After reading all the five-star reviews, I decided to try it. Well, let's just say that you get what you pay for. I went to Soft Touch Microblading Spa about two months ago, but I should have known it was too good to be true. The pricing is very enticing as she has the lowest prices around, which is what draws people to her, but what they don't realize is that having permanent makeup done is not THAT cheap; on average, when you go to a true professional, it will cost around $700-$1000 for eyebrows and having your eyeliner done runs a little higher, costing an average of $800-$1200 (I know bc I have been having this done for over 12 years). I should have known better; it was my mistake to look at all the five-star reviews without doing more research. Under normal circumstances, I rarely look at the five-star reviews first, but rather the lowest as I feel that is the best way to get a full picture. If you read her 1- & 2-star reviews, you will find out that she oversells packages, rushes through work, owes several people money, ignores phone calls when she doesn't want to deal with you, can't find you in her system, says you are a bleeder, etc.; there is always some sort of excuse. The first thing I noticed when I arrived is that the place is in the middle of nowhere (if you don't pay attention, you wouldn't even know the place is there). Soft Touch Microblading Spa could NOT be further from a Spa. It's in what can only be described as a dilapidated building and not in the best of neighborhoods, which is probably the reason why the door is always locked. She reeks of cigarette smoke, talks incessantly, and spends very little time with her clients (unless she is trying to push services on you that you don't need). She tried her hardest to sell facial and body treatments to me as well, but I was NOT buying into her "used car salesmanship." I am so glad that I didn't waste more money there.
As one reviewer pointed out "I must say Tracy isn't straight forward with her services." She told me I would need several treatments rather than the usual 2 (the first and the follow up). Also, anyone who does this for a living knows you should NOT have this done more than once a year, yet she offers a 3,6 and 12 month touch up. You shouldn't need a touch up for at least 12-24 months when this is done correctly; I can only deduce that this is for one of two reasons: she is trying to get more money out of you or she just can't provide the same level of expertise as others in her field. Even when you google this, it specifically states the following: "You should not get microblading more than once a year because frequent touch-ups can lead to excessive pigment buildup, potential scarring, and damage to the skin's texture due to repeated micro-injuries in the same area, making it difficult to achieve optimal results in the future; ideally, you should wait as long as possible between sessions to allow the skin to fully heal."
She claims in one of her 1-star reviews that "we have over 3000 clients that are happy with their eyebrows." However, when you go to the booking app, she has a plethora of appointments available, some as early as the next day, and I looked all the way through May. Someone please do the math on this one.
Beware of the five star reviews. This is the worst service I have ever received. read more