My go to place in the area for sugaring!!! I love it every time I go because I get treated like a VIP and just like family you just feel so welcomed coming in! Waxing and sugaring is so professional done that you leave satisfied every time!! She also threads the last hairs out so you're leaving clean and smooth!! It lasts for at least 3 weeks before coming back in! read more

I've been going to Allison for waxing services for a couple of years now and would 100% recommend her if you're looking to get waxed! She always does the BEST job at leaving the area nice and clean, while also making sure it's not too painful. read more

I like their vibe and friendliness. It is not a salon in my neighborhood rather near my class at CCSF that I found on Yelp. I will return again. She did a gel French manicure. Nice to get a good massage too! read more

I've been going to Allison for 10 years and have recommended her to countless friends over the years. Allison is undeniably the best.

The owners & employees of this salon are really nice, welcoming, & pleasant, but unfortunately the quality of work done on my nails was pretty disappointing. I came for a gel manicure application & removal. For some personal background context, I've been hesitant about getting gel because I didnt want to thin out my nails like how I have in the past. Gel mani was $40. 1. Gel removal - As I was picking out my nail color, the employee started sanding down my nails with an electrical handheld buffing device (awesome multitasking, but I quickly learned this was not the ideal method. I told her my concern about my nails becoming thin & I asked about the safest way to remove gel. She proceeded to tell me that sanding down the nails was safe & much quicker than soaking nails. When she was done, I clearly saw how my nails were evenly sanded down :( 2. Gel polish - the gel polish application was fine, not much complaint here. The employee was very careful & diligent with the application. 3. Retainment - in just a couple days, I noticed the corners of my gel starting to lift, but what really upset me the most was how bendy my nails were bc they were so thin. In just 4 days, my nails started to break & this was my biggest concern. I'm pretty sad that now I probably have to care for my nails to grow strong. Now I'm skeptical about getting gel on my nails until I find a reliable, trusting salon. This salon is beautiful & clean inside, workers are extremely sweet, and maybe my experience was a one-off, but I think this salon is more well-known for their waxing service. read more

My thoughts for getting brazillian sugaring? Well Beauty is Pain ladies lol ... but its all worth it. Alison is amazing, funny, lovely and entertaining lady! totally recommend her for those who are searching for someone who has been really doing this for a long period of time. She honestly talks to you till your appointment ends just to make you feel comfortable. This lady takes them all off and she does threading after or whatever extra that needs a little care and taken off. I usually come to see her every month or try to LOL. Never went to anyone else, WAS a current customer of European wax center but when I found Alison, I stayed one of her loyal clients . I want my moneys worth, and she does a GREAT job at it. read more

Great spot for sugar hair removal! Alison does an amazing job! Another huge plus that they have a nail salon here- saved myself time and also got a chrome gel mani and regular pedicure. read more

Sol Y Luna Spa - Chrome gel mani - Nail Salons Near Me - San Francisco, California

This place is awesome! I called in day of and was able to schedule an appointment with no wait time. The spa is clean, pretty, and it's easy to find parking. The ladies who did my mani/pedi were so nice and took their time. I will definitely be coming back here! read more

Sol Y Luna Spa - Mani/Pedi - Nail Salons Near Me - San Francisco, California

I recently decided to treat myself to a gel manicure and regular pedicure on a monthly basis. Sol Y Luna is walking distance from my home, so I thought I'd give this place a try. Per their website, they only do nails Wednesday through Sunday, so I sent a text for a Wednesday appointment. Apparently, they no longer do nails on Wednesdays, so they convinced me to come in for an appointment that evening instead. I shuffled my schedule around so I could make it in for the gel manicure and classic pedicure ($65). I came in with the salon completely empty and three employees sitting around. As I was selecting my colors, I showed one of the staff a simple design I wanted: just two simple brush strokes across the nail. All of a sudden, all three staff members swarmed around me. One of them started telling me that, oh no, they don't do design there. She claimed that only salons that do acrylics do design (not true) and that it's only so they can squeeze more money out of me (paying a little extra was not an issue for me). She went on and on about this. Then, she said she probably COULD do it, but she doesn't have time! She has so many customers to tend to! Again, the salon was completely empty except for myself and the staff. The entire "lecture" was uncomfortable and I was spoken to as if I were a child. Not wanting to argue, and since I was already there, I chose a simple pink for my manicure and a burgundy/chocolate color for my pedicure. The lady began working on my nails, sanding down the existing gel manicure I had (which was beautifully done overseas). The gel application process was lengthy, which made it seem as if she was being extra detailed and thorough. Unfortunately, the end result was a lumpy, uneven application. My pinky was also cut. The pedicure, in the meantime, consisted of lukewarm water. I asked the nail technician to not cut down my toenails too much as it's really uncomfortable when wearing closed-toe shoes. He cut down my nails as short as they can possibly go AND my big toe was extremely uneven. The lady who had lectured me took over after that and she tried cutting it down further to even it out, which was extremely painful so I told her to stop and leave it. She took her time painting my toes with three coats of polish. Before I could even move out of my chair when instructed, the polish smudged. It was closing time, so I was worried they'd try to send me home with the ruined polish. Instead, after some thinking, she said they'd have to start all over and quickly removed the polish, and convinced me to get gel on my toes, too, at no extra charge. I wanted a similar dark color, but she insisted I just get the pink used on my hands so it would take less coats and I'd be done faster. Wanting to go home, I agreed. The gel application on my toes ended up looking much better than on my hands. I paid, tipped, and left. Just days later, the manicure started to lift on the sides of my nails. As my nails started growing out, the lumpy application was more obvious. Finally, a week and a half later, a huge chunk of gel polish has lifted and broken off of my nail. I'm not rough on my hands and have had regular manicures last longer than this. My experience at Sol Y Luna was poor and I would not go back. The work is mediocre and the treatment I received was not pleasant. read more

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I stumbled across Allison by chance, I was searching to get some waxing done and am from out of town. I first landed on a European wax center booked an appt and had an awful taste in my mouth...my intuition was telling me to look harder you will find the right one, Allison magically appeared on google maps, called the number and Allison answered, first thing I hear "how did you get this number" BOOM, I knew I struck gold from the get go. Arriving at the spa Allison made sure I was comfortable and taken care of. Her technique and skill for waxing is UNMATCHED. I'm from LA, I will be coming specifically back to NorCal to see Allison when I'm due. I highly recommend Allison. Cannot say that any more clear. THIS is your lucky day, she is that goos. read more

My new favorite spot! Allison and Henry are great, always welcoming and always making sure customers leave happy. Tina is my fave nail girl by far. I found this gem after living in the neighborhood for over a year and glad I did. Organic products, high quality gels and selections. It's hard finding a place that provides service and quality these days and Sol Y Luna Spa does. My nails typically last me 3-5 weeks and occasionally we get goodies while waiting on our nails curing :) thanks team! read more

Sol Y Luna Spa - Gorgeous work by Tina - Nail Salons Near Me - San Francisco, California

Took my boyfriend and I to get a sugar waxing for the first time for him and the first time for me in 4 years of having a sugaring hair removal session. Firstly I will say that the salon and staff itself are lovely. The sugaring / waxing service itself is done inside of a clean room that's inside the nail salon itself. All of the staff are kind, friendly, and lovely people including the woman who did my sugaring. HOWEVER. The sugaring/waxing service itself was far below acceptable. Firstly I've had sugaring done multiple times in different countries over the course of 3 years (Canada, Australia, UK, and the US) and have never heard of a sugaring session where wax is used intermittently in-between--. The woman who did my and my boyfriend's sugar/wax was very nice and friendly however also quite pushy on the idea of getting the hair removal job done to perfection with no awareness of how the client might be doing in the process and whether to choose wisely on putting someone through a horrible painful experience or "getting the job done right and completely hairless" to get paid / maintain a good review. My partner ,who went first, came out with a very different energy of frustration and pain than when he went him. At first I assumed that it was the normal "first time - I don't know what to make of this experience for me". I later found that his skin at the base of his pubic mound meeting his genitalia had been ripped and a small piece of skin hung from the tear made from the method of wax being used instead of the requested sugar only. Also my partner had requested to not have his testicles waxed and the service was still performed anyway which left rash on his testicular skin and inflammation in that area. I think if your customer is bawling on your table from pain of you using a wax that was specifically asked multiple times not to be used would be enough red flag for you to choose to stop the service and comprise on the final price (like full refund or 50% discount for a discontinued service due to causing the customer pain and skin tearing) My partner and I have a pretty high pain tolerance (we have tattoos) and had specifically asked to only have sugar used on us both. I had especially emphasized that only sugar be used on my vagina as my skin is sensitive to wax and my skin will break easily if used (which happened as a result of her dismissing my repeated request) I had also consented and reassured the woman before we started that I am satisfied with the paying the full rate even if final result maybe not being 100% hairless to avoid any skin damage and unnecessary pain as both my partner (first time hair removal customer and myself - long time returning hair removal customer) couldn't get all the hair off our private areas with the sugaring paste only. We completely ok with this. HOWEVER Both our sessions with the request for sugar was completely ignored. As my session carried on wax was introduced to the inner sensitive parts of my vagina and resulted in me being inflamed from the wax, on top of which broken skin and me bawling from the repetitive pain and poor customer service often specifically request being ignored. I had to end the session early from being in so much pain and crying from the technique used with using intermittent wax instead of the complete service being sugar wax. After having to make my stance on not finishing the wax service very clear, i put my clothes on to meet my partner in the lobby who knew exactly the pain I had just felt & vice versa. We paid and even tipped her as the county of SF will be going into severe shutdown tonight onwards and we didn't want to leave her empty handed and because she genuinely was very nice just poor professionalism in being aware and accommodating of the client's discomfort and boundaries, we will not be returning for this service here again. IF YOU ARE LOOKING FOR A SUGARING HAIR REMOVAL ONLY PLEASE CHOOSE A DIFFERENT SERVICE PROVIDER THAT SPECIALIZES IN SUGAR HAIR REMOVAL ONLY. I was heavily disappointed in this experience afterwards and even more so for my partner as it was his first time and now has a small tear & severe inflammation on his genitalia as a result. As far as the rest of the salon goes, it truly is a lovely salon. Clean, affordable rates on services and very friendly staff. Would probably go back for a mani/pedi but never again for a hair removal service. This experience had us seek laser hair removal as a permanent hair removal solution. I would attach photos of our damages but the placement of damages is not suitable for Yelp. read more

After visiting several sub-par nail salons, I found this gem in my neighborhood less than a year ago and have been coming here ever since! Henry and Allison are always so welcoming and make you feel at home. Tina always does my gel manicure and she does an amazing job! She's very meticulous and a perfectionist which I really appreciate. I always walk out extremely happy with my new mani and pedi. Not to mention that the polish lasts forever before any signs of chipping! read more

Sol Y Luna Spa - Nail Salons Near Me - San Francisco, California

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These guys are awesome. I should have written this review preCOVID. But I have even more evidence for how good they are. I got a gel mani on Feb 28 and it's still amazingly chip free! I wish I had someone other than my husband to see how good these nails still look. I also wish I knew how to get the gel off once the bottom of the polish inches up further. Here's hoping I don't totally ruin my nails when the time comes to try removing this. And here's hoping Sol y Luna is going strong post COVID. read more

Sol Y Luna Spa - Gel mani going strong after more than a month - Nail Salons Near Me - San Francisco, California

This week I was at the salon and everyone was super friendly beautiful relaxing salon. Sat in the chair for my pedicure & the manicurist barely spoke to me. She did a superficial cleaning, filing, pumice and gel on my toenails. She only put a drop of oil on the cuticles, and that was it. No lotion or massage. The gel manicure was done dry no presoaking only cuticle lotion& had me wash my hands in the pedicure bowl. Just a dab of oil on the cuticles and was charged $65. The experience wasn't anything special and very disappointing. I went to this salon because of the rave reviews, but that was not the case. Oh they recycle the green basin which they say is disposable after each pedicure. I won't be going back. read more

My new Brazilian wax place from now on! The sweet woman performing the waxes is super speedy and does a stellar job. I definitely recommend the waxing here because they use sugar wax no strips! read more

I'm so glad they are open again!! I came here for the first time in January and they did an excellent job on my mani pedi. I mainly came here to get a Brazilian wax and Allison did the best wax I've ever had. I swore I would only go to her from now on, then covid hit, and I finally was able to go back to her two weeks ago. She is so quick, makes you feel so comfortable and gets EVERYTHING!! Highly recommend this place for all you mani pedi and waxing needs. They do not do acrylic here though. read more

This review is only for the Brazilian Waxing Service. Allison is amazing! I've been coming here for over 4 years and every time is the same as the last. She's super thorough and uses a variety of techniques for hair removal - starts off with hard wax, then sugaring, then threading and/or tweezing for final touches. She's also super quick and I'm literally done in 10 mins. Highly recommend Allison for hair removal needs! read more

I can't live without them! To say that Allison is amazing at what she does would be an understatement. The eyebrow threading... So precise and fast. She actually listens to what you want and they always come out perfectly. I rather have two caterpillars up there before I let anyone else touch my eyebrows. The bikini waxing/sugaring... Can you say spectacular?!! She is so damn fast and leaves everything so smooth. It's never easy to go through this but shes so fast the pain is minor. Not only does she do a great job but she always has a way to make you feel so comfortable. She knows how to hold a conversation without being overbearing. And last but not least... THE NAILS!!! I mean, oh my goodness she's good!! She administers the polish so precisely while still being super quick. She always makes sure you leave with the most beautiful nails. My gel manicure usually lasts 2 full weeks with almost no cracks or chips... It never lasts this long when I get them done anywhere else. read more

Sol Y Luna Spa - !!! - Nail Salons Near Me - San Francisco, California

I came to this salon per a recommendation but unfortunately cannot pass the same recommendation to others. I know we are all struggling to get by during the pandemic but honesty is still valued. Upon checkout I requested the tip to be added in addition to the total and when I checked by bank transition realized the lady added an additional amount on top of the tip I requested. It may not seem like a big number but it still did not make a good first impression. A few days after the manicure I also noticed my cuticle /skin around my nails starting to peel and flake. Whatever spray they used must have been harsh. After this experience I will be going back to my original go-to place in the city. read more

Love Allyson. I've been coming here for years to get my sugaring done. Let's be honest, it's painful, but her technique is the least painful experience I've gone through. Thank you! read more

Allison is great in doing Brazilians. She is clean and quick. That's why I keep on coming back here. The only issue I have is the inconsistent pricing. Allison likes using a combination of sugar and hard wax based on the types/thickness of hair (which is good! It makes the process faster and cleaner) but their pricing for "sugaring" is different from "waxing" and I'm just confused about when they charge for one or the other. There was a time that I paid ~$50 with a card and it would have been ~$40 if I paid in cash. Also, hair was forest level, so okay. But this time, they charged me $50 which, they told me, would have been $60 with a card. I mean, it's not really much of a big deal but I would appreciate some consistency most especially when she decides on what type of wax to use on me. But other than that, all is good. read more

Love this place! Reasonably priced and they have amazing nail artists. read more

Sol Y Luna Spa - Shattered glass nail design. - Nail Salons Near Me - San Francisco, California

Allison is the queen of Brazilians. Every other spa I've gone to takes 45+ minutes to finish and wasn't even that clean but almost double the price of this place. I've seen Allison about 4 or 5 times now and I'm always so so happy with the results. Is it painful? Yes, girl. but every Brazilian is going to hurt lol... at least Allison gets the most painful parts done right away and she's done with you in 15-20 mins. TOPS! My skin has gotten better over the time I've spent getting waxed by Allison, she does extractions and threads whatever is left behind leaving you clean and ingrown free!! She is awesome and she really cares about your Brazilian experience and does a great job!! They also are going to start doing Vajacials (Vagina Facials) and do Back facials for people who have acne on their backs, they are a great group and all super skilled! Can't wait to go try a facial :) read more

I found this Gem through a friend about 2 years ago and I been a loyal customer ever since. This waxing place is so unique and Allison is a very talented women. She first waxes you than sugars and also threads. It does not hurt that much compared to other places that do strip waxing which is very painful and takes forever. Allison is so so fast and painless and leaves you so clean your skin feels soft like a baby dolphin. I love Sol Y Luna and I will forever be a loyal client and get my Brazilian wax forever from Allison. read more

On a late Sunday afternoon, I decided that I simply must get my lady bits waxed. My usual lady, Sandy on Irving, wasn't picking up her calls and well, desperate times calls for desperate measures. So I Yelped the closest spot around and found Sol Y Luna Spa. The fellow who picked up the phone was very friendly and told me to come in at 5. I walked in and Allison and her partner(husband?) treated me like a long time customer. I'm only been in the salon for a minute and both of them knew my name. To say that Allison is a sugaring goddess (from the previous reviews) is an understatement. That woman waxed, threaded and sugared like no other. In case you're a newb, quite like me yesterday, sugar is a lot like wax. Instead of using strips, sugaring uses a glob of sugar paste. The hair is pulled in the direction of the hair growth rather than against, making it 10x less painful. In the end, your skin is left soft and smooth. The cost of sugaring is a little higher than my usual Brazillian waxes but this is a price that I'm willing to pay. Allison made the whole process so painless that I can surely justify the extra cost. Bravo, Allison! You'll be seeing me and my girly bits on a monthly basis from now on! read more

My wife came home from her horror story of a massage, and couldn't walk on her leg for a week. - She asked for a swedish massage and NOT a deep tissue. They said there was no differerence. - She continuously asked them to massage her lighter, and they said no. (??) - She told them that her leg was healing and to avoid it...she said "no, it's good for it to hurt." Really?? Come on. read more

I came to Alison because I needed a Brazilian wax for my Vegas trip for Halloween. Hands down, I think she's the best when it comes to waxing. Not only is Alison really fast and great at what she does, she makes you feel comfortable with ZERO awkwardness lol. Within the 8-10 minute session that we had, she jumped right in and got the job done quickly by making me feel at ease. Normally, when I get my waxes done at other places, I'd feel this awkward tension because you're revealing yourself to a stranger. I did not get that feeling with Alison at all because she was super friendly and funny-- that really lowered my guard. Her combination of wax and sugaring minimized the pain (I was basically a "first-timer" since it's been years since I've been waxed). I highly recommend Alison to anyone who wants a fast and effective wax. read more

Allison is a godsend and the only person I trust with upkeeping my most treasured vagina. She does sugaring which is significantly less painful than waxing, quick, and gets my vag ready for showtime in 30 minutes flat. In short: Allison I love you and there is no one else I would trust with my vagina. Except for maybe Ryan Gosling. Or Shemar Moore. read more

My boss treated me to a signature mani/pedi here. + Parking was pretty easy. You can find it on the side streets around the block. I did call ahead to let them know I'd be late since I was stuck in traffic. The woman on the phone didn't sound very friendly initially. When I walked in, I stood there for a while not sure of where to go after I had picked the color I wanted. But this all changed once I asked the woman about kids. Her entire persona changed and you could tell there was a whole other side to her. Overall the quality of the work was fantastic. I can't help looking at my nails, and I am a girl who never gets her nails did (playing sports and instruments ya know). What they could improve on: + i was not offered any beverages and when they did 15 minutes later, I felt like it was wrong of me to get some so I declined. + The place is lacking for some music in the background. I felt like the guy there was just talking to fill the silence, but silence can be golden sometimes. + The guy in charge was overly friendly and had a slight creep factor. I don't do well with creeps, so I had a hard time making eye contact and extending the conversation. I was SO happy when another man came in to get his nails done. I would come back because the craftsmanship is awesome. read more

My go to spot for shellac! Allison does a great job creating a PERFECT french manicure. Be sure to make an appointment and you're guaranteed one-on-one attention. Shellac is a bit pricier but it's perfect pre-vacation or when your schedule forces you to get a mani way in advance of a special event. read more

This is embarrassing for me to write for all of yelp to read but I just have to let everyone know I went in to get a Brazilian wax but I decided to get the sugaring done instead of wax and it was the best choice! I am going to recommend this place to everyone and I am going to be a repeat customer! The couple who was running the place were very friendly and she made me feel completely comfortable. 5 stars read more

My first time here and I will definitely go back. My friend referred me to go to Allison at Sol Y Luna to get a broken capillary removed. It's been bugging me for a year! This was my first time ever getting anything done so while I was there I decided to get a mole removed on my shoulder too. I hate driving around so I thought I'd get it over with. OMG, Damn it hurts! It feels like getting shocked. She kept reminded my that with all beauty procedures comes some pain. Which is true. Gosh, my eyes were tearing but she was totally cool and talked me through it. It's been 2 weeks and teh scabs are gone and my skin is healing beautifully. I don't see my broken capillary anymore (THANK YOU THANK YOU THANK YOU), and my mole has reduced significantly. It was pretty big so she said it may take another treatment or 2. I am definitely going to go back to finish it up. Btw, Allison's skin is the best skin I've ever seen. Anyone who considers facials or work done should look at the owner or the person who does facials. If their skin doesn't look great you should avoid it. That's always been my rule of thumb. Her cost are extremely reasonable and she is just a cool chic. This was a great referral and I highly recommend coming here. But be careful. It hurts but the results are worth it. read more

Highly recommend Sol Y Luna for all things, but sugaring in particular. Allison is the best ! She's been practicing hair removal since she was a teenager and her experience shows that practice makes perfect. She often uses a combination of hard wax, sugar, and threading to make sure she gets every hair. I've been seeing Allison for over a year now and I can't imagine a better Brazilian. She is quick and knows exactly what she is doing. She is also fabulous at threading and waxing - I have gone to her to get my calves waxed and my lip threaded. I leave with ideal results every time. The salon itself is also very relaxing and a great environment. I often hang out for a while to chat and watch TV with the staff after I've gotten my nails done. I also love this salon because they are dedicated to a nontoxic environment and use organic ingredients for their sugaring and don't apply acrylics due to the toxic chemicals involved. All in all, the staff is wonderful, their prices are very reasonable and they do the best job !! read more

The man that operates this place is way too pushy into asking personal questions , I believe it's his wife that was works there too , but both can be very rude to the other lady that works there. After having my facial done, I felt as though my face was on fire , the next day my face felt very tight and started to peel. Went back a couple weeks later to give them another chance but the man really drove me away , I'm here trying to relax with a mani/pedi, I don't need you to sit next to me and ask me my life story , I don't know you! Never going back read more

New neighborhood business, so wanted to give it a try. The Spa is new, clean and nicely decorated with a large full screen TV - relaxing chairs. I had a manicure - nice. The women who greeted me was helpful and warm. I decided to go back and try a Massage. Bad mistake! It was clear immediately that the women had absolutely no training. There are basics in massage decency (where the towel goes), etc that were not followed. The strokes were rough and pretty much nonexistent. Though 60.00 / hr is a good price, it's not a good enough for an inexperienced masseuse. There's nothing worse then a bad massage. read more

What a great place! Decided today that I just didn't feel like dealing with the craziness that is waxing my own legs. I'd walked by Sol y Luna in my new neighborhood, & read their other great Yelp reviews, so I called on a whim & made an appointment for 90 minutes later. Full leg waxing (both of 'em) took just under an hour, which is about right in my experience. She was very thorough & applied a nice aloe product afterward, which felt great. Nice, friendly lady & I felt very comfortable with her. Also a very good price; great value! She said they'd been open in this location for about a year. I hope they're getting plenty of business, because the spa is an easy walk for me, & one of a kind in this neighborhood. Doesn't apply to me, but for other yelpers... they do Boyzilians (Brazilian wax for men). She said they sometimes get customers from out-of-state who are visiting the area, because that's a service you can't get just anywhere (apparently). Love this place! Please, give them your business, so I can continue to have a reasonably-priced & awesome waxer within walking distance! Oh, I'm giving them 2 dollar signs, because waxing isn't really 'cheap' anywhere... but in comparison to other places, Sol y Luna is an exceptional deal. read more

ALLISON is the best at what she does!! Go to her for all your private area landscaping!

I really wanted to like this place. It was my first time here and the staff was really welcoming and friendly. I got a gel mani and regular pedicure. Gel manicure: the most painful manicure I've ever received! Strangely, they didn't soak my hands before cleaned up my cuticle, which would help in the removal process. She ended up cleaning them without being moist and it was extremely uncomfortable... My cuticles feel extremely raw and I can't even wash my hands without them stinging. Also, the massage was done with little oil, so there was a lot of friction and it wasn't very pleasant at all. No warm towel at the end either. End product- bubbles on some nails, raw/stinging cuticles. I wouldn't recommend going here for a manicure... Pedicure: pretty solid pedicure. Not painful like my manicure. Nails were evenly cut. No complaints here. Again, staff is welcoming and it seems like they have a loyal customer base, but it may just be for their waxing/hair removal services. read more

TL;DR: They will give up your appointment time to someone else and not let you know I called to ask if they had availability for 2 people for facials, and they said we can come in. It'll be one after another though since they only have one room and I said that's fine, I can get a mani-pedi while my boyfriend goes first. They asked what time I can come in and I said 5:30 since my boyfriend and I were getting food. She asked if we could come at 5 and I said we will try. She says great, we will see you guys at 5:30 for 2 facials! We get our food across town, drive 20 minutes to get to this place, arrive earlier than the expected 5:30pm at 5:10pm instead. I'm thinking great, we can get started earlier! NOPE. They completely disregarded the fact that they set an appointment for my boyfriend and I and booked to other guys instead. Like ?????? We called and made an appointment and you just take two other people? I don't even know what they were doing since they were just sitting there, like you guys weren't even getting started with facials for them so maybe you could have called me instead so I wouldn't have to waste my time? There's hundreds of other facial and nail places to go in the city. read more