Read the other reviews, this company will ghost you. I am a…read moreproperty manager in MD. We ordered a concrete picnic table with solar power. The purchase was in memorial of a volunteer who passed away. Due to COVID, SunnyCal could not deliver the product (that I understand and sympathized with) so we had to cancel the order and get refunded the deposit of a couple of thousand. First, the refund check bounced. After that I spoke to Becky (Office Manager) and Steve Dollins. Mr. Dollins promised to take care of the issue. We cancelled the order December 14, 2021. As of November 2, 2022 the HOA has not been reimbursed and Becky and Steve have stopped responding or taking my calls. I urge you to check the other reviews where the company just simply stops responding.

I bought a solar system from these guys and installed it myself. It was quite a project. Steve and…read morehis office staff were very helpful and put up with my many questions. Becky especially was very tolerant and helpful with me. Through their guidance I have now eliminated my PG&E bill. I have yet to find another store like this one in California. I make the trip to Jackson from Georgetown to get materials from Sunnycal. I highly recommend them. Thanks again Steve. Rick

Helped us fix our power just over the phone! Great place with great service! Thank you!read more

if i had a an option for 0 stars i would! they treat their employees like trash! they use…read moreintimidation and humiliation as tactics to cohersively fire people!(make them quit). I was due within a week to have a baby when they tried to bring up personal business in front of the whole company and humiliated me to where i had to quit. then knowing i was having a baby they took the 2 sick days they had giving me for my babies doctors appointments out of my last check and said they advanced the sick days! like what are 2 days wages to a comapny compared to an employee who is about to have a baby and needs every dollar to support his family as he can get! They dont have 1 certified journyman that works for them not 1! they are all hacks except 1 or 4 employees Abel and Rob and Jesus and Josh. but they all only work out of town in like chico ect. DO NOT USE THEM THEY STEAL FROM THEIR OWN EMPLOYEES AND AS I SAID NOT ONE OF THEM IS A LEGIT ELECTRCIAN!!! if you have already had work done by them you got lucky , but understand they screwed their own employees on it. On a prevailing wage job they promised the state law mandated rate then afterwards called the employees into the office and paid them cash but "deducted" the tax themselves and screwed them to! FAulty employers who do shit half ass trust me i worked for them and their standard of a job well done would get most fired at other places. do not recommend.

Knowledgeable and friendly. Just took some time to align schedules. They were able to…read moretroubleshoot and fix my Sunpower Sunvault solar battery system. They were also reasonable when quoting additional electrical work. Will use again!

Great customer service and came recommended by a coworker. I'm giving them 4/5 only because we…read morecouldn't afford the upgrade to our house at the time.

We had a great experience with Diamond Solar Solutions. They were highly communicative from start…read moreto finish -- I had direct cell numbers for the team and could text questions anytime, and they usually responded very quickly, often immediately. Their pricing was the best of the three contractors we considered, and they were also the only company willing to set up a non-export system so we could preserve our NEM 2.0 status and still get permission to operate from PG&E. That was a huge advantage for us, since other contractors were pushing us toward NEM 3.0. Their sales team was patient, helpful, and not pushy at all. They walked us through our options clearly, were honest about scheduling constraints, and still found a way to get us in on a pretty good timeline. They also came up with creative solutions when other issues popped up, which we really appreciated. We're very happy so far with our 14 additional panels and Tesla Powerwall 3. Rob, Brad, and Josh were all great to work with. They're highly rated for a reason.

Researched for years, met with folks several times, ultimately went with Diamond Solar for their…read morehardware, transparency, and excellent way of working with me through the process. I could not be happier with the result. Highly recommended!

Highly recommended, fast and reliable service . It's beautiful roof my house looks amazing! Thank…read moreyou.

Michael was contacted thru yelp and was the first to respond and came out immediately…read more He gave me a reasonable quote to install my skylight and was very professional. I gave him the job n him and his crew were on it a couple days later. They did a great install with minimal mess they cleaned up and did everything we agreed on ... Reliable n dependable n no BS I liked them n give them 5 stars for sure..

Finally found Gold Electric after my solar installer/maintainer "moved on" without notice. They…read morecame down & had my system up & working to max potential for the first time in a year! Very nice people from tech to Jessica in the office. They are now my installer/maintainer and I couldn't be happier. Stress gone! Thank You

They actually get a zero, but the scale doesn't go that low…read more I used them a couple of times with good results. Based on this I decided to call, them for a quote to expand my solar and battery storage systems. They are the 800-pound gorilla for this in our little community for this. I called on a Thursday. She (whom I won't mention by name) said she would call me back on Monday with the quote. Monday came and went. Tuesday came and went. As did Thursday, Friday, and the following Monday. So, on Tuesday, I called back. She was not in, so I asked to have her return my call. Wednesday came and went, Thursday came and went, as did Friday, Monday, and every day since. You have to wonder why someone won't call back as promised. Even if it was to say they could not (or don't want to) do the job. But to ignore me? I have since found two other companies that have quoted me.

I had an excellent experience with Solar Sesame from start to finish. The entire process was smooth…read moreand well-organized, and the level of service truly stood out. Their team was very responsive and easy to communicate with--any questions I had were answered quickly and clearly, which made me feel confident every step of the way. The pricing was also very reasonable, especially considering the quality of work and attention to detail. Overall, I'm very happy with Solar Sesame. Great service, fair pricing, and truly outstanding customer support. I would highly recommend them to anyone looking for a reliable and professional solar company.

I desperately needed a roof on my house before the rainy season started. I also wanted to get…read moresolar because it was clear that energy prices are going to continue to rise and solar is the smart way to go in this climate. I also replaced my gas furnace with a heat pump, so our electric needs are significant. A new roof with complete tear off and new plywood is a big project. I started by getting a quote from Solar City but they weren't able to coordinate with a roofer. Their leasing agreement (aka PPA) also had some provisions that seemed pretty predatory. I don't remember if Solar Sesame cold called me or I called them, but I do remember that Marcel did a great job of explaining the process. I'm pretty knowledgeable about these kind of projects so I asked somre very detailed questions. When he wasn't able to answer them immediately, he didn't front, he just said he didn't know and called the office for better info. That's the best response. I was a little concerned that Solar Sesame used an outsourced the roofing to a vendor. But given the time constraints, that was a good decision. Also, the vendor they chose, Arts Roofing, was a joy to work with. They communicated well, and when there was a small problem, they handled it professionally and entirely to my satisfaction. The solar panels went up super fast and well. They system was generating power the as soon as the installers were done. Unfortunately, PGE took their sweet time getting the final inspection done. So PGE got some free kwh from the system. On the good side, we didn't start paying for the system until after PGE did the final turn on, so no problem for us. I monitor the system via the PGE site as well as the Tesla app. Those two systems match up perfectly so I am happy with the amount of power being created and sold back to PGE. Also, we had a short power outage in our neighborhood, and it didn't impact us at all. The only reason I knew about it was that PGE alerted us via text. I looked out my window and noticed that none of my neighbors had their lights on. Between Marcel (sales) and Mei (project management), I'm very happy with the end result and the process on this large residential project.

I wanted to wait before writing this review, so I could really see how the solar and battery system…read moreperformed over time. It's now been over two years since our solar system was installed in Sept 2023. The installation itself went smoothly and the team worked hard to make sure everything was completed in time to meet the PG&E application deadline. Everyone I worked with was professional, friendly, and easy to communicate with. After the installation, I had a few questions and the team was quick to respond and genuinely helpful. I really appreciate knowing that their support didn't end once the system was paid for and that help is always there if needed. Since the installation, our electric bills have dropped significantly, and we haven't experienced a single issue. The system has been running efficiently and doing exactly as proposed. One of my biggest concerns at the beginning was having work done on our roof, but after two years and plenty of rainy days, I'm happy to say we've had zero problems. Overall, it's been a great experience, and I've already recommended Excite Energy to several friends.

- TL;DR: I'm left with the impression that Excite overpromises and under delivers, and is not truly…read moreconcerned for its customers outside of getting paid. I am hoping their workmanship and post-installation support is not commensurate with the customer service I've experienced to date. - My project was scheduled for installation on December 8. I was told installation would take 2 to 3 days. - Leading up to December 8, I was told installation would instead start on December 11. No explanation or apology was provided. I was at least reassured it would still be a 2-3 day process. - On December 17, installation remained incomplete. I was told installation would be completed on December 22 and that an inspection would be completed on December 23. - On December 22, I had not heard from Excite all day. It did not look like work had been done on my project. I called and asked if work had been done on my project. I was told that installation had been completed earlier in the day and that the inspection would proceed as planned. - On December 23, the inspector showed up. Excite did not. I called Excite multiple times and couldn't get anyone on the phone. I emailed and could not get an immediate response. The inspector left. Heath eventually called me and I learned for the first time that: (1) installation had not actually been completed, even though I had been told otherwise; and (2) the inspection should have been postponed, but wasn't. Heath took no ownership for the miscommunication about my project completion, the fumbled inspection, or my project generally. He would not commit to a firm plan or timeline for completing my installation or having the inspection done. - So 2+ weeks into a 2 to 3 day installation, my project remains incomplete. Other than my brief call with Heath, throughout the process I haven't been provided proactive updates about the prolonged installation time, updated timelines to completion, or really any pertinent information. The job site was also left unkempt on a day to day basis. A waste basket's worth of debris was left around my property and the interior of my home was left incredibly dirty. - As it stands would not recommend Excite to friends or family.