In August of '24, our family travelled 7 hours for a weeklong SML vacation only to find our boat…read moretaking-on water on day #1. I asked around for a reputable repair service and was told by a couple of local residents to go to Webster Marine. When I arrived first thing in the morning I happened to talk to Service Manager Jacob. His initial reply when I expained the situation was that they are booked three weeks out for service. When I asked where else I should look he decided to come out & take a quick look to troubleshoot if he could do it quickly. Less than 20 minutes later he found the crossthreaded/broken-off plug and had a replacement hose installed. I was on my way in less than a half hour for the price of a replacement hose. Jacob could have easily told me they couldn't help but he went above and beyond to help a customer. I hope the owners of Webster Marine Center recognize Jacob's work ethic and "customer first" attitude and realize what a great employee they have in Jacob.

I purchased a used boat from Webster Marine three years ago, and store it at their location. The…read moremarina is well maintained. During the busiest days of the year, the parking may be a bit tight, but there is always a place to park a short walk from your car. Their service department has always treated me very well. All work is high-quality and they stand behind their work. They repaired the trim gauge and it stopped working after a few weeks. They repaired the gauge right away. They care about the customer's boats stored here. After a particularly harsh winter storm, I went to check on the boat and found they had lifted the boats up to their highest position under the dock's roof to provide the best protection to the craft. I understand that sometimes one can have a bad experience with any service provider. In my case, Webster Marine has been a pleasure to deal with, do good work at an acceptable price, and care about their customers.

Tim came to my home and arrived early and fixed my trailer lights in 30 minutes. Amazing! Will…read morework with again.

From the owner: On land or at your slip in the marina no hassle, no drop offs just a technician on site for you and…read moreyour mechanical needs. First Choice Mobile Boat Services is dedicated to have nothing less than top quality work to make sure that you are satisfied. services offered are more then just for boats i serivce trailers, RV's and campers, UTV and ATV's, my services are solar power/wind generation and battery bank installment and integration, costume building and rigging, boat detailing, in-depth and routine maintenance inboards and outboards, trailer welding, trolling motor repair and installments, depth finder and electrical equipment installments, new installments and replacements power polls, outboard engines only replacement and installments, etc.. if your looking for top quality work that’ll come straight to you give me a call to schedule an appointment.

When we moved to Smith Mountain Lake, we had no experience boating but were glad to purchase a…read more20-year-old Sea Ray with our house. Our neighbors recommended Bittinger to help get her running. Everyone we worked with - from Anna, who set up our appointment, to Lee, Jahleel, and Luke, who looked over the boat, towed her to the shop, and brought her back ready to go - was professional, friendly, and very helpful! We really appreciate your great service and great people.

Great restaurant. The food is always good. A lot of fun by boat. Have an ice cream after dinner.read more

A prime water front restaurant on Smith Mountain Lake. More dive bar feel, but third generation run…read more(which is saying a lot!) and worth a visit if you're in the area. Locals know the drill, order a bucket of beer and get settled in. Don't expect it to be very kid friendly, no kids menu and all the tables outside are high tops (although they do have high chairs). We arrived slightly before 6pm, before the dinner rush- but still waited 45 minutes to get our food. Our bill was slightly discounted because of the delay, (did I mention we had to get our own lemonade refill) but I'd rather have faster food service than comped food. The view is what people really come for. Here's a snap of my drink, The Hummingbird.

I don't care how long this guy has been in business. The lake should have filled them in as well…read more Tim is not to be trusted. He damaged my boat costing me 10,000$. I think he did it on purpose. He did not sell my boat in 2023, listing it as having 1360 hrs when it only has 136rs. A boat doesn't just brake by sitting there. It had not been out on the lake since 2022. I had no issues with it.Tim winterized then summarized it. A week later after Tim summarized, I had another company pick up the boat. But they couldn't turn the boat on because the power switch was cracked off. The screen was blue and the power module had a little electronic piece that was broke with the feet bent.

Boat Sellers Beware, before hiring Sherm's to sell your boat do your homework. He offered to sell…read moremy pontoon for me. He valued it at $12k and said he would sell it for me for a $750 flat fee. Since I lived 200 miles away, he recommended I give him an open title so he could transfer the title quickly. DO NOT GIVE HIM AN OPEN TITLE. He transferred the title to Sherm's and now he is renting it to tourists. Do not give him an open title you may never see your boat again. It is too costly to hire and attorney so my only recourse is to file a complaint with the Bedford County Attorney.

They were unable to help me with the part I needed because we were on vacation and couldn't wait…read morefor them to order one but you couldn't ask for a more helpful person than the lady who helped me. She looked on the internet and made several calls to a different company and found what I needed. She was worth going back to and if I was looking to buy a boat I'd definitely go see her

The woman does horrible business! I will never take my Mastercraft to this place again. I recommend…read moreWebster's Marine. I decided to try somewhere that specializes in Mastercraft but this place treated me poorly and should not even be working on these types of boats. Don't let the name and pictures deceive you into their high charges and poor business

I bought a 2014 hurricane deck boat from Hughes marine brand-new. They delivered and I love the…read moreboat. Had an absolutely great time in it until I started having some electrical problems. They did all they could to try to assist me without having me have to drive all the way back to the dealer. I live 3 and a half hours away. The owner Andy, assured me he would take care of it when I brought it in. I made the trip back with the boat and boy did they deliver. They fixed up everything and went above and beyond. David the mechanic took the time to show me what happened and what he did to solve the problem. But David didn't stop there he did several other things that he didn't have to do but did to help me out. Things are going to happen but people and business are ultimately judged by how they react to those problems. Hughes Marine has not only earned a lifetime customer, they gained a beli

From the owner: Hughes Marine Service is a boat dealership centrally located in Danville, Virginia. For over 50…read moreyears, Hughes Marine has been proud to offer Sales and Service on Smith Mountain Lake, Leesville Lake, Claytor Lake, Hyco Lake, Buggs Island Lake (also known as Kerr Reservoir), Belews Creek, and Mayo Lake.

DO NOT DO BUSINESS WITH THIS FACILITY. Hopefully I can save someone else from the nightmare and…read morefeeling of helplessness I've gone through over the last year and a half. 1st brought my boat there to have the outdrive prop shaft replaced as it was slightly bent. Several months later it was ready, so I was told. The receipt described the repair as a rebuild. The first hour on the lake and it's out of commission. Discovered the vertical shaft had sheered in a spot that rendered the whole unit as unusable. Brought it back to them with the understanding it was under warranty and after a year or so of being given the run around, I became discouraged and obtained a used lower unit. As luck would have it, it was frozen up internally. I then, at my own expense again, obtained a used lower unit casing with the understanding they would use the usable parts from the other lower units to build up a good lower unit including the new vertical shaft I had purchased. Did I mention this unit should have still been under warranty. Well, finally they call me to tell me my boat is ready to be picked up and all repairs have been completed. When I arrived, I asked them to run it to demonstrate it's function. I noticed that the RPM had to be increased to get it to shift into gear. A minor adjustment on the linkage I thought to myself. I also noticed a binding of the propeller shaft when turning it by hand and was told that the new bearings needed to be seated and the binding should disappear after running on the lake for a while. When I got it home I took it upon myself to make the necessary adjustment to the linkage so it would shift into gear properly. As I removed the top cover to expose the shift linkage and discovered it was not fully connected. No cotter key to retain the connection. I knew at that point if I had gone any distance on the water it would have vibrated loose, rendering the shifting function unusable. I would have been dead in the water again. Swallowing my pride and dealing with a much thinner wallet, I took it to another repair facility for a second opinion where they assured me the binding issue was not at all normal and there was obviously something wrong. I might also add, I noticed gear oil leaking out of a water port on the gear case telling me it hadn't been sealed properly. I had run it for about an hour with the water hose cuffs for cooling after I had brought it home instead of taking my chances on the water. Good thing I did. If review rating went into the negative, that what they would have gotten. Totally Unprofessional and at times rude with no communication with me at all. That should do it! Hope this hurts as it was meant to!

Great Mechanics that stand by their work! Great prices and they do what they can to get you back…read moreon the water fast.