5 years ago on a Friday night in late October the temperature outside was freeeeeeezing, my boiler…read moredecided not to work any longer... Emerald heating and cooling was there for me. By Saturday afternoon I had heat.. ! Thanks to the entire crew that came out and replaced my boiler. I have been sold on them ever since.

I went to apply here as an African American man and felt very uncomfortable during my interview and…read morefelt as if I had no chance of being hired due to the posted pictures of almost all white people on there page.

Had a great session with Matt H on our new house design being built in WNY, Matt was extremely easy…read moreto discuss the layout with and Matt pointed out various things that were new in the most recent NEC code. Matt, thanks for your help guiding us through the design and placement of switches, receptacles and fixtures. I walked through the house with Rob today and your crew had everything roughed in and it looked fantastic, tight and clean. (job well done!!!) Jim B.

Extremely unprofessional and and unreliable company. The guy name Matt is extremely unprofessional…read moreand started blaming customers. Also, Brian is unreasonable person and when i made a complain they did not do anything. This is zero star company. Do not hire these people.

Horbett Heating & Cooling helped us twice. The first time was in 2020. So now, five years later, we…read moredidn't hesitate to return to the same company. Of course, we considered some different options, but thankfully, we didn't look any further and decided to stick with Horbett's. After the first experience our feedback was very positive, so why not? The day we called, the person handling our case put us on a waiting list. It sounded serious, but she called us back the next day, and within 30 minutes, a repairman was at our door to take care of the problem. They do a great job with scheduling, so the technicians don't waste their time. The repairman explained everything thoroughly that he was doing, including showing test results etc. during the whole process. Definitely, it was an honest and professional approach to customers. He really checked everything to be sure what the exact issue is with the air conditioning unit. After about an hour, he left. Our house started to feel like a happy place again. "Happy wife, happy life," right? ;) Another heatwave is coming this weekend. Horbett Heating & Cooling did a great job, and thanks for that.

Worst company ever, I wanted a 2 1/2 ton air-conditioning unit put in and they insisted on a small…read moresmaller one, Ken (the main owner at the time) insisted that if the one they're putting in won't work, they were going to replace it with a 2 1/2 ton. That never happened. They insisted my ductwork was too small and came and put bigger ductwork in. It did not solve the problem as the temperature went up outside. The temperature went up in the house. The air-conditioning was running all day long never shut off. After seven years, the air-conditioning blew the oil i'll cover which I was told by a reputable company because it was too small. That's why that happened. I fought with them. They refused to put a bigger one in. I would never hire them ever again. They do what they wanna do and want you to pay for it. Air conditioner lasted 7 years and I had a 5-year warranty and I paid good money for it and I received junk. They need to listen to the customer and give the customer what they're paying for and what they want and stop arguing with the customer

We were lucky to have this family owned, New Era Heating & Cooling install our air conditioner in…read morethe middle of a heat wave. Our dog has a condition that requires cool air at all times and these wonderful people arranged to make that happen! We want to thank them for an excellent job! Tom, Darbi and Abby our Lab

I can't say enough about New Era Heating and Cooling! This past Friday, I came home from work to…read morefind the thermostat reading 61 degrees and the weather prediction calling for record freezing temperatures all weekend. My husband reached out to New Era and reported the problem - it was after 5:00 pm and the woman he spoke to took his number and said she'd get back to him. We had little faith that we'd hear anything back, but were surprised to receive a call back within the half hour with the news that John would be over within the next 20 minutes. John was professional, friendly, and went above and beyond. Our furnace was beyond repair (It was 20+ years old), but he somehow got it to partially operate to get us through the weekend. He also assisted in getting our fireplace going so that we would have adequate heat. We made arrangements to purchase a new furnace (at a price that was considerably lower than what we had been quoted by T-Mark a few months earlier) and promised that he would be back first thing Monday morning. He wouldn't accept payment for the service call that night. On Sunday evening we received a phone call from Bev who was calling to check on us, and to confirm that John would be over at 9:00 am on Monday. We had about a foot of snow that fell overnight and my husband and boys were out shoveling at about 8:00 am when John arrived. Rather than leave and come back an hour later, or sit in his warm truck, he asked if they had an extra shovel and helped them clear the driveway! John got quickly to work removing our old furnace and installing the new one - he also replaced the humidifier filter and made sure that everything was operating correctly. While i pray that we won't have another heating issue anytime soon, I intend to contact New Era again in the spring to replace our AC unit. I would also wholeheartedly recommend them to anyone else with an HVAC need!

We were delighted with the job Heatwave Heating & Cooling did installing central air conditioning…read morein our home this month. By far the best option for us having baseboard heat (I.e. a boiler) was discussed at our initial and follow up meetings with Brian. Having central air is comfortable, energy efficient and cost effective and we'd had enough of noisy, unsightly and even yucky window units. Plus we've been experiencing longer humidity and heat spells in our region. The time had come for us to call in a few folks to talk AC. Brian was the only professional to perform a cooling load calculation on our home. This entailed his going room to room with his tablet and figuring out, Goldilocks-like the unit that would be just right. Not too big. Not too small. We expressed our preference for having the a/c blend into our home; i.e. we did not want a split system. Since we began this project post-summer, we were flexible with installation dates and opted for December. (They'll return in spring to test it and review things with us.) We received regular communication as to who was coming to our home and when. Nothing shady to worry about, each team member was identifiable. Right on schedule, we got the B-Team, as in THE BEST TEAM. Brian got things rolling and Bill, Barry and the rest of the pros, including Rob, Luis, Trevor, Mike, Scott and Anna, showed up and pitched in, humming like a well oiled machine to get it done. Luis and Trevor had the challenging task of being outdoors in the very cold temps and on very mucky, wet ground. And at times on a ladder. However cringeworthy, they never complained. They were mindful of keeping the gate closed (we have dogs) and there was never anything tracked through the house. And like good campers, they cleaned up every bit they hiked in with. Bill oversaw the project with great professionalism. He had marked with colored tape approximately where each register or diffuser would go. He consulted with me if there was even the slightest location change, to be sure it was acceptable. Dropcloths and hot pink waterproof shoe covers saved our flooring from any harm. Scott held a box to catch crud falling from the attic where Rob was creating the openings into the ceilings. No mess anywhere really. The units were installed outside, one was installed in the attic and one in the basement, a big job, done well by Heatwave Heating & Cooling.

We had our furnace repaired by Jake. He furnished and installed return drop, filter boot with care…read moreand precision. He also replaced and improved the pvc pipe set up at our furnace and outdoors. We were impressed with his work ethic and the care he took on the job.

I thought it might be good to get my furnace checked before the winter. I haven't done that in a…read morefew years. $125 for the service. An extra $30 for a replacement humidifier filter. The technician gave me paperwork that I can submit to the gas company for a rebate. He covered his shoes when walking through my house. Polite. Knowledgeable and communicated well. I would hire this local business if I need heating and AC work in the future.

We have used Campione on numerous occasions over the past few years. These folks are outstanding…read more Family owned and operated, reliable, honest, fair pricing, and on time. As a retired U.S. Air Force Officer, we have lived all around the country and have used HVAC folks from many different states...Campione easily comes out at number one! Keep up the great work...I would highly recommend! Jerry & Lee K.

Here's another 5 star review for this business! Quick…read moreresponse for estimate:check Arrives on time to do estimate: check Explains what's needed clearly:check Sends quote for work in a timely manner: check Good price: check Notifies when on the way to complete work: check Techs introduce selves on arrival: check Work completed quietly and neatly:check Seriously, John, Gabe and Brian were great to work with! I had a furnace and central air installed and the work was completed neatly and in a timely way. Brian explained how to use the new thermostat, Gabe made sure I had the warranties before he left, John sent me the link for registering the products and to get my rebate. I have nothing negative to say about this business.

We had an air conditioning unit installed by Vantage in January, 2022. We were told at that time to…read morecall in May to get things ready to go for summer. John arrived as promised, and spent at least and hour and a half checking things out and making sure the air conditioning was in good working order. John noticed that we needed a new circuit breaker, and went and bought one, and installed it for us. He answered all of our questions and spent time explaining how the thermostat works, and how to set it for optimum comfort. I highly recommend John and Vantage Heating and Cooling.

Brenden and Derrick were superb in all aspects of our Generac service call. Kudos and thanks for…read morethe peace of mind.

I called a week ago to schedule service on a Generac generator that came with our new cottage. They…read morescheduled me a week later, on the day I preferred and arrived right on time. The two representatives were friendly and knowledgeable and able to answer all my questions. I felt the price was reasonable and will certainly use them in the future.