Service was great, helpfull staff! then a few months later I saw they had billed my insurance…read morecompany around $6,000. Well thats why I have insurance.. right.. well then they send me an invoice for another $9,000 (expensive for 60 minutes work) so I called them and they stated that the whole appointment was $15,000 (yes for 1 hours work!) and my insurance only covered part of it.. So we called up and asked how much for cash for the same service, they told us.. $1000 flat rate! Now I have some lawyer company calling me to collect and and being threatening! BeWARE Of this company! SHADY!

Everyone at this facility is so nice and friendly. The place is clean and service is professional…read more I would also like to mention Melody who works in the MRI clinical reviewal who went above and beyond to help me with my unique situation. It was a great experience all around. Zero complaints.

The staff are very nice and friendly, I like that you are in and out no waiting and they do quality…read morework in there reporting the results. I have used other imaging centers And I feel this is right for me.

Clean facility, and friendly professional staff. I had a 10:30am appointment I arrived 30 minutes…read moreearly as instructed and I was in and out by 11. MRI (knee)

I had a pelvic ultrasound which is already an awkward/uncomfortable experience but my sonographer…read morewas so sweet and she made me feel so comfortable! I highly recommend her. The people in the front were kind to me as well. Great staff experience.

I went to the Envision Women's imaging at 714 Hunters Row in Mansfield. Absolutely wonderful…read moreservice and care from the very nice lady at the Reception desk to the ultrasound done by Debbie. They were all kind, professional and caring. This office was very clean also. Definitely recommend. I wish I would have gotten the name of the lady at reception, desk very kind.

Hit & miss. I had a hand XRay & had to wait TWO HOURS for it, bc technician didn't know I was…read morescheduled & when she did, she decided to just let me wait despite my appointment time bc she was upset at the front desk. She was rude to me when I mentioned I was just there for a hand XRay. The XRay itself took 5 minutes. Another time when I took my friend for her appointment, we waited over an hour & the front desk didn't communicate it with us. My friend was in so much back pain & couldn't sit comfortably in waiting room. They were rude when we asked. Then some other times we've gone, things were smooth. Again, hit & miss.

I have been on hold for 38 minutes. According to the music and automated message I've listened to…read moreso much it is making my ears bleed, they are implementing "a new medical records billing system so I may encounter longer than usual wait times". Seems to me that 38+ minutes is extreme. Do yourself a favor and find a Direct Orthopedic Care. Sam day appointment and everything is handled in office. SO much better!!!

It's a very positive experience. Everything went extremely well and I would be happy to use them…read moreagain.

The entire process was exceptional!!! The front desk was…read morepleasant to deal with!!! The young ladies in the back where the MRI was performed where Angels!!! The absolute best experience with MRI and I do not like MRI's at all!!! But the young ladies made it a breeze!!! They all deserve a raise!!!

My experience at the Red Oak Touchstone imaging office is always positive they're always prompt and…read moreprofessional and they always try to make you as comfortable as possible. I would definitely recommend this facility to my family and friends.

This place was nice. My first mammogram. They treated me at the door. The lobby was clean and not…read morecrowed. I loved the locker themes in the changing rooms. They communicated my results to my pcp easily.

Everyone here are so friendly,caring,professional. The lady in the front desk she is so sweet as…read moresoon as you walk in she greets you.. my experience here was amazing thank you

I love this place. Everyone is very nice and if you call back with needing things to be sent to…read moredifferent places.They are very good about it

They have always been Professional, polite and respectful. I absolutely love most of the staff who…read moreI see. I will not go back to anyone else after years going here. The folks not pleased are usually folks in pain so they might be hard to please by anyone.

A+! Went here for my first mammogram & from the beginning it was a such an easy process…read more - Scheduled over the phone, they followed up after a doctor referral. They were also very informative as what to expect, what not to do etc. - Additional medical history/screening/e-checkin... super easy. Also, I'm sure it's pertinent informative but it only took like 10 minutes. - Appointment was a breeze. The girl at the front desk was friendly. Amy, the technician, simply wonderful & so kind. Clean facility & open on Saturdays by appointment, very convenient. Thank you Touchstone Imaging for being amazing! :)

This facility is always really clean and quiet. thank you for wanting feedback from the patients…read more The digital report was amazing because I could understand it.

I had a very pleasant experience. Nurse Practitioner Markeita Johnson was very nice and took her…read moretime with me which is what I look for most in healthcare providers. She listened to my concerns and addressed them accordingly. Lizette administered my flu shot effortlessly and with no pain, and delivered with a smile. The front desk attendant Savannah was very professional and nice as well. Even the lab phlebotomist was kind enough to not 'dig around' too long for my vein when taking blood. I would recommend this location for the kindness and professionalism they displayed to me.

Me and my family have been patients here for over ten years. Since switching to Dr. Ramos, she has…read morebeen anything but professional. They took over 2 months to send in my referral to specialist. Then they want to blame the other doctor. She has a very condescending attitude and disrespectful. Abby, I think her name is who works at the front desk has a horrible attitude very unprofessional. Save yourself the trouble. Don't come here unless you want ghetto and disrespectful staff.