I've been looking for a good dry cleaners and I passed by Mill Pond Cleaners on my way to work and…read moredecided to give them a try. I needed 3 pea-coats to be dry cleaned so I brought them in. As soon as I walked in I noticed the facility is clean and the staff are attentive. A nice young women helped me right away and told me it would be ready in 2 days which was no problem because I wasn't in a rush. I stopped by two days later and my coats were ready! They looked great and smelt fresh! The prices are reasonable and the staff are friendly. Great experience and will definitely be back.

If you're ever in a bind like me and find yourself needing laundry wash and FOLD service this is…read moreNOT the place They ¿did me a favor? ¡for $80! to wash and FOLD my laundry ¿A flat pile of bunched up laundry is NOT folded! Nothing smells even washed and towels still have stickiness from hardwater where I came from so questioning if anything was even really washed Can't trust businesses these days. They like the money money money but they don't like to do the work work work

BEWARE!!! The WORST…read moreexperience I have ever had. I brought 4 suits in to be tailored and dry cleaned. I only asked that my jackets be taken in around the waist. The women had me try on the jacket for her while she pinned it back along the stitching. It looked fine while pinned so I approved. I returned a week later to pick up my suits and when I tried them on the sleeves were about an inch shorter than before. I pointed out the problem and at first they denied altering the sleeves. Then they said, ok, we will fix it. About 2 hours later I receive a phone call telling me they refuse to fix the sleeves. They deny ever touching the sleeves to begin with. They tried to get me to pay MORE money to have the sleeves lengthened when they messed them up in the first place. Long story short, they ruined 4 of my suits and refused to fix it. They LIED to my face and I will never return back here. BEWARE!!! NEVER GO HERE. THERE ARE PLENTY OF OTHER GREAT CLEANERS IN AND AROUND MONROE

I wish I can give this place less than one star to put my rating in. I brought in nine shirts to be…read moredry clean. I'm going to have to iron every collar. They gave me a reason that I gave them too many shirts at once to press and clean and that it took me to lo,g to pick them up. Then she suggested that I press them on my own because it would be better. With customer service like that I need to find a new dry cleaner. Also I think she needs to take a course in manners andearn what customer service is

I first came here as another customer told me. I go here to get excellent service they know people…read moreand ask hows so and so, they are friendly and sewing is great. Cleaning is great.

This was my first time using this establishment. I needed to get a particular shirt dry cleaned and…read moresome patches added on. Besides the smaller patch being slightly off, I'm satisfied with the work that was done. My shirt was done in a timely manner and the price was not bad either. The gentleman was nice who worked ( or owned the establishment). Easy.drop off and pick up.

I don't know what it is about getting patches sewn on garments but this is the second cleaners I've…read moretried to get some patch work done on a button up uniform shirt I have and the job was dismal at best! It was a two part patch where I asked specifically to place the two patches close to each other but not exactly touching and what I got was my patches over an inch apart, it looked totally stupid like a child patched it on. During my visit the tailor was measuring and marking up patches for a police officer so that the officer got the BEST patch job he could possibly get. I guess since I didn't walk in with a gun on my hip I got a mediocre patch job and I'll never bring shirts here for patches ever again. I ended up ripping half my patch off my sleeve because it just looked terrible the way it was applied. For the half I did not rip off, at least that was aligned fairly properly on my shirt sleeve. I paid for patches to be poorly placed and dry cleaning. Dry cleaning was done nicely, patches not so much. If you are a cop then this place will roll out the red carpet for you presumably because the owner likes to speed and wants favor with local cops to give him a pass when pulled over. If you aren't a cop then be prepared to be treated like a second class customer. Overall in my opinion your milage may vary with the services provided here. Maybe visit in a police officer costume and the tailor will give you his undivided attention. What I wanted wasn't that difficult and the patch was small.

Staff was incredibly kind and helpful, prices were reasonable, and everything was clean!read more

Best laundry around. Nicest people who go that one step for you . Won't take my laundry any place…read moreelse.

Love the friendly and excellent service! The quality of the dry cleaning and alterations have us…read morereturning regularly!

So happy that Mill Pond opened a location here in Warwick!!! I have used the Monroe store for years…read moreand the quality is always the best. This store will be a great addition to Warwick, and the location is super clean and bright

Brought a winter coat to be cleaned and mended. They charged me for mending which was never done…read more Took to another cleaners and was shocked that the cleaner would charge and lie. I reported him to better business busines bureau and consumer complaint. He must be stopped. doing crappy work. Called and would not even agree this was not done.

After spending almost $200 on alterations on my husbands suit and my pants suit I found that they…read morenever shortened the sleeves on my husbands suit. I go back to them and the owner refused to do anything claiming she shortened them. Mind you they still sit on the same part of his hand as when I brought it in for alterations. There's no talking to her she's one miserable person and that's being nice. So now I have to spend more money elsewhere to get them Fixed. Would not recommend them.

I recently switched from another local cleaner, my shirt collars were getting scorched, button…read moredisintegrating on new shirts, and an unwillingness to go the extra mile. From my first couple of experiences with Gilman's I have been really impressed. In addition to a veteran's discount, their customer service is spectacular. My first order had a pair of trousers returned with a replacement button on a rear pocket, no charge! I dropped an order off this morning and asked for their recommendation on how to get a ketchup stain out of my shirt, I had just been eating in the car. I was asked to hand over my shirt and within fifteen minutes the stain was removed, the shirt pressed, and I was ready for today's meetings. I'm so glad I switched to Gilman's, I've been recommending it ever since!

I dropped off an antique silk hand made ring bearers pillow to be hand cleaned. They promised me it…read morecould be done in 7 to 10 business days. This was the first week of December. It is now January 13th and they CAN NOT FIND MY PILLOW!! They "think" it may be at a "Sister cleaner" in Scranton, PA but are not sure. I'm getting the run around and am tired of it. I will be contacting Consumers Affairs and the Attorney General office. I will also report it stolen.