Dr Miller Has been our life long family veterinarian. he and his staff have always showed kindness…read moreand compassion when interacting with them. my most memorable event this back to you late 1960s on my pet Siamese cat "Sam" Who was an outdoor cat He had been missing for several days when our neighbor discovered that he was in their garage He apparently had sustained injuries suspected to be a ruptured diaphragm from being struck by a car We sought Vet care And were advised by Dr. Miller That he had a ruptured diaphragm And that he would have to be put down. A traumatic and emotional event. We said our goodbyes and left him in the care of Dr. Miller. 4-6 weeks later We received a call from Dr. Miller's office staff who informed us that he did not like giving up on injured animals and that he had ordered a special airway that could be used in surgery to provide respiratory support during cases. So he proceeded to repair the ruptured diaphragm. and during the surgical procedure one of his staff members provided respiratory support during so that Sam would have oxygen. We had quite an emotional reunion. I remember that my mother offered to pay Dr. Miller for his care of our cat which was declined.

I'll miss T.O. as he's retired. But, his staff and their new Vet are just as awesome!!…read moreThanks, you guys.

My dog was having issues with pawing at her ears for a couple of days. I called Timbertrails and…read moreleft a message. They called me back in 15 minutes, and made space for us. She had a bad ear infection and the Vet took her time and my very timid yet stressed dog let her do her work. This was a great experience for a first time situation. She prescribed an ointment and showed me how to apply it. My sweet dog is happier than she has been in days. Thank you, to the entire staff!

We take our 4 "kids" to Timber Trails, and have done so for a little over a year. Generally, we…read morealways have a good experience, especially when we saw Dr. James. They have a new veterinarian on staff, and every time we've seen her she seems like she's pretty miserable, but she does her job, so I guess that's all that really matters. Other than that, the staff are usually always friendly and helpful. I think a lot of them like animals a lot more than they do people, but we are the same way, so it's not a big deal. The services they provide are high quality, and the discounted prices are a total lifesaver. We'll continue to trust them with our animals' care.

The workers are really sweet to your pet. The fear free thing is really cool. I'd never heard of…read morethat before. I brought my cat in for a nasty ear infection. They have a diffuser with cat pheromones, calming spray on a blanket, cat toys, cat treats, and even CAT MUSIC Seems like a really legit and good place. Felt like a gucci vet or something. Not 5 stars cuz it cost me $200 for one visit I'm just glad my baby is gonna be okay.

We brought our much-loved 3-1/2 year-old mixed breed, Alice, to Striegel Animal Hospital for…read moreextraction of a broken tooth. A pre-op exam was done by Dr. Cressey, who found her fit and healthy. Surgery was performed 5 days later on a Tuesday. Alice initially appeared to recover normally, but by the following Sunday she refused food and became lethargic. As Striegel was closed, we took Alice to Lakeside Veterinary Hospital in Carbondale IL., where they determined that she was dehydrated and that her stitches had opened. Bloodwork indicated a low white blood cell count. The wound was cleaned, she was given fluids and anti-nausea meds. She was prescribed an antibiotic to be given only if she ate. We were advised to return to Striegel for follow-up. She would not eat and so we returned to Striegel the next day, Monday. Dr. Cressey examined her at length and said the extraction site was fine despite the missing stitches. Although blood test results were borderline, Dr. Cressey diagnosed pancreatitis based on abdominal sensitivity. We were told that simple anxiety could sometimes trigger such symptoms in a dog. Alice was again given fluids along with pain meds and an appetite stimulant. We we're instructed to feed her as best we could but not to administer the antibiotic unless she ate. We were not provided with an emergency telephone number or any recourse to after-hours immediate care. In the middle of the night, Alice's breathing became labored and she began to cry. We did our best to apply pain medication. At two-thirty on that Tuesday morning, as we drove toward the only 24-hour clinic we could find, two hours away near St. Louis, Alice died in my wife's arms. Three weeks later, I can still hear my wife crying as I write this. A necropsy was performed at the U of I Veterinary school but results were inconclusive. Striegel called to inform us that the invoice for that necropsy was ready a week before the report was returned. Like other doctors, veterinarians swear an oath upon graduation: primum non nocere, first do no harm. Striegel did irrevocable harm to our Alice, deep and lasting harm to me and my wife. They did not provide the thorough, responsible care and follow-up we were promised and dutifully paid for. Alice was our best friend and constant companion. If you care for your pet as much as we did for her, you would be well advised to look elsewhere for a good veterinarian.

every time I've been to stone creek it's always pretty quick, our last visit they told me over the…read morephone the doctor wouldn't be there but they could still do my pups booster shot, quickest appointment I've ever been to lol. I recommend anyone who asks where they should bring their pets. (plus the cute cats are always a bonus, it helped my puppy pretty much have 0 interest in cats too)

Very accommodating with short notice appointments, friendly and competent staff, helpful with my…read morecat's problems.

Good place just didn't like Dr Pertial at all ...,.......................................styrotype…read moreanimals there mainly Pits

I will have to say I'm very disappointed with St. Francis. My dog has been going there off & on…read more for almost 10 yrs, I buy her monthly flea medicine there every month! I had to take her to Lakeside hospital at the end of December for an ulcer in her eye. She needed a follow up by her vet after a week. I call SF & was told that they were scheduling 2 weeks out & should try and get into see someone else. After calling around to try to get my sweet dog seen by a vet ASAP it was still going to take weeks with someone else. I called back to St. Francis to schedule an appointment for my sweet girl and was rudely told since she had not been seen in a certain amount of time that she would be considered a new patient and that I needed to find a new veterinarian!

I recently took my flemish giant for an exam and first off, the sweet lady at the front got us…read morechecked in and made us comfortable. We had great conversations. I wish I could remember her name to give proper gratitude! Secondly, Wes was awesome, he checked us out and got our next appointment set up quickly! they both also showed us some deeply loved animals that either live there currently or has lived there at the hospital! and last but not least, Dr. Parton was very helpful and Professional at his work. He answered all my questions. My flemish giant liked Dr. Parton so much he got to leave his mark on him! haha! 5/5. would recommend!

one of the rudest vet offices I've ever been to. The staff was not patient or kind or of any sort…read moreof quality and treated my animal like a nuisance rather than an animal that needed help. The office itself is not taken care of; it looks and smells like it hasn't been cleaned in ages. I would not recommend this vet at all.

I took my six month old healthy kitten here to be neutered. Their incompetent vet, Dr. creese,…read morekilled him with an overdose of anesthesia that she administered with a stickpoke without weighing him. When, while quite upset, we went to get his body, the front staff, a woman named Chesney rolled her eyes and laughed at us as we cried and waited for his body. Dr. Creese shoved his body at us and said 'you can leave now'. The president of the board, who is in a personal relationship with the vet that killed our cat, lied and claimed her staff was 'too busy' to show compassion while we waited for his body. She defended the fact that the vet overdosed my cat and murdered him. The entire staff and organization are heartless, corrupt and horrible people. Do not take your beloved pets here or they will be murdered and the staff will abuse you after they murder your pets.

This is a much needed service and I commend anyone who rescues animals. However, the follow up…read moreappointments for your pet are ONLY 12-2 on Monday through Thursday. I called to reschedule my dogs date/time for her last vaccine. I was immediately attacked and berated by not one, but two employees. I was floored by the immediate, unexpected over the top rudeness. We'll follow up with our own vet and won't ever again recommend supporting this rescue.

My wife and I have been using Central Hospital For Animals in Herrin for many many years, and I…read morehave nothing but great things to say about the staff there. The two people that come to mind immediately are the Vet Tec, Brooke, and Dr. Collin Rhine. Their compassion over the years was spectacular and when we had to put our dog, Rocky, down, they were so supportive. Brooke took a liking to Rocky very early on and would always light up when we brought him in. She cried with my wife when we had to put him down, and to me that's a reflection of who she is, kind and compassionate. Dr. Collin always gave us hope when we needed hope but honesty when it was time to say goodbye. We had no doubt he did everything he could to help our little guy out, by far the best veterinarian our Rocky had the privilege of seeing in his nearly 18 years of life. If you're looking for place to take your animals where they truly care about them, go to Central Hospital For Animals - Herrin.

One of my cats has been straining to pass urine in his litter box, but sometimes doesn't make it to…read morethe box and has accidents on the floor. Pretty much throughout the house. The appointment was made fairly quickly for the next day (today on a Saturday) because I was told it might be an emergency. After Dr. McNit asked us a series of questions, one being how many cats do we have, she gave a condescending smirk at the fact we have 22 rescues (all spayed or neutered and indoor only), and basically accused the cats of not getting along and maybe that's why he has suddenly started having accidents. What? She has no idea how well behaved they all are, so YES they ALL get along amazingly well because she doesn't know that I train them. Long story short, she gave me information about ferimones I can get through Amazon, and said that she wouldn't be able to do an ultrasound on him to check for urine crystals or stones until next Friday when the tech is there who does that. Now, my thinking is if a pet parent calls about a possible emergency, shouldn't the doctor be prepared? At least recommend another vet? Instead, we had to reschedule for next Friday when the proper tests can be done, and we were charged $80 today for nothing but a consultation. I will be canceling that appointment and getting my fur buddy to a better vet. So disappointed with CHFA. They used to be better than that.

GO FAR AWAY. Petco bought this location and they are not charging more than double and do not…read moreinform you prior to payment. We took our kittens in for round 1 shots exactly 1 month ago for $120.00. 1 month later petco purchased this vets office. My wife took our kittens back for round 2 of the same shots.. 336 DOLLARS!!!!!!!! NO WARNING OF PRICE INCREASE!!!! WE WILL BE DISPUTING THIS THROUGH THE BANK

Dr. Parker and his staff are the BEST! ..Kind, Professional, caring and they bend over backwards to…read morehelp your furbaby. We were going to another Vet for years, but he retired and were concerned about choosing another Vet, but we were pleasantly surprised at how welcoming the doctor and his staff were. Their office is immaculate, the doctor's prices are reasonable and THEY care. So happy to find a knowledgeable doctor for my pets that we can count on!

Amazing, compassionate, and professional people work there. They treat your pets like they're…read morefamily and love them like you do. They get to the bottom of the problem right away. Not many are wonderful with cats, but they have the best care for cats as well as dogs.

They are amazing and I would recommend them to anyone. They have taken care of my dog and all of…read moremy sisters animals