I went through the car wash and pulled into the vacuum area, only to find that a piece of my bumper…read morehad been snagged and pulled off during the wash. My 2009 Subaru Forester was in great condition beforehand. The damage happened here. I told the employee at the booth, who called over the assistant manager, Tyler. Tyler was rude and combative from the start. He handed me an incident report with a disclaimer stating the business isn't responsible for damage to cars over 10 years old. I refused to sign it. He also refused to give me contact information for the general manager or any insurance information, and instead gave me the phone number for a different location across town. When I called it, I spoke to two more "assistant managers" who said I'd have to wait for the actual manager before anything could move forward. Total runaround. If a business damages a customer's car, that should be handled between insurance companies, not decided unilaterally by the business that caused the damage. Of course they're going to say it's not their fault. I ended up waiting in the parking lot for over an hour for the general manager, Dustin, to show up. When he finally arrived, he walked straight to my car and started inspecting and touching the damaged bumper without a word. No introduction, no acknowledgment that I was right there. I was alone in the back of that parking lot with two men telling me their business wasn't responsible for damage they caused, and Dustin's whole demeanor made it clear he had no intention of being cordial about it. When I pointed out that he hadn't even introduced himself before putting his hands on my car, his response was, "If this is how we're starting off, it's not going to end well." That's not how a manager should speak to a customer, period. It came across as a thinly veiled threat, not customer service. He was short, dismissive, and clearly agitated that I'd pushed back at all, like I was the problem for expecting basic decency after his business damaged my property. At no point did he attempt to de-escalate, apologize, or treat the situation with any professionalism. If your business damages a customer's vehicle, the bare minimum is: reimburse the cost of the service that caused the damage, treat the customer with respect, and carry insurance to cover it. Instead, I got aggression and intimidation from the person in charge. Worst $11 I've ever spent. Dustin and Tyler both need serious training in how to handle conflict without becoming hostile toward customers.

They keep putting us to close the the car in front of us and the front t of my car never gets…read morewashed.... an the power shuts off every other time we go through.... I've never left there thinking that was worth the 10 dollars a car wash. Bad experiencessss. Save the money and go somewhere else.

My family and I had an overwhelmingly positive experience here. Lemme start with the car wash and…read morethen I'll get into how they went far above and beyond fantastic customer service. The car wash itself was great, it managed to remove a long road trip's worth of bugs from the grill and the tires were looking fantastic. The self vacuum station was quite impressive. It had spacious parking, the vaccum's had strong suction, plentiful clean towels that were being constantly replenished and ample bottles of window cleaner. We couldn't ask for more. Now let's get into the extras of a rather unconventional car wash trip. Just as we were about to leave, my husband got into a little fender bender with another vehicle (absolutely no fault of the car wash). They immediately came to check up on us and make sure everyone was ok, offered us a comfortable place to sit in the AC while the police made a report, brought us all (police included) ice cold bottles of water and then... they continued to take the time to check up on us the entire time we were there. They went well above customer service even though they were frankly quite busy and nothing was expected from them. They just really cared. I then had to call several weeks later on behalf of my insurance to obtain the camera footage and not only was Nathaniel incredibly helpful and warm, he then took the time to format the video for me, not once, but THREE times. He called twice to check up and make sure I was able to open the file, checked w the insurance to make sure they got it and provided several other solutions if that should fail. He really invested himself into helping in whichever way he could ands never once made me feel like I was putting him out. Thanks Happy's and Nathaniel! I couldn't recommend you enough.

Very nice hands free car wash. My car had some sap from bushes. It was able to get it all off.read more

We were told our brand new 2023 vehicle could only use Touchless car wash. This is all new to us as…read morewe've used yellow submarine and others for years. So after extensive searching we found this one. And after our first use I must say it was wonderful. Much less expensive than others and did a beautiful job on our brand new car. We will definitely use this service a lot in the future. One thing we learned is to use the brushes out front and wash the bugs off your front and windshield BEFORE you pay and move into the Touchless car wash.

$7 Sunday Special: Plus Wash for the price of a Basic Wash…read more I have a newer car and don't trust most carwashes not to rip my paint off. This place has actual soft cloth wipers. The prewash by the staff made for a very effective, efficient, and affordable wash. *Bring your own soft towel to get the leftover drips. The automatic dryer does a solid job, but I'm not fully dry in the back. The vacuums are decent, not the strongest suction; enough to get the job done.

Good car wash. better than the big ones. Nice Sunday special currently only $7 for a full service…read morewash. A good value.

Great service for our Class A Motorhome!…read more We needed to get sea salt off of rig, especially the roof, after visiting the Oregon Coast. The team was very efficient, friendly and we were in and out fairly quickly! Highly recommend Expert Truck & Car Wash

Great place my Rv looked like new!! The service was fast and very reasonable . The new owner is…read morevery professional . They take gentle car washing and use a spot free rinse

Had my car washed today and the lady that helped nice but after getting in my car after there was…read morelint from the towels all over the inside and outside of the car. The dash and console was cleaner going in then coming out.

Hey, great carWash where they can wash your car for fifteen dollars. Tree vacuum so available. Also…read morehand dry your car.

I paid for a full service cleaning, when I got home I noticed a bunch of very obvious splatters and…read moresmudges in the interior they failed to clean. When I took it back to get it redone, they still didn't get it all. I should've looked more closely the second time, but I thought "there's no way they would do the same thing again."

We came across town because this car wash had good reviews. We arrived 15 minutes before closing…read moretime, took our things out of the bed of the pickup and they proceeded to tell us they were closed. We went down to Surf thru across the street and had way better service!

Great car wash!!! Super customer service. Car looks great when finished! I would highly…read morerecommend Go Car Wash!