I live close by and walk my dog by this business several times a week. Everyone at this business has been extremely helpful and friendly, even before I was a customer. This helped me to choose them when it came time to service my system. Even though I didn't purchase my Reverse Osmosis system from them, they treated me like a long time customer. Today Will showed up right on time, was extremely cordial, honest, professional and efficient. He explained every step of the process to me. Even giving me a heads-up to prepare my pup for loud noises. This has been one of the best customer service experiences in memory, and I'm no spring chicken. LOL I will definitely use them from now on! read more

Sol Wave installed our under the counter, reverse osmosis system. The installation was seamless. Since then, we have had a couple of questions. The service department has always been pleasant and knowledgeable, and has promptly answered our inquiries, and come up with a solution. Their service cannot be beat. read more

I don't leave reviews and this review isn't even coming from me. I am leaving this review on behalf of my 4 cats. We just moved down to SB and I love to give my pets filtered water. Over the last 48 hours ALL four of them chug this water like I have never seen before in my life. They cannot get enough of it. I was on a 10 minute FaceTime call with my mom and the entire time my two cats are fighting to stuff their face in their designated table water glass. My kitties are so beyond hydrated now because of their love for Sol Wave water. Please never go out of business because I don't know what they'll do without you!! read more

Sol Wave Water - Water Delivery Near Me - Santa Barbara, California

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Best tasting water in town! Super friendly staff and owners are amazing! Always there for you if you need them! Thank you so much!

Sol Wave generously donated water for a local fundraising event benefiting our non-profit. Their entire team was incredibly kind, responsive, and easy to work with throughout the process. We truly appreciate their willingness to give back and support our local community. read more

Sol Wave Water generously provided 10 water stations once again for the SB Senior Expo. The 1300 participants enjoyed staying hydrated while they visited over 140 vendors sharing information, health screening, resources, swag, and connections. We are grateful to Sol Wave for continuously supporting the elderly in our community. Thanks Lori & Steve! You are the best. read more

Sol Wave graciously donated eight five gallon water jugs, complete with nice ceramic dispensers & stands for the annual Santa Barbara Running Association 5K/10K Resolution Run on New Year's Day. Lori, Andrew & Daniel were a pleasure to work with. Even the pick up/drop off was EZ. They truly care about their community and the product that they provide. Amazing! read more

I had a reverse osmosis sink water faucet installed and love how it turned out! They were very responsive and the person who installed it (Miguel I think) was very professional and friendly. He did a great job and I am very impressed with their service. The total even came out to be a little less than what was quoted so that was a plus! read more

Sol Wave Water - Water Delivery Near Me - Santa Barbara, California

I didn't think there could be that much of a difference in taste of water, but boy I was wrong. This place is legit and their prices beat anyone else's in town. Make sure and bring a 5 gallon container and you'll get the best deal of you drive to their location read more

Sol Wave Water are a treasure for the community. This is the 2nd year they have helped us out with our event providing a water cooler with hot and cold water and enough water to service all our guests over the weekend. They dropped off all the equipment at our location as requested and their communication from start to finish has always been top-notch. I highly recommend them for your water needs. read more

Sol water provided water for Housing Santa Barbara Day providing ceramic dispensers, stands and water which was very much appreciated on a hot day. They are always very responsive and helpful. I'm glad they are part of our community! read more

I have already left a 5 star review and now, after a few days, I've realized our RO water now tastes SO GOOD, and is significantly better than before. Sol Water replaced our whole house system, and also put in all new filters and membrane for RO. Our water now tastes delicious! I won't say anything bad about the company we used before, but Sol Wave Water is a whole other level of service and product than the company we used before. I wish I could give them 10 stars. If you need water service, use this company. You will be glad you did. read more

I love this company and I love my water filter! This company is amazing. It's a small company and they give you very personal service and to be honest with you. I kind of fell behind over Covid and they have been so patient with me and I'm so grateful. My water taste delicious and my skin is softer and my hair less dry!! Highly recommend this awesome company!! read more

I never thought I would be taking the time to write a review for a water softener company, but ever since I fired Culligan, had them tear their crap out and get it off my property and called Steve at Sol Wave Water, I haven't had a single issue with my system - except one. We had what turns out to be a defective thread connecter on my water intake line that started leaking. I called the office and was told that a service technician would call me back within the hour. About 20 minutes Steve, the OWNER, shows up at my house, sees the leak and goes right to work. After taking the defective connector off, he showed me a slight flaw in the brass casting that caused the leak. He was there and 10 in 20 minutes. But back to the system. Not only do our clothes come out of the washer cleaner - and softer, but our dishes come out spotless from our dishwasher and my dry skin is not nearly as dry as it used to be. I'm also getting almost a year out of my "6 month" filters for my R.O. system. Cleaner water in, less stuff in the filters. And ironically, my monthly bill is LESS then I was paying Culligan!!! How's that for a Win-Win!!! I was so angry with Culligan and I honestly thought all these soft water companies were the same - install, bill and forget, but Steve is a great LOCAL business owner. I will be with them as long as we have water in Santa Barbara!!! read more

Steve is the best! He's extremely knowledgeable and helped me troubleshoot a problem with another company's water softener. He came out the same day I called and couldn't have been nicer. When I asked his rates I was floored: so much less expensive than I'm paying now! I plan to switch to Sol Wave ASAP. read more

They have come by 3 times in the last 6 months or so to fix our RO system that we rent. Each time they tell us we have the best water pressure you can have. However the most water we get is 1-2 cups every 2 days. I wish they would just come out and actually fix it instead of telling us it's fixed every time they come out. Only reason we have not cancelled is because we also rent our water softener through them. The RO is horrible, the water softener works. If your reading this maybe try fixing the system at Camino palomera 3/30 Sol wave came back, although they could not fix the issue they installed a nice water dispenser with hot and cold water. Also credited me back for the time the ro was not working. Great customer service. read more

We recently moved into a new home with an existing water softener. My husband cannot service the water softener, so we called Sol Wave, specializing in water softeners, to see if it needed to be serviced. The person they sent out checked the water softener and did a water sample as to see if it was functioning properly. After a brief look at the water softener he took a sample of our water telling us it was not functioning at all. He proceeded to tell us "the water softener is shot." I asked him about repairing it and his reply was that it would never function properly after the repair. So I asked how much would a new one would cost. His quick reply was $6,000!! After he left we found a phone number on one of the tanks of Augie Water Systems that we hadn't seen earlier and we called them for a second opinion. The technician did a lengthy check up on our existing water softener. He said it was functioning properly and our water was indeed, being softened. He said he replaced a few parts that would run around $30.00 and would bill us for the service call. I was dumbfounded to hear the complete opposite as to our water softener's condition according to Sol Wave. They obviously have trained their salesperson to say whatever is needed to sell a new unit, the very opposite of the condition the unit was in. We are new home buyers, had we not examined our inherited units and found the name of Augie's on it, we would have forked out $6,000. Businesses like Sol Wave should be sorted out as being totally dishonest as to the condition of an existing unit. I hope this lengthy synopsis will save some poor soul out there in having to deal with businesses like Sol Wave. read more

Their dispensing water machine in front of Nona's has problems often. It either doesn't work or it doesn't give you the right change. If you cannot provide good service don't offer any. read more

Service is $75/mo. The water softener is based on salt - which tends to leave behind a "slimy" feel. When they "service" they basically just add salt. They do this supposedly once a month. A couple of times our salt container is nearly empty at times. When I called to let them know what is going on - the woman I spoke was pretty rude. She said if when the tech comes out and "thinks" you will "last" until the following month - he doesn't top your container off, he adds nothing!!! I guess the company is trying to save money on salt. read more

As an update to my last review, I did get a call from the manager Colin and my unit was finally replaced. The water heating is bit better on this one than the last one. I appreciated the effort that was made to replace the unit and having instructions on its use this time. It still shouldn't be so challenging to get service setup and maintained. read more

I and my daughter have just become clients of Sol Wave Water. The reason this review is so significant is that we all, as consumers, want first and foremost to be treated with personal respect vs just another account. Today, I initially had the privilege of meeting Michael who delivered the machine and bottled water. An absolutely wonderful person and a salt of the earth kind of guy. The true customer caring service he provided was remarkable and hope to see him again on refills. I also chatted with the owner Steve to let him know I've been around a long time and wanted to address the various accolades I had for Michael. Steve was just as enjoyable ..he's a people person, hence, hires extremely well. I've not been solicited or asked by anyone to write my comments but, in this case, it sure feels good to know there's wonderful people offering wonderful customer service. read more

Horrible experience with this company! I signed up with them for Bi weekly service and did not get what I signed up for! Every other week I got a different story/excuses as to why they could not deliver my order. I called to talk to a manager and the manager was were always " out of town". read more

Steve tested our water sample, for free, and came to our house to evaluate our reverse osmosis system for free. This level of customer service is rare and precious. Thank you very much. Jane Swain read more

My old Kenmore water softener stopped working. Steve came and found a broken hose and replaced it. But because it was so old the odds of the softener working with only a new hose was very low. The softener was started up and Steve cautioned to watch it in case it overflowed again. I checked it the next morning but it wasn't clear whether the softener actually had regenerated. The only way to find out was to test the water Since I am handicapped there was no way for me to get what was needed to test. Steve who was deeply involved in a major project, went out of his way to come and test the water. He told me the water was soft. His coming was over, and above what could normally be expected of someone involved in a major project. I'm sure sure he would have rather sold me a new softener. But he didn't push that at all. He was just glad to have been of help. I am extremely appreciative. read more

I have had their service for over 3 years, purchased a water softener system, an RO system and I have the DI service, I have attempted to reach them for well over 6 weeks, I have called (twice actually getting someone, once they stated the manager was out for the day would call me tomorrow, THAT NEVER HAPPENED, I called again the woman stated she would mark my message urgent and have Steve Nipper the owner return my call, NEVER HAPPENED! My DI tank is only suppose to be exchanged when it runs out, twice they have simply showed up to replace it creating a $180 charge, a little frustrating when you call, email, FB inbox etc and still absolutely no response, apparently they don't care???!!!!!!!!!!!!!! read more

I can't talk about Sol Wave's water softeners or reverse osmosis systems for the home. However, for years I have been a drinking water customer from their water machine at the corner of Hollister and Rutherford Streets, in front of Santa Cruz Market in old-town Goleta. In the past, periodically it would go down for short periods of time. Now, it almost always has an "Out of Order" sign on it. It seems they just can't keep it operating. (I hope the water softener maintenance business is better!) I've spoken to the various employees from time to time and they tend to blame their customers! Yet, the water machine in front of the Seven-11 a block or two away almost never is down. Sol-Wave, it's time to replace that machine with a newer model with better reliability, or station an employee next to it to keep it running. read more

Starting from the visit from the company to give an estimate of cost, to allowing us to buy the water softener or lease it, to their tech Joey who was professional, thorough and did a perfect install...I'd refer this company to anyone looking for a water softener or filtration system. read more

Highly recommend! An absolute joy to work with especially in our crisis situation due to the recent Mud Slides. They made a point of getting out to my house the day I called and were able to set us up with emergency water along with a 2 week delivery cycle without having to sign a contract. I can cancel once we no longer have the need. Although have learned to always keep a couple 5 gallons on hand in the future. I am thrilled to have them also start delivery of our salt on an ongoing basis as it reasonably priced and a household item I seemed to always forget. Not to mention we are always happy to support local business! read more

Picking up where others lack. Thank you for the great service. A+ and highly recommended

Other companies of all kinds should learn how treat their customers with the same amount of respect! They are very responsive to issues. Usually someone has been sent out to us same day, even within a few hours. Issues have been solved for me over the phone as well. Always kind, caring people. I feel like they actually CARE which is a real breath of fresh air in this day and age. Nice Job Sol Wave! read more

Throughout our four years of living in Santa Barbara, we have struggled with terrible water quality. Two different water softening systems did little to address the deposits, spotting and foul odor. Josh of Sol Wave recommended a different type of system, which was installed in a timely fashion and has made an immediately noticeable positive impact on our water quality. This is a terrific local business which we highly recommend. read more

We recently had a Josh install a soft water system at our house. He was professional, on time and did what he said he would do. We are SO happy with our soft water and would highly recommend Sol Wave. read more

I talked to another company that was more interested in scheduling appointments and sales calls. I called Steve Nipper and all he said was "let's talk water" which were the magic words. I had him come over and we talked water (instead of money, which is what the other company was interested in). After patiently answering all my questions for about an hour, he scheduled an installation. The installation happened 3 days later. The 4 hours took 8 hours to be done right, but they left, it all worked, they did not charge me any extra. BTW, I put in a "reverse osmosis" filter for the kitchen sink and the water tastes great now! (I also cancelled my monthly water delivery service). read more

Awesome company. Quick quote. Excellent service and great technicians. Highly recommend this business.

I've been a Sol Wave customer for almost a year and my experience has always been positive. Yesterday, I noticed an issue with my system so I called to schedule a service appointment. The service tech, Harrison, showed up on time, quickly identified the issue, resolved the issue and cleaned up the mess the problem had caused. I was really impressed by the whole customer service experience. Check these guys out if you are in the market. read more

They rent you ceramic dispensers that cost $42 Amazon and rental is ridiculous. You pay for it in under a year. Instead bought two 5 gallon containers $60 Amazon. $2 for 5 gallons water at dispenser. Measured water quality of dispenser at 7 ppm measured purity, darn good. Thanks for encouraging me not to be your customer with your attitude. it seems the employees at your company don't know what you sell and what you rent. my brain expected that your response would be "oh I'm sorry about that I need to train my employees better that we sell dispensers and not just rent them" I did not invent the fact that you're employee told me you do not sell dispensers. maybe you should give your employees attitude, not your potential customers. read more

I recently had a soft water system installed by Sol Wave Water. Steve visited my home and we talked...water! I explained that my skin, dishes, laundry, shower tub and faucets all have the after effects of hard SB water...a white filmy residue. He explained how water softeners work and they can provide relief from our harsh tap water. His install crew was on time, nice and professional. A clean and tidy unit was placed in an inconspicuous location outside my home. I've been enjoying soft water and not missing the white residue. His prices are competitive and I assure you, I do my research! I recommend that you give him a call and learn about Sol Wave Water systems. read more

Sol Wave installed a reverse osmosis system for me this week and my wife and I could not be happier. Steve set-up a same day appointment and his team was prompt, courteous, knowledgeable and installed everything so quickly I almost didn't know they were there. The company is all about putting customers first and it shines through with their service. Sol Wave Water also does a fantastic job of supporting and educating the community on top of providing top notch service and value for their customers. Steve and his wife donate water to non-profit and business events throughout the year in Goleta and Santa Barbara. Awesome products, awesome service, and a fantastic team! read more

I met with Sol Wave to discuss a software system. We went through all the options and discussed a plan that worked for me. They came out and installed a whole house softener the next week. Installation only took a few hours and the pricing was the best comparitably. If I had known it was going to be this easy I would have done this years ago. My hair, laundry, and appliances thank you Sol Wave!!! Great experience. read more

I had a terrible experience with this man when he worked for another company. It cost me thousands of dollars, and they were bringing salt when the unit was no longer working. He would not respond to my phone calls when I tried to reach him. I would never trust him again. read more