Do not do hire this contractor. Run away as fast as you can…read more In late 2014 and early 2015, we started to shop for a patio contractor. Our home has walkways and a raised patio made of irregular slate. Being 50 years old, with previous poor repairs and general neglect by previous owners, these items required an overhaul. The walk to the front door is about 50 feet long, the side walk is about 25 feet long and the patio approximately 850 square feet. Plus, we wanted several amendments to the current house, such as a hip / wing wall. Most bidders wanted to tear out the existing materials and replace them with concrete pavers. Ponti gave us a fair bid, not the lowest, and seemed enthusiastic about the prospect of refurbishing the property. To quote him, "this is a mason's dream". Having previous satisfactory experience, Ponti was hired to do the job. He began in late March 2015. There was some significant rain during this time. The exterior of the home was a true mud bog. Rolling into April, work proceeded apace, although there were early signs of problems. Ponti would show erratically or not at all. On a clear day, he would not show and the next day, make an excuse that rain was in the forecast. Or, he would only bring supplies to perform several hours of work. The original estimate for completion was 5-6 weeks. Arriving at Mother's Day, it was obvious the job was not halfway complete. Then work really started to slow down. Ponti began whining that he had underbid the job. His material costs were relatively minor, several trucks of concrete and equipment rental of a Bobcat, jackhammer and the like. All told, no more than 20% of cash was to vendors, the remainder being the hours paid himself and his crew (usually 1 other guy and on a few days, 3 workers in total). Mid-May the new completion date was Father's Day. And the stories started to build. Equipment needed to reasonably proceed would never show up, one' days work with a backhoe became 5 days of manual labor. Stone supplies were chronically awaiting manufacture at the local brickyard, limiting progress. Into June we rolled. The team became Ponti himself, with an occasional helper. He was showing up 2 days a week, for a few hours at a time. Never did he work past noon. He alternated saying he was bored and he always finished his jobs. To nudge him along, we started paying him for piece work. Build a set of steps, we paid $250. Finish the hip wall, $250. Top the wall with slate, $100. Finally, "custom" slate ordered from the local stone yard was finished. And Scott promised that he would have the job completed in 10 days. Immediately thereafter, the week before the Fourth holiday, he did not show on Monday. On Tuesday, he worked for 2 hours. The rest of the week, no Ponti. Next Monday, no Ponti. Called & texted him. On Tuesday, he texted back that he was on a 2 week vacation and oops, did he forget to mention that? The following day, he came to our home and without announcing himself, removed his equipment from the property. We then terminated his employment. Scott replied he was planning on returning to the job, but "accepted the termination". He had not performed 20 hours of work during the entire month of June. A lot of details need to be reworked - stones need to be replaced and spots of walkways will need be leveled. On the patio, Ponti had taken to laying a cement base and placing the stone, without finishing the pointing at that time. After a few rains, we now have dirt, mold and other needed repairs in the crevices, because he was in a hurry and could not be bothered to do the work correctly in the moment. We came to find out that the "custom" slate he was having cut - and had a purported 6 week delivery - was in stock every day, and actually cost half the amount he told us. Workers were not arriving at the job because they were not being paid. Equipment was not rented because vendors were requiring cash-in-advance. Where did all the cash go? For a fact, we don't know. Adding insult to injury, starting up the job involved removing the existing slate and stacking it for reuse. Ponti placed a pallet of stone on top of the sewer line clean out, despite us previously pointing out the location of same (which is clearly visible). This sheared off the top of the cleanout and the torque caused the sewer line to crack. This very line had been completely replaced in the spring of 2013 for $6000, an expense we are now facing again. The insurance coverage he claimed to hold had lapsed. Again, do not do hire this contractor. He is dishonest, untrustworthy, unprofessional and ultimately not a qualified mason. Run away as fast as you can.

I have used this contractor on multiple occasions for chimney pointing, walkway rebuild, and power…read morewashing. He does a fabulous job. Shows up on time, gives a timely and accurate estimate, and completes the work in a timely manner.

I had an excellent experience with Top Tier Roofing. I noticed water spots on my ceiling and…read morereached out to a few different companies. Sean called me early the next morning and was out to take a look the very next day. He explained where the leak was coming from and I never felt like he was trying to pull one over or find problems that weren't there. We scheduled the roof repair for three days later but inclement weather pushed us into early the next week. I can't say enough about the guys who came out to do the job - it was a really lousy winter day and they were professional, friendly, and incredibly hard workers. While I can't speak yet to how it's holding up as it was just done, everything has been holding up so far and I feel confident in Sean and the work. Highly recommend.

We were specifically asked to write this review by Bobby from top tier roof. I usually don't do…read morereviews by request but I figured I'd help out a local business. Our roof was installed less than 3 years ago and today's wind have loosened a large portion of the metal cover that was installed on the edge. We are out of town and received calls from multiple neighbors that the roof is "flapping" in the wind". We were told there is a service charge because this isn't included in the warranty. I wouldn't recommend top tier to neighbors but pretty sure no one will be asking who did our roof since they've all now seen this !

Rachel and her team were absolutely everything we could have hoped for. The tldr version of this…read morereview: hire Hestia-you will not regret it. My wife and I bought our home knowing it needed some work, most of which I had planned to do myself. But when the minor plumbing leak turned out to be a major break in the plumbing waste line, our plans went down the drain too. I ended up in the market for somebody who could do some but not all of the work since I had already started some other projects and knew what I wanted to do for others, who could deliver on my (very tight) schedule, and who could help make sure we didn't blow out our budget. Rachel and her people delivered in every way. In the end we even added an extra project, vaulting a ceiling in our master bedroom when we found out we could because she was so good on time and budget. We have already recommended Hestia to friends and family in the area and continue to do so at every opportunity. I simply can't say enough good things.

Rachel and her team walked me through exactly what to expect even taking me to sites where they had…read moredone similar work. She stayed in contact, on time, and on budget. She made sure I was satisfied before wrapping up and was reassuringly thorough and the work that was done was top notch.

Great couple of guys. Hard workers; honest. I would recommend them and I am happy with the…read moreresults.

Tri-County provided a great experience for my parents on their roof replacement last year. The crew…read morewas thorough and punctual, and the workmanship was top-notch.

Terrible service. They sell you on finding qualified tenants. Once the tenant moved in, they don't…read morereach out to you as they say for updates. Has been a mistake for my family to have hired this company to manage their rental. I highly do not recommend! They don't even let you know that the tenant is delinquent on their rent. You have to check your bank account to see if you're lucky enough to have a payment. And the process to have the delinquent tenants is even more stressful. This company is hands down, not even deserving of a star.

Customer service and straight up honesty would be a beginning. Not installing shitty materials and…read morehoping the customer doesn't notice. Not just once but twice.

I just had my kitchen done & my new granite countertops are absolutely beautiful. I got a white…read morewith gray countertop and came out perfect. I got a great price I am thrilled with how it looks. Everyone were very helpful & friendly. The installation went seamlessly, very professional & knowledgeable people. Excellent customer service. I highly recommend this product and business. You will be very happy! Thanks to George & Century Marble & Granite.

Friendly, efficient, reliable service- handles insurance claims with no hassle! give them…read morea try!

While I cannot exactly vouch for the quality of their work, I assume they they did a good job. They…read moreassessed the damage to some appliances that were in a flood. We have not gotten the appliances back yet to know for sure that they are working. Time will tell and I will update if we have any problems. My complaint is that they are not very "user friendly". There was some misunderstanding about redelivery that has not been resolved. We have owned our part and apologized and was hoping they would acknowledged they could have done more too. They are charging us extra for redelivery and we were hoping they would split the cost with us. Not happening. Just beware of what you do with them. Dot all your i's and cross all your t's.

You won't find a worse contractor out there. Poor customer service and poor workmanship. After…read moreyou pay them, you wont be able to get them back when their shoddy and poor workmanship causes you more problems than you had before you hired them. Take my advice and look elsewhere.

This company has been a great find for me.Needing my roof fixed is not fun and I was getting people…read morenot showing up or charging me crazy amounts to fix things that did not need it!I Lucky I found this company.They came out to my home,ON TIME, and clean. Told me I did not need things done that I was told several times I needed fixed! my roof was fixed less than a 3rd of the cost and have not had an issue at all. clean,professional and will treat you as though you are the only customer they have. HIGHLY RECOMMENDED.