I still love this place. It is always a wonderful experience when I come here. Mimi was…read moreextremely pleasant & very patient & friendly when she checked me in. Her spirit made the room feel very - warm which was amazing . Laura, my technician, took extra care of the "girls" & made me feel very comfortable. Her hands were warm & didn't make me jump with each touch. That makes a WORLD of difference when doing a mammogram...especially since I'm sensitive to cold hands. I genuinely felt like they cared for me even though they didn't even know me. Thank you Mimi & Ladies for your warmth & hospitality. It truly is beautifully, wonderful to experience. I no longer dread my mammos. So if you're looking for a great place for your mammos, please try this place. You will not be disappointed .

This was my 1st time getting a mammogram and I was nervous! Everyone I can in contact with was so…read morenice and helpful.

Everyone at this facility is so nice and friendly. The place is clean and service is professional…read more I would also like to mention Melody who works in the MRI clinical reviewal who went above and beyond to help me with my unique situation. It was a great experience all around. Zero complaints.

The staff are very nice and friendly, I like that you are in and out no waiting and they do quality…read morework in there reporting the results. I have used other imaging centers And I feel this is right for me.

Clean facility, and friendly professional staff. I had a 10:30am appointment I arrived 30 minutes…read moreearly as instructed and I was in and out by 11. MRI (knee)

I had a pelvic ultrasound which is already an awkward/uncomfortable experience but my sonographer…read morewas so sweet and she made me feel so comfortable! I highly recommend her. The people in the front were kind to me as well. Great staff experience.

I came here to get a CT scan done that needed to be urgent and I had no trouble getting a same day…read moreappointment luckily. My doctor called in the morning and after checking with my insurance, I heard from front office by 11 and was scheduled for about 4pm. Terry was quick and efficient with the CT scan and he was very nice. The actual scan took about 2 minutes and then I was on my way. Once I got there and filled out all the paperwork, I only waited about 8 minutes before being called back and I could see there were 2 people ahead of me. The office was clean and it was a good experience here.

Hit & miss. I had a hand XRay & had to wait TWO HOURS for it, bc technician didn't know I was…read morescheduled & when she did, she decided to just let me wait despite my appointment time bc she was upset at the front desk. She was rude to me when I mentioned I was just there for a hand XRay. The XRay itself took 5 minutes. Another time when I took my friend for her appointment, we waited over an hour & the front desk didn't communicate it with us. My friend was in so much back pain & couldn't sit comfortably in waiting room. They were rude when we asked. Then some other times we've gone, things were smooth. Again, hit & miss.

I have been on hold for 38 minutes. According to the music and automated message I've listened to…read moreso much it is making my ears bleed, they are implementing "a new medical records billing system so I may encounter longer than usual wait times". Seems to me that 38+ minutes is extreme. Do yourself a favor and find a Direct Orthopedic Care. Sam day appointment and everything is handled in office. SO much better!!!

It's a very positive experience. Everything went extremely well and I would be happy to use them…read moreagain.

My experience at the Red Oak Touchstone imaging office is always positive they're always prompt and…read moreprofessional and they always try to make you as comfortable as possible. I would definitely recommend this facility to my family and friends.

Always timely. All staff very friendly, kind, & considerate. No long wait time. Technicians very…read morecalm & helpfu.

This place was nice. My first mammogram. They treated me at the door. The lobby was clean and not…read morecrowed. I loved the locker themes in the changing rooms. They communicated my results to my pcp easily.

Everyone here are so friendly,caring,professional. The lady in the front desk she is so sweet as…read moresoon as you walk in she greets you.. my experience here was amazing thank you

I came here for imaging after bad experiences with Solis. I'm glad I did! The facility got me…read moreregistered quickly; I was called back just prior to my appointment time and out shortly after. Sam, the employee who did my sono, was very efficient and professional. She explained everything to me in detail and made sure to answer any questions that I had. I never mention that I am an RN when receiving healthcare, but I pay very close attention to bedside manner and professionalism. Sam passed the test for sure! I would definitely return in the future if necessary.

They have always been Professional, polite and respectful. I absolutely love most of the staff who…read moreI see. I will not go back to anyone else after years going here. The folks not pleased are usually folks in pain so they might be hard to please by anyone.

Everything was so smooth, from the check in to the exam. Very happy with the appointment.read more

A+! Went here for my first mammogram & from the beginning it was a such an easy process…read more - Scheduled over the phone, they followed up after a doctor referral. They were also very informative as what to expect, what not to do etc. - Additional medical history/screening/e-checkin... super easy. Also, I'm sure it's pertinent informative but it only took like 10 minutes. - Appointment was a breeze. The girl at the front desk was friendly. Amy, the technician, simply wonderful & so kind. Clean facility & open on Saturdays by appointment, very convenient. Thank you Touchstone Imaging for being amazing! :)

Will never go Back there, I went for medical help and was so hurt and shock how I was treated. The…read morenurse's some were rude and some were trying to be nice. Some stood with their arms fold and did not care at all! The room I was place in a room that was dirt and dry blood stains on floor and sheets. dirt sheets hanging out the hamper. I have pictures of all. I waited for 2hrs before no one came in. I left but before I left, I ask someone to come in the room to look at it. I ask her would she let there Mom or dad or yourself stay in this room she look shock. I told her I was leaving. The young lady told them that I was leaving because of the matter and the treatment. As I was leaving I watch one lady eating at station others just standing around. I Loved this Hospital but will never come back. My Doctors are there, I left and went elsewhere....

My very first time to Baylor Scott & White and the service was absolutely top tier. I felt heard…read moreand understood. The care that was given was empathetic, caring, thorough, & most of all quick. The atmosphere was calming and didn't make me feel anxious to be in a new place with new people. Thank you to the staff for being incredibly patient, kind, and most of all downright amazing.