In August of '24, our family travelled 7 hours for a weeklong SML vacation only to find our boat…read moretaking-on water on day #1. I asked around for a reputable repair service and was told by a couple of local residents to go to Webster Marine. When I arrived first thing in the morning I happened to talk to Service Manager Jacob. His initial reply when I expained the situation was that they are booked three weeks out for service. When I asked where else I should look he decided to come out & take a quick look to troubleshoot if he could do it quickly. Less than 20 minutes later he found the crossthreaded/broken-off plug and had a replacement hose installed. I was on my way in less than a half hour for the price of a replacement hose. Jacob could have easily told me they couldn't help but he went above and beyond to help a customer. I hope the owners of Webster Marine Center recognize Jacob's work ethic and "customer first" attitude and realize what a great employee they have in Jacob.

I purchased a used boat from Webster Marine three years ago, and store it at their location. The…read moremarina is well maintained. During the busiest days of the year, the parking may be a bit tight, but there is always a place to park a short walk from your car. Their service department has always treated me very well. All work is high-quality and they stand behind their work. They repaired the trim gauge and it stopped working after a few weeks. They repaired the gauge right away. They care about the customer's boats stored here. After a particularly harsh winter storm, I went to check on the boat and found they had lifted the boats up to their highest position under the dock's roof to provide the best protection to the craft. I understand that sometimes one can have a bad experience with any service provider. In my case, Webster Marine has been a pleasure to deal with, do good work at an acceptable price, and care about their customers.

We rented a boat for 2 days from here. Steve, one of owners, helped me on the phone with the…read morereservation and was extremely nice. We rented a pontoon boat and it had some engine problems (it kept stalling). We called Steve and he met us at our dock and traded out the old boat for a bigger and better one. In addition, they gave us a very generous discount for the hassle. My husband is a farmer and we understand that you can't always control mechanical problems so we don't blame them, but we greatly appreciate how they took care of us. We will definitely be renting from here again!

Just vacationed at the campground associated with the boat rentals. We went off season, the…read moreweekend after Labor Day. We arrived on Saturday and went to speak with them about boat rentals. Told the gentleman that we would be renting during the week. He neglected to tell us they were closing for the season. We had also called during the summer and told them when we were coming and what we wanted to rent and they too neglected to tell us they would be closed for the season during our stay. However, they were open the weekend we left.

Not dependable at all! Don't bother, twice he promised to come do the work and never showed up or…read morecontacted me

I have been a customer of Derek's for 6 years. He is a great mechanic who goes above and beyond.read more

Buddy and Kevin and their staff are as good as it gets. They're all top notch people as well as…read moregreat mechanics and do their best to get your vehicle back on the road in great working order and at a very reasonable price. I wouldn't take my vehicles anywhere else. Highly recommend Brandon Auto.

I was looking for somewhere to get my vehicle serviced since the Kia dealership is booked up…read moreonline for over a month, and was told about Brandon Automotive by a coworker. Took my car this morning at 7:30 for an inspection and oil change, and at 1:30 they're calling me to pick it up. Mind you they worked me in... Excellent customer service! friendly staff and very professional. Will not be going anywhere else but this place going forward.

The only shop I trust and use. Rob Marra is honest and goes out of his way to help. Service is…read moreexcellent. I brought my daughter's vehicle in about 7-8 years ago for first time and he exceeded my expectations. They also own Mainly Brakes and sell tires at good prices. Tell him Darin sent you. You won't be disappointed.

I took my car in for a "second opinion" post accident and post insurance claim. Although our…read moreinsurance denied our claim, this business was very helpfull to pinpoint our issue and gave a reasonable repair plan. Very professional and steller work ethic.

When we moved to Smith Mountain Lake, we had no experience boating but were glad to purchase a…read more20-year-old Sea Ray with our house. Our neighbors recommended Bittinger to help get her running. Everyone we worked with - from Anna, who set up our appointment, to Lee, Jahleel, and Luke, who looked over the boat, towed her to the shop, and brought her back ready to go - was professional, friendly, and very helpful! We really appreciate your great service and great people.

They do not allow an outside pre-purchase inspection and will not share service records, even if…read morethe vehicle was bought and serviced all its life at a Berglund facility. The 149 point inspection is subjective to say the least. No warranty on a vehicle costing over 20k so that would have left me very vulnerable with no recourse. Not reassured by the back and forth discussion that ensued. Your purchase will be your risk, beware.

I needed a car urgently. Before I took my seatbelt off to exit my car and go look at their cars,…read moreBuddy Davis was standing beside my car. He was very friendly and knowledgeable and showed me some cars then we test drove two of them. They had what I was looking for. He had answers to all of my questions and even put gas in my new, used suv. He explained and pointed out all of the options the vehicle came with. My overall experience at the Franklin Road Berglund Used Car Super Center was very pleasant. All three people I interacted with were kind and professional and they supplied me with coffee while the financing arrangements were being made. Coffee is always a plus. I do recommend this dealership to others and Buddy Davis specifically. Scott W. Roanoke, Virginia

Incredibly quick, friendly and professional service provided at good pricing…read more I had a tear in my front tire while on a vacation ride through the mountains and left my bike at Allsport Cycles on Sunday when they were closed without a call or voicemail about my situation. When I called the next morning, Scott had already brought my bike into the shop and assessed the situation. Scott replaced the tire I needed, provided a test drive to make sure that everything was functioning appropriately, and was kind enough to provide the best spot for A/C in the shop while I waited.

Awesome service. Drop off around 6pm and pick up next day at your convenience. Highly recommend.read more