation but this took two hours. I could see if it were busy there but it was pretty much dead. Another customer arrived at 10:40 for the same work but hers was finished at 11:30am. So I am not sure what in the world they were doing with my car. It did reek of smoke when I did get it back. On my drive home, I was processing the amount I was charged in my head and it seemed like too much for what was done. So I pulled over and looked closer. They never applied the coupon for the service. Since it was stapled to the repair order I think this was deliberate. When I drive back to the dealership I was told that they cannot process a refund as the repair order is closed but they will apply the difference towards future work. With a car returned to me that smelled of smoke, I wasn't sure this was a place I'd want to return. It took about 45 minutes to get the refund processed that they claimed they couldn't do. They could have refunded me in cash if they couldn't figure out the credit card machine. My appointment was at 10am, I didn't arrive home after all this craziness until 2:30pm. It took up most of my day. They should have offered to wash my car for the inconvenience. Most dealership do a complimentary wash after service so it would have been a small gesture to keep business rather than have as customer go elsewhere. When I got home, I noticed that someone had messed up my paperwork in the glove box. I keep it in order and it was no longer that way. If whoever was in the glove box was paying attention he or she wouldn't have recommended an air filter as that was just replaced the year before. I was also told the battery was bad and two of the tires. I need to trust the place I take my car and this doesn't seem to be where I will get more car work done.

I don't know the identity of the lady working in the Service department on 8/28/2024, but she…read moreseemed intent on making people wait and then complained about being the only one working that day. She deliberately delayed serving customers long after their vehicles were ready. In my opinion, she is not suitable for working with the public.

Walmart Auto Care Centers - tires - Updated May 2026

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