DO NOT DO BUSINESS WITH THIS FACILITY. Hopefully I can save someone else from the nightmare and feeling of helplessness I've gone through over the last year and a half. 1st brought my boat there to have the outdrive prop shaft replaced as it was slightly bent. Several months later it was ready, so I was told. The receipt described the repair as a rebuild. The first hour on the lake and it's out of commission. Discovered the vertical shaft had sheered in a spot that rendered the whole unit as unusable. Brought it back to them with the understanding it was under warranty and after a year or so of being given the run around, I became discouraged and obtained a used lower unit. As luck would have it, it was frozen up internally. I then, at my own expense again, obtained a used lower unit casing with the understanding they would use the usable parts from the other lower units to build up a good lower unit including the new vertical shaft I had purchased. Did I mention this unit should have still been under warranty. Well, finally they call me to tell me my boat is ready to be picked up and all repairs have been completed. When I arrived, I asked them to run it to demonstrate it's function. I noticed that the RPM had to be increased to get it to shift into gear. A minor adjustment on the linkage I thought to myself. I also noticed a binding of the propeller shaft when turning it by hand and was told that the new bearings needed to be seated and the binding should disappear after running on the lake for a while. When I got it home I took it upon myself to make the necessary adjustment to the linkage so it would shift into gear properly. As I removed the top cover to expose the shift linkage and discovered it was not fully connected. No cotter key to retain the connection. I knew at that point if I had gone any distance on the water it would have vibrated loose, rendering the shifting function unusable. I would have been dead in the water again. Swallowing my pride and dealing with a much thinner wallet, I took it to another repair facility for a second opinion where they assured me the binding issue was not at all normal and there was obviously something wrong. I might also add, I noticed gear oil leaking out of a water port on the gear case telling me it hadn't been sealed properly. I had run it for about an hour with the water hose cuffs for cooling after I had brought it home instead of taking my chances on the water. Good thing I did. If review rating went into the negative, that what they would have gotten. Totally Unprofessional and at times rude with no communication with me at all. That should do it! Hope this hurts as it was meant to! read more
