I purchased a pre-lit tree that appears to have been damaged during packaging causing 1 section of lights to go black. I have made 3 phone calls and sent an email to find a solution but they have gone unanswered. Horrible customer service. read more

Had an awful experience here while trying to buy a $39 Christmas tree stand - as the trees were out of my budget. The man at checkout in the RV was unbelievably rude, shaking his head at us and saying, "I don't know who told you that you could buy a stand without a tree, but I'm not checking you out." His tone and attitude was so nasty that my little sister ended up in tears. This place completely ruined our Christmas spirit and turned a happy Sunday morning into a miserable one. Absolutely horrible customer service--avoid at all costs. read more

Great tree,great service and nice selection. The trees have lovely smells and range from very small to large. I was happy to buy one from here. Easy location to get too if your near Greenwich village or soho read more

100s BUGS HATCHED IN MY TREE INSIDE OUR APARTMENT! If I could give this place 0 stars I would. We had to throw it away with ornaments and lights on because I'm obviously not going to touch bugs while taking them off! I went back to Soho Trees to ask if there is any way to make it right and also honestly to let them know in case there were other people dealing with this. I was accused of being a LIAR because I didn't take pictures or tell them immediately. Would getting a refund or getting photo proof be your first reaction when you see your tree is dripping and covered in BUGS! It wasn't mine! Honestly was too busy having a panic attack and being devastated by the whole experience. But once I had a chance to calm down and realized I'd spent $125 for that tree and lost all my ornaments and lights, I thought it was logical to ask if the business could make it right. I cannot even believe any business would treat customers this way. I'm honestly baffled. I've literally never written a bad review for anything ever, but the way I was treated by this business was disgusting and I feel it's only right to warn others to stay away from this place. I hope no one else ever has this experience because it's horrible! read more

The service at the lot was very nice but we'd also expect that when they charge $600 for a tree plus another $100 for delivery and a stand. We had sticker shock, but we wanted a large tree for our first Christmas back in NYC in a long time and they had beautiful trees on site. The problem was that they told us they were fresh. While setting up our tree, the delivery person mentioned they were getting a large delivery the next day to get ready for the season. That of course got us worried that we got an old tree but he assured us this would easily make it to Christmas (we bought the weekend after Thanksgiving). It is Dec 12 as I write this and the tree is totally dead and dried out. I can't believe we spent $700+tip for 2 weeks of having a tree. Incredibly disappointing. read more

It's my birthday and I was so excited to come here to get a tree and spend the day decorating it. At 2:30pm on a Friday, my boyfriend and I were the only two people at the farm. There were 7 men "working" the farm and we were immediately greeted by one. Seemingly off to a good start but unfortunately it went downhill from here. This man couldn't answer a single one of our questions, including how much a tree cost. Lmao. We were told that we would need to ask the man in the RV as he had the answers to these incredibly difficult questions but that he's "very busy with paperwork" so it might be a while... okay lol. Let me remind you, there's no one else here. So after finding a tree we were interested in we wanted to know how much it cost and if we could get it delivered. We walk up to the RV and are stopped by another one of the "working" men who says the guy in the RV can't be bothered. We asked him if he could answer our questions instead and he said no, we'd need to talk to the guy in the RV... cannot make this up. We just looked at each other and left. Don't waste your time, these people are completely incompetent. read more

Thank you for the beautiful christmas tree donation, Soho Trees! That was so kind of your organization to give a 10 ft + tree so that we can light up our holiday party for the kids of NYC. Happy holidays! read more

SoHo Trees - Christmas Trees Near Me - New York, New York

Do not buy no trees from here .they pay like $1 to $5 a tree and sell them for hundreds to thousands .these guys disgusting behavior toward employees especially of color .they have no issue with selling or putting a dead tree in someone house and not informing the customers.They told new employees they would get $1200 bonus and only gave that to the new white people wnho started there and they barely worked or was there .And if they were you can smell the alcohol on their breath beer ,cans ,bottles around the lot To hide the fact employees is drinking,Guys not showering for weeks cause the trailers or RV don't have water ,just unsanitary.all the white employees smoking near the trees when they not supposed to be smoking around the trees.Russell they boss act as if he Is a part of the kkkk .The owners Billy and Scott just as bad cause they act blind to it the company just not good to work for or buy from. read more

Perfect Noble for tree. The price was definitely on the high side, ($600!), but it was a beauty. read more

SoHo Trees - Tree! - Christmas Trees Near Me - New York, New York

See all

I volunteer with the Actors Theatre Workshop and am so impressed and appreciative of the generosity of SoHo Trees. This year ATW reached out to SoHo Trees to see if they could donate a 10 foot tree for the Builders of the New World holiday celebration, a program for children living in temporary housing facilities. SoHo Trees immediately responded to our request offering to donate and deliver a beautiful tree. When I arrived at ATW to help with decorating, I was immediately impressed by the donated tree. It was the perfect size and shape, and I could tell as we decorated the tree that it was very healthy, (barely lost any needles!). Throughout the day, volunteers stopped to admire the tree, and I know that the children participating in the holiday program will be just as awestruck. In addition to the tree, SoHo Trees donated bags of tree branches that we used to intertwine with Christmas lights and frame doorways. Thanks to SoHo Trees, the children participating in the holiday program who normally would not be able to have decorations will be able to celebrate the holidays with a beautiful tree. read more

SoHo Trees - All ready for the holiday party! - Christmas Trees Near Me - New York, New York

WoW!!!! Lets just say that ill stick to buying trees in Brooklyn. Unless you are Donald freakin Trump or just plane uber rich, I suggest getting your tree some place else. These trees are apparently made out of lucky charms marshmallows (sinfully good and you know it) or gold. I couldn't believe my ears when I was told that a 3 foot Frasier fir is $90 to $110, but what really smacked me in the face was hearing that what looked like a 2 foot noble fir is $60. Word of advise... STAY AWAY!!! read more

I don't review much, but jeebus, these trees are EXPENSIVE. 200 for an 8 foot tree....which I ended up paying 25 dollars for at a stand two blocks east (I visited the DeWitt/Clinton Park Location). Their trees are nice, and they're willing to let you look at it open, then rebundle. But is that worth almost 800% more? Additionally the sales guy wouldn't let us leave. He kept telling us what a great deal it was for a tree in NYC, and then assumed it was our first Christmas here (It's not) saying "Once you've been here for a few years you'll see that this is a steal". Yes sir, it's you stealing my money. Honestly save your time and check out a stand on the corner, and avoid SoHo trees. read more

They are a little bit expensive, but the service is GREAT. They are super fast, flexible and kind... And the tree is good: regular shape and run well. So, 5 stars read more

Every year I welcome holiday season by cinammon & apple aroma ... And sweet smell of Christmas tree. I don't mind to pay for quality and Soho trees are fresh cuts. Customer service is 100% quality . they take care of rest trim it deliver it and I love them. Stay fresh longer..!!Happy Holiday read more

I am floral designer and I looked everywhere for an 11 foot Fraser for the client. Soho at 81 st Columbus -There it was. A masterpiece. Perfect shape, thick, everything I could hope for for my client. They installed it professionally. It was a bit pricey but worth it.. I am very happy with the whole experience This is a very difficult business and they came through Highly recommend.. read more

What a ripoff. $200 - 400 for trees you get anywhere else for $60. Still my wife and I have bought our trees here for 6 years out of a mix of inertia, convenience and nostalgia, and the fact that we've been told that if our tree died we would get another one for free. Lo and behold, it died, and "free" turned into a $40 "fee" that turned into $100 by the time I checked out. Super opaque pricing, always feel like you're getting ripped off, and awful customer service. Also delivery fees are insane and delivery guys get paid pretty much nothing. NEVER AGAIN! read more

Soho Trees sold me what was supposed to be a premium Nordmann. Less than a week later, the tree is on its last legs, despite being properly cared for. Given the exuberant price tag and loud promises of "best in city" quality, I expected a better product. Very disappointing. read more

The sticker price on these trees might indicate that this business caters to the city's' deeper pockets, however money doesn't buy class. And this company needs a lesson in etiquette or maybe just a stiff glass of good old fashioned christmas cheer. We had our eye on a tree and since we did not need delivery and installation we suggested a lower price than the steep $180 price tag on a lovely douglas fir. when we were told we needed to speak to the lot manager (a barely post-adolescent thimble of a young man communicating down to us via the window of his headquarters/van) , not only did he raise the asking price to $200, but he publicly berated and humiliated his employee in front of my husband and I, threatening to dock his wages for attempting to independently negotiate a deal on a tree we had taken a liking to. 1. Contrary to what I was told by the boy in the truck, this is new york and everything is negotiable. 2. Treating employees so poorly in front of potential customers does not win new customers 3. There are hundreds of places in the city to find a great tree, this guy managed to suck the holiday cheer out of a typically non-confrontational holiday experience. Bottom line: the trees are pretty, they smell nice - but the service is so pitiful that my husband and I took a pass on the "deal" and hightailed it to the next guy's lot where we got less attitude, a much bigger tree, a stand and a wreath all for less than the asking price at soho trees. read more

I'm wandering around NYC enjoying the winter feel of the big apple and I come across this little spot where it feels like Santa himself dropped a little bit of the North Pole Christmas heaven here....the place is filled with Christmas trees from 3 feet to 10 feet tall. There's fake snow to get everyone into the Christmas spirit...they also have some of these trees completely decorated with tinsel, wreaths, gingerbread men ornaments to give you the full effect of what you can do with your tree! A real great sale grabber! The salesmen are a little aggressive and are very convincing! I guess rent here must be pretty high because it seems like they have been programmed not to allow anyone to leave without purchasing a tree! Their prices are also very very high compared to what you can get a tree outside of Manhattan I suppose...prices ranged from $100-$300 depending on the height of the tree and what else you want to add on.... I think it's a convenient service to celebrate Christmas in NYC if you don't want to lug a tree on the subway or order online..... Happy Holidays!! read more

SoHo Trees - If you can afford it, live like a Rockstar in Soho! - Christmas Trees Near Me - New York, New York

I dont often write reviews but felt that soho trees definitely deserved this ! I came to buy a tree today and the guys that work there were so helpful, they helped me with viewing all the trees, they unwrapped them and wrapped them up again for me, trimmed the base so it would fit in the holder, and the tree was just magical , beautiful shape with great branches for hanging decorations ! Not only did they have the biggest selection of trees i've ever seen in New York city but they are also situated in a beautiful little strip of park space and they have all the trees lined up for viewing. They also have cute handmade wooden reindeers and a huge selection of decorations ! i found everything i was looking for ! And my kids were all treated to a candy cane which made really happy ! well done guys ! this is definitely gonna be my xmas stop every year ! read more

Scott and Travis are extremely helpful. I don't usually leave reviews but I had to because they were accommodating and extremely informative. I don't know much about trees but they guided me through it all, types of trees, care, prices and more. I would definitely recommend them and will be going back to get my own tree soon! read more

We spend $140 for a Noble Fir tree. It died within 3 days. When we called SoHo Trees about a replacement they said we have to pay a $69 delivery fee. Forget it. We will go to WHole Foods next year. read more

Bought a tree from their Greenwich/Chambers St location. We went the day after Thanksgiving and paid $160 for a 5-6 foot tall tree. Haven't really bought many trees before so it wasn't until I walked by Whole Foods a few days later and saw similar trees selling for $60 that I realized I'd been had. Oh well, live and learn right? I would usually just suck it up and move on if it wasn't for the fact that the tree was pretty much dead on arrival. DEAD DEAD DEAD. Within a few days, the needles were shedding like they were injected with chemo and the branches were drooping like they were taking a really deep nap. The only thing keeping this thing up was rigor mortis. The water in the stand was still pretty much full when we finally threw the tree out last week because, obviously, dead trees don't need any water. So the moral of the story is - only buy a tree from Soho Trees if you want to save water. read more

Just too expensive! Don't do it! Really no reason to pay that much for a tree. I bought a medium size tree of about 5ft, called "Noble Fur". Did not like the pressure sales mentality, nor did I like telling the salesperson the specific amount I was looking to spend and being helped with picking a tree, then being brought over to an apparent "head honcho" in a white trailer that doubles the price! I felt so robbed as I was told by the gentleman "hey, it's Christmas!", after gasping at the gouged price. Also, the delivery occurred a half hour past the time I was given. Lucky I got a family member to stay at my apt since I had to leave for work. Not worth your money when there are local vendors all over the city selling trees. Need help getting a tree to your apt? Get friends or your roomy! Don't get gassed out by this company delivery service like I did, and end up severely OVER spending. 2 stars because the tree is nice. Oh and yes it does shed. They lied about that too. read more

This place is horrible! They brought a dead tree in december and then would not - and still will not - refund me, after promising to do so (in writing). Do NOT use this place for holidays. read more

This would fall into the BUYER BEWARE category. I selected a tree based on height. It was in its net and the guys discouraged me from opening it because they assured me their trees are always beautiful and it was raining and would get more wet. I decided to trust them and paid almost three times as much as I have ever paid for a tree in NYC. I was shell-shocked but slightly desperate so I went with it. The tree was delivered to my apt in a brownstone. The guys walked it up the stairs (not easy) and put it in my stand. They took the net off and told me to give it two hours for the branches to relax. I gave them a generous tip and thought all was well. In the end, the branches literally NEVER did relax. The tree was dry and began shedding needles at once. There as an enormous hole on one side of the tree where all the branches were literally broken off. I later saw that the delivery guys had trashed my lobby, chipped one of our marble entry stairs with their hand truck and left needles everywhere and somehow managed to get our entry doors soaking wet with muddy water. The tree - with all its ornaments fell over on Christmas night. It was lopsided due to the big hole and never drank any water. This was a very bad experience all the way around. Avoid this place. They are over-priced, have no regard for personal property and the tree I got had been cut and wrapped for weeks. I am much too embarrassed to ever admit how much this experience cost. read more

The most condescending, insulting Christmas tree salesman imaginable. Don't buy from them -- there are plenty of other places where the trees are reasonably priced and the sales people are polite. read more

absolutely do not buy a tree from here. TOTAL BAIT AND SWITCH. I went by the Greenwich St stand in Tribeca today and picked out a tree and was quote $265 for tree, stand and delivery and that it would be delivered within an hour. Three hours later I called and there was a big scramble of confusion of the tree and my order delivery. 2 hours go by and the tree finally shows up and two guys put it up in the stand and told me it was $445! I explained that I had been quoted the other price and that this was ridiculous and they told me whoever the guy was that quoted me the original price was 'the night guy and didn't know' and that this was a $445 tree... So the alternative would be for them to take the tree down and return it to the stand and for them to find me a tree at the original price I was quoted and to return and install it..considering I'd already been waiting for this tree for 5 hours and that I had to leave the apt and figured it would take at least 2-4 more hours to return this tree and have the new (correct) one brought in...I paid this ridiculous amount of money to have the guys leave. Yes, I am an IDIOT. My only recourse is to suggest that you DO NOT BUY A TREE FROM THIS COMPANY. read more

I ordered a tree from soho trees for delivery. The tree was fine however my issue is with the horrible experience buying the tree. I initially stumbled upon their website which advertised a tree for $200 online. Although when I called the price for the tree was now being offered by Scott for $360 plus tax (although at the time I was under the impression tax was included). I strongly urge anyone considering buying a tree from here to not buy your tree from Scott. He is not an honest salesman. He eventually said he would do it for $240. It ended up coming out to $260 even though he never told me he was going to charge my card that amount. He also said he would include a tree skirt for us since the other company we were looking at included a tree skirt as well as a tree stand, delivery, and installation. No tree skirt ever came with the tree and when we called him and asked about the tree skirt he brushed it off and said they were cheap and you can get them anywhere and he would not give us one. This company is very dishonest, namely Scott, and I would recommend you purchase your tree elsewhere. There are plenty of Christmas tree sellers in the city are not shady like this one. read more

I highly recommend this place. My tree unfortunately kicked the bucket before Christmas and they QUICKLY rectified the situation. Thank you Soho Trees! See you next year! read more

Bought my tree three weeks ago through Soho Tree's web site. It was incredible easy to buy and they had the option to deliver the very next day with several time windows for delivery. The tree was delivered on time, it was set up where I wanted it, the delivery person was professional, and cleaned up before leaving. The tree was in great shape and still looks great. For the level of service, I think the price is just right. Easiest, most convenient Christmas tree shopping I've ever had! read more

I generally don't write reviews but I wanted to write this review of Soho Trees on 6th Ave & Spring Street. The tree we originally purchased ended up being very dried out - when we called to express our concern they told us we could immediately exchange the tree for a different one. They were extremely helpful and worked with us in making sure that we got the best tree to fit the space we had available in our apt. I highly recommend them for anyone who is looking to buy a Christmas tree read more

Ordered the tree for our company. Asked for a receipt over the phone when I ordered for delivery, asked for the receipt when they didn't bring one upon delivery, asked again for a receipt over the phone. After no receipt, emailed them and called another 3 times. NO RECEIPT. We have to have receipts when using our company card. Do not order from these guys if you are a company and need a receipt for expense coding. read more

I am so excited to purchase a tree from SoHo Trees again this year! Last Christmas, not only did they sell me the freshest and most gorgeous tree I have ever seen, but they delivered it to my apartment! AND decorated it! Doesn't get much better than that, does it? read more

I can't believe it's already the Christmas Season again. It came by so fast this year. My husband and I were looking online for a Christmas Tree Delivery service, since we are just too busy to pick one out this year. We stumbled upon Soho Trees! I didn't even have to call them up. I just ordered it online, picked our delivery date and time, and that was it! Got a confirmation email from them and even a phone call thanking me for my order. It was super easy. Can't wait to have it installed. Let the insane Christmas Season begin! read more