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    Soltani Saeed P H D

    3.5 (4 reviews)

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    3 years ago

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    5 years ago

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    5 years ago

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    7 years ago

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    Casa de la Familia

    Casa de la Familia

    3.2
    (9 reviews)
    1.6 mi

    No email to start services…read more I did the initial intake with a man. He was very nice and took down my email to send me some consents forms. I have quite a long email but not complicated (my full name). I even spelled it out and from what I remember I don't think he repeated it to me. One week later and nothing was sent. I reached out again and spoke to a woman. She apologized said she would reach out to her team to get those consent forms over she also took down my email and did not confirm it. One week later again and nothing. I was told virtual services would start in a few days which I was really looking forward to... but if this is the bad communication I have in store I think I'll take my business elsewhere.

    Update 5/6: if you leave an honest review they will terminate services with you. This is how the…read moreDirector Karina Rojas handled this situation was just as bad attitude as the rest. She had no compassion and really didn't care what I had to say. And their reason was they cannot help me any longer due to " ethical reasons" if I can give this establishment a negative 10!! I would! * All positive reviews are from their personal family, friends and staff!!!! office staff and appointment setters are extremely on organized and inconsistent. There's no communication with anyone there and will not return your calls!! . Although they swear up and down "promise to return your call" THEY NEVER DO!!!!! Will not tell you they canceled your appointment or even apologize for not letting you know! I've been with them for several years off and on and they seem to just be getting worse! Which is such a shame because again the therapists are great! I was looking forward to speaking with my therapist on 5/5 as per the confirmation email I received from them. BUT didn't receive a call -so I called the office only to be told they're not sure what's going on and they " promise they will call me back" AGAIN!!! i'm going through so much with my mental health and they are adding more to my depression and anxiety. Instead of helping my mental illness they are adding to it. I'm now left in a deeper darker hole than what I started with because of their carelessness. These are our mental health you guys are messing with- and the lack of empathy is shocking and disgusting especially for a "Mental Health" facility. I'm literally holding on by a thread and staff is doing a great job severing my strings!! They really make me want to give up. they downright do not care about you or your well-being.

    Photos
    My appointment confirmation email I received on May 3 for my appointment on May 5.
    My appointment confirmation email I received on May 3 for my appointment on May 5.
    The discharge letter I received soon after I voice my concerns
    The discharge letter I received soon after I voice my concerns
    The discharge letter I received soon after our conversation about my concerns.

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    The discharge letter I received soon after our conversation about my concerns.

    Soltani Saeed P H D - c_and_mh - Updated August 2026

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