My first time here for a colonoscopy with Dr. Parvrala. From the time I arrived to my check in…read moreeveryone here was very helpful. Once they take you back for post op they review everything thoroughly with you so you know what to expect and the duration of the procedure. What to expect before and after. This Baylor Scott team really make you feel welcomed and cared for that at time is the absolute assurance a patient needs. Definitely would recommend this location to my family and friends.

I'd give a 5 star if this place didn't play the identity game. It's hard to trust a doctor, nurses,…read moreor billing when they think you can change gender and pronouns. This is disgraceful.

Fly by night, lacking hygiene, and nurses that can't set up an iv even after 3 tries, no air…read moreconditioning in the rooms just a swamp cooler, tv was broken, sink dripped water non-stop, one of the worst Hospitals in Mansfield, Texas. I brought all my records and CT scans from July/2025 I was seen on Sept/2025 made them aware the Insurance may not pay for it, but ALAS I had Medicare, United, and Tricare, he ordered it.I have a recording of myself telling so to the Dr. and the young lady from African who did the scan was present when I said it, BTW this hospital makes you sign a document stating you're " a citizen?" let's make the stock holders and owners liable for this pile of excrement disguising as a medical center, no interaction from the from desk lady, they don't look at you. They're there to take the money.

Very professional food was excellent and received the best care for detox off heroin I've ever had…read more Been to rehabs and hospitals ands always end up AMA due to meds used that don't help. Nurses and doctors really listened and actually put you on individual meds after listening each day two or three times a day to different types of extreme sickness. I say individual care because my wife and I both went at the same time and our treatments were completely different. They do not use protocols like every other place uses. I have been to many Rehabs and hospitals and paid upwards of $80,000 to $100,000 in Michigan, Florida, San Diego and and Palm Springs, so extremely nice place and they all did and said the same thing. I was back using within a month. I went home after Trusted and though I used again it had nothing to do with what they did. I left after five days and felt as good as new. Didn't know that was possible. The only problem was IV, but that wasn't their fault I had used all my veins from heroin use. They even brought in an IV doctor to get my IV done correctly with an ultrasound machine. Been to over 40 hospitals and rehabs in my life this is the only one I would recommend.

I had my surgery done here last month and everyone's so kind and caring …read more I wouldn't go any place else .. Keep up the good work

Had 2 different stays here in less than 6 weeks and will never, ever return if I can help it. It…read moreused to be Medical Plaza and my father in law loved it then, but when we were in FW and needed an ER we went to where MP used to be and noticed the name had changed. We went anyway. All you really have to do, honestly, is walk in at 2-3 different times a day and go by the cafe (which closes at 2 pm!! and has little staff at other times), go by the waiting areas and just listen in and walk thru a couple floors and then do the same thing at Baylor and Texas Health downtown - both within 5 miles and you will clearly see the difference. Medical City is the only FOR PROFIT hospital of the 3 and it shows. Not near as clean , very little to offer people who need to stay for many hours on several days, parking is horrible, and our experience had us being charged (Medicare) for ICU rooms when we clearly were not in ICU and were not receiving ICU care (no dedicated nurse, no machines hooked up other than heart monitor strapped on which we walked around with on several floors, even went outside a couple times.......how is that ICU?). The bigger issues were testing equipment sitting everywhere in the hallway supposedly not working when we went for a nuclear stress test. The test was put off 3 times due to badly functioning equipment, then we had to stay an extra night (8 total just for a-fib which was being treated with meds only) just because someone couldn't read the test in a 4 hour period :-(( During that 8 day stay, my husband was skipped over 7 meals - he lost 13 lbs in that week because they would falsely have his scheduled for tests that never happened or got rescheduled and meal time had already passed. They even had in his chart a test scheduled on a Sunday! We all know random tests are not done on Sundays. We even overheard the nurses saying "why do they keep doing this stuff to this guy?" "they know we don't do tests on Sundays, I feel sorry for him." Then there was the 2 nights I left to go home when my husband was asleep about 8 pm and the front doors which was near the visitors parking lot - were LOCKED! I was told I had to go out the back where the employee entrance was and walk around the building........AFTER DARK.......DOWNTOWN!?!? Are you kidding me?? I was livid. There were a couple of good nurses, but just as many who appeared to be gabbing most the time and definitely had a chip on their shoulder if you asked for anything. During the 2nd visit for open heart surgery (not planned - told us we had to have it based on blockage seen thru angiogram (by the way - never get this test done if you can avoid it - get a calcium score test first or a different imaging test - shameless plug for excellent book that goes over alternative tests with less radiation and adequate information gained , just not the $$ they may want - read Paleo Cardiologist and have your eyes opened. You really need to know these things and not rely solely on the medical industry to do what is in your best interest. Also look into Dr Oracle ai program - awesome program accessible to all and used by many med students and physicians. Upon leaving this hospital on day 6 after open heart bypass surgery, the NURSE took my husband down to the loading area and put him in the FRONT seat (big no-no with airbags and open chest surgical healing) AND said there were no discharge instructions!! Seriously, a nurse told us this. I pulled the car out of the way for other people to get by, got out, left poor husband in car alone and went back up to the cardiac floor and asked about discharge instructions. The lady/nurse at the counter said "Oh, he never gave you one of these?" She held up a 7 page red letter typed cardiac care discharge instructions which had ALOT of things we needed to know about sleeping , sitting , coughing, meds, follow up time frames, etc etc etc. I said "no he did not, he said there weren't any!" and I grabbed it from her hand and left. I know the medical industry changed alot after Covid, but this is just ridiculous! Do yourselves a favor and ask and investigate and go inside and walk around the hospitals in your area BEFORE you need one!! Ask friends and famly - alot of them and get specific reasons why they liked or didn't like a hospital. Cute nurse NOT a good reason to go there. One toilet not working one day NOT a good reason to avoid that one. Be involved in your own life, your own decisions and your own medical care as well as that of your family members. Sadly it is a money driven field and many uninformed "clients" who would have no clue if they were being deceived..........unless they do a little digging and pushing when necessary. I pray your experience is better...........for everyone's sake.

Great treatment and care, Staff is outstanding. The…read morefacility is always nice and their team will always work to get you in when you have an issue.

The entire staff is 5 stars. Everyone at this facility seems to be totally involved with each…read moreperson that comes into this office. I feel totally marvellous after each visit. Thank you

Everything was great with this doctor and his practice until one month from my post op appointment…read more Dr. Roye repaired my umbilical hernia. He had a great bedside manner and after surgery he informed me and my family that everything had went smooth and I was good to go. Dr. Roye repeated that statement to me at my follow up appointment. He said it went great and I was healing good and no need to come back unless I had a concern. Great! Fast forward to one month after this appointment when I get a call saying I owe another $300 for the surgery I had over a month ago. Let me assure you, they will not perform this surgery until it's paid in full. I have no insurance and paid $9,000 out of my pocket to have this done. I was blown away at this additional charge and asked why!?? The girl on the phone says well it says here that he had to do additional work during your surgery. It was strangulated. Why was this never brought up to me or my family until now? No answer. A strangulated hernia can be very serious and you mean to tell me Dr. Roye didn't think it necessary to tell me? This is absolutely unacceptable. They will never see another dime from me even though they've already reported me to a collection agency.

I went into the emergency room for my gallbladder. He preformed a emergency surgery on me at the…read moreBaylor Hospital. I cannot say how grateful I am for his bedside manner, and professionalism. When i got out of the hospital for follow up it was convient and easy. He's Great, could not asked for a better Doc.